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Accounts Receivable Analyst (Added 6 days ago) (Newport News, Va)

Job Summary: Performs a wide variety of accounting and billing functions. Responsible for account files and processing of Private, Medicare, Medicaid and third party reimbursement for Lifelong Health & Aging Related Services to include claims submission, processing and follow-up for private and all third party payers also include intering Deposits, Withdrawals in Resident Funds and producing quarterly statements. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts. Uses interoffice email system and phone system to obtain admission and ancillary charges necessary to bill for applicable facilities. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred. Balancing and reconciliation experience strongly preferred.

Location: LHARS Management Contracts

Job Summary: Performs a wide variety of accounting and billing functions. Is responsible for account files and processing of Private, Medicare, Medicaid and third party reimbursement for Lifelong Health & Aging Related Services to include claims submission, processing and follow-up for private and all third party payers also include intering Deposits, Withdrawals in Resident Funds and producing quarterly statements. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts. Uses interoffice email system and phone system to obtain admission and ancillary charges necessary to bill for applicable facilities. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred.

Location: LHARS Management Contracts

Accounts Receivable Anlayst (Added 6 days ago) (Newport News, Va)

Job Summary: Performs a wide variety of accounting and billing functions. Is responsible for account files and processing of Private, Medicare, Medicaid and third party reimbursement for Lifelong Health & Aging Related Services to include claims submission, processing and follow-up for private and all third party payers also include intering Deposits, Withdrawals in Resident Funds and producing quarterly statements. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts. Uses interoffice email system and phone system to obtain admission and ancillary charges necessary to bill for applicable facilities. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred.

Location: LHARS Management Contracts

Accounts Receivable Rep (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required and 2+ years' experience in Revenue Cycle setting or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. CHAA or CPAT Preferred. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Location: Riverside Medical Group

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Certification: Revenue Cycle Specific Certification (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) preferred.

Location: Riverside Hospital Services

Accounts Receivable Tech (Added 6 days ago) (Newport News, Va)

Job Summary: Performs cash payment/general data entry/secretarial/clerical duties for the department. Processes incoming mail. Imports and downloads electronic remits. Creates daily deposit log for assigned facilities/agencies. Accurately enters checks into the appropriate systems and posts payments to the correct patient / resident month and day of service. Reconciles posting to the check/ERA documentation.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred. Proficient use of Excel, Access and Word preferred.

Location: LHARS Management Contracts

Admin Assistant (Added 6 days ago) (Newport News, Va)

Job Summary: Provides high level administrative support by performing functions such as preparing statistical reports, receiving visitors, arranging conference calls, scheduling meetings and coordinating special functions. Manages office supply inventory, office equipment, purchase orders and assists with contract renewals. Performs all payroll functions. Must be technically strong with Microsoft Office Products.

Education: High school graduate, GED required or higher advanced collegiate preparation preferred.

Experience: 2-years previous experience as an advanced administrative assistant or related role strongly preferred.

Location: Riverside Hospital Services

CDM Analyst I (Added 13 days ago) (Newport News, Va)

Job Summary: Responsible for managing, coordinating and implementing the RHS Charge Description Master ("CDM") for assigned RHS facilities. Utilizes charge master management software and other resources to maintain a complete, accurate and standardized charge master. Provides assistance and analysis to all levels of clinical management in support of suggested, requested and/or mandated changes to the CDM. Processes CDM requests to ensure that all additions, changes and deletions are consistent with proper charging, billing, coding and pricing practices. Conducts annual review of charge master and quarterly updates as appropriate to enhance revenue for clinical departments. Conducts quarterly audit of Corporate CDM against all individual department CDM systems to ensure accuracy and compliance. Analyzes data within the CDM and assigns accurate CPT/HCPCS and revenue codes to the Charge Master to ensure compliance with regulatory agencies. Distributes and provides education as needed on all coding and billing regulatory requirements and / or announcements to all applicable departments. Responsible for making CDM related decisions that require significant analysis and investigation. Takes initiative to identify system and/or operational problems and participates in the development of solutions for improving billing functions. Reviews departments charge tickets, charge capture policy and procedures related to the CDM. Participates in team meetings/activities and supports the philosophy and goals of the team and department. Remains current with updated coding and billing regulations through yearly continuing education. Maintains and updates all charge master related software.

Education: High School Diploma or GED required, college degree preferred.

Certifications: Certified Professional Coder (CPC) or other coding specialty certification preferred.

Experience: High School Diploma or GED Required and 2+ years' experience in Charge Description Master or College Degree accepted in lieu of experience. Master's Degree can count for 1 year of additional experience.

Location: Riverside Hospital Services

Communication Specialist (Newport News, Va)

Job Summary: Provides RHS Paging and Telephonic Process for Spok Smart Console Inbound Calls to include: Documentation and Coordination of CODE CALLS for Life Threatening and Acute Scenarios facilitated in an Urgent Timely Manner. Completes a Warm Transfer for RHS Directory Assistance, Patient Information, Care Connection, and Physician Line. Up fronts Inbound Calls in Assigned Service Queue for RHS Health Communications Department. Encounter documentation for patient concerns and compliments.

Education/Experience: High School Diploma or GED required. Data Entry and or typing skills required; additional technical computer training, medical terminology preferred.

Certifications: Certified Healthcare Access Associate (CHAA) preferred.

Hours: Weekends & Evenings

Location: Riverside Community Services

Greeter (Added 7 days ago) (Eastern Shore, Va)

Job Summary: Responsible for following all policies and procedures associated with the Patient Access registration supporting functions of the department. Responsible for providing excellent customer service, participating in a team environment and working closely with patients and customers to assist with transportation and location needs. Promotes teamwork and customer service by demonstrating positive interpersonal relations with all persons he/she comes into contact with daily.

Education: High School Diploma or equivalent preferred.

Experience: Previous experience with customer service preferred.

Location: Shore Memorial Hospital

HR Assistant (Newport News, Va)

Riverside Health System is seeking a Human Resources Assistant to support the Lower Peninsula region.

This full time position will work under the direction of the Director of Human Resources. The Human Resources Assistant Performs a broad-spectrum of administrative/duties for the Human Resources Department. Supports customers in meeting overall Human Resources functions and RHS goals. Performs other duties as assigned.

Educational Requirements: High school graduate or equivalent required with emphasis in Business courses. College degree preferred.

Requirements: One year administrative experience required. HR experience preferred.

Hours: Days with flexibility to work additional hours as needed to meet business needs.

Location: Riverside Hospital Services

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High School Diploma or GED required, Bachelor's or Master's degree preferred.

Certification: Revenue Cycle Specific Certification preferred (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).

Experience: High School Diploma or GED and 2+ years' experience in Revenue Cycle, business office setting /or Bachelor's Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

Location: Riverside Hospital Services

Riverside Health System is seeking a Labor Pool Medical Transcriptionist. The qualified candidate will work under direct supervision of the Transcription Manager to perform a wide variety of medical editing/transcribing of dictated reports by medical staff. Performs other duties as assigned.

Education: High School graduate, or GED required. Certified Medical Transcriptionist (CMT) preferred.

Certification: Certified Medical Transcriptionist preferred

Experience: Two years acute care medical transcription experience preferred. Must have six months medical transcription experience or be a graduate of a medical transcription program. Ability to operate computer terminal and principles. Medical terminology, computer experience (Microsoft Office), typing 65 wpm required with 3 or fewer errors required.

Location: Riverside Hospital Services

Office Assistant (Added 7 days ago) (Newport News, Va)

JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Location: Riverside Medical Group

Office Assistant (Added Yesterday) (Williamsburg, Va)

JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Location: Riverside Medical Group

Patient Accounting Rep I (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Certification: CHAA or CPAT Preferred

Location: Riverside Hospital Services

Phone Operator/OA (Williamsburg, Va)

Job Summary: This position is for phone operator/office assistant for the Primary Care Call Center. Ideal Candidate will have excellent customer service skills and be able to schedule appointments in Athena for multiple Primary Care Practices at Riverside Medical Group. Ability to handle a high volume of calls and be able to move efficiently through the EMR, sending appropriate phone notes to the correct office when needed. Other duties as assigned.

Education: High school diploma with emphasis on clerical courses or equivalent preferred.

Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance, medical terminology and typing at least 55wpm helpful.

Location: Riverside Medical Group

Registration Rep (Added 7 days ago) (Eastern Shore, Va)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Saturday-Sunday, 3:30pm-8:00pm

Location: Shore Memorial Hospital

Registration Rep (Added 7 days ago) (Eastern Shore, Va)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Saturday-Sunday, 7:00am-3:30pm

Location: Shore Memorial Hospital

Registration Rep (Added 7 days ago) (Eastern Shore, Va)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Monday-Friday, 3:30pm-8:00pm

Location: Shore Memorial Hospital

Registration Rep (Added 7 days ago) (Eastern Shore, Va)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Every Other Weekend, Saturday-Sunday 3:30pm-8:00pm

Location: Shore Memorial Hospital

Registration Representative (Added 7 days ago) (Newport News, Va)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Must be available days, evenings, overnights, weekends, and holidays.

Available Positions: Labor Pool (as needed); Saturday and Sunday 7:00am-3:30pm

Location: Riverside Regional Medical Center

Sr Accounts Representative (Added 6 days ago) (Newport News, Va)

Job Summary: This Senior position does billing and AR research for all facilities and provides results of that research to the Manager and Analysts. The Senior Accounts Receivable Analyst II serves as a mentor in billing and accounts receivable knowledge for the division. In addition, this Senior AR Analyst II performs billing and accounts receivable functions for the Riverside Lifelong Health and Aging Related Services division when needed.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred.

Location: LHARS Management Contracts

Surgery Scheduler (Added 6 days ago) (Newport News, Va)

Job Summary: Schedule surgery with patients. Post surgery at designated hospitals. Schedule pre-operative and post-operative office appointments for surgical patients as indicated. Compile patient's surgery charts and appropriate paperwork. Complete preliminary paperwork needed for each surgical patient and places in chart for physician to review. Obtain pre-certification/insurance checks when necessary. After pre-operative examination, copy each patient's surgical paperwork to include labs, H&P forms, etc., and send same to the appropriate hospital. Schedule and coordinate with appropriate facility any needed pre-operative surgical tests or clearances for patients. Coordinate with the appropriate instrumentation companies for any special equipment needed. Prepare and distribute the weekly surgical posting sheet to the appropriate persons for billing.

Education: High school diploma or equivalent required.

Experience: A minimum of one year experience preferred with surgical scheduling. Understanding of medical terminology required.

Location: Riverside Medical Group

Unit Secretary (Added 7 days ago) (Newport News, Va)

Riverside Regional Medical Center, located in Newport News, Virginia, is currently seeking a Part Time Unit Secretary to join their Oncology Team.

The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.

EDUCATION: High School Diploma or GED preferred.

EXPERIENCE: 1 year of experience in a healthcare setting preferred. Knowledge of medical terminology and proficiency in healthcare computer based systems preferred.

HOURS: Rotating shifts

Location: Riverside Regional Medical Center