Riverside Emergency and Trauma Services

Our Emergency Department delivers lifesaving care, 24/7 and 365 days a year, in three Emergency Rooms across southeastern Virginia. This includes the region’s only accredited Emergency and Trauma Center located at Riverside Regional Medical Center in Newport News. The Emergency Rooms at Riverside Doctors' Hospital (Williamsburg), Riverside Walter Reed Hospital (Gloucester), Riverside Tappahannock Hospital (Tappahannock) and Shore Memorial Hospital (Eastern Shore) are supported by the same team of over 350 medically distinguished physicians across nearly every specialty that support the flagship Riverside Emergency and Trauma Center. In the case of critically ill patients, all of our emergency rooms have on site helicopter pads and can receive and transport patients by Riverside’s Life Evac air ambulance to our Emergency and Trauma Center at Riverside Regional Medical Center.

The Riverside Difference

 

Why it Matters to You

Only accredited Emergency and Trauma Center serving the Virginia Peninsula and surrounding areas

Is staffed around the clock with Board Certified Emergency and Trauma Physicians trained in the most advanced lifesaving procedures, using some of the most advanced technology available in the country.

Only Emergency Services Provider backed by over 270 LOCAL on staff physicians across nearly every specialty

No treatment or referral delays. Local follow-up. Specialty doctors such as cardiologists, pulmonologists, orthopedists and neurosurgeons are on staff and available 24/7 to our Emergency Physicians. They provide highly specialized, near immediate patient care and consultation.

Patient medical and diagnostic records are maintained electronically.

Physicians have immediate, online access to patient medical records so emergency care can be expedited. Patients do not have to obtain and transfer medical records & diagnostic results to multiple physicians for follow-up.

Only facility on the Virginia Peninsula with a 128 slice CT scan located at Riverside Regional Medical Center.

A more accurate view of organs including the heart and brain allow doctors to quickly and accurately pinpoint and treat conditions, improving patient outcomes and saving lives.

Innovative emergency treatment for heart attacks and strokes

Our Emergency Physicians can use highly specialized, hypothermic treatment that cools your body to a lower temperature. The potential for brain damage from restricted blood flow is reduced.

Only open heart surgery center on the Peninsula (located at Riverside Regional Medical Center)

If emergency open heart surgery is required, it can be performed on site without transporting you to another hospital. Our LifeEvac helicopter can transport patients from outlying hospitals to the heart center.

Emergency Room 10-minute EKG guarantee

If you come to the emergency room with chest pain or critical heart disease symptoms, a physician-read EKG will be administered within 10 minutes of arrival. The faster an accurate diagnosis is made, the faster life-saving treatment can begin.

Only interventional catheterization lab on the Virginia Peninsula meeting American Heart Association guidelines for emergency heart attacks (located at Riverside Regional Medical Center)

The faster and more effectively advanced cardiac disease is diagnosed and treated, the less more invasive procedures are required and the more heart muscle (and lives) can be saved.

Consistently beats the national average for time between patient arrival and emergency cardiac catheterization

Time is muscle. The national guideline for "door to balloon" (catheterization) is 90 minutes and we meet or beat this 92% of the time. Our "door to balloon" record is 23 minutes.

Riverside provides remote EKG equipment to local emergency transport vehicles (ambulances)

Emergency medical responders transmit EKG (heart) data directly to the Riverside Emergency Room before patients ever arrive. As a result, doctors save valuable time in diagnosing and treating heart conditions.

Provide patients 24/7 access to their electronic medical records.

Patients can view medical records, obtain lab results, prescription refills, appointments, referrals, immunization records, or ask questions online, making it convenient and efficient to handle health care needs.


 

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