We are pleased to welcome visitors back to our hospitals in a limited capacity. This is an exciting time for our patients to see loved ones. Visitors bring joy and may aid in the recovery process. We have put processes in place to protect the health and safety for all patients, visitors and team members. Screening and masking are required before entering the facility. Find more specifics below.

When you visit the hospital:

  • Please be prepared to answer basic screening questions.
  • A team member will take your temperature to ensure you are not running a fever.
  • You will be given a visitor badge.
  • Visitors must be 16 years of age or older.

All visitors are required to comply with our screening checkpoint procedures. If you are unable to comply, you will not be permitted an in-person visit in the hospital.

  • Visitors must wear a mask. Riverside Tappahannock Hospital will supply you with one mask if you do not already have one. Cloth masks are acceptable for visitors. You can remove the mask to eat. If a provider or staff member enters the room, you must reapply the mask.
  • Practice social distancing in the facility. Visitors must stay in the patient’s room and limit time in common areas. Visitors cannot accompany patients to tests outside of their room. During this time, you can obtain to-go orders from the cafeteria, use the restroom or spend time in outdoor areas.
  • Visitors are asked to practice proper hand hygiene.

One visitor per patient will be allowed in the hospital setting with the following guidance:

  • Visiting hours will be limited to 9 a.m. to 7 p.m.
  • For patient discharges that occur outside of visiting hours, patients may be allowed one visitor to help support the teaching of discharge instructions.
  • For patients having surgery or a procedure, visitors will be updated when the procedure ends and allowed visitation in the patient's room thereafter during visiting hours.
  • In order to limit the opportunity for COVID-19 exposure to either our patients or our visitors, patients will be limited to a single visitor each day. Visitors cannot swap in and out throughout the day.
  • End-of-life visitation will be determined by the care team on a case-by-case basis. The preference is no more than two visitors at the bedside (at the discretion of the clinical team).

Visitation remains restricted with the following exceptions that may apply:

  • Patients at the end of life will be allowed visitors as determined by the clinical team. The preference is no more than two visitors at the bedside (at the discretion of the clinical team).
  • Visitors must wear appropriate personal protective equipment at all times, with no exceptions. Visitors will be assisted by the clinical team with donning and doffing PPE. Visitors also must maintain proper social distancing and good hand hygiene.
  • The ED will allow one visitor to accompany the patient in the treatment room when requested.
  • All visitors must be screened for COVID-19 symptoms in the waiting area.
  • Due to the limited space available for social distancing in the waiting area, visitors who are not needed to accompany the patient in the treatment area are asked to wait in their vehicle. If you provide a contact phone number you will be updated regularly.
  • One visitor will be allowed to follow the patient to an admission room only during visitation hours. If admission occurs after visitation hours, the visitor can return the next day during visitation hours.
  • Patients suspected or confirmed to have COVID-19 may not have a visitor.
  • Pediatric patients may have both parents in attendance as determined by the care team.

For patients having surgery or a procedure, one visitor may be permitted to remain in the waiting area. They can also wait in their vehicle or remain within a 30-minute drive. Visitors can obtain to-go food at the cafeteria, and they may use the restroom if needed. Visitors who leave will be called 30 minutes before the procedure ends to be able to come back into the facility to be updated and receive discharge instructions.

Outpatient clinics and departments — including imaging, diagnostic testing, infusion center and rehabilitation — continue to restrict visitation. In rare cases, a caregiver or visitor may be allowed with patients if they are essential to patient care. These decisions will be made by the care team.

  • Visitors should use the main entrance to the hospital and the Emergency Department entrance. All visitors and patients will be screened at these designated entry points.
  • Any visitors who are allowed must be masked and pass a symptom screening.
  • Depending on prevalence of COVID-19, facilities may continue to have more stringent visitation requirements as determined by facility leadership and Incident Command.
  • Team members visiting patients must also be the designated visitor and follow visitation guidelines.
  • Disabled patients within residential programs will be allowed one visitor in coordination with their program manager to provide the support needed.

Exceptions to this policy:

  • Patients with a cognitive or mobility impairment requiring an aide may have that person accompany them to their appointment. Please note that a mobility support person may be asked to wait in their car during the patient’s appointment to adhere to social distancing guidelines.
  • Pediatric outpatients may have a parent accompany them at all times.