Secretarial/Clerical Employment Opportunities

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Accounts Payable Specialist (Added 6 days ago) New!

Riverside Health System is seeking a full time Accounts Payable Specialist to work in the Supply Chain Management department.

Job Summary: Works under the supervision of the Sr. Manager of Procurement & Sourcing. The AP Specialist is responsible for providing financial, administrative, and clerical services to Riverside Health System (RHS) employees and vendors. These responsibilities include daily operations pertaining to payment and reconciliation of invoices in the Enterprise Resource Planning (ERP) system while sustaining Procure to Pay processes. Strong communication skills and organizational management is essential. Candidate should be proficient with Imaging Solutions and Microsoft Products. Experience with electronic data integration (EDI) 810, Purchasing Cards, and Lawson preferred.

Education: High School Diploma required. Associates Degree and or Accredited Payables Specialist (APS) certification preferred.

Experience: 3 years Accounts Payable experience required. A minimum of 40 WPM is required.


Location: Riverside Hospital Services (Newport News, Va)

Accounts Receivable Rep - Self Pay Team

Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred.

Certification: CHAA or CPAT Preferred

Experience: High School Diploma or GED Required and 3+ years experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience.


Location: Riverside Hospital Services (Newport News, Va)

Administrative Assistant (Added 5 days ago) New!

Riverside Medical Group has an exciting opportunity for a full time Administrative Assistant.

Job Summary: Works under the direct supervision of the office manager or director. Performs a wide variety of secretarial, accounting and general administrative duties. Responsibilities include general correspondence, management of the office training and speaking calendar, ordering supplies, and printing for department. Accounting functions include management of accounts payable, check requests, travel requests, and daily deposits. Greets and checking in guests/patients while answering the phone lines and assisting guests/patients. Also responsible for taking appropriate phone messages, scheduling meetings, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. Performs light charge entry duies as assigned. Performs other duties as assigned.

Education: High School Diploma or equivalent preferred.

Experience: Experience in an office setting with knowledge of charge capture, coding and insurance preferred.

Hours: 8:00am-4:30pm


Location: Riverside Medical Group (Newport News, Va)

Administrative Assistant-Labor Pool (Added 10 days ago)

Warwick Forest located in Newport News, VA is currently seeking a Labor Pool Administrative Assistant. The Admin Assistant must be fully responsible for the reception area with very little supervision and provides wide range of general receptionist, clerical and administrative responsibilities for Administration. Responsibilities include, but are not limited to, receiving and greeting visitors, arranging conference calls, scheduling meetings, mail distribution, correspondence and personnel file administration.Completes assigned work correctly and in a timely manner. Will work under the supervision of the Office Manager, who will assign work for other departments when necessary.

EDUCATION: High School graduate or equivalent preferred.

EXPERIENCE: Two-five years related experience preferred. Computer experience, and typing 55-60 wpm. Ability-use Word, PowerPoint, Excel and other software necessary for position.

HOURS: The canidate must be flexible between the hours of 8am-8pm Sunday-Saturday and holidays.


Location: Warwick Forest (Newport News, Va)

Business Office Associate

Job Summary: Works under the supervision of the Business Office/Accounts Receivable Manager and Director. Responsible for all charge entry, accounts receivable follow up, payment posting, insurance verification and authorization. Responsible for customer accounts in Medipac as well as Centricity Practice Management system. Responsible for keeping up to date with CPT, ICD-9, HCPCS coding. This position requires initiative, independent judgment and multi-tasking skills. Functioning as a team member, the staff is flexible in their work assignments, rotates to support needs of the business office. Must utilize and adhere to established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices. Participates in quality and customer service programs and meets all CBL,CME requirements.

Education: High school graduate, GED or higher advanced collegiate preparation preferred.

Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred. Previous oncology experience preferred.


Location: Cancer Infusion Center Newport News (Newport News, Va)

Business Office Associate (Added 4 days ago) New!

Riverside Health System is seeking a part time Business Office Associate.

Job Summary: Works under the supervision of the Business Manager and/or Nurse Manager/ Director of the facility. Performs a variety of clerical duties that support front desk operations. Functioning as a team member, the staff is flexible in the work assignments, rotates to support all aligned processes when needed and assists with training. Requires utilization of simple to complex equipment. Utilizes established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Responsible for necessary quality control performance and documentation that supports accreditation initiatives. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices. Participates in quality and customer service programs and meets all CBL,CME requirements. Staff is competent in surgery scheduling, patient registration, TOS collections, medical records management, insurance verification and enters charges.

Education: Some College or Business courses preferred.

Experience: Previous registration and medical office experience preferred. Computer skills, basic data entry, customer interaction.


Location: RIVERSIDE PENINSULA SURGERY CR (Newport News, Va)

Communications Assistant

Riverside Neurosurgical Specialists - Newport News/Williamsburg is currently seeking a full time Communications Assistant to field phone calls for this busy practice. This position works under the supervision of the office manager. Responsible for answering all incoming telephone calls and assisting caller or directing calls to the appropriate person/voicemail. Responsible for performing all clerical duties needed to support scheduling and messages. Verifying insurance, scheduling appointments, and during slow periods moving patients appointments as required or doing clerical duties to assist front staff. Complete other duties as assigned.

Education: High school diploma with emphasis courses or equivalent preferred.

Experience: Doctor's office experience preferably, some knowledge of coding and insurance helpful.


Location: Riverside Medical Group (Newport News, Va)

Communications Liasion

Riverside Health System is seeking a part time Communications Liasion.

Job Summary: Works under the direction of department Supervisor and Director. Consistently executes standardized protocols and effectively utilizes multiple specific computer and telephone software. Provides RHS Paging and Telephonic Process for Spok Smart Console Inbound Calls to include: Documentation and Coordination of CODE CALLS for Life Threatening and Acute Scenarios facilitated in an Urgent Timely Manner. Completes a Warm Transfer for RHS Directory Assistance, Patient Information, Care, and Connection. Up fronts Inbound Calls in Assigned Service Queue for RHS Health Communications Department. Encounter documentation for patient concerns and compliments. Warm Handoff to include Clarifying Callers Name, DOB, Reason for Call, Call Back Number for provider receiving hand off call. Acts as a resource to staff in decision-making process. Assists with quality assurance, process improvement and other department projects necessary to departments function. Escalates issues and communicates appropriately with management, hospital administrator on-call, as outlined in department policies/ procedures Monitors operational functions and activities of the Communications team by guiding, educating and supporting staff. Performs case audits to identify opportunities for improvement. Participates in orientation of new employees and performance improvement processes as needed. Demonstrates strong problem solving skills and an aptitude for learning. Ability to communicate in a positive, clear tone and develops trust with physicians, co-workers and callers. Promotes teamwork and builds rapport for positive interpersonal relations. Provides excellent customer service focused on patient centered care with a solution oriented approach and engaged can-do attitude. Perform accurate data entry to allow aggregation to construct, format and generate detailed statistical reports and scorecard. Ensures compliance with department policy and procedures with RHS guidelines Other duties as assigned to meet/exceed RHS commitments and directives for the 24/7 Communications Departments.

Education: High School graduate or GED required. Prefer additional technical computer training, medical terminology class and/or higher advanced collegiate preparation.

Experience: Data entry and typing skills required. Minimum 1 year of experience in a call center environment and multiple call lines strogly preferred.


Location: Riverside Community Services (Newport News, Va)

Data Entry Representative

Riverside Medical Group Hampton Roads Eye Associates located in Newport News, Virginia is seeking a full time Data Entry Representative.

Job Summary: This position works under the supervision of the office manager and/or Data Entry supervisor. Responsible for updating patient demographics, insurances, registration, and referral/authorization information into the patients registration system. Additionally, responsible for preparing daily deposits, posting patient visits, researching denied claims and managing patient biological injections. Also responsible for researching and resolving patient billing issues, answering phone calls, assisting in other areas and all other duties/tasks as assigned.

Education: High School Graduate or GED Equivalent required.

Experience: 3 years billing experience in a medical office preferred.


Location: Riverside Medical Group (Newport News, Va)

ER Patient Service Rep

Riverside Tappahannock Hospital is seeking a labor pool Patient Service Representative to work in the Emergency Department.

Job Summary: Works under the direct supervision of the Leader Patient Service Rep as well as oversight by ER Nurse Manager and Revenue Cycle Leadership. Responsible for following all policies and procedures associated with the registration of all patient types and the clerical support functions of Patient Service Rep. Responsible for providing excellent customer service, participating in a team environment and working closely with management to improve processes.

Education: High School Diploma or equivalent required.

Experience: Prefer at least 1-2 years recent patient registration, insurance verification or unit secretary experience.

Hours: Seeking individual that is flexible to work all shifts and rotate weekends. Mininum of 8-12hrs per week.


Location: Riverside Tappahannock Hospital (Tappahannock, Va)

FMLA Assistant

Riverside Health System is seeking a labor pool FMLA Assistant.

Job Summary: The FMLA Assistant works under the supervision of the Director of Occupational Health and the FMLA Coordinator, providing Administrative Support to each. Performs a broad spectrum of clerical and administrative tasks and duties to assist the Department in meeting deadlines and goals. Performs other duties as assigned.

Education: High School Diploma or equivalent required.

Experience: 3-5 years administrative professional experience required.


Location: Riverside Hospital Services (Newport News, Va)

Front Office Receptionist (Added 6 days ago) New!

The Gardens at Warwick Forest located in Newport News, Virginia is seeking a Full Time Receptionist to join their team.

JOB SUMMARY: Works under the supervision of the Office Manager. Provides a variety of general administration and reception duties, utilizes computer systems including Microsoft Word, Outlook, Ultracare, Excel and other systems as needed. Answers switchboard and directs calls to the appropriate staff. Greets and directs all visitors and guests to resident areas or other areas of the facility.

EDUCATION: High school diploma or equivalent required. Advanced administrational/secretarial skills.

EXPERIENCE: Minimum of one year secretarial/administrative experience required. Efficient in Microsoft office products required.

HOURS: 8:00 AM-4:30 PM


Location: The Gardens At Warwick Forest (Newport News, Va)

HIMS I Analyst (Added 5 days ago) New!

Riverside Rehabilitation Institute is seeking a full time HIMS Analyst.

Job Summary: The person in this position is responsible for all aspects of HIMS including interaction with patients, the general public, communication with the physicians in the Riverside network, and contact with the general hospital staff. Reviews and analyzes the electronic medical records for completeness and accuracy following departmental and regulatory guidelines. Assists physicians in completing medical records and trains and assists physicians in use of electronic clinical applications for chart completion. Supports patient care and other hospital functions ensuring dictated reports are transcribed, edited and routed correctly within the time frames defined in the Rules and Regulations of the Medical Staff. Participates in the development and delivery of staff education, training and orientation. Sets the example for the department as the expert in accurate, thorough and effective work processes. Acts as a liaison between the department and outside departments providing consistent, detailed and relevant detail on issues and trends. This position requires strong attention to detail, problem solving skills, aptitude for learning, critical thinking, independent working and ability to make sound business judgments.

Education: Associates degree required. Program related to health information or equivalent business degree preferred.

Certification: RHIT/RHIA preferred.

Experience: Two years experience in medical records or RHIT/RHIA certification. Knowledge of medical terminology and two years of experience with computers operating in a windows environment required. Must demonstrate the ability to type 35 WPM. Demonstrated ability to work efficiently and accurately with varying workloads required. Excellent communication skills to deal effectively with the public, department staff, hospital staff, and medical staff required. Must possess a positive attitude to work effectively with department staff and to help in assisting customers.


Location: Riverside Rehabilitation Institute (Newport News, Va)

Home Health AR Analyst

Job Summary: Works under the supervision of and reports to the Revenue Cycle Manager. Performs a wide variety of accounting and billing functions. Is responsible for Accounts Recieveble and processing of Private, Medicare, Medicaid, Intercompany and third party for Lifelong Health & Aging Related Services to include claims submission, processing and timely follow-up for private and all third party payers. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts for assigned agencies. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities.

Education: High school graduate required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred.


Location: LHARS Management Contracts (Newport News, Va)

Human Resources Assistant (Added 6 days ago) New!

Riverside Health System has an exciting opportunity in the field of Human Resources. Part-time opportunity for a Human Resources Assistant to support the Lifelong Health Division Human Resources Department of Riverside Health System. The Human Resources Assistant will perform a broad-spectrum of administrative duties to include reception work.

Education: High School Diploma or equivalent required. College degree preferred.

Experience: 1 year of administrative experience required. Human Resource experience preferred.

Hours: Monday, Wednesday and Friday from 8:00am - 4:30pm.


Location: Riverside Hospital Services (Newport News, Va)

Imaging Registration Representative

Works under the department Supervisor / Managers and System Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA, Cerner, AGFA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between Imaging Services and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED preferred, and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Varies, anywhere from 6:30am - 6:00pm

Locations: Must be able to travel between multiple Imaging facilities; RRMC, RDC-Oyster Point, RDC-Hampton, RDC-Williamsburg.


Location: RVS DIAGNOSTIC CTR-HAMPTON (Newport News, Va)

Jr. Secretary, Hospice
Description: Riverside Hospice in Newport News, VA has an opening for a Junior Secretary. This position works under the supervision of the Nurse Manager perform a wide variety of secretarial and administrative duties for the Hospice department. Assists in the coordination of the day-to-day operations within the Hospice department. Provides excellent customer service. Supports the team in maintaining required documentation for chart preparation. Responsible for staying current on organizational work flow, builds strong relationship with physicians and physician offices. Serves as a resource for Hospice department processes and an expert resources for unit functions. Supports the Hospice Philosophy.

Education: High School diploma preferred. One year of secretarial school preferred.

Licensure: Current, valid drivers license and acceptable driving record required upon hire and to be maintained during employment. Must also have reliable transportation to travel to other locations.

Experience: Knowledge of medical terminology preferred. Experience working in a medical office or hospital unit preferred.


Location: RIVERSIDE REGIONAL HOSPICE (Newport News, Va)

Junior Secretary - Hospice

Riverside Shore Hospice located on Virginia's Eastern Shore is currently seeking a full time Junior Secretary to join their team.

The Junior Secretary works under the supervision of the Nurse Manager perform a wide variety of secretarial and administrative duties for the Hospice department. Assists in the coordination of the day-to-day operations within the Hospice department. Provides excellent customer service. Supports the team in maintaining required documentation for chart preparation. Responsible for staying current on organizational work flow, builds strong relationship with physicians and physician offices. Serves as a resource for Hospice department processes and an expert resources for unit functions. Supports the Hospice Philosophy.

EDUCATION: High School Diploma or GED preferred.

LICENSURE/CERTIFICATION: Current, valid drivers license and acceptable driving record requires upon hire and maintained during employment.

EXPERIENCE: Knowledge of medical terminology preferred. Experience working in a medical office or hospital unit preferred.


Location: RIVERSIDE SHORE HOSPICE (Eastern Shore, Va)

Medical Staff Assistant

Works under the supervision of the Office Manager and Director of the facility. Performs a variety of clerical duties that support front desk operations. Functioning as a team member, the staff is flexible in the work assignments, rotates to support all aligned processes when needed and assists with training. Requires utilization of simple to complex equipment. Utilizes established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Responsible for necessary quality control performance and documentation that supports accreditation initiatives. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices.

Education: High school graduate; additional business courses preferred.

Experience: Computer software skills-include word processing and spreadsheet expertise.


Location: Riverside Community Ventures (Newport News, Va)

Medical Staff Assistant (Added 4 days ago) New!

Riverside Radiation Oncology in Newport News, VA is currently seeking a part time Medical Staff Assistant.

Job Summary: The Medical Staff Assistant works under the supervision of the Business Manager and/or Nurse Manager/ Director of the facility. Performs a variety of clerical duties that support front desk operations. Functioning as a team member, the staff is flexible in the work assignments, rotates to support all aligned processes when needed and assists with training. Requires utilization of simple to complex equipment. Utilizes established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Responsible for necessary quality control performance and documentation that supports accreditation initiatives. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices. Participates in quality and customer service programs and meets all CBL,CME requirements. Staff is competent in surgery scheduling, patient registration, TOS collections, medical records management, insurance verification and enters charges.

Education: Some College or Business courses preferred.

Experience: Previous registration and medical office experience preferred. Computer skills, basic data entry, customer interaction.


Location: RVS RADIATION ONCOLOGY-NN (Newport News, Va)

Office Assistant

JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

LOCATION: Hampton Optical Shop

HOURS: 8:30am-5:30pm, Monday-Friday


Location: Riverside Medical Group (Hampton, Va)

Office Assistant (Added 3 days ago) New!

Are you looking for a rewarding opportunity that offers flexible scheduling and the ability to work in a variety of settings?Is work-life balance important to you?Riverside Health System offers these options by becoming part of the Staffing Resources Center.The Center was designed to create a system wide float pool to assist in staffing various positions throughout Riverside Health System.The ultimate objective of the Staffing Resources Center is to align and optimize labor resources across the health system.

The Staffing Resources team is seeking experienced Office Assistants to work in physician practices.

Responsibilities include but are not limited to greeting & checking in patients; answering incoming telephone calls and taking appropriate messages; scheduling appointments; providing information to and for the patients; assisting other team members as needed.

When you become a part of Staffing Resources, you may be eligible for premium pay and flexible self-scheduling. In order to meet the staffing needs of the health system, team members have a mandatory commitment of 24 hours per 4 week schedule period.Current qualified Riverside team members are eligible to become part of the Staffing Resources float pool and pick up shifts in other Riverside locations. The mandatory commitment does not apply to current Riverside team members unless their position in Staffing Resources is their primary health system job.

Education:High School diploma with emphasis on clerical courses or equivalent preferred.

Experience: Must have at least 1 year experience in a physician practice. Knowledge of coding and insurance is preferred.


Location: Staffing Resources (Newport News, Va)

Office Assistant

JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.


Location: RIVERSIDE MEDICAL ED & CLINIC (Newport News, Va)

Office Assistant

JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

LOCATION: Bruton Family Practice

HOURS: Monday-Friday, 8:00am-5:00pm


Location: Riverside Medical Group (Newport News, Va)

Office Assistant

JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: Varies Monday-Friday, 8:00am-6:00pm


Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant (Added 13 days ago)

JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.


Location: Riverside Medical Group (Newport News, Va)

Office Assistant

Job Summary: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

Education: High school diploma with emphasis on clerical courses or equivalent preferred.

Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Hours: 8:00am-5:00pm

Location: Urology - Newport News, VA


Location: Riverside Medical Group (Newport News, Va)

Office Assistant

Job Summary: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

Education: High school diploma with emphasis on clerical courses or equivalent preferred.

Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Hours: Days


Location: Riverside Medical Group (Newport News, Va)

Office Assistant (Added 11 days ago)

JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: 8:00am-5:00pm. Position requires some travel to the Newport News, VA office.


Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant (Added 11 days ago)

JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: 8:00am-4:30pm.


Location: Riverside Medical Group (Newport News, Va)

Office Assistant (Added 3 days ago) New!

Riverside Medical Group - Callao Medical Arts located in Tappahannock, VA is seeking a full time Office Assistant.

Job Summary: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

Education: High school diploma with emphasis on clerical courses or equivalent preferred.

Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.


Location: Riverside Medical Group - Riverside Tapphannock Hospital (Tappahannock, Va)

Office Assistant - Williamsburg

Job Summary: The office assistant works under the direct supervision of the office manager in a large busy neurosurgery practice. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized. Position will primarily be located in Williamsburg office but will require occassional travel to the Newport News office to meet staff coverage needs.

Education: High school diploma with emphasis on clerical courses or equivalent preferred.

Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Skills: Ideal candidate is highly professional individual who exudes a positive attitude on a daily basis. He/she is a strong team player who proactively works to ensure the both he/she and our team are consistently delivering on the Riverside Care Difference of Kindness, Healing, Safety & Respect. This person is highly organized, pays attention to details and strives to follow Riverside policies and proceedures to ensure optimal patient outcomes in all interactions.

Location: Williamsburg, VA


Location: Riverside Medical Group (Williamsburg, Va)

Office Coordinator Home Health (Added 2 days ago) New!

Job Summary: The Office Coordinator works under the supervision of the Agency/Branch Manager. Performs the general secretarial/clerical/receptionist duties for the Home Health Agency. Under the direction of the Agency Nurse Manager, completes data entry, filing, manages physician orders, maintains medical and office supplies, and assists with the payroll process and electronic scheduling as needed.

Education: High school graduate or equivalent required, secretarial courses with emphasis on medical terminology and computer operation preferred.

Experience: Prefer 1-2 years of previous experience as a secretary or a related clerical role.


Location: Riverside Regional HHA (Gloucester, Va)

Payroll Tech (Added 12 days ago)

Job Summary: Works under the supervision of the Manager, Payroll Services & Systems. Facilitates the smooth flow of payroll in the hospital and keeps payroll records up to date. Handles payroll functions specifically for all organizations. Performs other duties as assigned.

Education: AS preferred or related experience.

Experience: Minimum 1-2 years progressively more responsible in accounting and/or related field areas required; a hospital setting preferred. Spreadsheet, time and attendance, and graphics applications experience preferred.


Location: Riverside Hospital Services (Newport News, Va)

Receptionist (Added 6 days ago) New!

The Gardens at Warwick Forest located in Newport News, Virginia is seeking a Labor Pool Receptionist to join their team.

JOB SUMMARY: Works under the supervision of the Office Manager. Provides a variety of general administration and reception duties, utilizes computer systems including Microsoft Word, Outlook, Ultracare, Excel and other systems as needed. Answers switchboard and directs calls to the appropriate staff. Greets and directs all visitors and guests to resident areas or other areas of the facility.

EDUCATION: High school diploma or equivalent required. Advanced administrational/secretarial skills.

EXPERIENCE: Minimum of one year secretarial/administrative experience required. Efficient in Microsoft office products required.

HOURS: Varies Monday-Friday 8:00 AM-8:00 PM


Location: The Gardens At Warwick Forest (Newport News, Va)

Receptionist (Added 6 days ago) New!

Riverside PACE-Manchester located in Richmond, Virginia is seeking a Part Time Receptionist to join their team.

JOB SUMMARY: Works under the supervision of the Center Manager and Site Director. Primary responsibilities are greeting and checking in participants, guests, and vendors, answering the telephone and taking appropriate phone messages. Provides daily van schedules to Transportation team, relays information to and from the participants, family members and staff. Responsible for appearance and upkeep of the facility reception and waiting area to include replenishing materials and supplies as needed. Distributes incoming facility mail, deliveries and facility receivables. Assists PACE staff members as needed.

EDUCATION: High school graduate or equivalent required; additional training in clerical work preferred. Must be proficient in the use of Word, Excel, and database entry; other experience with MS Office applications also preferred.

EXPERIENCE: One to two years previous receptionist, clerical or related experience required, three or more years preferred. One year working experience with the frail and/or elderly population required.

HOURS: This is a part-time position to work 2 days per week. To work a varying schedule between Monday through Friday 8:30am to 5:00pm with an every other weekend rotation required.


Location: Pace - Manchester (Richmond, Va)

Registration Rep

Riverside Shore Memorial Hospital located on the Eastern Shore of Virginia is seeking a labor pool Registration Representative.

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Flexible - Days, Evenings, Nights, Weekends, and Holidays


Location: Shore Memorial Hospital (Eastern Shore, Va)

Registration Representative

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Rotating - Days, Evenings, Nights, Weekends, and Holidays


Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative

Riverside Doctor's Hospital Williamsburg, VA is seeking a labor pool Registration Representative.

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for the RHS Charity program and self-pay processes, network/out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education High school graduate, GED or higher advanced collegiate preparation required.

Certifications: CPR Certification is required for this position. CHAA or CHAM certification preferred or obtained within 2 years of employment.

Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.

Hours: Third Shift


Location: DOCTORS' HOSPITAL WILLIAMSBURG (Williamsburg, Va)

Registration Representative

Riverside Doctor's Hospital Williamsburg, VA is seeking a part time Registration Representative.

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for the RHS Charity program and self-pay processes, network/out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High school graduate, GED or higher advanced collegiate preparation required.

Certifications: CPR Certification is required for this position. CHAA or CHAM certification preferred or obtained within 2 years of employment.

Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.

Hours: 2nd shift - Weekends


Location: DOCTORS' HOSPITAL WILLIAMSBURG (Williamsburg, Va)

Registration Representative

Riverside Doctor's Hospital Williamsburg, VA is seeking a part time Registration Representative.

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for the RHS Charity program and self-pay processes, network/out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High school graduate, GED or higher advanced collegiate preparation required.

Certifications: CPR Certification is required for this position. CHAA or CHAM certification preferred or obtained within 2 years of employment.

Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.

Hours: 1st shift - Weekends


Location: DOCTORS' HOSPITAL WILLIAMSBURG (Williamsburg, Va)

Registration Representative

Riverside Doctor's Hospital Williamsburg, VA is seeking a full time Registration Representative.

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for the RHS Charity program and self-pay processes, network/out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High school graduate, GED or higher advanced collegiate preparation required.

Certifications: CPR Certification is required for this position. CHAA or CHAM certification preferred or obtained within 2 years of employment.

Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.

Hours: 2nd shift - includes weekends and holidays.


Location: DOCTORS' HOSPITAL WILLIAMSBURG (Williamsburg, Va)

Registration Representative

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Friday, 11:00pm-7:00am


Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Saturday and Sunday, 7:00am-3:30pm


Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative (Added 10 days ago)

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Saturday and Sunday, 3:00pm-11:00pm


Location: Riverside Regional Medical Center (Newport News, Va)

Revenue Cycle Customer Service Associate

Job Summary: Works under the supervision of the Director and Department Managers. Effectively utilizes all billing software systems, computer systems and telephone system to provide accurate, responses to patient account inquiries and for the delivery of exemplarily customer service. Utilization includes Medipac, Invision, Athena, Clinicals, Imaging, Centricity, R-care and others as required. A strong understanding of revenue cycle operations in all departments. Responsible to identify issues and reporting trends. Acts as a liaison between the billing office and all front end locations.

Position will be cross functional to cover the three reporting departments:

Patient Accounting Call Center: Handling patient inquiries via the telephone, to include Riverside acute care facility billing inquiries and Riverside Medical Group physician billing inquiries.

Central Scheduling: Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities.

Insurance Verification: Completes pre-registrations to include insurance verification for patients using Riverside facilities. Preregistration and insurance verification ensures proper collection of payment for services rendered. The employee must have full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Performs duties associated with area of coverage such as full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments.

Education: High School Diploma or GED required.

Certification: Revenue Cycle Specific Certification required (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) within 1 year required.

Experience: 2 years experience in Revenue Cycle, business office setting /or BS Degree +1 year customer service experience. Master's Degree can count for 1 year of additional experience.


Location: Riverside Hospital Services (Newport News, Va)

Revenue Cycle Team Lead I

Riverside Hospital Services is seeking a Revenue Cycle Team Lead I for a position located in Newport News, VA.

Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for leading day-to-day operations of assigned team; participates in the development and delivery of staff education, training and orientation. Sets the example for the department as the expert in accurate, thorough and effective work processes. Manages team workload, special projects; identifies issues and develops action plans to correct; reports trends. Monitors staff productivity that indicates timeliness and accuracy of tasks. Acts as a liaison between the department and outside departments providing consistent, detailed and relevant detail on issues and trends. Provides day to day coaching and development of their team members. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. This person will serve as a leader and role model for the department by displaying a positive, patient centered, and solution oriented approach and attitude.

Educational Requirements:

Team Leader I: High School Diploma or GED required and 2+ years experience in Revenue Cycle or College Degree accepted in lieu of experience. Master's Degree can count for 1 year of additional experience

Team Leader II: High school Diploma or GED required and 3+ years experience in Revenue Cycle or College Degree with 2+ years experience. Master's Degree can count for 1 year of additional experience. Revenue Cycle Specific Certification (i.e.: CHAA Certified, Healthcare Access Associate, CPAT Certified Patient Accounting Technician or CHAM - Certified Healthcare Access Manager).

Senior Team Leader: High school Diploma or GED required and 5+ years experience in Revenue Cycle or College Degree with 4+ years experience. Master's Degree can count for 1 year of additional experience. Revenue Cycle Specific Certification (i.e.: CHAA Certified Healthcare Access Associate, CPAT Certified Patient Accounting Technician or CHAM - Certified Healthcare Access Manager).

Experience Requirements: Strong understanding of department policies and procedures, ability to identify issues / trends and input corrective action, display strong team building ability required. Detailed analytical ability, strong problem solving skills, positive and clear communication skills, leadership ability are all required.


Location: Riverside Hospital Services (Newport News, Va)

Scheduler (Added 10 days ago)

PACE (Program for All-Inclusive Care of the Elderly) is a community-based program which provides patients with all necessary health services while they stay in their homes. It covers many different types of services including a day center, personal care in the home, Lifeline emergency response system, transportation to appointments, delivery of medical supplies, therapy, as well as inpatient services. Works under the general supervision of the Home Care Manager. Responsible for scheduling of aide services to PACE participants in their place of residence and at the PACE center. Maintains schedule and log to include number of aide hours and days of provided services, also assists with timekeeping for Aide staff. Completes monthly reports on service utilization/number of hours provided. Collects and verifies contract aide notes and maintains documentation. Responsible for payment authorization of agency provided care, faxes referral and plan of care to contract agencies and coordinates aide services, assists with orienting PACE aides to new participants and reviewing plan of care; responsible for assisting in follow up regarding concerns and issues relating to aides and keeping home care manager informed of same, communicates requests for changes in the plan of care from participants to home care manager; participates in case conferences as required. If you would like to make a difference in the lives of seniors, apply today!

LICENSURE: Certified Nursing Aide highly preferred. Current, valid driver's license with satisfactory driving record required. Must maintain satisfactory driving record throughout employment. Must have reliable transportation to travel to patient homes.

EDUCATION: Minimum of High School Diploma or GED required. Additional education or certification in an administrative or medical field preferred.

EXPERIENCE: Minimum of 1 year experience working with the frail and elderly population required. Two years experience with scheduling, staffing and/or home care/private duty/personal care experience preferred. Basic computer skills required. Must have the ability to hear and speak clearly in order to communicate effectively to staff and participants.

HOURS: Must be able to work primarily 8:00am-4:30pm, additional hours during the evenings, nights and weekends to Home Care after hours call. May be assigned to work home care patient assignments to meet patient needs.


Location: PACE - Newport News (Newport News, Va)

Scheduling Coordinator

Riverside Health Systemis seeking a full time Scheduling Coordinator.

Job Summary: The Scheduling Coordinator works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities. Excellent communication and customer service skills are required. Must also be able to utilize multiple computer systems simultaneously and have good attention to detail. Participates in orientation of new employees and performance improvement processes as needed. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED and 3+ years experience in Revenue Cycle, business office setting /or College Degree and 1+ years experience required. Master's Degree can count for 1 year of additional experience.

Certification: Revenue Cycle Specific Certification required (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).


Location: Riverside Hospital Services (Newport News, Va)

Scheduling Coordinator

Riverside Health Systemis seeking a full time Scheduling Coordinator.

Job Summary: The Scheduling Coordinator works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities. Excellent communication and customer service skills are required. Must also be able to utilize multiple computer systems simultaneously and have good attention to detail. Participates in orientation of new employees and performance improvement processes as needed. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED and 3+ years experience in Revenue Cycle, business office setting /or College Degree and 1+ years experience required. Master's Degree can count for 1 year of additional experience.

Certification: Revenue Cycle Specific Certification required (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).


Location: Riverside Hospital Services (Newport News, Va)

Sr. Executive Secretary

Riverside Health System located in Newport News, Virginia is seeking a Full Time Senior Executive Secretary.

Duties involve a wide variety of clerical functions, administrative and staff support and office coordination for the Call Center departments.

Performs a variety of administrative or executive support tasks that are highly confidential and sensitive.Coordinates office management activities for the administrator, executive or commission.Researches, compiles, assimilates, and prepares confidential and sensitive documents, and briefs the administrator or executive regarding content.Reads and screens incoming correspondence and reports; makes preliminary assessment of the importance of materials and organizes documents; handles some matters personally and forwards appropriate materials to the administrator or executive and staff. Receives and screens incoming calls and visitors, determines which are priority matters, and alerts the administrator or executive accordingly. Makes referrals to appropriate staff or provides requested information.Informs others of the administrators or executives position on issues.Composes letters and memoranda in response to inquiries.Acts as liaison between the administrator or executive, subordinates or others, by transmitting directives, instructions and assignments and following up on the status of assignments.Produces a variety of documents, charts, and graphs in final form.Updates administrator or executive on status of issues before scheduled meetings.Prepares agenda and collects materials for meetings, speeches, and conferences; takes minutes and keeps records of proceedings.Plans and coordinates arrangements for professional conferences.Reviews, proofreads, and edits documents prepared for the administrators or executives signature.Takes and transcribes dictation on technical and confidential matters from the administrator or executive.Coordinates and facilitates the administrators or executive's calendar to arrange appointments, meetings, and conferences.Recommends actions to be taken on office expenditures such as equipment and supply needs.Assists with preparation of the office budget.Assists with the establishments, revisions and maintenance of office procedures and Policies.Compiles and maintains records, statistical information, and reports.Participates in and /or coordinates committees or task forces.Establishes and maintains various filing and records management systems.Makes travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records.Operates standard office equipment.Performs related work as assigned.Knowledge of the application of instructions and guidelines to specific problems.Knowledge of the departments and work areas mission and its appropriate application.Knowledge of departmental policies, procedures, and organizational relationships.Knowledge of the organization and composition of letters, minutes, reports, charts and spreadsheets.Knowledge of correct English usage and grammar.Knowledge of office practices, processes, and computer software programs.Knowledge of the organization and maintenance of filing systems.Knowledge of scheduling and coordinating travel arrangements.Ability to make decisions where precedents may not be established.Ability to apply the overall mission of a department to make administrative or executive support decisions.Ability to review several diverse reference sources, select and synthesize data for reports and other forms of correspondence.Ability to use diplomacy and discretion, when giving out information and referring and directing callers and visitors.Ability to create presentations, charts, graphs, databases, and spreadsheets.Ability to perform mathematical calculations.Ability to follow, apply, interpret, and explain instructions and/or guidelines.Ability to determine work priorities.Ability to make decisions and take appropriate actions.Ability to meet schedules and deadlines of the work area.Ability to communicate effectively.Ability to compose routine correspondence and reports.Ability to type.Ability to operate standard office equipment.

Education Requirements: High school diploma, GED or higher advanced collegiate preparation required.

Experience Requirements: Prefer 2-years previous experience as an advanced administrative assistant or related role


Location: Riverside Hospital Services (Newport News, Va)

Team Lead

Riverside Hospital Services is seeking a Revenue Cycle Team Lead I for a position located in Newport News, VA.

Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for leading day-to-day operations of assigned team; participates in the development and delivery of staff education, training and orientation. Sets the example for the department as the expert in accurate, thorough and effective work processes. Manages team workload, special projects; identifies issues and develops action plans to correct; reports trends. Monitors staff productivity that indicates timeliness and accuracy of tasks. Acts as a liaison between the department and outside departments providing consistent, detailed and relevant detail on issues and trends. Provides day to day coaching and development of their team members. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. This person will serve as a leader and role model for the department by displaying a positive, patient centered, and solution oriented approach and attitude.

Educational Requirements:

Team Leader I: High School Diploma or GED required and 2+ years experience in Revenue Cycle or College Degree accepted in lieu of experience. Master's Degree can count for 1 year of additional experience

Team Leader II: High school Diploma or GED required and 3+ years experience in Revenue Cycle or College Degree with 2+ years experience. Master's Degree can count for 1 year of additional experience. Revenue Cycle Specific Certification (i.e.: CHAA Certified, Healthcare Access Associate, CPAT Certified Patient Accounting Technician or CHAM - Certified Healthcare Access Manager).

Senior Team Leader: High school Diploma or GED required and 5+ years experience in Revenue Cycle or College Degree with 4+ years experience. Master's Degree can count for 1 year of additional experience. Revenue Cycle Specific Certification (i.e.: CHAA Certified Healthcare Access Associate, CPAT Certified Patient Accounting Technician or CHAM - Certified Healthcare Access Manager).

Experience Requirements: Strong understanding of department policies and procedures, ability to identify issues / trends and input corrective action, display strong team building ability required. Detailed analytical ability, strong problem solving skills, positive and clear communication skills, leadership ability are all required.


Location: Riverside Hospital Services (Newport News, Va)

Unit Secretary (Added 10 days ago)

Riverside Tappahannock Hospital located in Tappahannock, Virginia is seeking a Full Time Unit Secretary-ED to join their team.

JOB SUMMARY: This position works under the supervision of the nurse manager and registered nurses. The unit secretary is responsible for answering phones, exceptional customer service skills, patient and family reception, chart management, and retrieval of reports to assist in emergent care of the patient in the ED. the unit secretary is also responsible for recording PI data for specific patient groups,calling back of LWBS patients, and performing other secretarial duties such as answering phones, admission and order entry,ordering supplies, filing of patients charts and follow up to patients and physician offices to obtain medical records and other duties as requested to meet the team and patient care needs.

EDUCATION: High school diploma required. One year of secretarial school or medical office schooling preferred

EXPERIENCE: A minimum of one year experience preferred in an ER Setting. Demonstrates knowledge of Microsoft Office software and ability to navigate computer systems proficiently. Ability to answer multiple line phone system. Understanding of medical terminology preferred.

HOURS: 8 hour shifts, 5 days per week. Day and evening rotation


Location: Riverside Tappahannock Hospital (Tappahannock, Va)

Unit Secretary (Added 10 days ago)

Riverside Tappahannock Hospital located in Tappahannock, Virginia is seeking a Part Time Unit Secretary-ED to join their team.

JOB SUMMARY: Works under the supervision of the Nurse Manager to perform a wide variety of secretarial, surgical scheduling, and administrative duties for the perioperative management team and Specialty Nurses. Assists in the coordination of the day-to-day operations within the perioperative departments. Responsible for reporting out daily surgical volumes, maintains policies and procedures, prepares reports and provides excellent customer service. Supports the team in maintaining required documentation around the staff and environment. Responsible for staying current on organizational work flow, builds strong relationship with physicians and physician offices. Serves as a resource for surgical scheduling processes and an expert resource for unit functions. The Surgical Services Scheduler/Receptionist is also responsible for collecting statistical data and performing secretarial duties such as ordering supplies, order entry, filing of patient information and follow up to physician offices.

EDUCATION: High school diploma required. College degree preferred.

EXPERIENCE: A minimum of one year experience preferred with surgical scheduling. Demonstrates knowledge of Microsoft Office software (Word,Excel, Powerpoint, Publisher). Understanding of medical terminology required.

HOURS: 8 hour shifts. Day and evening rotation


Location: Riverside Tappahannock Hospital (Tappahannock, Va)

Unit Secretary

Riverside Regional Medical Center, located in Newport News, Virginia, is currently seeking a LABOR POOL Unit Secretary to join to Telemetry Team.

The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.

EDUCATION: High School Diploma or GED preferred.

EXPERIENCE: 1 year of experience in a healthcare setting preferred. Knowledge of medical terminology and proficiency in healthcare computer based systems preferred.

HOURS: Rotating shifts


Location: Riverside Regional Medical Center (Newport News, Va)

United Way Call Attendant

Job Summary: Works under the department Team Lead and Supervisor. Provides timely appropriate referrals for United Way First Call and Riverside Service Line. Participates in orientation of new employees, and performance improvement processes as needed. Promotes teamwork and customer service by demonstrating positive attitude and interpersonal relations.

Education: High School graduate or GED required and additional technical computer training & medical terminology class preferred.

Experience: Minimum 1 year of experience in a call center environment and additional experience in customer service and healthcare preferred.

Hours: Varies 8am-8p, Occasional Weekend


Location: Riverside Community Services (Newport News, Va)



 

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