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Patient Satisfaction - Inpatient & Outpatient

First Quarter, 2008
 
 

 Inpatient

Outpatient 

Discharges: 

115

109

Surveys: 

106

55

Return Rate: 

92%

50%

Average Score: 

93

94

 

How likely are you to recommend RRI?

 

 Inpatient

Outpatient

Very Likely: 

77%

89%

Likely: 

20%

9%

Neutral: 

3%

2%

Unlikely: 

0%

0%

Very Unlikely: 

2%

0%

 

 

 

 Was your quality of life improved?
 

 Inpatient

Outpatient 

Yes, Definitely: 

67%

58%

Yes, Mostly: 

25%

27%

Not Sure: 

2%

5%

Somewhat: 

5%

9%

No, Not at All: 

1%

0%

 

 

 

Was adequate education provided?

 

 Inpatient

Outpatient

Yes, Definitely: 

81%

73%

Yes, Mostly: 

17%

25%

Not Sure: 

0%

0%

Somewhat: 

1%

0%

No, Not at All: 

1%

2%

 

 

 

 Did you feel safe and secure?    
 

 Inpatient

Outpatient 

Yes, Definitely: 

 76%

 98%

Yes, Mostly: 

19%

2%

Not Sure: 

3%

0%

Somewhat: 

0%

0%

No, Not at All: 

2%

0%

For more information, please see Patient Comments.

 

 


 

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