Lifelong Health & Aging

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Steven L. Minter, MHA, LNHA

Executive Director of Warwick Forest Retirement Community

Steve has served in the senior living profession for over 30 years. He joined Riverside in 2019 as Administrator at The Gardens at Warwick Forest. In his role as the Executive Director of Warwick Forest Retirement Community, Steve has responsibility for all operations which include the oversight and coordination of the services received by those who currently call or will call Warwick Forest home. Those services include but are not limited to dining, housekeeping, buildings and grounds maintenance, resident services (including event planning/ activities, wellness & fitness, and chaplaincy services), nursing services, security and marketing/sales. 

Prior to joining Riverside, he has held progressive leadership positions including General Manager for SeniorCorp, a private duty home care provider in Virginia Beach, Virginia, and Director of Operations for Sentara Life Care Corporation in Norfolk, Virginia. In his career, he has been involved in a variety of senior living operations including adult day health care, meals on wheels programs and Program for All Intensive Care for the Elderly (PACE). He is a Licensed Nursing Home Administrator and holds a B.S. in Business Administration from East Carolina University and a Master’s degree in Health Care Administration from Central Michigan University. He has remained active in the community serving on numerous state and local boards including Chairman of the Board for the Department of Medical Assistance Services in Virginia, and at-large board membership for Shell Point Village, Florida’s largest single-site Continuing Care Retirement Community. Steve and his wife, Julie, enjoy spending time with their son, Steven, his wife, Morgan, and son Matthew.

Stephanie Hertz

Stephanie Hertz

Marketing Director 

Stephanie Hertz joined the Warwick Forest community in October 2020 as the Marketing Manager. In May of 2021, she accepted the role of Director of Marketing. Stephanie is a graduate of the College of William & Mary with a Bachelor of Arts in Psychology and Elementary Education and a Master of Arts in Education with emphasis in Curriculum Development and Instruction for Gifted Education and is currently working toward her MBA.  With over 20 years of sales and marketing experience, Stephanie loves meeting new people and helping them find their perfect new home at Warwick Forest. While originally from South Carolina, she lived all over the US while her father was in the Air Force and moved to Virginia in 1993. Stephanie enjoys spending time with her family and friends, relaxing on the beach, and working on her various artistic ventures.

Bree Watson

Bree Watson

Marketing Manager

Bree began her career at Warwick Forest in March of 2018 as the Marketing Coordinator before accepting the role of Marketing Manager later that year.  Bree graduated from University of California, Riverside with degrees in psychology and critical dance studies before moving to the east coast.  Currently she is pursuing her MBA at William and Mary.  She is often heard saying of Warwick Forest, “I want to work here until I can live here!” Outside of work and school, she enjoys staying active at the gym, cooking, and spending time with her two dogs, Dodger and Zeke. 

Janet Lazewski

Janet Lazewski

Marketing Coordinator

Janet Lazewski joined the Warwick Forest community in September of 2020 as the Marketing Coordinator. She is a graduate of Christopher Newport University with a Bachelor of Science in Business Administration with a concentration in Marketing, and a double Minor in Psychology and Leadership Studies. She finds enjoyment in working with the older adult population and learning about their stories. Janet is originally from Long Island, New York but was drawn to the nicer weather here in Newport News. Outside of Warwick Forest, she enjoys dancing and spending time with her pup, Penny.

Claudine Howard

Claudine Howard

Enviornmental Services Director

Claudine Howard came to Warwick Forest in April of 2019 with over 20 years of experience in Environmental Services. Prior to Warwick Forest, Claudine held positions at Colonial Williamsburg Hotels as the Executive Housekeeper and as the Environmental Services Director at Williamsburg Landing. Claudine prides herself in maintaining a clean and beautiful community for the residents at Warwick Forest. Originally from Black Forest, Germany, Claudine now lives locally and enjoys Newport News and all that our area has to offer. 

brigette jones

Brigitte Jones

Resident Services Director

Brigitte Jones first began her career in retirement living in 1989 and came to Warwick Forest in 1998. Brigitte started as an office manager where she wore many hats but quickly grew to become the Resident Services Director. She is an alumnus of Christopher Newport University where she graduated with a degree in business and a minor in psychology.  Brigitte loves working with residents to create and maintain an exceptional community and prides herself on the many relationships that she has made along the way. Brigette was born in Frankfurt, Germany where her father was stationed and lived there until she was three years old. Eventually his orders sent him to Ft. Eustis, and she has been a part of our local community ever since. Brigitte loves working out, watching movies and spending time with her family, especially her granddaughter. 

Frank Lang

Frank Lang

Director of Dining Services

Frank Lang has worked for Riverside at Warwick Forest for the last four years.  Prior to this Frank worked as Food and Beverage Director for Double Tree by Hilton and Marriott Hotels, with the majority of his career spent as an Executive Chef for Marriott, Radisson, and Great Wolf Lodge hotels.  Frank and his wife Gretchen live in Williamsburg with their two young sons. Frank is currently enrolled at the University of North Dakota where he is working on his Dietary Manager Certification.

Scott Reid

Facilities Director

Scott Reid joined Warwick Forest in January of 2019. Scott holds a Residential and Commercial Class A Builders License.  With over 20 years of experience, Scott prides himself in putting the client first and delivering quality work. He credits his success to his previous positions, where he ran a construction company for over 20 years, built homes, and worked on residential and commercial remodels including Chick-Fil-A and BB&T. A Virginia native, Scott grew up in Virginia Beach. He loves to travel, spend time on his boat and cycle. Scott also spends a significant amount of time gardening, and you will often find his hand-picked bouquets throughout the Warwick Forest community. 

Tracy Tyler

Tracy Tyler

Assisted Living Administrator

Tracy Tyler has dedicated her career to the service of others.  For more than 20 years she has led her teams through organizational change to improve operations and deliver the highest levels of customer satisfaction. Since 2019, Tracy has served as the Administrator of Assisted Living at Warwick Forest Retirement Community.  She has responsibility for the daily assisted living and memory care operations which includes the oversight and coordination of the services received by those who currently call or will call Warwick Forest their home.

Prior to joining Warwick Forest, Tracy Tyler spent the first part of her career as a Director of Resident Care, providing oversight and guidance to various nursing teams. Tracy also served as Regional Director of Clinical Operations, where she provided operational support for over 11 senior living communities.  Tracy lives in James City County with her young son, Jabriel.


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