NEWPORT NEWS, Va. – Five Riverside hospitals have been named a Top Performer on Key Quality Measures® by The Joint Commission, the leading accrediting body for health care organizations across America.

Riverside Regional Medical Center in Newport News has earned the designation for the fourth year in a row. The achievement was created in 2011 to recognize consistent use of evidence-based care processes. The Joint Commission evaluates performance on quality indicators for heart attack, heart failure, pneumonia, surgical care and more.

"We are honored to be one of only 147 hospitals to be awarded Top Performer status by the Joint Commission for the fourth year in a row," said Mike Doucette, Senior Vice President and Administrator at RRMC. "This honor represents the ongoing dedication of our providers and clinicians at Riverside Regional Medical Center toward delivering safe and effective evidence-based care to our patients."

Three Riverside hospitals have been named Top Performers for the second year in a row: Riverside Walter Reed Hospital in Gloucester, Riverside Behavioral Health Center in Hampton and Riverside Tappahannock Hospital. Riverside Shore Memorial Hospital in Nassawadox was recognized this year for the first time.

"Quality is an underpinning of the Riverside Care Difference, our commitment to provide safety, healing, kindness and respect," said Liz Martin, Vice President of Quality for Riverside. "We've cemented evidence-based care processes into our practice to make sure everyone gets what they need when they need it. Those processes are consistent at all our hospitals, which is what has enabled us to achieve the Top Performer status so broadly throughout the health system."

Teamwork is a key for Riverside, both within and across facilities. "We keep each and every patient at the center of all we do," said Barry Gross, MD, Riverside's Chief Medical Officer. "By working together at all levels as an integrated system we have created highly reliable processes that deliver safety and quality."

In all, 1,224 U.S. facilities have been recognized as Top Performers this year. To earn the award, hospitals must provide treatment that meets all the standards 95 percent of the time overall, as well as on each individual care measure. An example of a care measure would be giving patients aspirin on arrival, or providing antibiotics an hour before surgery. 

This year's Top Performer recognition –based on data from 2013 –highlights performance by Riverside facilities in the following measure categories:   

In addition to being included in The Joint Commission's "Improving America's Hospitals" annual report, RRMC, RWRH, RTH, RBHC and RSMH will be recognized on The Joint Commission's Quality Check website.

Published: November 12, 2014