New Patients

Welcome to Riverside Hilton Family Practice. We provide comprehensive primary care services for adults and children of all ages including infants.

To make an appointment, please call our office. Please note that we do not accept walk-in patients. If you need to change your appointment time, we appreciate notification at least 24 hours in advance of your scheduled visit.

Please arrive thirty minutes early for your first appointment so that we may get to know you and obtain important health information.

What to bring to your first appointment:

  • Insurance card
  • Photo I.D.,
  • Co-payment, if needed,
  • A list of medications and dosages or the original prescription bottles.

If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. If not, and if at all possible, please bring copies of relevant medical records.

We accept most major insurance including Anthem, Cigna, Choice, Optimum, United Healthcare and Virginia Health Network among others. We are also accepting new Medicare patients. When you call to make your first appointment, please verify that we accept your insurance.

Medical Records
As a means of expediting care and increasing patient safety, we store medical records electronically. This highly-secure system facilitates fast, clear communication among your physicians. In the event of an emergency, our emergency physicians have immediate access to your medical history. This information can be critical and sometimes lifesaving in helping to properly diagnose and treat your condition. Please be assured your personal medical records are confidential, and we will not release information without your permission. Review Riverside Health System's Privacy Statement for more information.

myHealth eLink - personal electronic medical record access!
During your first appointment, and after we have established an electronic medical record where your personal health information is stored, you may sign up for myHealth eLink. Through this highly secure, convenient, online communication tool, you can:

  • Access your electronic medical record
  • Request appointments and prescription refills
  • Review immunization records
  • Receive test results from your doctor

Sign up for myHealth eLink today!