Why Riverside

Quality, safety and patient experience

Riverside Care Difference

The Riverside Care Difference is the way we deliver care and services, as a team, by putting patients and customers at the heart of all we do. It represents our ongoing commitment to provide the best care possible by keeping you safe, helping you heal, treating you with kindness, and respecting your wishes.


Home health star scores released

There is a new way to rank home health quality. The Centers for Medicare & Medicaid Services has published star ratings on Home Health Compare, CMS's public information site for home health agencies. Star ratings help consumers select providers, and they help agencies identify areas for improvement.

Riverside's home health services based in Newport News, Gloucester, Tappahannock and the Eastern Shore all received 4 or more stars for quality, compared to a Virginia average of 3.5, and a national average of 3.


Lisa Krasa

Lisa Krasa, a speech therapist at The Gardens, did some detective work to help a resident find an estranged daughter. With Lisa's help, they reconnected after many years, making this resident's wish come true.


An unwavering focus on quality care means you can count on us, no matter which Riverside facility you visit. See our results for commonly reported quality measures.


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