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Riverside Convalescent Center at West Point earns national recognition

March 30, 2015

West Point, Va - The American College of Health Care Administrators recently honored the facility's administrator, Bob Yeomans, with the Eli Pick Facility Leadership Award. Achievements cited include RCC –West Point's survey peRiverside Foundationormance and quality scores.

Fewer than 10 percent of U.S. nursing homes qualify for the award. "It's a really nice honor," said Yeomans, who has been the administrator at RCC –West Point for 13 years. "We have a lot of dedicated staff, and we've had consistency in caregivers. That helps a lot."

The award reflects the facility's commitment to quality, Yeomans said. "We're always trying to improve. It's a daily focus, and once a month we have a Clinical Operations Review where the team reviews quality scores with an outside consultant. We get a chance to look at and monitor on a very regular basis, so we can identify issues."

The Eli Pick Award highlights RCC –West Point's success in limiting bed sores. The facility's rates are lower than the average U.S. nursing home. Yeomans credits the success to a commitment to keeping residents active and having the right ratio of staff, plus the fact that RCC –West Point has a nurse-manager who is an expert in wound care.

The American College of Health Care Administrators was founded in 1962 as a professional society for long-term care administrators. The Eli Pick Award was established in 2008 to recognize excellence beyond the Five Star rating system.

Riverside has more services for older adults than any health system in Virginia. RCC –West Point is a 60-bed facility offering respite, intermediate, skilled and Hospice care. The Riverside system also includes nine other nursing homes and five acute-care hospitals.