Welcome to Riverside Hayes Medical Center. We provide comprehensive primary care services for adults, children and infants.
To make an appointment, please call our office. Please note that we do not accept walk-in patients. If you need to change your appointment time, we appreciate notification at least 24 hours in advance of your scheduled visit.
Please arrive 15 minutes early for your first appointment so that we may get to know you and obtain important health information.
What to bring to your first appointment:
- Insurance card
- Photo I.D.
- Co-payment, if needed
- List of medications and dosages or the original prescription bottles
If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. If not, and if at all possible, please bring copies of relevant medical records.
We accept most major insurance and are accepting new Medicare patients. Please call our office at 804-642-6171 to verify that we accept your carrier or visit Insurance We Accept.
As a means of expediting care and increasing patient safety, we store medical records electronically. This secure system facilitates fast, clear communication among your physicians and specialists. In the event of an emergency, our physicians have immediate access to your medical history, which can be critical and sometimes lifesaving in diagnosing and treating your condition. Please be assured that your personal medical records are confidential, and we will not release information without your permission. Review Riverside Health System's Privacy Statement for more information.
Manage Your Health Online
We've introduced a new electronic health record, which you can access via Riverside MyChart. You have 24/7 access to parts of your health record by enrolling in MyChart.
Riverside MyChart has many new features and enhanced functionality that will allow you to:
- Communicate with your doctor
- Read open notes about your visits
- Access your test results
- Request prescription refills
- Schedule your appointments online
- View bills and pay online
- Manage your loved one's health through proxy access
Sign up for MyChart today.