Welcome!
Welcome to Riverside Bruton Avenue Family Practice. We offer comprehensive medical services for the whole family. From lending an ear to using the latest in advanced medical procedures, our board-certified family physicians and medical team provide a compassionate and caring environment. We encourage you to take an active role in decisions related to your health and that of your family. First, we'll listen. Then, together, we'll develop a health care plan that's right for you.
We are part of Riverside Medical Group, a network of more than 300 local physicians practicing in nearly every medical specialty. You can expect timely appointments, easy access to our office via MyChart, fast referrals and coordinated care with Riverside specialists.
We look forward to a lifelong medical partnership with you and your family.
Our team
Riverside Bruton Avenue Family Practice provides comprehensive medical care including:
- Treatment of minor and acute conditions
- Long-term management of chronic conditions such as diabetes, heart conditions or arthritis
- Referrals to specialists
- Coordination of care provided by a Riverside hospitalist, if you are hospitalized.
- Coordination of home care or long-term care for you or a parent
- Access to your electronic medical records including online requests for appointments, referrals, immunization records and prescription refills.
Services we provide include:
Prevention and Healthy Living Services
- Immunizations
Well Visits
- School physicals
- Sports physicals
- Well child exams
- Well woman exams
- Well man exams
- Adult physicals
Medical Screenings
- Hearing screenings
- Vision screenings
- Diabetes
- Blood pressure
- Cholesterol
- Cancer screenings
- PAP tests (screening test for cervical cancer)
- Breast exams
- PSA tests (screening test for prostate cancer)
- Rectal exams
- Depression
- Behavior disorders (attention deficit disorder and others)
On-Site Laboratory Services
- Hemoccult
- KOH/WET (to test for vaginal infection)
- Pregnancy, urine test
- Rapid flu test
- Rapid strep test
- Urine dipstick
- Microscopic urinalysis
- Basic metabolic test
- Comprehensive metabolic test
- Electrolytes
- Hepatic function
- Lipid panel
- Shared/venipuncture (drawing blood)
Chronic Disease Management
- Diabetes
- High blood pressure
- Asthma
- High cholesterol
- Thyroid conditions
In-Office Procedures Performed
- Anoscopic exam (rectum examination)
- Breast/pelvic exam
- Destruction of benign lesions
- Ear irrigation
- Joint injection
- Inhalation treatment
- Peak flow (monitors ability to breath out air)
- Pulse oximetry (measures oxygenation of blood)
- Wound repair
- Excision lesion (removal of skin lesions)
- Foreign body removal
- EKG (checks for problems with the electrical activity of your heart)
Radiology
- X-ray
Injections
- Bicillin
- B12
- Depo Medrol
- Rocephin
- Solu-Medrol
Dermatological Conditions
- Acne
- Eczema
- Rashes
- Skin infections
- Bug bites
- Skin tag removal
Welcome to Riverside Bruton Avenue Family Practice. We provide comprehensive primary care services for adults and children aged four and older.
Appointments
To make an appointment, please call our office. If you need to change your appointment time, we appreciate notification at least 24 hours in advance of your scheduled visit.
Please arrive 15 minutes early for your first appointment so that we may get to know you and obtain important health information.
What to bring to your first appointment
- Insurance card,
- Photo I.D.,
- Co-payment, if needed,
- List of medications and dosages or the original prescription bottles.
If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. If not, and if at all possible, please bring copies of relevant medical records.
Insurance
We accept most major insurance. Please call our office to verify that we accept your carrier.
Medical records
As a means of expediting care and increasing patient safety, we store medical records electronically. This secure system facilitates fast, clear communication among your physicians and specialists. In the event of an emergency, our physicians have immediate access to your medical history, which can be critical and sometimes lifesaving in helping to properly diagnose and treat your condition. Please be assured that your personal medical records are confidential and that we will not release information without your permission. Please review Riverside Health System's Privacy Statement for more information.
Manage Your Health Online
We've introduced a new electronic health record, which you can access via Riverside MyChart. You will have 24/7 access to parts of your health record by enrolling in MyChart .
Riverside MyChart has many new features and enhanced functionality that will allow you to:
- Communicate with your doctor
- Read open notes about your visits
- Access your test results
- Request prescription refills
- Manage your appointments
- View bills and pay online
- Manage your loved one's health through proxy access
We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information.
Billing questions
For questions about billing, please call Riverside Physician Office Services at (757) 874-1337.
Pay your bill online or by phone
Please call our office to pay your bill by phone. You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.
Insurance
We accept most major insurance including Medicare. If you change your insurance and need assistance, please call our office.
Medicare
Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site, www.medicare.gov. Call our staff with any questions.
Check-up guidelines
One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.
Riverside Nurse telephone service
What can you do if you develop a cough at midnight? Call Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call (757) 595-6363 or (800) 675-6368. Of course, if you have a life-threatening situation, call 911.
There are multiple ways that you can contact our office. We encourage you to ask questions or call us.
Riverside Bruton Avenue Family Practice
12 Bruton Ave.
Newport News, VA 23601
Phone: 757-594-4111
Fax: 757-594-4115
Office Hours
Monday-Thursday, 9 a.m.-5 p.m., Closed 1-2 p.m.
Appointments
Please call the office at 757-594-4111 for an appointment or use MyChart. Please provide 24 hours notice if you need to reschedule an appointment.
After hours
Please call the physician-on-call at 757-594-2000. In case of an emergency, call the same or 911.
Refills and referrals
If you need a refill or referral please call the office during office hours or make a request through MyChart. If you need an emergency prescription refill outside of regular office hours, please call 757-594-2000.