Frequently Asked Questions
Here you will find the answers to some of the questions we receive most frequently when candidates apply for employment at Riverside. If you don't see the answer to your question here, please feel free to call us at (757) 534-5627 or (866) 929-9905. You can also send your question by email to firstname.lastname@example.org.
Q: What happens if I forget my username or password?
A: You will select the Forgot User Name or Password link to request the information. You will receive an email with a link to reset your password or you can choose to display the information.
Q: What are Pre-Qualification questions?
A: These are a series of questions related to the position to determine if you meet the qualifications before completing an application.
Q: How do I check the status of my application?
A: In order to check the status of your application go to riversideonline.com and click on Careers and Employment. Next you will click on Search for Jobs. Scroll down to the bottom of the screen and click on Log In Now. A new window will open and you will enter the User Name and Password you created when you initially applied. You will then click on Application History which shows all the applications that Riverside has received from you over the last 6 months.
Q: How many applications can I submit at one time?
A: The maximum number of active/new applications you may have is three (3).
Q: How long does the application process usually take?
A: Your application is reviewed by the Talent Recruitment Center within 24-48 hours of being submitted online. If an interview is requested by a Hiring Manager, you will usually be contacted within 5-7 days.
Q: Can I update my application once it has been submitted?
A: Unfortunately, once you submit your application for a particular job, you are no longer able to access that application to make changes. If you apply for another position, you will be able to make changes to that application even if you use the Copy feature.
Q: What happens if I do not have enough time finish my online application?
A: You can save the information entered and return to the application by logging on with your User Name and Password. Remember to save the information before your exit the application.
Q: What if the application is not loading?
A: It is probably due to your Internet browser settings. The recommended settings to best access the application are Internet Explorer 8 or 9 and Adobe Reader X. It could also be because you need to disable Pop-Up Blockers to allow them for our site. Go to your toolbar at the top of the window and click on Tools. Then click on Internet Options. Once in this window, click the tab that says Privacy. You should see a section called Pop-Up Blocker. Make sure that the box next to the phrase “Turn on Pop-Up Blocker” does not have an “X” in it and click Apply. You should be able to access the application at this time.