Alert: For the safety of our patients, staff and community, a no-visitor policy has been implemented for inpatients at all Riverside hospitals. We will allow one person to accompany patients in the mother baby and neonatal intensive care units. No visitors will be allowed in our emergency departments. We recognize that there are extenuating circumstances such as end of life. These exceptions will be evaluated on a case-by-case basis. This is a proactive step to limit the spread of COVID-19.
Cards, flowers and mail
These items are delivered to the patient's hospital room. Any items that arrive after a patient leaves will be forwarded to their home. Due to space limitations, flowers and balloons are not permitted in the Intensive Care Unit.
Our hospital volunteers operate a gift shop for the convenience of our patients and their guests. Specialty gifts, cards, balloons and personal items are available. Gift shop hours are 9 a.m. to 4 p.m., Monday - Friday. Hours may vary based on volunteer coverage.
Meals and snacks
Cafeteria hours: Lunch (full menu) 11:30 a.m. to 1 p.m.; sandwich and salad bar only, 1 to 3 p.m.; supper, 5:30 - 6:30 p.m. Vending machines are located just off the Main Lobby, near the Gazebo.
Our concern is for our patient's health and recovery. It is our policy that tobacco products of any kind are not permitted anywhere on campus.
Cell phones and public phones
Each hospital bed has a telephone for patient use. Public payphones are located in the Emergency Department waiting area.
Compliments, comments, complaints
Your opinion is valued by the hospital so we have established a special Caring Connection devoted entirely to your compliments, comments and complaints. When a staff member deserves special recognition, give us a call. Or if you're dissatisfied in any way with your hospital stay please give us a chance to correct the situation. Call the Caring Connection Hotline 24 hours a day by dialing extension 6111.
Making a donation
We are fortunate that through our mission, giving has become an important way for our community to recognize and show gratitude for our doctors, nurses, staff and technology available right here at home, when they need it most. Gifts to the Riverside Tappahannock Hospital Make a Difference Fund allow us to continually enhance the facilities, equipment and programs that support the health care needs of the communities we serve. The fund also provides a means for concerned members of our community to fulfill their need to give hope or to honor a special person or event.
We truly appreciate all gifts made to benefit Riverside Tappahannock Hospital as we continue to provide high quality health care to the residents of the Northern Neck.