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Job Summary: Performs a wide variety of accounting and billing functions. Is responsible for account files and processing of Private, Medicare, Medicaid and third party reimbursement for Lifelong Health & Aging Related Services to include claims submission, processing and follow-up for private and all third party payers also include intering Deposits, Withdrawals in Resident Funds and producing quarterly statements. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts. Uses interoffice email system and phone system to obtain admission and ancillary charges necessary to bill for applicable facilities. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities.

Education: High school diploma or equivalent required.

Experience: Two years previous medical billing and accounts receivable experience preferred.

Hours: 8:00am-4:30pm

Location: LHARS Management Contracts

Riverside Medical Group is seeking a full time Accounts Receivable Representative to join the team!

Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems, experience with Epic is highly desirable. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Researches and writes appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Certification: Revenue Cycle Specific Certification (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) preferred.

Location: Riverside Medical Group

Hours: Monday-Friday; 8:00am-4:30pm

Location: Riverside Medical Group

Associate Registrar / Admissions (Added 10 days ago) (Newport News, Va)

Job Summary: Handles incoming calls and email inquiries, assists walk-in customers, and provides campus tours if needed. Serves as a liaison and counselor to prospective students by providing current program and application information. Performs comprehensive Admissions functions: processes application packets (all admissions documents), SONISWeb data entry, schedules and proctors preadmission testing, conducts interviews, builds relationships with applicants with frequent follow-up, and is responsible for student record and admission spreadsheet creation, accuracy, security, integrity, maintenance and disposition. Performs Associate Registrar functions: assists Registrar with course enrollment, exit processing of graduates/withdrawal/LOA, assists with new student orientation, and data mining, enrollment reporting, VA State Police reporting as needed. Processes transcript requests and enrollment verifications. Performs one or more assigned specialized duties, which may include Student Accounts or Student Health and Enrollment Liaison functions. Student Account functions: bills charges and credits to students' accounts. Collects payments and works with Accounts Payable to disburse checks to students with regulated timeframe. Maintains records according to federal and generally accepted accounting procedures (GAAP) and insures a clear audit trail. Assists in completing applications and fiscal reports for federal funds. Prepares refund requests and draw-downs for Pell grants and direct loans. Processes return of Title IV funds to program accounts and post-withdrawal disbursements to students according to the applicable federal laws and regulations. Reconciles funds between school records, bank, and Riverside financial statements. Coordinates activities and cooperates with the financial aid office. Prepares bank deposits. Student Health and Enrollment Liaison: oversees that all incoming and continuing students are compliant with health, drug-screening and criminal background check requirements. Runs reports and monitors party servicer website and notifies student, Program Director, and Enrollment Manager of anyone not in compliance. Prepares and sends out out-of-class and clinical list to Enrollment Manager and Program Directors. Uploads student enrollment and degree information as requested to National Student Clearinghouse. Cross-trained to assist Registrar with scheduled National Student Clearinghouse submissions (monthly, after each conferral, and ad-hoc WD submissions). Possesses mastery of all job related college policies in order to consistently and fairly administer same. Actively leads or participates in meetings, projects, and PI initiatives. Performs other duties as assigned by Manager.

Educational Requirements: High School Diploma required; Associates Degree, business/related field preferred.

Certification/ Licensure Requirements: Membership to a professional organization; such as VACRAO and AACRAO preferred.

Experience Requirements: 3 years registrar office experience required. Experience as a registrar or in a registrar's office in an education environment preferred.

Location: Riverside Health Professions

Job Summary: Responsible for high level analytics of department systems, reports, processes, and volume flow to identify, monitor and develop process improvement plans as identified. Actively identifies, initiates and leads departmental projects. Participates in the development and delivery of staff education, training and orientation. Sets the example for the department as the expert in accurate, thorough and effective work processes. Monitors staff productivity that indicates timeliness, quality and accuracy of tasks. Acts as a liaison between the department and outside departments providing consistent, detailed and relevant detail on issues and trends. This position requires a strong attention to detail, problem solving skills, aptitude for learning, critical thinking, independent working and ability to make sound business judgments. Effectively utilizes all department specific computer and telephone systems including EPIC Cadence. Schedules outpatient Acute appointments for diagnostic imaging tests and treatment therapies for all Riverside facilities as needed. This person will serve as a leader and role model for the department by displaying a positive, patient centered, and solution oriented approach and attitude.

Education: High School Diploma or equivalent required. Bachelor's or Master's degree preferred.

Experience: High school diploma or GED and 2+ years experience in Revenue Cycle, business office setting/or BS degree and 1+ years experience required. Master's degree can count for 1 year of additional experience. Strong Microsoft Office skills required to include MS Excel.

Location: Riverside Hospital Services

Location: Riverside Hospital Services

Communication Specialist (Newport News, Va)

Job Summary: Manages telephone switch board 24 hours a day 7 days per week to provide our physicians and Community access to RHS services. Facilitates all inbound and outbound calls supported by the Communications Department. Services include: facilitating timely Emergent Life Threatening Code Calls, paging providers, Physician Line, main operator line, directory, patient information, and Caring Connection. Consistently executes standardized protocols which includes a warm transfer when paging a physician for a patient's concern. Effectively utilizes multiple computer and telephone software. Up fronts Inbound Calls in Assigned Service Queue for RHS Health Communications Department.

Education/Experience: High School Diploma or GED required and 1 year experience in a call center, customer service, or patient care environment. Basic data entry/computer skills & typing skills required.

Certification: Certified Healthcare Access Associate (CHAA) Call Center/Health Care or Comparable Certification or Education preferred.

Hours: Majority hours between 10:00am - 10:00pm and every other weekend

Location: Riverside Community Services

ED Unit Secretary (Tappahannock, Va)

Riverside Tappahannock Hospital is seeking a labor pool Unit Secretary to work in the Emergency Department.

JOB SUMMARY: The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.

EDUCATION: High School diploma preferred.

EXPERIENCE: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred.

HOURS: 7:00 am - 3:00 pm and 3:00 pm - 11:00 pm rotating shifts

Location: Riverside Tappahannock Hospital

Riverside Walter Reed Hospital is seeking a part time Facility Reception Operator.

Job Summary: Performs various duties under general supervision utilizing knowledge of procedures, regulations and departmental functions. Assists the public and Hospital Staff in all problems related to the paging system and Information Desk, Codes, Alarms and paging requests/needs . Complies with Hospital policies and procedures as outlined in the Employee Handbook. Performs other projects as assigned.

Education: High School Diploma or equivalent required.

Experience: 1 year customer service experience required and 1 year receptionist/information clerk preferred.

Hours: Varies - days, evenings, overnights, weekends and holiday rotation.

Location: Riverside Walter Reed Hospital

HIMS Analyst I (Eastern Shore, Va)

Riverside Shore Memorial Hospital is seeking a part time HIMS Analyst to join the team.

Job Summary: The HIMS Analyst is responsible for all aspects of HIMS including interaction with patients, the general public, communication with the physicians in the Riverside network, and contact with the general hospital staff. Reviews and analyzes the electronic medical records for completeness and accuracy following departmental and regulatory guidelines. Assists physicians in completing medical records and trains and assists physicians in use of electronic clinical applications for chart completion. Supports patient care and other hospital functions ensuring dictated reports are transcribed, edited and routed correctly within the time frames defined in the Rules and Regulations of the Medical Staff.

Education: High School Diploma/GED required. College degree in HIM related field preferred.

Certification: Registered Health Information Technician (RHIT) preferred.

Experience: Two years' experience in acute care HIM department or Registered Health Information Technician (RHIT) or actively enrolled in a college HIM program is acceptable in lieu of 2 years' experience.

Hours: Monday-Friday, 10:00am-4:30pm

Location: Shore Memorial Hospital

Insurance Coordinator (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High School Diploma or GED required, Bachelor's or Master's degree preferred.

Certification: Revenue Cycle Specific Certification preferred (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).

Experience: High School Diploma or GED and 2+ years' experience in Revenue Cycle, business office setting /or Bachelor's Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

Hours: 8:30am-5:00pm

Location: Riverside Hospital Services

LLH Revenue Cycle Team Lead (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Vision, Horizon Home Care, Brightree, Solace, Ability Ease, FISS, Excel and other Microsoft Office products, and others as required. Performs a wide range of accounting and clerical duties to maintain control of the General Ledger information on the Accounts Receivable System. Responsible for distribution of work lists and oversight of workflow to ensure completion of all assigned tasks. Maintains payer databases and fee schedules as assigned. Oversees new staff onboarding Ensures adherence to established policies and procedures. Coordinates annual audits. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Time management skills a must. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High school graduate / GED Required.

Certification: Revenue Cycle Specific Certification required (CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).

Experience: Minimum 5 years working experience in Revenue Cycle, Medical Billing, Collections, Patient Access, or Insurance Verification experience with minimum 1 2 years in a supervisory capacity required. College level degree can be substituted for 2 years of experience; Master's degree can count for one additional year experience. Detailed analytical ability, strong problem solving skills, positive and clear communication skills required.

Hours: Monday-Friday, 8:00am-5:00pm

Location: LHARS Management Contracts

Office Assistant (Newport News, Va)

Riverside Brentwood Pediatrics is currently seeking a full time Office Assistant.

JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: Monday-Friday 8:00am-5:00PM

Location: RIVERSIDE MEDICAL ED & CLINIC

Office Assistant (Newport News, Va)

Riverside Partners in Women's Health in Newport News, Virginia is currently seeking a part time Office Assistant.

JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: Days, Tuesday-Friday

Location: Riverside Medical Group

Office Assistant (Williamsburg, Va)

Riverside Internal Medicine and Family Care located in Williamsburg, VA is seeking a full time Office Assistant.

JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: 7:00am-3:30pm

Location: Riverside Medical Group

Office Assistant (Added 9 days ago) (Williamsburg, Va)

Williamsburg Gastroenterology is seeking a full time Office Assistant!

Job Summary: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

Education: High school diploma with emphasis on clerical courses or equivalent preferred.

Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Hours: 7:45am-4:45pm

Location: Riverside Medical Group

Office Assistant (Added 4 days ago) (Hampton, Va)

Riverside Medical Group is currently seeking a full time Office Assistant for Elizabeth Lakes Family Practice located in Hampton, VA.

JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: 8:00am-5:00pm

Location: Riverside Medical Group

Office Assistant (Added 4 days ago) (Mathews, Va)

Riverside Medical Group is currently seeking a full time Office Assistant for Mathews Medical Center located in Mathews, VA.

JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: 8:30am-4:30pm

Location: Riverside Medical Group (Riverside Walter Reed Hospital)

Are you looking for a position that allows you to maintain a work life balance with a flexible work schedule? Riverside Medical Group has PRN positions for an Office Assistant.

Job Summary: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

Education: High school diploma preferred.

Experience: One year medical office experience strongly preferred.

Commitment: Team members will have a minimum scheduling commitment of 8 hours per week or 24 hours per week. Shifts available in Hampton, Newport News, and Williamsburg with the ability to float to different Riverside Physician Practices.

Hours: Monday-Friday

Location: Riverside Medical Group

Orthopedics Office Assistant (Newport News, Va)

Riverside Orthopedics, Sports Medicine and Physiatry Specialists has an opportunity available for Full Time Office Assistant.

JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Location: Riverside Medical Group

Patient Access Representative (Added 4 days ago) (Gloucester, Va)

Riverside Walter Reed Hospital is seeking a labor pool Patient Access Representative.

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status, having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Labor Pool (as needed) available to work days, evenings, overnights, weekends, and holiday rotation.

Location: Riverside Walter Reed Hospital

Patient Account Rep (Newport News, Va)

Riverside Health System is seeking full time Patient Account Representative to join the team!

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Certification: CHAA or CPAT Preferred

Hours: Monday-Friday, 8:00am-5:00pm

Location: Riverside Hospital Services

Patient Accounting Rep (Newport News, Va)

Riverside Health System is seeking full time Patient Account Representative to join the team!

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Certification: CHAA or CPAT Preferred

Hours: Monday-Friday; days, nights and weekends as scheduled

Location: Riverside Hospital Services

Riverside Health System is seeking a full time Patient Accounting Representative!

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required.

Certification: CHAA or CPAT preferred.

Hours: Monday-Friday, 8:00am-4:30pm

Location: Riverside Hospital Services

Receptionist (Added 13 days ago) (Williamsburg, Va)

Patriots Colony located in Williamsburg, VA is currently seeking a Labor Pool Receptionist to join their team.

JOB SUMMARY: Provides a variety of general administration and reception duties, utilizes computer systems including Microsoft Word, Outlook, Ultracare, Excel and other systems as needed. Answers switchboard and directs calls to the appropriate staff. Greets and directs all visitors and guests to resident areas or other areas of the facility.

EDUCATION: High School graduate or equivalent. Advanced administration/secretarial skills.

EXPERIENCE: Minimum of one year secretarial/administrative experience required. Efficient in Microsoft office products required.

HOURS: Primarily weekends as needed.

Location: Patriots Colony

Registration Representative (Newport News, Va)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Available Positions: Part Time (Monday-Friday, 6:00am-12:00pm)

Location: Riverside Regional Medical Center

Registration Representative (Newport News, Va)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Must be available days, evenings, overnights, weekends, and holidays.

Available Positions: Labor Pool (available all shifts)

Location: Riverside Regional Medical Center

Scanning Clerk (Temporary) (Newport News, Va)

Riverside Health System is seeking a Temporary Scanning Clerk to the join team!

Job duties:

    Prepare and maintain records and reports File documents Scanning

Education: High School Diploma or equivalent required; some college is preferred.

Experience Requirements: 2 years of clerical experience preferred. Proficiency in Word, Excel and Outlook.

Hours: 8:00am-4:30pm - Temporary Assignment up to 6 months.

Location: Riverside Hospital Services

Scheduling Coordinator (Newport News, Va)

Job Summary: The Scheduling Coordinator works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities. Excellent communication and customer service skills are required. Must also be able to utilize multiple computer systems simultaneously and have good attention to detail. Participates in orientation of new employees and performance improvement processes as needed. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED and 3+ years' experience in Revenue Cycle, business office setting /or College Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

Certification: Revenue Cycle Specific Certification (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) preferred.

Location: Riverside Hospital Services

Senior Executive Secretary (Newport News, Va)

Riverside Health System is seeking a full time Senior Executive Secretary to join the team!

Job Summary: Assists the management with the day-to-day operations of the department. Responsibilities include daily monitoring of supplies, petty cash, meeting schedules. Inputs changes to policies and procedures, reports and compiles statistical data to assist with presentation of reports at monthly meetings. Demonstrates excellent customer service, the development of a supportive team environment and ongoing establishment of a strong working relationship with management to assist with the smooth operations and the improvement of processes. Performs other duties as assigned.

Education: Associates degree or higher preferred.

Experience: Minimum of two years related experience required. Medical terminology, computer experience (Microsoft Office - Excel), and typing at least 50 WPM required.

Location: Riverside Regional Medical Center

Staffer (Newport News, Va)

Job Summary: Works under the supervision of the Nurse Manager of Staffing Resources. Coordinates and assists the nurse managers, directors, supervisors, charge nurses and practice managers with staffing using critical thinking skills and effective communication that maintains a patient focused environment of excellence. Works closely with all departments and offices to maintain various staffing information and reports. Supports the educational needs of new team members in the department.

Educational Requirements: High School Diploma or GED is required. Associates degree is preferred.

Experience Requirements: Minimum of 1 year working experience preferred in a patient care or customer service environment. Must demonstrate knowledge of Microsoft Office software (Word, Excel, PowerPoint, & Publisher). Understanding of medical terminology preferred.

Location: Riverside Regional Medical Center

Unit Secretary-Oncology (Added 13 days ago) (Newport News, Va)

Riverside Regional Medical Center, located in Newport News, Virginia, is currently seeking a Part Time Unit Secretary to join their Oncology Team.

The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.

EDUCATION: High School Diploma or GED preferred.

EXPERIENCE: 1 year of experience in a healthcare setting preferred. Knowledge of medical terminology and proficiency in healthcare computer based systems preferred.

HOURS: Rotating shifts

Location: Riverside Regional Medical Center