Navigating COVID-19

FAQ’s: Relaxed Masking Requirements

Updated March 23, 2023

Yes. Riverside is still following our screening policy.

Please visit here for up-to-date information on visitation.

Yes, you may, and we will still provide masks for our patients and visitors at check-in.


  • There is a concern you have a suspected case of COVID or some other respiratory infection (symptoms of runny nose, cough, sneeze, or flu-like illness).
  •  Masks may be required for the care of immunocompromised patients and as appropriate infection prevention based on the treatment or service being rendered.
  •  You have a fever (temperature of 100.4 or greater).
  • You have had close contact or high-risk exposure to someone with COVID in the previous 14 days.
  • You had close contact with someone with the flu in the previous 7 days.
  • You live or work in an area or facility with a recent COVID or flu outbreak.

You would not be allowed to be seen on-site, but you could speak with the office to see if they are able to offer a telehealth visit or make other arrangements.