Riverside Patriot Primary Care

Riverside Patriot Primary Care

Welcome

Welcome to Riverside Patriot Primary Care. We offer comprehensive medical services for the entire family. Our board-certified physicians and staff provide advanced medicine with compassion and concern in a patient-centered environment.

We encourage you to take an active role in decisions related to your health and that of your family. First, we'll listen. Then, together, we'll develop a health care plan that's right for you.

We are part of Riverside Medical Group, a network of more than 300 local physicians practicing in nearly every medical specialty. You can expect same-day or next-day appointments, easy access to our office via MyChart, fast referrals and coordinated care with Riverside specialists.

We look forward to a lifelong medical partnership with you and your family.

Our team

Riverside Patriot Primary Care provides comprehensive medical care including:

  • Treatment of minor and acute conditions
  • Long-term management of chronic conditions such as diabetes, heart conditions or arthritis
  • Referrals to specialists
  • Coordination of care by a Riverside hospitalist, if you are hospitalized
  • Coordination of home care or long-term care for you or a parent
  • Access to your electronic medical records including online requests for appointments, referrals, immunization records and prescription refills

Our services include:

Prevention and healthy living services

  • Flu shots
  • Weight management
  • Immunizations

Well visits

  • School physicals
  • Sports physicals
  • Well baby/child exams
  • Well woman exams
  • Well man exams
  • Adult physicals
  • Annual Medicare wellness exams

Medical screenings

  • Hearing screenings
  • Vision screenings
  • Diabetes
  • Blood pressure
  • Cholesterol
  • Cancer screenings
  • PAP tests (screening test for cervical cancer)
  • Breast exams
  • PSA tests (screening test for prostate cancer)
  • Rectal exams
  • Depression
  • Behavior disorders (attention deficit disorder and others)

On-site laboratory services

  • Glucose, finger (diabetes monitoring)
  • Hemoccult
  • KOH/WET (to test for vaginal infection)
  • Pregnancy, urine test
  • Rapid flu test
  • Rapid strep test
  • Urine dipstick (to detect several conditions)
  • Shared/venipuncture (drawing blood)

Chronic disease management

  • Diabetes
  • High blood pressure
  • Asthma
  • High cholesterol
  • Thyroid conditions

In-office procedures performed

  • Anoscopic exam (examination of the rectum)
  • Audiogram (assessment of hearing ability)
  • Breast/pelvic exam
  • Destruction of benign lesions
  • Ear irrigation
  • Joint injection
  • Inhalation treatment
  • Peak flow (monitors ability to breath out air)
  • Pulse oximetry (measures oxygenation of blood)
  • Med EKG
  • Excision lesion (removal of skin lesions)
  • Foreign body removal
  • EKG (checks for problems with the electrical activity of your heart

Injections

  • Bicillin
  • B12
  • Depo Estradiol
  • Depo Medrol
  • Depo Provera
  • Depo Testosterone
  • Rocephin
  • Solu-Medrol
  • Toradol

Dermatological conditions

  • Acne
  • Eczema
  • Rashes
  • Skin infections
  • Bug bites
  • Skin tag removal

Welcome to the Riverside Patriot Primary Care where we provide comprehensive primary care services for adults and children of all ages.

Appointments

To make an appointment, please call our office at 757-968-5700 or schedule an appointment online..

Please arrive 15 minutes early for your first appointment, so that we may get to know you and obtain important health information.

If you need to change your appointment time, we appreciate notification at least 24 hours in advance of your scheduled visit. 

What to bring to your first appointment:

  • Insurance card
  • Photo I.D.
  • Co-payment, if applicable
  • List of medications and dosages or the original prescription bottles

If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. Otherwise, please bring the name, address and phone number of your previous physician.

Insurance

We accept most major insurance and welcome new Medicare patients. When making your appointment, please confirm that we accept your insurance.  

Medical records

As a means of expediting care and increasing patient safety, we store medical records electronically. This highly secure system facilitates clear communication among your physicians and specialists. In the event of emergency, our physicians have immediate access to your medical history, information which can be critical and sometimes lifesaving in helping to diagnose and treat your emergency.

Be assured your personal medical records are confidential, and we will not release information without your permission. Please review Riverside Health System's Privacy Statement for more information.

Manage your health online

We've introduced a new electronic health record, which you can access via Riverside MyChart. You will have 24/7 access to parts of your health record by enrolling in MyChart .

Riverside MyChart has many new features and enhanced functionality that will allow you to:

  • Communicate with your doctor
  • Read open notes about your visits
  • Access your test results
  • Request prescription refills
  • Manage your appointments
  • View bills and pay online
  • Manage your loved one's health through proxy access

Sign up for MyChart today

We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information.

Billing questions

For questions about billing, please call the Riverside Office Services at 757-534-6970.

Pay your bill online

You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.

Insurance

We accept most major insurance. If you change insurance and need assistance, please call our office.

Medicare

Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site www.medicare.gov. Feel free to call our staff with any questions.

Check-up guidelines

One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.

Riverside Nurse telephone service

What can you do if you develop a cough at midnight? Call Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call 1-800-675-6368. Of course, if you have a life-threatening situation, call 911.

Riverside Patriot Primary Care
2855 Denbigh Blvd.
Grafton, VA 23692-6501
Phone: 757-968-5700
Fax: 757-968-5717

Office hours

Monday-Friday: 7 a.m. - 4:30 p.m.
Saturday (2nd): 8 a.m. - noon
Walk-ins: 8 a.m. - noon

Appointments

Please call the office at 757-968-5700 for an appointment or use MyChart. Should you need to reschedule an appointment, please provide 24 hours notice.

Urgent care

We provide urgent care services during office hours.

After hours

If you need to reach us after hours, please call the physician-on-call at 757-594-2000. In case of an emergency, call 911.

Refills and referrals

If you need a refill or referral please call the office during office hours or make your request through MyChart.

General information

For general questions, please contact denise.staples@rivhs.com.