Patient Information

We've provided this information in response to the most frequently asked questions from our patients. Please don't hesitate to contact us, if you need additional information. 

Appointments
Our standard practice is to schedule an emergency consultation within 24 hours and a routine consultation within one week. If your insurance requires a referral, we'll be happy to help you secure one from your current physician.
 
Medical Information
For medical information about common conditions and diseases, please visit our MayoClinic.com health library.
 
Riverside Nurse telephone service

What can you do if you develop a cough at midnight? Call the Riverside Nurse, a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call (800) 675-6368. Of course, if you have a life-threatening situation, call 911.

Billing questions
For questions about billing, please call the Riverside Medical Group Billing Office at (757) 534-6970.
 
Pay your bill online

You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online

Check-up guidelines

One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.

Insurance
We accept most major insurance. We are accepting new Medicare patients. If you change your insurance and need assistance, please call our office