Riverside Tappahannock Hospital (RTH) is among the best in the nation at providing safe, reliable and efficient care, according to Premier, America's largest healthcare performance improvement alliance.

Only 18 hospitals in the country received the award for achieving top performance in all six areas measured in Premier's QUEST collaborative:

  • Reliably delivering all evidence-based care measures to patients in the areas of heart attack, heart failure, pneumonia and surgical care at least 95 percent of the time
  • Improving the hospital experience so that patients favorably rate their stay and would recommend the facility to others at least 73 percent of the time.
  • Reducing preventable harm events
  • Obtaining a readmissions rate at least 11 percent less than expected
  • Obtaining a mortality rate at least 15 percent less than expected
  • Reducing the average cost of care to less than $5,690 per discharge

This is the fifth major quality award that RTH has received in the past twelve months.

"Quality and patient safety are always our number one priority. We continually evaluate our processes to make sure patient safety and quality are the best they can be. Receiving the QUEST Award is an acknowledgment that we are doing the right things as we continue our processes of improving patient outcomes," said Kate Lim, Director of Quality for RTH.

QUEST is a performance improvement collaborative of 350 hospitals working to make healthcare safer, more efficient and consistently effective. Approximately 330 QUEST members were eligible for the QUEST Award for High-Value Healthcare.

Susan DeVore, Premier president and CEO said, "QUEST hospitals have a really fresh perspective on the state of healthcare today, which they're using to rethink the way care is provided and design innovative changes that impact our future. It's no easy task for health systems to do this on their own, so they work together to capitalize on the power of information. Our vision is to outperform this industry together, on our own terms, which is exactly what Riverside Tappahannock Hospital is doing. Premier congratulates them for the fantastic achievements they've made."

The nation's leading hospitals created QUEST to set new standards in healthcare that ensure the delivery of high-quality, cost-effective care. In five and a half years, they have saved more than 136,000 lives and $11.6 billion.

Top performance thresholds were established at the top quartile of performance from a baseline period in all measures except cost of care, which was based on the median of the total inpatient cost per case mix adjusted discharge. Top performance methodology for each dimension varied depending on the unique measure calculation and methodology.


Published: June 11, 2014