We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information. 

Medical information
For medical information about common conditions and diseases, please visit our MayoClinic.com health library.

Billing questions
For questions about billing, please call Riverside Medical Group Billing Office at (757) 874-1337.

Pay your bill online
You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.

Insurance
We accept most major insurance including Medicare. If you change your insurance and need assistance, please call our office.

Medicare
Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site, www.medicare.gov. We are accepting new Medicare patients, so feel free to call our staff with any questions.

Check-up guidelines
One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.

Riverside Nurse telephone service
What can you do if you develop a cough at midnight? Call the Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call  (757) 595-6363 or toll free (800) 675-6368. Of course, if you have a life-threatening situation, call 911.