Newport News, Va. - As part of its comprehensive suite of telemedicine services which enables safe and high quality care, Riverside Health System is now offering the latest advancement in health care access: virtual physician visits.
Riverside Virtual Visits provide access to board-certified physicians 24/7/365 using a computer or a mobile device. Through a partnership with American Well, consumers can visit and download the free Amwell app. This new service will allow you to create an account log in, review all the virtual doctors available, and instantly connect to a live physician via video for a non-emergency medical consultation.

“Riverside's telemedicine network brings a whole new meaning to "The doctor will see you now" said Dr. Barry Gross, Chief Medical Officer and Executive Vice President of Riverside Health System. Riverside chose to partner with Amwell because we share a common belief to put the patient at the center of all we do.“

On March 11, 2015, the American Telemedicine Association awarded its first Accreditation for Online Patient Consultations to Amwell. This accreditation program is based on meeting standard criteria regarding the security of patient information, transparency in pricing and operations, qualifications and licensing of providers and clinical practice and guidelines.

Impressed by Riverside’s commitment to improving access to care, Ido Schoenberg,MD, Chairman and CEO of American Well, said: “American Well enables Riverside to bring the doctor to the patient whenever care is needed, either at home, at work or even on vacation. It’s been a great pleasure partnering with Riverside to bring this new, more convenient care choice to patients.”

“Riverside is committed to being part of this future and equally committed to using innovative telemedicine technologies to provide the best possible health care and wellness resources to people in the communities we serve. Our introducing the virtual visit platform accelerates our vision to connected care for our communities” said Dr. Gross.

About American Well
American Well is a telehealth services company that brings healthcare into the homes and workplaces of patients. The Company's web and mobile telehealth platform connects patients and clinicians for live, clinically meaningful visits via video. American Well, Amwell, and Amwell Therapy Associates are trademarks of American Well Corporation in the United States and other countries. All other trademarks used are the property of their respective owners. For more information, visit

About Riverside Telemedicine
Riverside Health System significantly expanded its telemedicine services in 2011. Today, Riverside offers a dozen or more services to include: tele-stroke, tele-neurology, tele-pulmonology tele-psychiatry, pediatric emergency services, genetic counseling, nursing home re-certifications and face to face patient care handoffs between hospital and nursing home. In 2014, the system conducted 1,200 telemedicine visits. Telemedicine is a major growing application at Riverside focused on continually enhancing access to medical and wellness services both for provider to provider and provider to patient.

Published: March 23, 2015