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AP Specialist (Newport News, Va)

Job Summary: Works under the supervision of the P2P Supervisor. The AP Specialist is responsible for providing financial, administrative, and clerical services to Riverside Health System (RHS) employees and vendors. These responsibilities include daily operations pertaining to payment and reconciliation of invoices in the Enterprise Resource Planning (ERP) system while sustaining Procure to Pay processes. Strong communication skills and organizational management is essential. Candidate should be proficient with Imaging Solutions and Microsoft Products. Experience with electronic data integration (EDI) 810, Purchasing Cards, and Lawson preferred.

Education: High School Diploma required. Associates Degree or higher preferred.

Certification: Accredited Payables Specialist (APS) certification preferred.

Experience: 3 years Accounts Payable experience and a minimum of 40 WPM is required to fill this position.

Location: Riverside Hospital Services

Accounts Receivable Analyst (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Vision, Horizon Home Care, Brightree, Solace, Ability Ease, FISS, Excel and other Microsoft Office products, and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors including self-pay which may include entering necessary ancillary charges. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. May enter Deposits, Withdrawals and Interest in Resident Trust accounts and send out quarterly statements. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent and relevant details on issues and trends. Performs a wide variety of accounting and billing functions, to include but not limited to revenue proofs and general ledger account reconciliations. Participates in annual audits. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Time management skills a must. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred. Balancing and reconciliation experience strongly preferred.

Location: LHARS Management Contracts

Job Summary: Performs a wide variety of accounting and billing functions. Is responsible for account files and processing of Private, Medicare, Medicaid and third party reimbursement for Lifelong Health & Aging Related Services to include claims submission, processing and follow-up for private and all third party payers also include intering Deposits, Withdrawals in Resident Funds and producing quarterly statements. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts. Uses interoffice email system and phone system to obtain admission and ancillary charges necessary to bill for applicable facilities. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred.

Location: LHARS Management Contracts

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Certification: Revenue Cycle Specific Certification (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) preferred.

Location: Riverside Hospital Services

Accounts Receivable Tech (Newport News, Va)

Job Summary: Performs cash payment/general data entry/secretarial/clerical duties for the department. Processes incoming mail. Imports and downloads electronic remits. Creates daily deposit log for assigned facilities/agencies. Accurately enters checks into the appropriate systems and posts payments to the correct patient / resident month and day of service. Reconciles posting to the check/ERA documentation.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred. Proficient use of Excel, Access and Word preferred.

Location: LHARS Management Contracts

Accounts Receivable Tech (Added 4 days ago) (Newport News, Va)

Job Summary: Performs cash payment/general data entry/secretarial/clerical duties for the department. Processes incoming mail. Imports and downloads electronic remits. Creates daily deposit log for assigned facilities/agencies. Accurately enters checks into the appropriate systems and posts payments to the correct patient / resident month and day of service. Reconciles posting to the check/ERA documentation.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred. Proficient use of Excel, Access and Word preferred.

Hours: Monday-Friday; days and weekends as scheduled

Location: LHARS Management Contracts

Credentialing Specialist (Newport News, Va)

Job Summary: Responsible for credentialing and re-credentialing, obtaining malpractice, and license/certification renewal for both governmental and commercial payers. Maintain the participation status of Riverside Medical Group (RMG) providers in all contracted insurance networks. Performs other duties as assigned.

Education: High School Diploma or equivalent preferred.

Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Location: Riverside Medical Group

HIMS Quality Coordinator (Added 4 days ago) (Newport News, Va)

Job Summary: Works under direct supervision of the HIMS Operations Manager/HIMS System Director to perform quality reviews of paper-to-electronic medical records processed by HIMS Analysts. Monitors and provides feedback to HIMS Analysts and Operations Manager on reviews performed to ensure records are prepped, scanned, and analyzed at the highest standards of quality. The HIM Quality Reviewer plans, coordinates, and implements new employee/student/volunteer on-boarding and training. She/he must be familiar with standard concepts, practices, and procedures of Health Information Management, Riverside Health System, and state and federal regulations. Offers support to Coding Coordinators by conducting physician follow-up calls and emails for incomplete records. May perform a variety of other tasks to include, but not limited to, guiding workflow, tracking issues, special assignments, etc.

Education: High school Diploma/GED required. Associates degree or currently enrolled in a HIM related program required and will obtain RHIT/RHIA within 2 years of hire.

Experience: 5+ years Acute care HIM departments required.

Certification: Registered Health Information Technician/Registered Health Information Administrator (RHIT/RHIA) or currently enrolled in HIM related program and will obtain RHIT/RHIA within 2 years of hire.

Hours: Monday-Friday; 8:00am-4:30pm

Location: Riverside Regional Medical Center

Medical Administrative Assistant (Added 11 days ago) (Williamsburg, Va)

Patriots Colony located in Williamsburg, VA is currently seeking a Full Time Administrative Assistant to join their team.

JOB SUMMARY: Works under the supervision of the Department Director and provides wide range of general receptionist, clerical and administrative responsibilities for department. Responsibilities include, but are not limited to, receiving and greeting visitors, arranging conference calls, scheduling meetings, mail distribution, correspondence, file administration, answering phones, scheduling, ordering supplies, tracking purchase orders, and other duties as assigned.

EDUCATION: High School graduate or equivalent preferred.

EXPERIENCE: 2-5 years clerical and medical office experience preferred. Computer experience required.

HOURS: Monday-Friday 8:00 am - 4:30 pm

Location: Patriots Colony

Office Assistant (Newport News, Va)

JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Location: Riverside Medical Group

Office Assistant (Part Time) (Added 4 days ago) (Newport News, Va)

JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Location: RIVERSIDE MEDICAL ED & CLINIC

Job Summary: Responsible for handling patient inquiries via the telephone, to include Riverside acute care facility billing inquiries and Riverside Medical Group physician billing inquiries. Effectively utilizes all billing software systems, computer systems and telephone system to provide accurate, thorough responses to patient account inquiries and for the delivery of exemplarily customer service. Utilization includes Medipac, Invision, Athena, Clinicals, Soarian Imaging, Centricity, R-care and others as required. Corrects and rebills accounts. Knowledge of Insurance payer billing and authorization requirements for both facility and physician billing necessary. Works with patients for payment plans and charity consideration.

Education/Experience: High School Diploma or GED and 2+ years' experience in Revenue Cycle, business office setting /or College Degree +1 year customer service experience. Master's Degree can count for 1 year of additional experience.

Certification: Revenue Cycle Specific Certification (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) required within 1 year.

Location: Riverside Hospital Services

Patient Accounting Rep (Added 4 days ago) (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Certification: CHAA or CPAT Preferred

Hours: Monday-Friday; days, nights and weekends as scheduled

Location: Riverside Hospital Services

Patient Accounts Receivable Rep (Added 6 days ago) (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Certification: CHAA or CPAT Preferred

Location: Riverside Hospital Services

Referrals and Registration Rep (Newport News, Va)

Job Summary: Responsible for following all policies and procedures associated with the registration of all patient types and the clerical support functions of Patient Access. Responsible for providing excellent customer service, participating in a team environment and working closely with management to improve processes.

Education: High school graduate preferred.

Experience: Previous front office/registration experience preferred.

Certification: CHAA certification desirable.

Hours: Labor Pool (as needed) - Must be flexible and able to work rotating shifts including evenings, weekends, and holidays.

Location: Riverside Rehabilitation Institute

Registration Representative (Newport News, Va)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Available Positions: Labor Pool (as needed to work days, evenings, nights and weekends)

Location: Riverside Regional Medical Center

Registration Representative (Newport News, Va)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Must be available days, evenings, overnights, weekends, and holidays.

Available Positions: Labor Pool (Friday or Saturday 11:00pm-7:00am)

Location: Riverside Regional Medical Center

Reimbursement Specialist (Added 13 days ago) (Newport News, Va)

Job Summary: Reviews orders prior to confirmation to verify accuracy and compliance with third party payment requirements. Identifies potential reimbursement problems and resolves prior to approving delivery of products/or equipment. Tracks outstanding CMNs and authorizations. Works with physician offices and payers to obtain required medical necessity documentation for claim filing. Instructs DME staff on the financial liability of the patient and the reimbursement that should be collected at time of delivery. Ensures data entry has been completed accurately including financial history, insurance, diagnosis, physician, HCPC codes, billing arrangements, assignment, modifiers and CMN. Maintain knowledge of all contracted third party payer claim filing guidelines.

Education: High school graduate, GED or equivalent required. Associates degree in related field preferred, preferably in Computer & Information Science, Business, Communications or Health Information Management.

Licensure: Current, valid drivers license and acceptable driving record required upon hire and to be maintained during employment. Must also have reliable transportation to make visits to assigned locations

Experience: Requires at least 3-5 years of experience in the field of healthcare or medical billing.

Location: DURABLE MEDICAL EQUIPMENT

Scheduling Coordinator I (Newport News, Va)

Riverside Health Systemis seeking a Scheduling Coordinator.

Job Summary: The Scheduling Coordinator works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities. Excellent communication and customer service skills are required. Must also be able to utilize multiple computer systems simultaneously and have good attention to detail. Participates in orientation of new employees and performance improvement processes as needed. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED and 3+ years' experience in Revenue Cycle, business office setting /or College Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

Certification: Revenue Cycle Specific Certification (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) preferred.

Hours: Monday-Friday; Days, Evenings & Weekends as needed

Available Positions: Full Time

Location: Riverside Hospital Services

Staffing Assistant (Added 4 days ago) (Newport News, Va)

Job Summary: Works under the supervision of the Nurse Manager of the Float Pool. Coordinates and assists the nurse managers, directors, supervisors, charge nurses and practice managers with staffing using critical thinking skills and effective communication that maintains a patient focused environment of excellence. Works closely with all departments and offices to maintain various staffing information and reports. Supports the educational needs of new team members in the department.

Educational Requirements: High School Diploma or GED required, College courses, Associates Degree preferred.

Experience Requirements: Minimum 1 year working experience preferred in a patient care or customer service environment. Must demonstrate knowledge of Microsoft Office software (Word, Excel, Powerpoint, Publisher). Understanding of medical terminology preferred.

Location: Riverside Regional Medical Center

Unit Secretary (Williamsburg, Va)

Job Summary: The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.

Education: High School diploma preferred.

Experience: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred.

Location: DOCTORS' HOSPITAL WILLIAMSBURG