Riverside Medical Group Practices Earn National Recognition

Welcome to Riverside Hayes Medical Center. We provide comprehensive primary care services for adults, children and infants.

Appointments
To make an appointment, please call our office. Please note that we do not accept walk-in patients. If you need to change your appointment time, we appreciate notification at least 24 hours in advance of your scheduled visit.  

Please arrive 15 minutes early for your first appointment so that we may get to know you and obtain important health information.

• Insurance card
• Photo I.D.
• Co-payment, if needed
• List of medications and dosages or the original prescription bottles

If you have been or are currently being treated by a physician of Riverside Medical Group, we can access your medical records electronically. If not, and if at all possible, please bring copies of relevant medical records.

Insurance
We accept most major insurance and are accepting new Medicare patients. Please call our office at (804) 642-6171 to verify that we accept your carrier.   

Medical records
As a means of expediting care and increasing patient safety, we store medical records electronically. This secure system facilitates fast, clear communication among your physicians and specialists.  In the event of an emergency, our physicians have immediate access to your medical history, which can be critical and sometimes lifesaving in diagnosing and treating your condition. Please be assured that your personal medical records are confidential, and we will not release information without your permission. Review Riverside Health System's Privacy Statement for more information. 

• Access your electronic medical record summary
• Request appointments and prescription refills
• Review immunization records
• Receive test results from your doctor  

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