Appointments: New and existing patients can schedule an appointment by calling 757-534-9988 or using MyChart for online scheduling.
Referrals: A referral is not required, but some insurance providers may require one from your primary care provider. If you need assistance obtaining a referral, contact us for support.

What to Bring

To ensure a smooth check-in, please arrive 15 minutes early and bring the following:

• Insurance card and photo ID
• Referral (if required by your insurance)
• Copayment (if applicable)
• List of current medications (or prescription bottles)
• Relevant medical records or X-rays (if available)
  
  For more details or to schedule an appointment, call us at 757-534-9988.
  
  

Insurance & Billing
Do you accept my insurance?

We accept most major insurance plans. Please check with your insurance provider to confirm coverage, or call our office for assistance. You can also learn more HERE.

What payment methods do you accept?
We accept cash, credit/debit cards, and online payments through MyChart. Copayments are due at the time of service. You can also learn more HERE.

Parking
Free on-site parking is available for patients and visitors. Valet parking is also provided.
Designated handicap-accessible parking spaces are located near the main entrance.
Elevator access is available for easy navigation within the building.

Accessibility
The facility is fully ADA-compliant, ensuring accessibility for patients with mobility challenges.
Wheelchair assistance is available upon request.
Restrooms are accessible and equipped with necessary accommodations.

Waiting Room & Patient Comfort
Spacious, comfortable waiting area with seating for patients and family members.
Complimentary Wi-Fi available.

Appointments & Referrals
Do I need a referral to see an orthopedic specialist?
No, a referral is not required to schedule an appointment. However, some insurance providers may require a referral from your primary care physician. If you need help obtaining one, please contact us.

How do I schedule an appointment?
You can schedule an appointment by calling 757-534-9988 or using MyChart to book online. For sports injuries, you can also call the Sports Medicine Hotline at 757-534-6767, 7am-10pm Mon-Sun for same or next-day availability in most cases.

Do you accept same-day appointments or walk-ins?
Our office primarily operates by appointment only to ensure timely and personalized care. However, we may be able to accommodate urgent orthopedic concerns—please call ahead for availability.

Insurance & Billing
Do you accept my insurance?

We accept most major insurance plans. Please check with your insurance provider to confirm coverage, or call our office for assistance. You can also learn more HERE.

What payment methods do you accept?
We accept cash, credit/debit cards, and online payments through MyChart. Copayments are due at the time of service. You can also learn more HERE.

Treatment & Services
What conditions do you treat?
We specialize in a full range of orthopedic and sports medicine care, including:

Total Joint Replacement (Hip, Knee, Shoulder)
Hand, Wrist, and Elbow Care
Foot and Ankle Conditions
Sports Injuries & Concussion Management
Trauma & Fracture Care

Do you offer minimally invasive surgery?
Yes, we offer minimally invasive procedures whenever possible to reduce recovery time and improve outcomes. Your specialist will discuss the best treatment options based on your condition.

What should I bring to my first appointment?
Please arrive 15 minutes early and bring:

Photo ID and Insurance Card
Referral (if required by your insurance provider)
Copayment (if applicable)
List of current medications with dosages or the original prescription bottles
Relevant X-rays or medical records (if available)
Accessibility & Office Details

We don't require a referral, but some insurance providers require one from your primary care provider before you make an appointment with us. If you need help securing a referral, please call us and we'll be glad to assist.

Is your office wheelchair accessible?
Yes, our facility is fully ADA-compliant, with wheelchair-accessible entrances, restrooms, and elevators for easy navigation.

Is parking available?
Yes, free on-site parking is available, including designated handicap-accessible spaces near the entrance. Valet parking is also provided.

Do you have a waiting area for family members?
Yes, we provide a comfortable waiting area with Wi-Fi.