Mental Health

If you or a loved one needs help with a psychiatric issue or substance use disorder, we’re here for you. Our Admissions team will give you a confidential, comprehensive assessment. We will also offer referrals and recommend appropriate treatment — either with us or another resource in the community.

Let us help you learn to manage your mental illness — and feel better

At the Riverside Mental Health & Recovery Center, we help adults and adolescents learn to manage their mental health issues. We offer both inpatient and outpatient programs in a hospital setting, including mental health treatment and adult detoxification services to safely clear addictive substances from the body.

Take the first step. Make the call.

Asking for help is an essential first step on your journey toward wellness and recovery. Our mental health team is available, day or night, to talk or answer questions when you need us. Please call us at 757-827-3119.

If you’d like, we’ll guide you through the admissions process. You may choose to:

  • Self-refer: This means you choose to seek help without a referral from a primary care physician. Self-referral works when you are very motivated to get help, or you feel you need help quickly.
    — OR —
  • Get a physician referral: Our admissions team is happy to talk with your health care provider.

How we assess your condition and support you

First, we’ll talk with you over the phone, via videoconferencing or in person.

What we’ll ask

Be assured that we respect your privacy. Your call will be confidential. To get you the right help, we may ask:

  • What is your name?
  • From where are you calling?
  • What is your gender and your age?
  • What led you to contact us?
  • What is your desired goal for help?
  • Are you concerned about your safety or the safety of someone else?
  • Would you be interested in coming for an in-person assessment?
  •  Are existing providers already helping you?

How to get a mental health assessment in a crisis situation

Sometimes symptoms flare. You or your loved one may be having intense difficulties or trouble coping. Maybe outpatient treatment has failed. At times like this, we provide mental health crisis assessments, day or night. Please call us at 757-827-3119.

To evaluate a crisis situation, we try to determine whether you are:

  • A safety risk to yourself or others
  • Having complicated medical withdrawal symptoms
  • Experiencing symptoms of depression or mania that are worsening or becoming unmanageable
  • Having a sudden stress reaction
  • Having a severe response to a trauma
  • Having altered thought processes

Our mental health team will offer you information and referrals. We also work with local hospital emergency departments to provide health assessments via phone or videoconferencing.

How we determine the best way to help you

Learn more about how adults and adolescents qualify for care in our hospital programs:

If you need hospital care

If we recommend hospitalization, we will assist you with admission to one of our Riverside Mental Health & Recovery Center programs. These programs include:

Or, we may recommend another type of provider in your community. We want to find the program that’s right for you. Feel free to ask any questions about the program, including what treatment methods the provider uses and how long you might attend.

Helpful links