Newport News, VA - Riverside Health System is offering free credit monitoring to over 2,000 patients that may have been affected by a team member accused of identity theft. Riverside is assisting the Chesapeake police department in the investigation.
The team member has been terminated.
Riverside does not believe the employee obtained credit card information from any of Riverside's electronic systems, however, as a precaution;Riverside is contacting patients of the practice whose records were accessed by the team member. All patients and staff of the practice will be offered complementary three-bureau credit monitoring. Riverside has sent notification letters to all patients and next of kin to those patients known to be deceased. If you believe that you may be a victim of this crime involving your credit and have not received a notification letter, you may call 1-877-753-6854 toll free and someone will be available to speak with you.
"Keeping patient information protected is paramount at Riverside. We have a robust compliance program and ongoing monitoring in place. We are looking at ways to improve our monitoring program with more automatic flags to protect our patients." Peter Glagola, Riverside spokesperson stated. "We apologize for any issues this incident may have caused." Glagola continued.
Riverside is partnering with FairWarning®, a company that offers a patient breach and monitoring software tool, to expand audit capabilities.
Published: July 30, 2014