New Patients

Welcome to Riverside Callao Medical Arts. We provide comprehensive primary care services for adults, infants and children.

To make an appointment, please call our office. While we can accept walk-in patients, if our schedule allows, we encourage you to call first to avoid long waits. If you need to change your appointment time, we appreciate notification at least 24 hours in advance of your scheduled visit.  Please arrive 15 minutes early for your first appointment so that we may get to know you and obtain important health information.

What to bring to your first appointment:
  • Insurance card,
  • Photo I.D.,
  • Co-payment, if needed, 
  • List of medications and dosages or the original prescription bottles.

If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. If not, and if at all possible, please bring copies of relevant medical records.

We accept most major insurance including Aetna, Anthem, Cigna Health Choice, MAMSI, Medicaid, Medicare, Private Health Network, Coventry, Tricare North, United Health Care, Virginia Health Network. We are accepting new Medicare patients. If you don't see your insurance on the list, please call our office at (804) 529-6141 to verify that we accept your carrier.  

Medical records
As a means of expediting care and increasing patient safety, we store medical records electronically. This secure system facilitates fast, clear communication among your physicians and specialists. In the event of an emergency, our physicians have immediate access to your medical history, which can be critical and sometimes lifesaving in helping to properly diagnose and treat your condition. Please be assured that your personal medical records are confidential and that we will not release information without your permission. Please review Riverside Health System's Privacy Statement for more information.

myHealth eLink - personal electronic medical record access!
During your first appointment, and after we have established your electronic medical record, you may sign up for myHealth eLink. Through this highly secure, convenient, online communication tool, you can:
  • Access your electronic medical record
  • Request appointments and prescription refills
  • Review immunization records
  • Receive test results from your doctor  

Sign up for myHealth eLink today!