Hampton Roads Jobs - Employment - Secretarial/Clerical Jobs

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Title	Location


Accts Rec'v Clerk	Riverside Medical Group

Drs. Lockhart & Yeatts has a full-time position available immediately for an experienced Accounts Receivable Clerk to work in this fast paced office. Responsible for successfully handling a wide variety of clerical, receptionist and insurance duties. Knowledge of ICD9 and CPT coding required. Includes scheduling patient appointments, preparing ultrasound charts and other usual chart filing, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. CPC preferred. Hours are Monday - Thursday 8am - 5:15pm and Fridays 8:15am - 12:15 am.


Administrative Assistant	Riverside Medical Group - Williamsburg

Hampton Roads Eye Associates in Williamsburg has a full time position available immediately for an experienced highly effective Administrative Assistant. Responsible for a variety of clerical duties. Must demonstrate excellent communication, clerical, and customer services skills. Previous high-level clerical experience required, with experience in a medical practice setting preferred. Requires HS diploma and highly developed computer skills. Must be able to respond well to a fast paced office with strong standards of customer service and professionalism. Hours are Monday - Friday.


Administrative Assistant - Insurance	Riverside Medical Group - Williamsburg

Administrative Assistant needed for busy Ophthalmology practice in Williamsburg. Seeking a professional candidate to post charges, payments, and process insurance claims. Prior insurance experience and knowledge of vision insurance plans a must. Join this progressive, fast growing practice with many perks including Lasik and bonus system. Great opportunity for growth and career development. Full time position that requires one evening to 6:00 pm and Saturday morning once a month. Fax resume to 757 345-0168 or 345-3102.


Admissions Specialist	Riverside Behavioral Health Center

Riverside Behavioral Health Center is seeking a Full Time Admissions Specialist to work Monday through Friday from 8:00am until 5:00pm. This position works under the direction of the Director of Residential and the Community Relations Manager. Responsibilities include working closely with referral sources, purchasing marketing supplies, maintaining inventory, scheduling Family Assessment and Planning Team (FAPT)meetings, assisting with planning community relations events, maintain referral log, providing clerical support, and accepting admission calls. High School diploma or equivalent required. Associates degree in community relations or related field preferred. Proficiency in Microsoft office applications required. Previous admissions experience in a residential setting preferred.


Call Attendant	Riverside Health System

The Riverside Call Service Center has a labor pool call attendant position available. The call attendants will primarily schedule outpatient diagnostic appointments for Riverside facilities. In addition to scheduling appointments successful candidates selected will also be cross trained to assist with other departments in the call center such as insurance verification and patient accounting customer service. Candidates must display a positive, solution-oriented approach to the work in the department and provide excellent customer service to promote ease of access to Riverside services. Must have strong attention to detail, the ability to speak clearly in order to communicate in a positive manner with patients, families, hospital personnel, and office staff regarding a variety of issues. Requires HS diploma. Technical computer training or higher advanced collegiate preparation preferred.


Call Attendant	Riverside Health System

The Riverside Call Service Center has a full time call attendant position available. The call attendants will primarily schedule outpatient diagnostic appointments for Riverside facilities. In addition to scheduling appointments successful candidates selected will also be cross trained to assist with other departments in the call center such as insurance verification and patient accounting customer service. Candidates must display a positive, solution-oriented approach to the work in the department and provide excellent customer service to promote ease of access to Riverside services. Must have strong attention to detail, the ability to speak clearly in order to communicate in a positive manner with patients, families, hospital personnel, and office staff regarding a variety of issues. Requires HS diploma. Technical computer training or higher advanced collegiate preparation preferred.


Charge Coder	Riverside Medical Group - Newport News

Riverside Inpatient Internal Medicine has a full-time position available for a Charge Coding/Posting Clerk. Responsible for coding, charge entry and general clerical functions. Good communication skills, third party payer knowledge and strong problem solving skills required. CPC required. Hours of operation are 8:30-5:00 M-F.


Charge Coder	Riverside Medical Group - Newport News

Riverside Hampton Roads Neurology - Newport News has a labor pool position available for a Charge Coding/Posting Clerk. Responsible for coding, charge entry and general clerical functions. Good communication skills, third party payer knowledge and strong problem solving skills required. CPC required. Hours of operation are flexible 8:30-5:00 M-F.


Chart Auditor	Riverside Medical Group - Newport News

Riverside Physician Office Services in Oyster Point has a full time Chart Auditor position available immediately. Position responsible for external auditing of physician's medical record documentation. Requires HS diploma and must be CPC certified. Requires extensive knowledge in Evaluation and Management Coding, insurance processing and both CPT/ICD-9 coding. Excellent customer service skills and two years of prior experience in physician coding required. Flexible hours, Hours of Operation are 7:30 am - 5:30 pm, Monday - Friday.


Clerical - Support Assistant	Riverside Walter Reed Hospital (RWRH)

Come be a part of an organization committed to becoming the best shall community hospital in America. This position at Riverside Walter Reed Hospital, Gloucester, Virginia offers a fast paced high-energy opportunity to support the care that is delivered to the impatients at RWRH. The hours of this position are 3:00 - 11:30 p.m. with an every other weekend obligation. Duties include order transcription, medical record maintenance, and there are some direct patient care components to this position. (80 hours per payperiod)


Communications Attendant	Riverside Behavioral Health Center

Riverside Behavioral Health Center is seeking a labor pool communications attendant to work every other weekend and as needed during the week in the communications department. Responsibilities include working on a multi-line switchboard, processing paging requests, transferring calls, distributing mail, and maintain departmental logs. High School diploma or GED equivalent required. At least one year experience as a systems operator required.


Communications Specialist	Riverside Health System

Riverside's Ask-A-Nurse Department has an immediate opening for a Communication Specialist. Position will serve as the communication link, facilitating patient transfer, physician consultation and coordination of patient ground/air transport. Will accept inbound and perform outbound calls for intended purpose of providing referrals/coordinating patient transfers. Responds to incoming requests and telephone calls in the prescribed manner. Is able to document, summarize inbound call data and perform outbound calls in the prescribed manner at the prescribed times. Performs data entry for various programs. Provides support as needed for reporting and distribution of materials to support various call center functions.


Compensation and Benefits Analyst	Riverside Health System

Works under the supervision of the Manager, Compensation Services. Studies, analyzes, and administers various employee benefit and/or compensation programs including but not limited to life, health, and disability insurance, pension, profit-sharing, and related retirement programs, salary administration, job evaluation, performance appraisal, merit and other salary increases, incentive plans, to ensure that the system remains competitive in the marketplace. Serves as a liaison among benefit plan carriers, RHS Human Resources Departments, and employees in order to provide customer service according to the terms of coverage. Stays abreast of competition and legislative changes to ensure Riverside provides the most competitive, up-to-date products and services. Analyzes Riverside needs and recommends the best solutions to include in the annual benefits renewal. Ensures that Benefits materials, such as CBLs and other educational supplements are updated. Provides customer service and benefit plan problem solving for all centralized benefits plans. Processes other paperwork/payments on a daily, weekly, monthly, or quarterly basis as needed. Also provides assistance to VP-Human Resources and Benefits Management on special projects. Associates or Bachelor's degree in Business preferred; may be substituted by 3 to 5 years Benefits or Human Resources experience with specialized training. 1 to 3 years employee benefits experience, or combination of education and related experience with emphasis on computer skills, payroll processing and meeting deadlines. Knowledge of the Human Resource and Payroll functions. Working knowledge of ERISA laws. Experience with Payroll/Personnel Systems (to include accurate data entry). Intermediate level or above in Microsoft Office software. Ability to handle multiple tasks in a fast paced environment. Ability to reconcile manual records and system generate reports. Knowledge of DRS or other Data Base Software. Ability to handle multiple tasks in a fast-paced environment.


Enrollment Coordinator	PACE

New full-time opportunity to support PACE in Richmond. PACE is our newest senior care program that provides all-inclusive care for the elderly. This position works under the Marketing Manager and is responsible for coordinating enrollment into the PACE program. Responsibilities include, but are not limited to, educating inquirers regarding PACE to include enrollment, eligibility and general information, evaluating eligibility of potential enrollees, educating families and caregivers about PACE benefits and participating in and coordinating the participant intake process. Prefer candidates to have an Associate's Degree in Business or Marketing and have customer service experience in healthcare. Must have strong oral and written communication skills, proficient in MS Office and be able to communicate effectively to participants, participant family members and referral sources. Must have all immunizations up to date. Some travel required.


File Clerk	Riverside Medical Group - Newport News

Riverside Physician Office Services has a labor pool position available immediately for an experienced File Clerk. Duties include production of secondary claims, attaching EOB's from primary insurance carrier to forward to secondary insurance carrier, attaching medical notes to worker's comp claims and forwarding to appropriate insurance carrier or employer. Additional duties include answering multi-line phone system, and appropriately transferring and handling callers. Flexible hours. Hours of operation are 7:30 am to 5:30 pm.


HIMS Assistant 1	Riverside Regional Medical Center (RRMC)

Responsible for all functions of Health Information Management Services to include public relations, physician contact, other facilities and hospital staff. Main functions include prepping, scanning, quality review and analysis of patient records. Releases information on patient records according to hospital policies and procedures and HIPPA guidelines. Typing test required with demonstrated ability to type 35 wpm with 5 or less errors. Position to work 1st shift from 8am - 430pm.


HIMS Assistant 1	Riverside Regional Medical Center (RRMC)

Responsible for all functions of Health Information Management Services to include public relations, physician contact, other facilities and hospital staff. Main functions include prepping, scanning, quality review and analysis of patient records. Releases information on patient records according to hospital policies and procedures and HIPPA guidelines. Typing test required with demonstrated ability to type 35 wpm with 5 or less errors. Position to work 2nd shift from 4pm - 1230am.


Insurance Claims Coordinator	Riverside Health System

The Riverside Call Service Center has a labor pool position available immediately in the area Insurance Verification. The Insurance Claims Coordinator will primarily be responsible to pre-register patients and verify insurance benefits for patients scheduled for services at Riverside facilities. In addition successful candidates selected will also be cross trained to assist with other departments in the call center such as central scheduling and patient accounting customer service. Candidates must display a positive, solution-oriented approach to the work in the department and provide excellent customer service to promote ease of access to Riverside services. Must have strong attention to detail, the ability to speak clearly in order to communicate in a positive manner with patients, families, hospital personnel, and office staff regarding a variety of issues. Requires HS diploma. Technical computer training or higher advanced collegiate preparation preferred.


Medical Supply Coordinator	Riverside Convalescent Center - West Point

Riverside Convalescent Center in West Point has an immediate opening for a Full Time Medical Supply Coordinator. This position will work Monday through Friday from 8am - 4:30pm. Responsibilities include: ordering medical supplies for nursing, setting up MD appointments and transportation for residents, maintaining patient medical files, maintaining employee health files, assisting in answering phones, assisting the nursing department as needed and other duties as required. We offer a competitive salary and benefits package. Please submit application with resume and salary history.


Office Assistant	Riverside Medical Group - Williamsburg

Riverside Medical Group Neurosciences has a Labor Pool position available immediately for an Office Assistant. Successful candidate will work Labor Pool between multiple Neuroscience offices located in Williamsburg, Hampton, and Newport News. Responsible for successfully handling a wide variety of clerical, secretarial, receptionist and insurance duties. Includes scheduling patient appointments, filing, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. Excellent communication skills required. Ability to handle multiple tasks simultaneously required. Computer skills preferred. Previous experience in a physician practice helpful. Hours are Monday through Friday.


Office Assistant	Riverside Medical Group - Newport News

Hampton Roads Eye Associates-Nochimson, Newport News, has a full-time position available immediately for an experienced Office Assistant to work in this fast paced office. Responsible for successfully handling a wide variety of clerical, and insurance duties. Includes scheduling patient appointments, filing, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. Hours are 8:30a-5:30p, M-F and every other Saturday from 9a - 12p..


Office Assistant	Riverside Medical Group

Commonwealth Family Practice has a full-time position available immediately for an experienced Office Assistant. Includes scheduling patient appointments, filing, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. Excellent communication skills required. Ability to handle multiple tasks simultaneously required. Must have advanced knowledge of computers and software programs. Previous Medic/Misys and Centricity experience preferred. Previous experience in a physician practice helpful. Hours are 5 p.m. M/T/TH/F and 9-5:30 p.m on Wed.


Office Assistant	Riverside Medical Group

Hampton Roads Neurosurgical & Spine Specialists in Newport News has a full time position available immediately for an experienced Office Assistant to work in this fast paced office. Responsible for successfully handling a wide variety of clerical, receptionist and insurance duties. Includes scheduling patient appointments, filing, checking patients in and out, and collecting payments. Maintenance of office files, sorting and preparing outgoing mail, distributing incoming mail. Requires flexibility, ability to move large volume of paperwork quickly, and good attention to detail. Knowledge of standard office equipment and health insurance plans needed. Hours are 8:00a-5:00p, M-F.


Office Assistant	Riverside Medical Group - Williamsburg

Riverside Williamsburg Neurology has a full-time position available immediately for an experienced Office Assistant. Duties entail handling a wide variety of clerical, secretarial, receptionist and insurance duties to include scheduling patient appointments, filing, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. Excellent communication skills required. Ability to handle multiple tasks simultaneously required. Fully live EMR practice requires personnel with excellent keyboarding and computer skills as well as oral and written communication skills. Hours are Monday-Friday 8a-430p.


Office Assistant	Riverside Medical Group

Hampton Roads Neurosurgical & Spine Specialists in Newport News has a full time position available immediately for an experienced Office Assistant to work in this fast paced office. Responsible for successfully handling a wide variety of clerical, receptionist and insurance duties. Includes scheduling patient appointments, filing, checking patients in and out, and collecting payments. Maintenance of office files, sorting and preparing outgoing mail, distributing incoming mail. Requires flexibility, ability to move large volume of paperwork quickly, and good attention to detail. Knowledge of standard office equipment and health insurance plans needed. Hours are 8:00a-5:00p, M-F.


Ophthalmology Front Desk	Riverside Medical Group - Williamsburg

Front desk representative needed for busy Ophthalmology practice in Williamsburg. Seeking a professional candidate for this busy specialty practice. Duties include check in/ out patients; collect payments, schedule appointments, as well as other front desk responsibilities. Prior optical experience is a plus! Join this progressive, fast growing practice with many perks including Lasik and bonus system. Great opportunity for growth and career development. Full time position that requires one evening to 6:00 pm and Saturday morning once a month. Fax resume to 757 345-0168 or 345-3102.


Patient Account Representative	Riverside Behavioral Health Center

Riverside Behavioral Health Center is seeking a Full Time Patient Accounting Representative to work Monday through Friday from 8:00am - 4:30pm. Responsibilities include preparing and submitting insurance claims, investing and correcting claims, refiling claims, collecting patient balances, preparing account adjustments, and filing EOB claims. High School Diploma or equivalent required. Previous billing experience preferred.


Patient Accounts Representative	Riverside Health System

Works under the supervision of the Billing Supervisor and Manager. Responsible for accurate and timely follow up of all insurance claims and credits. Effectively utilizes computer system and telephone system to carry out daily work activities. Ensures adherence to established policies and procedures. Must have high school diploma. Medical terminology and business office experience preferred. Must have 1 to 2 years related experience. Ability to speak clearly and to type a net of 35wpm or type 5000 keystrokes on an alphanumeric typing test. Good communication skills necessary to positively interact with patients, family member, visitors, physicians, and other staff. Ability to sit for long periods of time. Ability to adapt to a varied routine of office work of office work. Ability to visually review typed work for errors. Ability to communicate via telephone to a variety of groups including patients, family members, physicians, and other staff.


Patient Accounts Representative	Riverside Health System

Works under the supervision of the Billing Supervisor and Manager. Responsible for accurate and timely follow up of all insurance claims and credits. Effectively utilizes computer system and telephone system to carry out daily work activities. Ensures adherence to established policies and procedures. Must have high school diploma. Medical terminology and business office experience preferred. Must have 1 to 2 years related experience. Ability to speak clearly and to type a net of 35wpm or type 5000 keystrokes on an alphanumeric typing test. Good communication skills necessary to positively interact with patients, family member, visitors, physicians, and other staff. Ability to sit for long periods of time. Ability to adapt to a varied routine of office work of office work. Ability to visually review typed work for errors. Ability to communicate via telephone to a variety of groups including patients, family members, physicians, and other staff.


Patient Billing Representative	Riverside Medical Group - Newport News

Riverside Physician Office Services (Oyster Point) has a full time position available for an experienced Patient Billing Representative. Responsible for follow-up on all unpaid health insurance claims. Good communication skills, third party payer knowledge, good EOB understanding, and strong problem solving skills required. Previous billing experience preferred. Flexible hours (8 hour days). Hours of operation are 7:30 am - 5:30 pm, Monday - Friday.


Phlebotomist	Riverside Regional Medical Center (RRMC)

Riverside Regional Medical Center is currently seeking a phlebotomist in our laboratory department. Works under the supervision of Support Services Supervisor. Explains and performs routine blood collection and special collection procedures. Receives, labels and processes specimens for lab analysis. Distributes specimens to proper location. Registers patients information and test orders in the computer. Prints, monitors, and distributes reports to proper location, to include specimen tracking reports. Ensures that all visitors, orders and inquiries to the lab are handled in a helpful professional manner so that information is processed accurately. Repsonsible for maintaining a positive image of the Laboratory by display of appropriate appearance and excellent interpersonal skills. High school equivalence required. ASCP Phlebotomy Certification preferred. One year phlebotomy/clerical/computer experience preferred. Previous experience in a hospital laboratory setting preferred. Knowledge of laboratory medical terminology preferred. This position is labor pool, 2nd shift, every other weekend and couple of days per week. 1:30p-10:00p


Registration Representative	Riverside Regional Medical Center (RRMC)

Performs all types of patient registrations accurately and in a timely manner. Provides patient education regarding insurance benefits, payment obligation, advance directives, hospital policies, etc. Demonstrates creative problem solving for prompt resolution of issues and follows up with long-term resolution ideas. Collects and accounts for patient payments. Previous experience dealing with the public required. Prefer previous experience as a registration clerk with background in medical terminology and computer. Previous experience with medical insurance billing helpful. Ability to speak clearly, type 30 wpm and creativity test or 4000 keystrokes on Alpha-Numeric Test with a minimum of 5 errors. Ability to assist in transfers to a wheelchair and escort patient to room by wheelchair. Must be able to move throughout facility. Must be able to stand and walk for long periods of time. Work hours every Saturday and Sunday from 6:30am to 3:00pm


Support Assistant - Physial Therapy	Riverside Walter Reed Hospital (RWRH)

Riverside Walter Reed Hospital, Gloucester, Virginia has a full-time position for a Support Assistant in our Physical Therapy Department. Will be responsible for registration of patient, collection of co-payments, and various clerical duties. Candidate must possess computer and telephone skills, ability to type 45 wpm. Previous clerical and medical terminology experience required. Hours of work Monday - Friday 8:00 a.m. - 4:30 p.m.


Surgery Scheduler/Patient Counselor	Riverside Medical Group - Williamsburg

Professional, experienced surgery scheduler /patient counselor needed 4 to 5 days week with exceptional customer service skills. Coordinate surgical choices, financing options and surgery scheduling for Cataract and Lasik patients. Knowledge of cataract or Lasik procedures, healthcare financing a plus. Position opening this fall. Join Cullom Eye and Laser Center and work for a progressive company offering many perks including discounted eyewear, Lasik and employee bonus plans. Fax resume to 757 345-0168 or 757 345-3102.


Team Leader Patient Accounting	Riverside Health System

Works under the supervision of the Patient Accounting Managers. Assists the manager with the day to day operations of the department. Responsible for working with staff to ensure productivity and all training needs are met. Additionally, team leaders are expected to display a higher level of productivity, professionalism and willingness to assist all. Effectively utilizes computer system and telephone system to carry out daily work activities. Ensures adherence to established policies and procedures. In order to be a Team Leader the CPAT (Certified Patient Accounting Technician) exam must have been taken and passed.