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Patient Information

We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information. 

Medical Information
For medical information about common conditions and diseases, please visit our MayoClinic.com health library.

Billing questions
For questions about billing, please call Riverside Physician Office Services at (757) 594-3407.

Pay your bill online
You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.

Insurance
We accept most major insurance including Aetna, Cigna, Healthkeepers, Healthkeepers Plus, MDIPA, Optima, United Health Care, Trigon, as well as Medicaid, Medicare, Tricare and Mailhandlers. If you change your insurance and need assistance, please call our office.

Medicare
Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site, www.medicare.gov. We are accepting new Medicare patients, so feel free to call our staff with any questions.

Check-up guidelines
One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.

Riverside Nurse telephone service
What can you do if you develop a cough at midnight? Riverside Nurse is a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call (800) 675-6368. Of course, if you have a life-threatening situation, call 911.



Original URL: http://www.riversideonline.com/rmg/pcp/williamsburg/patient-information.cfm