Patient Information

We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information. 

Medical Information
For medical information about common conditions and diseases, please visit our health library.

Billing questions
If you have questions about your bill or insurance payments, please call Riverside billing services at 800-621-7677.

Pay your bill online
You can pay your medical bill online using Riverside's secure service. Visit
Pay Your Bill Online.

We accept most major insurance. If you change insurance and need assistance, please call our office at (804) 776-8000.

Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site, Feel free to call our staff with any questions.

Check-up guidelines
One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these
medical screenings based on your age and gender.

Riverside Nurse telephone service
What can you do if you develop a cough at midnight? Call Riverside Nurse, a free service of Riverside that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Riverside Nurse also provides general health information. Call (800) 675-6368. Of course, if you have a life-threatening situation, call 911.