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Riverside Internal Medicine & Family Care

Exterior view of Williamsburg Internal Medicine, John Tyler Highway

Welcome!

Welcome to Riverside Internal Medicine and Family Care. We offer comprehensive medical services for the entire family.

From lending an ear to using the latest in advanced medical procedures, our board-certified family physicians and medical team provide a compassionate and caring environment.  We encourage you to take an active role in decisions related to your health and that of your family. First, we'll listen. Then, together, we'll develop a health care plan that's right for you.

We are a part of Riverside Medical Group, a network of more than 300 doctors practicing in nearly every medical specialty. You can expect timely appointments, easy access to our office via MyChart, fast referrals and coordinated care with Riverside specialists.

We look forward to a lifelong medical partnership with you and your family.

Our team

Riverside Internal Medicine and Family Care provides comprehensive medical care including:

  • Treatment of minor and acute conditions
  • Long-term management of chronic conditions such as diabetes, heart conditions or arthritis
  • Referrals to specialists
  • Coordination of care by a Riverside hospitalist, if you are hospitalized
  • Coordination of home care or long-term care for you or a parent
  • Access to your electronic medical records including online requests for appointments, referrals, immunization records and prescription refills

Services we provide include:

Prevention and Healthy Living Services

  • Flu shots
  • Weight management
  • Immunizations

Well Visits

  • School physicals
  • Sports physicals
  • Well baby/child exams
  • Well woman exams
  • Well man exams
  • Adult physicals

Medical Screenings

  • Diabetes
  • Blood pressure
  • Cholesterol
  • Cancer screenings
  • Pap tests (screening test for cervical cancer)
  • Breast exams
  • PSA tests (screening test for prostate cancer)
  • Rectal exams
  • Depression
  • Behavior disorders (attention deficit disorder and others)

On-Site Laboratory Services

  • Glucose, finger (diabetes monitoring)
  • Hemoccult
  • Pregnancy, urine test
  • Rapid flu test
  • Rapid strep test
  • Urine dipstick (test for signs of several diseases and conditions)

Chronic Condition Management

  • Diabetes
  • High blood pressure
  • Asthma
  • High cholesterol
  • Thyroid conditions

In-Office Procedures Performed

  • Destruction of benign lesions
  • Ear irrigation
  • Peak flow (monitors ability to breath out air)
  • Pulse oximetry (measures oxygenation of blood)
  • Spirometry (measures the amount and speed of air inhaled and exhaled to assess asthma, COPD, pulmonary fibrosis and other conditions.)
  • Wound repair
  • EKG (checks for problems with the electrical activity of your heart)
  • Excision lesion (removal of skin lesions)
  • Foreign body removal

Dermatological Conditions

  • Acne
  • Eczema
  • Rashes
  • Skin infections
  • Bug bites
  • Skin tag removal

Welcome to Riverside Internal Medicine and Family Care. We provide comprehensive primary care services for adults and children of all ages including infants.

Appointments

To make an appointment, please call our office at (757) 220-8300. We accept walk-ins. If you need to change your appointment time, we appreciate notification at least 24 hours in advance of your scheduled visit. 

Please arrive 15 minutes early for your first appointment so that we may get to know you and obtain important health information.

What to bring to your first appointment

  • Insurance card
  • Photo I.D.
  • Co-payment, if needed
  • List of medications and dosages or the original prescription bottles

If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. If not, and if at all possible, please bring copies of relevant medical records.

Insurance

We accept most major insurance including Aetna, Cigna, Healthkeepers, Healthkeepers Plus, MDIPA, Optima, United Health Care, Trigon, as well as Medicaid, Medicare, Tricare and Mailhandlers. and are accepting new Medicare patients. If you don't see your carrier on this list, please call us. When you make your appointment, please confirm that we accept your insurance.

Medical records

As a means of expediting care and increasing patient safety, we store medical records electronically. This secure system facilitates fast, clear communication among your physicians and specialists. In the event of an emergency, our physicians have immediate access to your medical history, which can be critical and sometimes lifesaving in helping to properly diagnose and treat your condition. Please be assured that your personal medical records are confidential and we will not release information without your permission. Please review Riverside Health System's Privacy Statement for more information.

Manage your health online

We've introduced a new electronic health record, which you can access via Riverside MyChart. You will have 24/7 access to parts of your health record by enrolling in MyChart .

Riverside MyChart has many new features and enhanced functionality that will allow you to:

  • Communicate with your doctor
  • Read open notes about your visits
  • Access your test results
  • Request prescription refills
  • Manage your appointments
  • View bills and pay online
  • Manage your loved one's health through proxy access

Sign up for MyChart today

We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information. 

Billing questions

For questions about billing, please call Riverside Physician Office Services at (757) 594-3407.

Pay your bill online

You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.

Insurance

We accept most major insurance including Aetna, Cigna, Healthkeepers, Healthkeepers Plus, MDIPA, Optima, United Health Care, Trigon, as well as Medicaid, Medicare, Tricare and Mailhandlers. If you change your insurance and need assistance, please call our office.

Medicare

Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site, www.medicare.gov. We are accepting new Medicare patients, so feel free to call our staff with any questions.

Check-up guidelines

One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.

Riverside Nurse telephone service

What can you do if you develop a cough at midnight? Riverside Nurse is a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call (800) 675-6368. Of course, if you have a life-threatening situation, call 911.

There are multiple ways you can contact our office. We encourage you to ask questions or call us.

Riverside Internal Medicine and Family Care
5231 John Tyler Highway
Williamsburg, VA 23185
Phone: 757-220-8300
Fax: 757-565-5338

Hours
Monday—Friday, 7:00 a.m. to 6:00 p.m.