Visiting hours
Please visit here for visitation information.
Smoking policy
Smoking and the use of other tobacco products:
In an effort to promote a healthy environment for all, Riverside Shore Memorial Hospital is a tobacco-free campus.
As a major provider of health care in the community, Riverside is committed to leading by example and creating a healthy environment for patients, visitors, employees and volunteers. Smoking and the use of tobacco products (including but not limited to cigarettes, cigars, chewing tobacco, snuff and pipe smoking) are not permitted on the campus of Riverside Shore Memorial Hospital, in any Riverside-owned or Riverside-leased property or in hospital-owned or hospital-leased vehicles.
Food service
Riverside Shore Memorial Hospital's Dietary Department is dedicated to providing nutritious, attractive and delicious meals to our patients, staff and visitors. We offer a variety of menu items including light snacks, hot and cold foods, beverages and desserts. The hospital cafeteria is located to the right in the main lobby and is open to visitors.
Television and telephone
Riverside provides television and local telephone services to our patients at no charge.
Billing questions
Our financial department will be happy to work with patients and their health plans to ensure financial arrangements. If you have questions, our Patient Accounts Representative can assist you at 757-302-2102.
Financial assistance
We understand that health care expenses are often unexpected and the costs may be more than one can afford. And if you are without health insurance, we know the concerns and burdens you feel when doctor and hospital bills mount. Lack of financial resources will not get in the way of providing essential health services to you. For details visit the Financial Assistance Information page or call our Financial Counselor at 757-302-2386.
Patient information
Patient rooms may be dialed directly, or you may call Patient Information at 757-302-2390.
Advanced directives
You can communicate your own choices and reduce the stress on people who care about you by writing advanced directives. This is about your own values, not filling out forms, so take some time to reflect on the things that are important to you, and talk about them with the people who are close to you. Your choices may change over time, so talk about these things often, and update your advanced directives when needed.