Secretarial/Clerical Employment Opportunities

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Administrative Assistant - Marketing (Added 12 days ago)
Blue Ridge PACE (Program of All-Inclusive Care for the Elderly) is a community based program which provides patients with all necessary health services while they stay in their homes. PACE covers many different types of services including a day center, personal care in the home, Lifeline emergency response system, transportation to appointments, delivery of medical supplies, therapy, as well as inpatient services. We have an exciting opportunity for an Administrative Support person assisting in the marketing department. This position is a temporary position for up to 6 months, working under the supervision of the Outreach Manager. The assistant performs a wide range of general secretarial and administrative duties in support of the PACE marketing team. EDUCATION: Minimum of a high school diploma. EXPERIENCE: Two years previous secretarial/administrative or related experience required, three or more years preferred. One year working experience with the frail and/ or elderly population required. HOURS: Monday-Friday 8:00 am 5:00 pm A Program of the Commonwealth of VA EOE
Location: PACE CHARLOTTESVILLE (Charlottesville, Va)

Business Office Associate
Job Summary: Works under the supervision of the Lead Business Office Associate, Office Manager, and Director. Responsible for all charge entry, accounts receivable follow up, payment posting, insurance verification and authorization. Responsible for customer accounts in Medipak as well as centricity practice management. Responsible for keeping up to date with CPT, ICD-9, HCPCS coding. Performs a variety of clerical duties that support front desk operations and Rehab Dept access for customers. This position requires initiative, independent judgment and supervision of staff. Functioning as a team member, the staff is flexible in the work assignments, rotates to support all aligned rehab services facilities when needed and assists with training. Responsible for the preparation and maintenance of equipment and departmental supplies required to support quality patient care and operations. Requires utilization of simple to complex office equipment. Assures staff work within their defined skill sets and utilizes established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Responsible for necessary quality control performance and documentation that supports accreditation initiatives. Maintains medical imaging credentials as defined by the Qualification requirements policy of Imaging services. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices. Participates in quality and customer service programs and meets all CBL,CME requirements. Education: High School Diploma or equivalent Experience: Must have medical billing experience.
Location: Riverside Regional Medical Center (Newport News, Va)

Business Office Associate (Added Yesterday) New!
Job Summary: This position works under the supervision of the specialty management and/or the Imaging Services Administrative Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Imaging office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED or higher advanced collegiate preparation preferred. License: CHAA or CHAM certification preferred or obtained within 2 years of employment. Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Regional Medical Center (Newport News, Va)

Call Attendant (Added 6 days ago) New!
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities. Excellent communication and customer service skills are required. Must also be able to utilize multiple computer systems simultaneously and have good attention to detail. Participates in orientation of new employees and performance improvement processes as needed. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. Experience: Prefer at least 1 year of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

Cash Poster
Job Summary: Works under the supervision of and reports to the Revenue Cycle Manager. Performs cash payment/general data entry/secretarial/clerical duties for the department. Education: High school diploma or equivalent required. Some college preferred. Experience: Two years previous medical billing and accounts receivable experience preferred. Balancing and reconciliation experience strongly preferred.
Location: LHARS Management Contracts (Newport News, Va)

ED CSA
JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information. EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.
Location: Riverside Regional Medical Center (Newport News, Va)

Executive Assistant/Credentialing
As the Executive Assistant/Credentialing, this position reports directly to the Executive Administrative Assistant. This position is directly responsible to the Director of Nursing. This position assists other Clinical Directors/Managers at the facility when requested. Provides high-level executive assistant support by conducting research, preparing statistical reports, handling information requests, and manages multiple priorities and clerical functions such as preparing correspondence, visitor reception, arranging meetings and using all forms of meeting agendas and software programs to complete the job. Assists in organizing policies and procedure resources for the facility. This position works with Medical Staff Affairs to ensure support and communication are maintained for the credentialing of physicians.This position provides a large range of services to ensure clinical care is provided in accordance with standards of excellence established by Riverside Health System and facility goals and strategic plans. This position is responsible for integration with the system?s standards of performance. This position is responsible for demonstrating RHS Leadership values and the Riverside Care Difference competently. Educaton: College degree preferred. Experience: Minimum of five years related experience required. Medical terminology, computer experience, and typing 55-60 WPM required. Ability-use Word, , Excel and other software necessary for position.
Location: Shore Memorial Hospital (Eastern Shore, Va)

File Clerk
Job Summary: Works under the direct supervision of the Training/Systems Manager. Sort and prepare incoming/outgoing interoffice mail, separating and distributing as appropriate. Process incoming charges by batching (using current methodology); mark envelope with appropriate data necessary for charge coders and posters, place in file cabinets for charge coding/posting team as indicated. Maintain payment/charge/adjustment batch file system, rotating files as needed based on space. Maintain process for scan documents, scanning and indexing as appropriate. Assist in building and equipment maintenance by doing routine checks and service (i.e. reset printers, replace toner cartridges, etc. ) Call in service orders as necessary. Assist in supply orders and distribution. Assist with mail processing as needed. Performs other duties as assigned. Location: Hampton Roads Eye Associates Williamsburg VA Hours: Monday-Friday 8:00am-5:00pm
Location: Riverside Medical Group (Williamsburg, Va)

HIMS Coding Coordinator (Added 6 days ago) New!
Job Summary: Works under the direct supervision of the Coding Manager/HIMS Director. Responsible for following all policies and procedures associated with the coding classification schemes (SNOWMED, ICD 9, ICD 10, CPT) to assign diagnostic and procedural codes to a variety of patient type records. Contributes to the proper management of health information through consistent and accurate code assignment processes adhering to all regulatory coding principles, rules and regulations, compliance with CMS coding and documentation guidelines, and hospital policy. The Coding Coordinator provides on-going coder, physician and general training, support and auditing of medical records to ensure compliance with CMSs guidelines and coding standards; Participates in performance improvement especially related to the DNFB/C by working this report daily to reduce bill holds and uncoded charts. The Coding Coordinator assures that all medical records are retrieved and made available for coding and billing purposes. This position is responsible for monitoring any inpatient and outpatient medical records reports, DNFB, and revenue cycle. Collaboration with departments and personnel to obtain records, provide followup, statistical data/reporting, and quality data of all patients medical records. Works closely with Patient Financial Services, Patient Access, CDMP, and departments that create and document in the medical record for RHS facilities. Education: AA degree required in Health Information Technology or related field; or in lieu of degree, significant health information management experience will be considered. Prefers 4 years of college with a BS degree from an accredited HIT/HIM program and/or direct HIM experience in a Medical Record department with appropriate credentials. High performance coding, billing, and reimbursement knowledge and background in health information management department with DNFB/C knowledge and collaboration with PFS/Business Office. Preferred inpatient hospital setting or related healthcare services experience with strong coding concepts, rules and regulations, best practices and trends. Experience preferred with coding procedures in an electronic medical record and images of documents; Encoder/grouper, DRGs/APGs experience. Knowledge of medical record assembly, analysis and content of patient medical records. Strong working knowledge of Medical Terminology and ICD-9, CPT; ICD-10 nomenclatures for coding inpatient and outpatient medical records. Certification: CCS, CPC or Coding Certification from AHIMA orAAPC/AACCA preferred Experience: Current medical records or medical office experience preferred. One-year experience with computers environment required must be proficient at Excel Must demonstrate the ability to type 35 WPM. Demonstrated ability to the public, department staff, hospital staff, and medical staff required. Must possess a positive attitude to work effectively with department staff and to help in assisting customers.
Location: Riverside Hospital Services (Newport News, Va)

Jr. Executive Secretary (Added 12 days ago)
Job Summary: The Junior Executive Secretary works under the supervision of the Senior Executive Secretary to perform a wide variety of secretarial, receptionist, inventory control, problem resolution, and general administrative duties for the laboratory?s management team and pathologists. The Junior Executive Secretary assists management with the day-to-day operations within the department. Responsibilities include, but are not limited to, daily adherence to policies and procedures; timely and accurate clerical support for the pathologist and management; typing and/or transcription of office reports and correspondence; collection of required items for committee reporting (Tumor Boards); preparation of slides to be sent out for consultations or logged back in after consultations; sorting and distribution of incoming and outgoing mail; excellent customer service; a strong working relationship with the pathologists and management to assist with smooth office/department operations; resolution of routine office problems; training of new staff when necessary. Performs other duties as assigned. Education: High school graduate or equivalent. Secretarial/Office skill certification or training preferred Experience: Minimum of 1-2 years of medical office experience preferred. Computer experience (Microsoft office) required. Ability-operate technology/equipment consistent with current industry standards. Working knowledge of computers and software applications. Medical terminology and proficiency in excel preferred.
Location: Riverside Medical Group Consolidated Lab (Newport News, Va)

Medical Transcriptionist (Added 11 days ago)
Riverside Health System is seeking a Labor Pool Medical Transcriptionist. The qualified candidate will work under direct supervision of the Transcription Manager to perform a wide variety of medical editing/transcribing of dictated reports by medical staff. Performs other duties as assigned. Education: High School graduate, or GED preferred. Certified Medical Transcriptionist (CMT) preferred. Certification: Certified Medical Transcriptionist preferred Experience: Two years acute care medical transcription experience preferred. Must have six months medical transcription experience or be a graduate of a medical transcription program. Ability to operate computer terminal and principles. Medical terminology, computer experience (Microsoft Office), typing 65 wpm required with 3 or fewer errors required.
Location: Riverside Hospital Services (Newport News, Va)

OFFICE ASSISTANT
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. LICENSURE: NONE EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful HOURS: DAYS
Location: Riverside Medical Group - Riverside Tapphannock Hospital (Tappahannock, Va)

OFFICE ASSISTANT
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful HOURS: Mon-Fri 8am-5pm
Location: Riverside Medical Group (Newport News, Va)

Office Assistant (Added 6 days ago) New!
Are you looking for a rewarding opportunity that offers flexible scheduling and the ability to work in a variety of settings? Is work-life balance important to you? Riverside Health System offers these options by becoming part of the Staffing Resources Center. The Center was designed to create a system wide float pool to assist in staffing various positions throughout Riverside Health System. The ultimate objective of the Staffing Resources Center is to align and optimize labor resources across the health system. The Staffing Resources team is seeking experienced Office Assistants to work in physician practices. Responsibilities include but are not limited to greeting & checking in patients; answering incoming telephone calls and taking appropriate messages; scheduling appointments; providing information to and for the patients; assisting other team members as needed. When you become a part of Staffing Resources, you may be eligible for premium pay and flexible self-scheduling. In order to meet the staffing needs of the health system, team members have a mandatory commitment of 24 hours per 4 week schedule period. Current qualified Riverside team members are eligible to become part of the Staffing Resources float pool and pick up shifts in other Riverside locations. The mandatory commitment does not apply to current Riverside team members unless their position in Staffing Resources is their primary health system job. Education: High School diploma with emphasis on clerical courses or equivalent preferred. Experience: Must have at least 1 year experience in a physician practice. Knowledge of coding and insurance is preferred.
Location: Staffing Resources (Newport News, Va)

Office Assistant
Job Summary: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. Education: High school diploma with emphasis on clerical courses or equivalent preferred. Experience: Working in a doctor's office preferably, some knowledge of coding and insurance helpful.
Location: RIVERSIDE MEDICAL ED & CLINIC (Newport News, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Every other weekend
Location: Riverside Medical Group - Riverside Walter Reed Hospital (Gloucester, Va)

Office Assistant (Added 6 days ago) New!
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful HOURS: 8am-4:30pm
Location: Riverside Medical Group (Hampton, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Urology - Williamsburg
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful HOURS: 8:00am-4:30pm Monday-Friday
Location: Riverside Medical Group (Newport News, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. LICENSURE: NONE EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant Newport News Practice
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.
Location: Riverside Medical Group (Newport News, Va)

Part Time Office Assistant (Added 13 days ago)
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Bruton Family Practice HOURS: Wednesday, Thursday, Friday - 8:00am-5:30pm
Location: Riverside Medical Group (Newport News, Va)

Patient Account Representative
JOB SUMMARY: Works under the department Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for billing and follow up; identifying issues and reporting trends. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. EDUCATION: High school graduate, GED or higher advanced collegiate preparation required LICENSURE: CPAT or CPAM certification preferred or obtained within 2 years of employment EXPERIENCE: 1 to 2 years of related experience in the field of healthcare and customer service is preferred. LOCATION: RMG Patient Accounting
Location: Riverside Medical Group (Newport News, Va)

Payroll Tech
Job Summary: Works under the supervision of the Manager, Payroll Services & Systems. Facilitates the smooth flow of payroll in the hospital and keeps payroll records up to date. Handles payroll functions specifically for all organizations. Performs other duties as assigned. Education: AS preferred or related experience. Experience: Minimum 1-2 years progressively more responsible in accounting and/or related field areas required; a hospital setting preferred. Spreadsheet, time and attendance, and graphics applications experience preferred.
Location: Riverside Hospital Services (Newport News, Va)

Provider Based Billing Rep
Job Summary: Works under the department Managers and Director. This position works on the Provider Based Billing Team, in this position the Representative must have full knowledge and understanding of both the Acute Care and RMG billing systems, rules and regulations. Effectively utilizes all department specific computer and telephone systems. Responsible for billing and follow up; identifying issues and reporting trends. Acts as a liason between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. Licensure: CPAT or CPAM certification preferred or obtained within 2 years of employment Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

R Care Analyst
Job Summary: This role is part of the Patient Safety organization. Works under the supervision of the Patient Safety Manager leading the rCare implementation project. Performs general user support duties for the rCare safety event reporting system, including managing user scopes and roles for the health system. Meets with physician and staff to fully understand reporting needs. Develops and distributes standardized reports and assists file managers in developing custom reports, with the goal to assist health system leadership in making data actionable. Analyzes data for trends and patterns. Develops user-friendly formatting to facilitate projects. Works with vendor support staff as needed. Ability to provide training of end users on basic system functionality. Develops and maintains rCare and patient safety blog on intranet site. Monthly Winshare processing and quarterly auditing of Winshare scorecard. Maintain rCare user scopes and alerts. Performs other duties, as assigned. Education: Bachelor Degree in Business, Finance, or related field highly preferred. However, will consider candidates with 5 or more years of applicable experience in health care data analysis in lieu of a degree. Experience: 3 years of practical experience of data analysis required. Experience in healthcare also a plus.
Location: Riverside Hospital Services (Newport News, Va)

RHS Customer Service Rep
Job Summary: Works under the supervision of the Manager. Responsible for handling patient inquiries via the telephone, to include Riverside acute care facility billing inquiries and/or Riverside Medical Group physician billing inquiries. Effectively utilizes all billing software systems, computer systems and telephone system to provide accurate, thorough responses to patient account inquiries and for the delivery of exemplarily customer service. Responsible to follow established policies and procedures. Participates in orientation and performance improvement processes as needed. Implements patient safety by properly identifying patients. Knowledge of Insurance payer billing requirements for both facility and physician billing necessary. Follows and applies all Riverside Health System procedures and policies pertaining to self pay Financial Assistance and discounting programs, utilizing a variety of software applications. Deep and broad experience with Revenue Cycle software/systems necessary. A strong understanding of revenue cycle operations in the following functional areas: Registration, Charge Entry, Billing/Follow-up, including denial resolution, for both Riverside facility billings and/or Riverside Medical Group physician billings. Education: High school graduate, GED or higher advanced collegiate preparation required Certification: CHAA or CHAM certification preferred or obtained within 2 years of employment Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

RHS Customer Service Rep
Job Summary: Works under the supervision of the Manager. Responsible for handling patient inquiries via the telephone, to include Riverside acute care facility billing inquiries and/or Riverside Medical Group physician billing inquiries. Effectively utilizes all billing software systems, computer systems and telephone system to provide accurate, thorough responses to patient account inquiries and for the delivery of exemplarily customer service. Responsible to follow established policies and procedures. Participates in orientation and performance improvement processes as needed. Implements patient safety by properly identifying patients. Knowledge of Insurance payer billing requirements for both facility and physician billing necessary. Follows and applies all Riverside Health System procedures and policies pertaining to self pay Financial Assistance and discounting programs, utilizing a variety of software applications. Deep and broad experience with Revenue Cycle software/systems necessary. A strong understanding of revenue cycle operations in the following functional areas: Registration, Charge Entry, Billing/Follow-up, including denial resolution, for both Riverside facility billings and/or Riverside Medical Group physician billings. Education: High school graduate, GED or higher advanced collegiate preparation required Certification: CHAA or CHAM certification preferred or obtained within 2 years of employment Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

RHS Insurance Coordinator
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liason between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. Certification: CHAA or CHAM certification preferred or obtained within 2 years of employment. Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

Receptionist (Added 6 days ago) New!
Riverside Health System's The Gardens at Warwick Forest located in Newport News, Virginia is looking for a Labor Pool Receptionist to join their team. The Receptionist works under the supervision of the Office Manager. Provides a variety of general administration and reception duties, utilizes computer systems including Microsoft Word, Outlook, Ultracare, Excel and other systems as needed. Answers switchboard and directs calls to the appropriate staff. Greets and directs all visitors and guests to resident areas or other areas of the facility. Education: High School Diploma or GED required. Advanced administration/secretarial skills. Experience: Minimum of one year of experience in secretarial or administrative work required. Must be efficient in Microsoft Office products. Hours: Vary between 8a-8p Sunday - Saturday to include holidays.
Location: The Gardens At Warwick Forest (Newport News, Va)

Receptionist
PACE (Program for All-Inclusive Care of the Elderly) is a community-based program which provides participants with all necessary health services while they stay in their homes. It covers many different types of services including a day center, personal care in the home, Lifeline emergency response system, transportation to appointments, delivery of medical supplies, therapy, as well as inpatient services. DESCRIPTION: Works under the supervision of the PACE Site Director. Primary responsibilities are greeting and checking in PACE participants, guests, and vendors, answering the telephone and taking appropriate phone messages. Provides daily van schedules to Transportation team, relays information to and from the participants, family members and staff. Responsible for appearance and upkeep of the facility reception and waiting area to include replenishing materials and supplies as needed. Distributes incoming facility mail, deliveries and facility receivables. Assists PACE staff members as needed. If you would like to make a difference in the lives of seniors, apply today! EDUCATION: High School graduate or equivalent; additional training in clerical work preferred. Must be proficient in the use of Word, Excel, and database entry; other experience with MS Office applications also preferred. LICENSURE: none EXPERIENCE: One to two years previous receptionist, clerical or related experience required, three or more years preferred. One year working experience with the frail and/or elderly population required. HOURS: Monday through Friday varying between the hours of 8:30am to 5:00pm.
Location: Pace - MacTavish (Richmond, Va)

Recruitment Assisant (Added 2 days ago) New!
Riverside Health System has a full-time Recruitment Administrative Assistant position available in the Talent Recruitment Center. Responsibilities include answering incoming phone calls as well as providing primary support to internal and external customers. Provides support to the team by scheduling interviews, answering general questions, administering pre-employment testing. Must possess excellent organizational skills, interpersonal/human relations skills as well as verbal and written communication skills to positively interact with our customers. Provides administrative support to the System Director, Manager of the Talent Recruitment Center, Manager of Workforce Planning, and the Director of Talent Development. High School diploma required with Bachelors Degree in Business or related field preferred. Candidates with a minimum of one year experience working in a fast paced, high volume and demanding environment and/or Human Resources setting preferred. Ability to type 35 wpm with 5 or fewer errors preferred. Proficiency in Microsoft Office (Word, Excel, Outlook, and Power Point) is required. Hours include Monday through Friday from 8:00am to 4:30pm with additional hours as necessary.
Location: Riverside Hospital Services (Newport News, Va)

Registration Representative
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status, having full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liason between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Position to work in the Emergency Department. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. Certification: CHAA or CHAM certification preferred or obtained within 2 years of employment. Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred Hours: Sundays, 8a-430p and other hours as needed.
Location: Riverside Regional Medical Center (Newport News, Va)

Riverside Nurse Specialist
Job Summary: Works under the department Supervisor and Manager. Consistently executes standardized protocols and effectively utilizes multiple specific computer and telephone software. Encounter documentation is detailed and accurate for calls and scheduling processes for internal and external patient's transportation and outpatient services. Service referrals provided for Riverside and United Way service lines. Participates in orientation of new employees and performance improvement processes as needed. Demonstrates strong problem solving skills and an aptitude for learning. Ability to communicate in a positive, clear tone and develops trust with callers/vendors. Promotes teamwork and builds rapport for positive interpersonal relations. Provides excellent customer service focused on patient centered care with a solution oriented approach and engaged can-do attitude. Education: High School graduate or GED. Also Preferred: additional technical computer training, medical terminology class and/or higher advanced collegiate preparation. Experience: Minimum 1 year of experience in a call center environment with facilitating transportation needs and experience in customer service and healthcare.
Location: Riverside Community Services (Newport News, Va)

Scheduling Coordinator (Added 12 days ago)
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities. Excellent communication and customer service skills are required. Must also be able to utilize multiple computer systems simultaneously and have good attention to detail. Participates in orientation of new employees and performance improvement processes as needed. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. Experience: Prefer at least 1 year of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

Secretary Sr Radiation
Job Summary: Works under the supervision of the Director of Radiation Oncology Services performing duties including greeting patients, scheduling appointments, registering patients, maintaining records in EMR and filing. Verifies and documents insurance information and obtains authorization for treatment as appropriate. Performs other duties as assigned. Education: High School graduate preferred. Knowledge of medical terminology and insurance verification procedures preferred. Experience: Prior experience in a medical office preferred.
Location: RVS RADIATION ONCOLOGY-NN (Newport News, Va)

Senior Executive Secretary
Riverside Medicial Ed and Clinic in Newport News, Virginia is currently seeking a Full Time Senior Executive Secretary to join their practice. Works under direct supervision of the Director to perform a wide variety of secretarial and general administrative duties for the facility?s management team. Assists the management with the day-to-day operations of the department. Responsibilities include daily monitoring of supplies, petty cash, meeting schedules. Inputs changes to policies and procedures, reports and compiles statistical data to assist with presentation of reports at monthly meetings. Demonstrates excellent customer service, the development of a supportive team environment and ongoing establishment of a strong working relationship with management to assist with the smooth operations and the improvement of processes. Performs other duties as assigned Education: Associates Degree of Higher in Business is preferred. Experience: Minimum of two years related experience required. Must have the ability to type 50-60 WPM. Formal education in a business setting with a focus of managing a large productive office. Ability to operate computer terminal and principles. Other technology utilized - manage the services overseen. Ability-respond quickly emergency situations required.(Microsoft Office). Proficiency in excel required. Knowledge of personnel administration, economics, and legislation. Knowledge of regulations, policies, procedures, accreditation standards. Hours: 8:00am - 5:00pm
Location: RIVERSIDE MEDICAL ED & CLINIC (Newport News, Va)

Staffing Assistant
Riverside Staffing Resources has an exciting opportunity for a Labor Pool Staffing Assistant. Works under the direct supervision of the Nurse Manager. Coordinates and assists the nurse managers, directors, supervisors, and charge nurses with staffing for the nursing units using critical thinking skills and effective communication that maintains an environment of excellence that is patient focused. Works closely with all departments to maintain various staffing reports. Supports the educational needs of new staff members in the department. Education: High School graduate or equivalent preferred. Previous experience with patients in acute care or nursing home preferred. EXPERIENCE: Ideal candidate will have experience with data entry and customer service in a business office setting. Ideal candidate will possess good communication, critical thinking skills, and great attention to detail. Ability to multitask and working in a fast paced environment is a plus. Experience in a healthcare setting is a plus. The Staffing Resources Center helps Riverside align and optimize labor resources across the health system by creating a pool of qualified and experienced staff. The valuable team members who are part of our system-wide labor pool help us supplement current staffing during times of recruitment, leave or other temporary staffing needs.
Location: Riverside Hospital Services (Newport News, Va)

Support Assistant (Added Yesterday) New!
Riverside Walter Reed Hospital located in Gloucester, Virginia is currently seeking a part time Support Assistant to join their team in the Med/Surg Department. The Support Assistant works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. This position is responsible for customer service, chart management, retrieval of reports, and patient care duties to include rounding, answering call bells, performing EKGs as directed . The Support Assistant is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. EDUCATION: High School diploma or GED preferred. LICENSURE/CERTIFICATION: CPR is required within one year of employment and maintained thereafter. EXPERIENCE: One year of secretarial experience in a healthcare setting is required. Must have a knowledge of medical terminology and be proficient in healthcare computer based systems.
Location: Riverside Walter Reed Hospital (Hampton, Va)

Surgical Coordinator
JOB SUMMARY: Schedule surgery with patients. Post surgery at designated hospitals. Schedule preoperative and post-operative office appointments for surgical patients as indicated. Compile patients surgery charts and appropriate paperwork. Complete preliminary paperwork needed for each surgical patient and places in chart for physician to review. Obtain pre-certification/insurance checks when necessary. After pre-operative examination, copy each patients surgical paperwork to include labs, H&P forms, etc., and send same to the appropriate hospital. Schedule and coordinate with appropriate facility any needed pre-operative surgical tests or clearances for patients. Coordinate with the appropriate instrumentation companies for any special equipment needed. Prepare and distribute the weekly surgical posting sheet to the appropriate persons for billing. Perform other duties as assigned from time to time by the Office Manager. EDUCATION: High school diploma or equivalent required. EXPERIENCE: A minimum of one year experience preferred with surgical scheduling. Must be familiar with CPT, ICD. Understanding of medical terminology required. LOCATION: Surgical Specialists Newport News/Hampton
Location: Riverside Medical Group (Newport News, Va)

Transportation Coordinator
Job Summary: Functions as a resource person to all transportation staff. Facilitates activities and communications between transportation and all other departments to maintain a level of excellence that is patient-focused to provide timely, compassionate and quality patient care. Works in conjunction with patients nurse and ancillary departments to address the needs of each patient requiring transport. Coordinates the scheduling, verifies payroll/timekeeping, and facilitates care of all transportation staff. Serves as a resource for teletracking. Facilitates all training and education of transportation department. This position reports directly to the Director of Volunteer Services. Education: College degree in Health care, or related field or active pursuit of degree, preferred. Certification: CPR certification required Experience: Minimum of 5 years experience in healthcare setting working with a variety of staff roles in a diverse health system required. Knowledge of automated staffing, time and attendance, etc. systems helpful. Experience and comfort working with all levels of healthcare organization. Ability-prioritize based on urgency of projects.
Location: Riverside Regional Medical Center (Newport News, Va)

Unit Secretary
Job Summary: This position works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. Experience/Education: High School diploma preferred. One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred.
Location: Riverside Regional Medical Center (Newport News, Va)

office assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Neurology Specialists - Newport News/Hampton
Location: Riverside Medical Group (Newport News, Va)

unit secretary
Job Summary: This position works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. Education: High School diploma preferred. Experience: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred.
Location: Riverside Regional Medical Center (Newport News, Va)



 

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