For the safety of our patients, staff and community, a no-visitor policy has been implemented for inpatients at all Riverside hospitals. We will allow one person to accompany patients in the mother baby and neonatal intensive care units. No visitors will be allowed in our emergency departments. We recognize that there are extenuating circumstances such as end of life. These exceptions will be evaluated on a case-by-case basis. This is a proactive step to limit the spread of COVID-19.
Visitation restrictions also apply to outpatient procedures. Please note that no visitors may accompany outpatients except for the following, when one accompanying visitor will be allowed:
- Patients who may need assistance ambulating
- Patients who may need assistance understanding medical treatment
- Patients having surgery
Those people who are giving rides to patients but who do not wish to enter the building can call ahead to make arrangements for the patient to be transported from the car to the area of service. Click here for Riverside hospital phone numbers.
Recognizing that support of family and friends is vital to health and well-being, we are offering patients tips for keeping connected. Download our handout (PDF).
Riverside Medical Group Appointments
Riverside medical office practices are asking patients not to bring family members or caregivers to appointments if possible. Exceptions will be made to allow one additional person if a patient requires ambulatory assistance or support during provider discussions. No visitors will be allowed in the infusion centers and adjacent practices.
Lifelong Health Facility Visitation Changes
Riverside is temporarily restricting all visitors to protect our residents against the potential spread of the coronavirus. This applies to all nursing, rehabilitation and assisted living facilities. No one will be allowed to enter unless essential. If you have extenuating circumstances, please contact the Administrator or Director of Nursing. All health care workers in these settings are being screened at the beginning of their shift, including taking their temperature.
Call 757-534-6976 to find out the status of visitation and other important information about measures in place at our Lifelong Health facilities. You can check this number daily in case there are updates.