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Accounts Receivable Analyst (Added 13 days ago) (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Vision, Horizon Home Care, Brightree, Solace, Ability Ease, FISS, Excel and other Microsoft Office products, and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors including self-pay which may include entering necessary ancillary charges. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. May enter Deposits, Withdrawals and Interest in Resident Trust accounts and send out quarterly statements. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent and relevant details on issues and trends. Performs a wide variety of accounting and billing functions, to include but not limited to revenue proofs and general ledger account reconciliations. Participates in annual audits. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Time management skills a must. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred. Balancing and reconciliation experience strongly preferred.

Location: LHARS Management Contracts

Accounts Receivable Analyst (Newport News, Va)

Job Summary: Performs cash payment/general data entry/secretarial/clerical duties for the department. Processes incoming mail. Imports and downloads electronic remits. Creates daily deposit log for assigned facilities/agencies. Accurately enters checks into the appropriate systems and posts payments to the correct patient / resident month and day of service. Reconciles posting to the check/ERA documentation.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred. Proficient use of Excel, Access and Word preferred.

Hours: Monday-Friday; days and weekends as scheduled

Location: LHARS Management Contracts

Job Summary: Performs a wide variety of accounting and billing functions. Is responsible for account files and processing of Private, Medicare, Medicaid and third party reimbursement for Lifelong Health & Aging Related Services to include claims submission, processing and follow-up for private and all third party payers also include intering Deposits, Withdrawals in Resident Funds and producing quarterly statements. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts. Uses interoffice email system and phone system to obtain admission and ancillary charges necessary to bill for applicable facilities. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities.

Education: High school diploma or equivalent required.

Experience: Two years previous medical billing and accounts receivable experience preferred.

Hours: 8:00am-4:30pm

Location: LHARS Management Contracts

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Certification: Revenue Cycle Specific Certification (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) preferred.

Location: Riverside Hospital Services

Communication Specialist (Newport News, Va)

Job Summary: Manages telephone switch board 24 hours a day 7 days per week to provide our physicians and Community access to RHS services. Facilitates all inbound and outbound calls supported by the Communications Department. Services include: facilitating timely Emergent Life Threatening Code Calls, paging providers, Physician Line, main operator line, directory, patient information, and Caring Connection. Consistently executes standardized protocols which includes a warm transfer when paging a physician for a patient's concern. Effectively utilizes multiple computer and telephone software. Up fronts Inbound Calls in Assigned Service Queue for RHS Health Communications Department.

Education/Experience: High School Diploma or GED required and 1 year experience in a call center, customer service, or patient care environment. Basic data entry/computer skills & typing skills required.

Certification: Certified Healthcare Access Associate (CHAA) Call Center/Health Care or Comparable Certification or Education preferred.

Hours: Majority hours between 11:00am - 11:00pm and every other weekend.

Location: Riverside Community Services

HIMS Analyst I (Added 6 days ago) (Newport News, Va)

Job Summary: The HIMS Analyst is responsible for all aspects of HIMS including interaction with patients, the general public, communication with the physicians in the Riverside network, and contact with the general hospital staff. Reviews and analyzes the electronic medical records for completeness and accuracy following departmental and regulatory guidelines. Assists physicians in completing medical records and trains and assists physicians in use of electronic clinical applications for chart completion. Supports patient care and other hospital functions ensuring dictated reports are transcribed, edited and routed correctly within the time frames defined in the Rules and Regulations of the Medical Staff.

Education: High School Diploma/GED required. College degree in HIM related field preferred.

Certification: Registered Health Information Technician (RHIT) preferred.

Experience: Two years' experience in acute care HIM department or Registered Health Information Technician (RHIT) or actively enrolled in a college HIM program is acceptable in lieu of 2 years' experience.

Hours: LABOR POOL (TEMPORARY)

Location: Riverside Regional Medical Center

Insurance Coordinator (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High School Diploma or GED required, Bachelor's or Master's degree preferred.

Certification: Revenue Cycle Specific Certification preferred (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).

Experience: High School Diploma or GED and 2+ years' experience in Revenue Cycle, business office setting /or Bachelor's Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

Location: Riverside Hospital Services

Lead Executive Assistant (Gloucester, Va)

Job Summary: Provides high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Provides leadership and guidance and observes other Executive and Administrative Assistants and their interactions with staff and the public to ensure highest level of service is provided. Supervises these employees regarding their work, plans time schedules and trains them as necessary.

Education: College degree in Business Administration preferred.

Experience: Minimum of five years related experience required. Medical terminology, computer experience, and typing 55-60 WPM required. High proficiency in the use of Microsoft Office products, including Word, PowerPoint, and Excel as well as other computer software applications as necessary for the position is required. Candidate with previous experience supporting executive level leadership is desired. Excellent calendar management skills, including the planning and coordination of complex executive meetings.

Hours: Monday through Friday, 8:00 am to 4:30 pm with ability to work additional hours as needed to meet business needs.

Location: Riverside Walter Reed Hospital

Medical Services Coordinator (Newport News, Va)

Job Summary: Consistently executes Riverside Health System standardized protocols and effectively utilizes multiple specific computer and telephone software. Encounter documentation is detailed and accurate for calls and scheduling processes for internal and external patients' transportation and outpatient services. Service referrals are provided from Riverside Health System service lines. Facilitates, coordinates and completes multi-function tasks for scheduling, patient flow processes, transfers and transports to ensure continuity of care for Riverside Health System and the communities served.

Education: High School Diploma or GED required.

Experience: Minimum 1 year experience in a call center, customer service, patient care / coordination, business services environment. Demonstrates strong customer service skills; basic data entry/ computer skills & typing skills required.

Certifications: Certified Healthcare Access Associate (CHAA) Call Center/Health Care or Comparable Certification / Education completed or currently enrolled and must be maintained with employment.

Hours: Majority hours 11:00am to 11:00pm and every third weekend.

Location: Riverside Community Services

Office Assistant (Added 11 days ago) (Williamsburg, Va)

Riverside Medical Group is currently seeking a full time Office Assistant to join their team at Riverside Orthopedic & Muscular Center in Williamsburg, Virginia!

JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: 8:00am-4:30pm

Location: Riverside Medical Group

Office Assistant (Added 3 days ago) (Hampton, Va)

Riverside Medical Group is currently seeking a full time Office Assistant for Elizabeth Lakes Family Practice located in Hampton, VA.

JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Location: Riverside Medical Group

Are you looking for a position that allows you to maintain a work life balance with a flexible work schedule? Riverside Medical Group has PRN positions for an Office Assistant.

Job Summary: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

Education: High school diploma preferred.

Experience: One year medical office experience strongly preferred.

Commitment: Team members will have a minimum scheduling commitment of 8 hours per week or 24 hours per week. Shifts available in Hampton, Newport News, and Williamsburg with the ability to float to different Riverside Physician Practices.

Hours: Monday-Friday

Location: Riverside Medical Group

Riverside Health System is seeking a full time Patient Accounting Representative!

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required.

Certification: CHAA or CPAT preferred.

Hours: Monday-Friday, 8:00am-4:30pm

Location: Riverside Hospital Services

Patient Accounts Receivable Rep (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Certification: CHAA or CPAT Preferred

Location: Riverside Hospital Services

Phone Operator/Office Assistant (Williamsburg, Va)

Job Summary: The office assistant/phone operator for the PCP Call Center is responsible for answering calls and scheduling appointments in Icare for 15 Primary Care sites. Sends thorough in-basket messages to the appropriate pool in Icare. Must be able to handle a fast paced environment.

Education: High school diploma with emphasis on clerical courses or equivalent preferred.

Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance, medical terminology and typing at least 55wpm helpful.

Hours: Flexible, Monday-Friday between 8:00am-5:00pm.

Location: Riverside Medical Group

Are you looking for a position that allows you to maintain a work life balance with a flexible work schedule? Riverside Medical Group has PRN positions for an Office Assistant in the Middle Peninsula Region.

Job Summary: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

Education: High school diploma preferred.

Experience: One year medical office experience strongly preferred.

Commitment: Team members will have a minimum scheduling commitment of 8 hours per week or 24 hours per week. Shifts available in the Middle Peninsula with the ability to float to different Riverside Physician Practices.

Hours: Monday-Friday

Location: Riverside Medical Group (Riverside Walter Reed Hospital)

Receptionist (Added 10 days ago) (Newport News, Va)

The Gardens at Warwick Forest located in Newport News, Virginia is seeking a part-time Receptionist to join their team.

JOB SUMMARY: Works under the supervision of the Office Manager. Provides a variety of general administration and reception duties, utilizes computer systems including Microsoft Word, Outlook, Ultracare, Excel and other systems as needed. Answers switchboard and directs calls to the appropriate staff. Greets and directs all visitors and guests to resident areas or other areas of the facility.

EDUCATION: High school diploma or equivalent required. Advanced administrational/secretarial skills.

EXPERIENCE: Minimum of one year secretarial/administrative experience required. Efficient in Microsoft office products required.

HOURS: Part-time, 8:30 AM-8:00 PM

Location: The Gardens At Warwick Forest

Registraion Representative (Williamsburg, Va)

Job Summary: Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for the RHS Charity program and self-pay processes, network/out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High School Diploma or GED required. Bachelor's/Master's degree preferred.

Certifications: CPR Certification is required for this position. CHAA preferred or obtained within 2 years of employment.

Experience: 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Hours: 3rd Shift

Location: DOCTORS' HOSPITAL WILLIAMSBURG

Registration Representative (Newport News, Va)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Available Positions: Labor Pool (as needed to work days, evenings, nights and weekends) - Fridays 11:00pm-7:00am

Location: Riverside Regional Medical Center

Registration Representative (Newport News, Va)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Must be available days, evenings, overnights, weekends, and holidays.

Available Positions: Labor Pool (Friday or Saturday 11:00pm-7:00am)

Location: Riverside Regional Medical Center

Job Summary: Works under the supervision of the Director and Department Managers. Effectively utilizes all billing software systems, computer systems and telephone system to provide accurate, responses to patient account inquiries and for the delivery of exemplarily customer service. Utilization includes Medipac, Invision, Athena, Clinicals, Imaging, Centricity, R-care and others as required. A strong understanding of revenue cycle operations in all departments. Responsible to identify issues and reporting trends. Acts as a liaison between the billing office and all front end locations.

Position will be cross functional to cover the three reporting departments:

Patient Accounting Call Center: Handling patient inquiries via the telephone, to include Riverside acute care facility billing inquiries and Riverside Medical Group physician billing inquiries.

Central Scheduling: Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities.

Insurance Verification: Completes pre-registrations to include insurance verification for patients using Riverside facilities. Preregistration and insurance verification ensures proper collection of payment for services rendered. The employee must have full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Performs duties associated with area of coverage such as full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments.

Education: High School Diploma or GED required.

Certification: Revenue Cycle Specific Certification (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) within 1 year required.

Experience: 2 years' experience in Revenue Cycle, business office setting /or BS Degree +1 year customer service experience. Master's Degree can count for 1 year of additional experience.

Hours: Monday-Friday, 8:00am-5:00pm.

Location: Riverside Hospital Services

Scheduling Coordinator I (Newport News, Va)

Riverside Health Systemis seeking a Scheduling Coordinator.

Job Summary: The Scheduling Coordinator works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities. Excellent communication and customer service skills are required. Must also be able to utilize multiple computer systems simultaneously and have good attention to detail. Participates in orientation of new employees and performance improvement processes as needed. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED and 3+ years' experience in Revenue Cycle, business office setting /or College Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

Certification: Revenue Cycle Specific Certification (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) preferred.

Hours: Monday-Friday; Days, Evenings & Weekends as needed

Available Positions: Part Time

Location: Riverside Hospital Services

Sr. Executive Secretary (Newport News, Va)

Riverside Regional Medical Center located in Newport News, Virginia is currently seeking a Full Time Sr. Executive Secretary to join their Nutrition Services team.

Job Summary: Performs general secretarial/clerical/receptionist and accounting duties for the department. The Senior Executive Secretary is responsible for: answering multiple phone lines, referring/screening calls, ordering of supplies, gathering data for weekly operating reports; provides clerical support for other team members within the department; maintains compliance of departmental personnel files and serves as a time keeper for department payroll. The Sr. Executive Secretary is responsible for maintaining vendor files, daily financial management reports by collecting statistical and financial data, and performs daily accounting audits as well as daily deposits.

Education: High School Diploma or GED highly desired.

Experience: Prefer candidate to have at least five years of progressive secretarial experience to include managing calendars for executive leaders, creating reports and presentations, gathering data for weekly and monthly operating reports. Highly desire candidate to be proficient in Microsoft Word, Power Point, Excel and other software necessary for this position.

Hours: 8:00 am-4:30 pm

Location: Riverside Regional Medical Center