New Patients

Welcome to Riverside Mathews Medical Center. We provide comprehensive primary care services for adults and children of all ages including infants.

To make an appointment, please call our office at 804-725-5005. We accept walk-ins, but recommend that you call in advance to reduce waiting. If you need to change your appointment time, we appreciate notification at least 24 hours in advance of your scheduled visit.  

Your first appointment
Please arrive 30 minutes early for your first appointment so that we may get to know you and obtain important health information. Please bring:
  • Insurance card
  • Photo I.D.
  • Copayment, if needed
  • List of medications and dosages or the original prescription bottles

If you have been treated by a physician of the Riverside Medical Group, we can access your medical records electronically. If not, and if at all possible, please bring copies of relevant medical records.

We accept most major insurance and are accepting new Medicare patients. When you make your appointment, please confirm that we accept your insurance.

Medical records
As a means of expediting care and increasing patient safety, we store medical records electronically. This secure system facilitates fast, clear communication among your physicians and specialists. In the event of an emergency, our physicians have immediate access to your medical history. This information can be critical and sometimes lifesaving in helping to properly diagnose and treat your emergency. Be assured that your personal medical records are confidential, and we will not release information without your permission. Please review
Riverside Health System's Privacy Statement for more information.

myHealth eLink - personal electronic medical record access!
During your first appointment, you may sign up for myHealth eLink, a highly secure, convenient, online communication too. You'll be able to:
  • Access your electronic medical record
  • Request appointments and prescription refills
  • Review immunization records
  • Receive test results from your doctor  

Sign up for myHealth eLink today!