Welcome
Welcome to Riverside Eastern Shore Family Medicine. We offer comprehensive medical services for the entire family.
Our board-certified physicians and staff combine advanced medicine with compassion in a patient-centered environment. We'll take the time to get to know you and to understand your needs. You'll be encouraged to take an active role in the decisions about your care.
We are part of Riverside Medical Group, a network of more than 300 local physicians practicing in nearly every medical specialty. You can expect same-day or next-day appointments, easy access to our office via MyChart, fast referrals and coordinated care with Riverside specialists.
We look forward to a lifelong medical partnership with you and your family.
Our team
Riverside Eastern Shore Family Medicine provides comprehensive medical care for adults and older children including:
- Treatment of minor and acute conditions
- Long-term management of chronic conditions such as diabetes, heart conditions or arthritis
- Referrals to Riverside specialty practices
- Coordination of care by a Riverside hospitalist, if you are hospitalized
- Coordination of home care or long-term care for you or a parent
- Access to your electronic medical records including online requests for appointments, referrals, immunization records and prescription refills
Services we provide include:
Prevention and healthy living services
- Immunizations
- Flu shots
- Weight management
Well visits
- School physicals
- Sports physicals
- Well child exams
- Well man or woman exams
- Adult physicals
Medical screenings
- Vision screenings
- Diabetes
- Blood pressure
- Cholesterol
- Cancer screenings
- PAP tests (screening test for cervical cancer)
- Breast exams
- PSA tests (screening test for prostate cancer)
- Rectal exams
- Depression
- Behavior disorders (attention deficit disorder and others)
On-site laboratory services
- Glucose, finger (diabetes monitoring)
- Hemoccult (stool test for bleeding)
- KOH/WET (test for vaginal infection)
- Pregnancy, urine test
- Rapid flu test
- Rapid strep test
- Urine dipstick (look for signs of several diseases)
Chronic condition management
- Diabetes
- High blood pressure
- Asthma
- High cholesterol
- Thyroid conditions
In-office procedures performed
- Breast/pelvic exam
- Destruction of benign lesions
- Ear irrigation
- Joint injection
- Inhalation treatment
- Peak flow (measures breathing ability)
- Pulse oximetry (measures oxygenation of blood)
- Spirometry (measures lung function)
- Wound repair
- EKG (tests the electrical activity of your heart)
- Excision lesion (removal of skin lesions)
- Foreign body removal
Injections
- Allergy
- B12
- Depo Provera
- Depo Testosterone
- Kenalog
- Rocephin
- Toradol
- Vitamin K
- Celestone (corticosteroid)
- Phenergan (for allergies)
Dermatological conditions
- Acne
- Eczema
- Rashes
- Skin infections
- Bug bites
- Skin tag removal
Welcome to the Riverside Eastern Shore Family Medicine. We provide comprehensive primary care services for adults and older children.
Appointments
To make an appointment, please call our office. Please note that we do not accept walk-in patients. If you need to change your appointment time, we appreciate notification at least 24 hours in advance of your scheduled visit.
Please arrive thirty minutes early for your first appointment so that we may get to know you and obtain important health information.
What to bring to your first appointment:
- Insurance card
- Photo I.D.
- Co-payment, if applicable
- List of medications and dosages or the original prescription bottles
If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. If not, and if at all possible, please bring copies of relevant medical records.
Insurance
We accept most major insurance including Anthem, Cigna, Choice, Optima, United Healthcare and Virginia Health Network among others. We are also accepting new Medicare patients. When you call to make your first appointment, please verify that we accept your insurance.
Medical records
As a means of expediting care and increasing patient safety, we store medical records electronically. This highly-secure system facilitates fast, clear communication among your physicians. In the event of an emergency, our emergency physicians have immediate access to your medical history. This information can be critical and sometimes lifesaving in helping to properly diagnose and treat your condition. Please be assured your personal medical records are confidential, and we will not release information without your permission. Review Riverside Health System's Privacy Statement for more information.
Manage your health online
We've introduced a new electronic health record, which you can access via Riverside MyChart. You will have 24/7 access to parts of your health record by enrolling in MyChart .
Riverside MyChart has many new features and enhanced functionality that will allow you to:
- Communicate with your doctor
- Read open notes about your visits
- Access your test results
- Request prescription refills
- Manage your appointments
- View bills and pay online
- Manage your loved one's health through proxy access
We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information.
Billing questions
For questions about billing, please call Riverside Office Services at 757-442-6600.
Pay your bill online
You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.
Insurance
We accept most major insurance. If you change insurance and need assistance, please call our office at 757-442-6600.
Medicare
Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site www.medicare.gov. Feel free to call our staff with any questions.
Check-up guidelines
One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.
Riverside Nurse telephone service
What can you do if you develop a cough at midnight? Call Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call 1-800-675-6368. Of course, if you have a life-threatening situation, call 911.
There are multiple ways you can contact our office. We encourage you to ask questions or call us.
10085 William F. Bernart Circle
Nassawadox, VA 23413
757-442-6600
Office hours
Monday through Friday, 8:30 a.m. - 5 p.m., Saturdays, 9 a.m. - 1 p.m.(closed the first Saturday of each month)
Appointments
Please call the office for an appointment or use MyChart. While we can accept walk-ins, if the schedule allows, please call in advance to reduce your wait time. Please provide 24 hours notice if you need to reschedule an appointment.
After hours
Call the physician-on-call at 757-302-2100. The Riverside Nurse service may be able to answer basic health questions at 1-800-675-6368. In case of an emergency, call 911.
Refills and referrals
If you need a refill or referral please call the office during office hours or make a request through MyChart.
General questions:
Call 757-442-6600 for general information about the practice.