Patient Information

We've provided the following information based on our most frequently asked questions.  Please don't hesitate to contact us if you need additional information.

Medical Information
For medical information about common conditions and diseases, please visit our MayoClinic.com health library.

Insurance
We accept most insurance including Medicare. Please call our office, if you change carriers and need assistance.

Billing questions
For questions about billing, please call Riverside Medical Group Billing Office at (757) 534-6970.

Pay your bill online
Riverside offers a secure network for paying your bill online.  Pay your bill online.

Medicare
Becoming insured through Medicare can be confusing. We recommend reading about the program at the government's official site, www.medicare.gov. Feel free to call our staff with any questions.

Check-up guidelines
One of the keys to lifelong good health is to have regular health screenings. The National Institutes of Health recommends these medical screenings based on your age and gender.

Riverside Nurse telephone service
What can you do if you develop a cough at midnight? Call Riverside Nurse a free service that's available 24 hours a day, 7 days a week. A registered nurse trained in telephone triage will answer your questions and, if needed, refer you to a physician for treatment. Call (800) 675-6368. Of course, if you have a life-threatening situation, call 911.