Alert: For the safety of our patients, staff and community, a no-visitor policy has been implemented for inpatients at all Riverside hospitals. We will allow one person to accompany patients in the mother baby and neonatal intensive care units. No visitors will be allowed in our emergency departments. We recognize that there are extenuating circumstances such as end of life. These exceptions will be evaluated on a case-by-case basis. This is a proactive step to limit the spread of COVID-19. 

Visitors can enhance the recovery of patients and we encourage family members and friends to visit. We offer these general guidelines for visitation.

  • Visits should be short.
  • Visitors should maintain a quiet environment and avoid unnecessary noise.
  • We suggest you limit visitors to two per patient on any visit.
  • Visitors must dress appropriately and must wear shirts and shoes.
  • If you have a cold, sore throat or any contagious disease, please do not visit patients.
  • We may ask you to leave the room during tests, treatments or when the doctor or nurse needs to see the patient.

Some of our units care for more critically ill patients. In order to take care of the medical needs of these patients, we restrict visiting hours to shorter periods of time during specific times of day. Our Information Desk in the Main Lobby can help you with specifics or you may call 757-594-2010 for information.

Riverside Regional Medical Center is a tobacco-free campus. Cigarettes and smoking materials are not sold at Riverside Regional Medical Center, and smoking is strictly prohibited in patient rooms, throughout the hospital and campus.

Waiting Areas
There are specially designated lounge areas for visitors on each patient floor and on the main floor in the lobby. Families of patients in the Critical Care Units, the Emergency Department, and Surgery have specific waiting areas. During certain hours, a member of our Volunteer Department is on duty in the Surgery and Intensive Care waiting rooms to update family members on the status of their loved ones.

Comfort Pagers Keep You in Touch
Our “Comfort Pagers” enable your family members to stay informed, 24-hours a day, in case of changes during your stay. Talk to the patient’s nurse regarding availability.

Gifts For Patients
Please check with the nurse before bringing gifts of food or drink to patients. By doing this, you’ll make certain that your food-related gift doesn’t violate possible diet restrictions. Frequently we can also suggest other appropriate gifts. On Specialty or Intensive Care Units, please check with the unit manager regarding any gifts for patients.

You can find a variety of interesting and delightful gift ideas in our Pavilion Pharmacy.