Secretarial/Clerical Employment Opportunities

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7435077 (Added Today) New!
Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Monday-Friday, 8:30am-5:15pm
Location: Riverside Medical Group (Hampton, Va)

AR Analyst
Job Summary: Works under the supervision of and reports to the Revenue Cycle Manager. Performs a wide variety of accounting and billing functions. Is responsible for Accounts Recieveble and processing of Private, Medicare, Medicaid, Intercompany and third party for Lifelong Health & Aging Related Services to include claims submission, processing and timely follow-up for private and all third party payers. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts for assigned agencies. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities. Education: High school graduate required. Some college preferred. Experience: Two years previous medical billing and accounts receivable experience preferred.
Location: LHARS Management Contracts (Newport News, Va)

Accounts Payable Coding and Verification Clerk (Added 9 days ago)
Works under the supervision of the Accounts Payable Manager. Processes for payment invoices or check request that have been matched, coded and prices verified. Verifies approval signature is correct according to the Spending Authority Policy or Special Signature List. This procedure is performed to ensure the adequacy of internal control in the purchasing/receiving/payment cycle. Performs other duties as assigned. EDUCATION: High School Diploma or Equivalent Required EXPERIENCE: One year prior experience required in the absence of secretarial school.
Location: Riverside Hospital Services (Newport News, Va)

Accounts Receivable Rep - Self Pay Team
Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred. Certification: CHAA or CPAT Preferred Experience: High School Diploma or GED Required and 3+ years experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience.
Location: Riverside Hospital Services (Newport News, Va)

Administrative Coordinator (Added Today) New!
Riverside Rehabilitation Institute is currently seeking a full time Adminstrative Coordinator position. Works under the supervision of the Facilities Engineering and Environmental Services Department Management to perform a wide variety of secretarial and administrative duties for the Facilities Engineering and Environmental Services Departments. Assists in the coordination of the day-to-day operations with both departments. Responsible for maintaining policies and procedures and preparing reports. Performs payroll functions for personnel in both departments. Generates all assigned reports (i.e. monthly HRSD and RMW, Work Order Status, DEQ, etc. ) and assists with permits for regulatory agencies. Prepares quarterly monthly billing for recharges (Peninsula Surgery Center). Tracks status of work orders and assigns priorities to work orders. Serves as liaison between mechanics and customers. Assists with maintaining personnel files. Maintains all permits and vehicle registrations on department vehicles. Maintains and updates all Policies and Procedure manuals for both departments. Maintains training records. Maintains all department files for compliance of inspections. Processes and tracks all purchase orders for both departments. Serves as liaison between management, departmental employees and hospital staff as requested. Routine ordering of supplies and uniforms.
Location: Riverside Rehabilitation Institute (Newport News, Va)

Administrative Secretary
Job Summary: Works under the supervision of the Administrative Manager, providing a variety of responsibilities and administrative support to the Administrative Manager. Provides support to the Leadership Team and/or the Communications Department as assigned by the Administrative Manager. Education: Associate degree or completion of business and computer courses preferred. Experience: Minimum of one year administrative secretary experience required. Computer experience (Microsoft Office software), typing 45-55 WPM required. Hours: Monday-Friday 10:00am-2:00pm w/some flexibility Location: Riverside Behavioral Health Center
Location: Riverside Behavioral Health Center (Newport News, Va)

Business Office Assitant
Job Summary: Works under the supervision of Director of Physical Medicine Rehab. Performs a variety of clerical duties that support front desk operations and Rehab Dept access for customers. This position requires initiative, independent judgment and supervision of staff. Functioning as a team member, the staff is flexible in the work assignments, rotates to support all aligned rehab services facilities when needed and assists with training. Responsible for the preparation and maintenance of equipment and departmental supplies required to support quality patient care and operations. Requires utilization of simple to complex office equipment. Assures staff work within their defined skill sets and utilizes established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Ability to operate computer terminal and principles. Knowledge of personnel administration, economics, legislation and economics. Knowledge of regulations, policies, procedures, accreditation standards required. Other technology utilized to manage the services overseen. Education: Some college or business courses preferred. Hours: Monday-Friday, 12:30pm to 4:30pm. Experience: Ability to operate computer terminal and principles. Knowledge of personnel administration, economics, legislation and economics. Knowledge of regulations, policies, procedures, accreditation standards required. Other technology utilized to manage the services overseen.
Location: Riverside Walter Reed Hospital (Gloucester, Va)

Business Office Associate (Added 9 days ago)
Job Summary: This position works under the supervision of the specialty management and/or the Imaging Services Administrative Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Imaging office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED or higher advanced collegiate preparation preferred. License: CHAA or CHAM certification preferred or obtained within 2 years of employment. Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: RVS DIAGNOSTIC/BREAST IMAG-OP (Newport News, Va)

CSA - RRMC ER
JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information. EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.
Location: Riverside Regional Medical Center (Newport News, Va)

Charge Capture Analyst
Job Summary: Works under the direct supervision of the Manager Revenue Integrity. The Charge Capture Analyst is responsible for monitoring charge capture and charge reconciliation outcomes for RHS, including the following facilities: All revenue generating departments within the Acute hospitals, RMG, RBHC, RRI, HRSH, Provider Based, RCIC and all offsite departments of any of the acute facilities. Works very closely with the Charge Description Master Analyst, Payment Variance Analyst and assigned clinical departments across all facilities to ensure complete and accurate charge capture. Reviews, develops, implements, evaluates, and revises charge guidelines to optimize revenue management; effectively implements recommendations and monitors results. Ensures that all additions, changes and deletions are consistent with proper charging, billing, coding and pricing practices. Understands the annual review of charge master and quarterly updates as appropriate to enhance revenue for clinical departments. Monitors and reports all revenue departments charge volumes and late charges. Conducts quarterly audits of assigned clinical areas to ensure compliance with charge capture polices and processes. Distributes and provides education as needed on all coding and billing regulatory requirements and / or announcements to all applicable departments. Responsible for making Charge Capture related decisions that require significant analysis and investigation. Assists Manager with the development and maintenance of policies and procedures for Charge Capture and Charge Reconciliation. Researches and resolves all charge error reports, working closely with clinical departments to provide education on appropriate charging methods. Fully understands the process flow of all assigned departments for their charging process, whether paper or electronic. Performs comprehensive reviews with clinical departments to ensure completeness and accuracy of charge capture and reconciliation. Works with departments to update and maintain appropriate charge tickets / mechanisms. Responsible for holding departments accountable for complete and accurate charge capture techniques. Takes initiative to identify system and/or operational problems and participates in the development of solutions for improving charging functions. Reviews departments charge tickets, charge capture policy and procedures related to the CDM. Works closely with assigned Service Lines across the health system and their designated coder/charge capture person. Participates in team meetings/activities and supports the philosophy and goals of the team and department. Remains current with updated coding and billing regulations through yearly continuing education. Leads special projects/assignments. Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred. Experience: High School Diploma or GED Required and 2+ years experience in Charge Description Master, Charge Capture or ICD Coding required. College Degree accepted in lieu of experience Master's Degree can count for 1 year of additional experience.
Location: Riverside Hospital Services (Newport News, Va)

Coder
Job Summary: Works under the supervision of the Medical Records Manager, and provides coverage in the absence of department coder. Responsible for following all policies and procedures associated with the coding classification schemes to assign timely and accurately diagnostic codes to inpatient records, for the purpose of patient bills to drop from the billing system. Duties include: abstract information for clinical indices, enter final diagnoses into abstracting system for finalization of billing. Follow up with practitioners for missing diagnoses or clarification of diagnoses before final coding. Analyze discharged patient records for completeness according to accreditation and licensure standards, and the Medical Staff Bylaws, Rules and Regulations. Assignment of deficiencies, flag and log deficiencies into incomplete records system for tracking, and remove completed deficiencies from system. Assist department manager with data and other duties as requested. The team member demonstrates RHS team member core values and standards for which all employees, regardless of their position, are accountable. Education: High School graduate or G. E. D. required. Certification: Must maintain current Certified Professional Coding (CPC) certification by American Academy of Professional Coders (AAPC), and/or Certified Coding Specialist (CCS) by the American Health Information Management Association (AHIMA). Experience: Two or more years prior work experience in a hospital Medical Records Department or related psychiatric healthcare facility is required. Diagnostic coding (current editions of DSM and ICD) and discharge abstracting experience required. Word processing/data entry proficiency required.
Location: Riverside Behavioral Health Center (Hampton, Va)

Coder Outpatient Level I (Added 9 days ago)
Job Summary: This position works under the direct supervision of the Coding Manager and the HIMS Director. Responsible for following all national standards of coding and the Riverside policies and procedures associated with the coding classification schemes (SNOMed, ICD9-CM, CPT and ICD10/PCS). Assigns diagnostic and procedure codes to simple record types up to highly complex record types. Contributes to the proper management of health information through consistent and accurate code assignment processes adhering to all regulatory coding principles, rules and regulations. This position is eligible to work remotely. Education/Experience: High School Diploma/GED Required and 2+ years experience in acute care coding is required. Training in ICD10/PCS coding with certification of completion accepted and can count for 1 year experience up to September 1, 2015 when it will be a requirement. CCS credentials for ICD10/PCS competency must be demonstrated for both new hires and incumbent employees. Certified Coding Specialist (CCS) in lieu of 1 year of experience. CPC-H, CPC-C, CCS-P, CCA credentials counts for 1 year experience. Detailed knowledge of outpatient coding for which this position is being filled. Knowledgeable in Computer Applications Microsoft Word, Excel, Outlook, and use of an encoder (3M preferred).
Location: Riverside Hospital Services (Newport News, Va)

Coder, Home Care (Added Today) New!
DESCRIPTION: Riverside Home Care seeks a Coder to help with the coding for the division. This position works under the direct supervision of the Nurse Manager. Responsible for following all national standards of coding and the Riverside policies and procedures associated with the coding classification schemes (ICD9-CM, CPT and ICD10/PCS). Assigns diagnostic and procedure codes to simple record types up to highly complex record types. Contributes to the proper management of health information through consistent and accurate code assignment processes adhering to all regulatory coding principles, rules and regulations. EDUCATION: High school diploma or equivalent required. LICENSURE: Training in ICD10/PCS coding with certification of completion accepted and can count for 1 year experience up to September 1,2015 then it will be a requirement. CCS credentials for ICD10/PCS competency must be demonstrated for both new hires and incumbent employees. EXPERIENCE: 2+ years experience in acute care coding required. Detailed knowledge of inpatient coding for which this position is filling required. Certified Coding Specialist (CCS) in lieu of 1 year of experience. CPC-H, CPC-C, CCS-P, CCA credentials counts for 1 year experience.
Location: Riverside Regional HHA (Newport News, Va)

ER Patient Service Rep
Job Summary: Works under the direct supervision of the Leader Patient Service Rep as well as oversight by ER Nurse Manager and Revenue Cycle Leadership. Responsible for following all policies and procedures associated with the registration of all patient types and the clerical support functions of Patient Service Rep. Responsible for providing excellent customer service, participating in a team environment and working closely with management to improve processes. Education: High School Diploma or equivalent required. Experience: Prefer at least 1-2 years recent patient registration, insurance verification or unit secretary experience. Hours: Seeking individual that is flexible to work all shifts and rotate weekends. Mininum of 8-12hrs per week.
Location: Riverside Tappahannock Hospital (Tappahannock, Va)

Executive Administrative Assistant
Riverside Medical Group is currently searching for a Part Time Executive Assistant. This highly visible role will work under the supervision of the Director of Clinical Operations. Supports assigned Directors and RMG Administration Management. Provides high-level administrative support by preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Education:College degree preferred. Experience: Minimum of five years related experience required. Computer experience and typing 55 words per minute required. Ability to use Word, PowerPoint, Excel and other software required. Hours: Position requires flexible morning and evening hours to provide support for meetings and conferences.
Location: Riverside Medical Group (Newport News, Va)

Jr Executive Secretary (Added 2 days ago) New!
Riverside Regional Medical Center (located in Newport News, Virginia) is currently seeking a Junior Executive Secretary to join to Volunteer Services Team. The Junior Executive Secretary works under the direct supervision of the Volunteer Director to perform a wide variety of secretarial and general administrative duties. The Junior Executive Secretary must have excellent customer service and problem-solving skills. Assists with the day-to-day operations within the department and acts as a liaison for volunteers and hospital staff. Must be able to work independently as he/she functions as a back up to the Volunteer Director during vacations or extended time away from the facility. Performs other duties as assigned. Education: High School Diploma/GED required. Experience: Knowledge of personnel administration, economics, and legislation. Knowledge of regulations, policies, procedures, accreditation standards required.
Location: Riverside Regional Medical Center (Newport News, Va)

Junior Secretary - Hospice
Riverside's Hospice located on Virginia's Eastern Shore is currently seeking a full time Junior Secretary to join their team The Junior Secretary works under the supervision of the Nurse Manager perform a wide variety of secretarial and administrative duties for the Hospice department. Assists in the coordination of the day-to-day operations within the Hospice department. Provides excellent customer service. Supports the team in maintaining required documentation for chart preparation. Responsible for staying current on organizational work flow, builds strong relationship with physicians and physician offices. Serves as a resource for Hospice department processes and an expert resources for unit functions. Supports the Hospice Philosophy. EDUCATION: High School Diploma or GED preferred. LICENSURE/CERTIFICATION: Current, valid drivers license and acceptable driving record requires upon hire and maintained during employment. EXPERIENCE: Knowledge of medical terminology preferred. Experience working in a medical office or hospital unit preferred.
Location: RIVERSIDE SHORE HOSPICE (Eastern Shore, Va)

Office Assistant (Added 3 days ago) New!
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Riverside Gastroenterology Specialists - Tappahannock, VA
Location: Riverside Medical Group - Riverside Tapphannock Hospital (Tappahannock, Va)

Office Assistant
Are you looking for a rewarding opportunity that offers flexible scheduling and the ability to work in a variety of settings? Is work-life balance important to you? Riverside Health System offers these options by becoming part of the Staffing Resources Center. The Center was designed to create a system wide float pool to assist in staffing various positions throughout Riverside Health System. The ultimate objective of the Staffing Resources Center is to align and optimize labor resources across the health system. The Staffing Resources team is seeking experienced Office Assistants to work in physician practices. Responsibilities include but are not limited to greeting & checking in patients; answering incoming telephone calls and taking appropriate messages; scheduling appointments; providing information to and for the patients; assisting other team members as needed. When you become a part of Staffing Resources, you may be eligible for premium pay and flexible self-scheduling. In order to meet the staffing needs of the health system, team members have a mandatory commitment of 24 hours per 4 week schedule period. Current qualified Riverside team members are eligible to become part of the Staffing Resources float pool and pick up shifts in other Riverside locations. The mandatory commitment does not apply to current Riverside team members unless their position in Staffing Resources is their primary health system job. Education: High School diploma with emphasis on clerical courses or equivalent preferred. Experience: Must have at least 1 year experience in a physician practice. Knowledge of coding and insurance is preferred.
Location: Staffing Resources (Newport News, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Monday-Friday, 8:00am-5:00pm
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful HOURS: 8:30am-5:00pm
Location: Riverside Medical Group (Newport News, Va)

Office Assistant (Added 9 days ago)
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Riverside Partners in Women's Health - Warwick
Location: Riverside Medical Group (Newport News, Va)

Office Assistant (Added Today) New!
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Monday, Tuesday, Thursday, Friday (8:00am-4:30pm) and Wednesday (11:00am-7:00pm)
Location: Riverside Medical Group (Newport News, Va)

Office Assistant (Added Today) New!
Works under the direct supervision of the office manager. Primary responsibility is greeting and checking out patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, processing and tracking referrals, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Monday-Friday, 8:30am-5:00pm LOCATION: Riverside Norge Internal Medicine and Pediatrics Center
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant (Added Today) New!
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful
Location: Riverside Medical Group - Riverside Tapphannock Hospital (Tappahannock, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Urology - Williamsburg
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant for Orthopedics - Williamsburg (Added 3 days ago) New!
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful HOURS: 8am-4:30pm LOCATION: Williamsburg, VA
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant, Orthopedics, Sports Med & Physiatry (Added 7 days ago) New!
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: 8:00am-4:30pm
Location: Riverside Medical Group (Newport News, Va)

Office Assistant/Phone Operator (Added Today) New!
Job Summary: Works under the direct supervision of the Director over the Call Center. Primary responsibility is displaying exceptional customer service while answering multiple phone lines and scheduling appointments for Primary Care patients throughout the health system. This position has the potential to expand to include referral coordination responsibilities. Ability to multitask a must. Education: High school diploma with emphasis on clerical courses or equivalent preferred. Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. Hours: Monday-Friday, 7:00am-7:00pm, Flexible Hours
Location: Riverside Medical Group (Williamsburg, Va)

Office Coordinator
Job Summary: Works under the direct supervision of the Manager of Business Relations and Marketing. Responsible for Patient Access Team and following all policies and procedures associated with the registration of all patient types and the clerical support functions of Patient Access. Responsible for assuring team members are providing excellent customer service, participating in a team environment and working closely with management to improve processes for admitting patients to the facility and assuring guest safety into the building. Education: High school graduate or some college preferred. Experience: Previous supervisor experience and working with the public preferred. Knowledge of Microsoft Office products very helpful. Hospital or physician office registration or billing experience strogly preferred. Location: Riverside Rehabilitation Institute
Location: Riverside Rehabilitation Institute (Hampton, Va)

Operator System
Job Summary: Works under the supervision of the Manager as well as any on site facility managers or directors. Answer and process all inbound calls for the facility to include emergency code calls. Maintains the integrity of databases to include updating paging information, contact information, and on call information for various departments and physicians. Participates in orientation of new employees, and performance improvement processes as needed to meet the needs of the department. Meets or exceeds all performance standards. Education: High School Diploma or equivalent required - Technical Computer training or college education preferred. Experience: Prefer at least one year experience in a customer service related field.
Location: Riverside Community Services (Newport News, Va)

Patient Account Rep I (Added 7 days ago) New!
Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred. Certification: CHAA or CPAT Preferred Experience: High School Diploma or GED Required and 3+ years experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience.
Location: Riverside Hospital Services (Newport News, Va)

Payroll Tech
Job Summary: Works under the supervision of the Manager, Payroll Services & Systems. Facilitates the smooth flow of payroll in the hospital and keeps payroll records up to date. Handles payroll functions specifically for all organizations. Performs other duties as assigned. Education: AS preferred or related experience. Experience: Minimum 1-2 years progressively more responsible in accounting and/or related field areas required; a hospital setting preferred. Spreadsheet, time and attendance, and graphics applications experience preferred.
Location: Riverside Hospital Services (Newport News, Va)

Provider Based Billing Rep
Job Summary: Works under the department Managers and Director. This position works on the Provider Based Billing Team, in this position the Representative must have full knowledge and understanding of both the Acute Care and RMG billing systems, rules and regulations. Effectively utilizes all department specific computer and telephone systems. Responsible for billing and follow up; identifying issues and reporting trends. Acts as a liason between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. Licensure: CPAT or CPAM certification preferred or obtained within 2 years of employment Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

Registration Representative
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: Monday-Friday, 2:00pm-8:00pm
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: Monday-Friday, 4:00pm-10:30pm
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: 7:00pm-11:30pm
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: Must be available Days, Evenings, Nights, Weekends, and Holidays
Location: Riverside Regional Medical Center (Newport News, Va)

Scheduling Coordinator
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities. Excellent communication and customer service skills are required. Must also be able to utilize multiple computer systems simultaneously and have good attention to detail. Participates in orientation of new employees and performance improvement processes as needed. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High School Diploma or GED required Experience: 2+ years Revenue Cycle, Professional Business or Customer Service Setting required or College Degree may be accepted in lieu of 2+ years experience. Masters Degree will count for 1 year of additional experience. Strong Customer Service skills and attention to detail required.
Location: Riverside Hospital Services (Newport News, Va)

Staffing Assistant (Added 2 days ago) New!
Works under the direct supervision of the Nurse Manager of Staffing Resources. Coordinates and assists the nurse managers, directors, supervisors, and charge nurses with staffing for the nursing units using critical thinking skills and effective communication that maintains an environment of excellence that is patient focused. Works closely with all departments and facilities to maintain various staffing reports. High school graduate or equivalent preferred. Previous experience with patients in acute care or nursing home preferred.
Location: Riverside Hospital Services (Newport News, Va)

Staffing Coordinator (Added Today) New!
Job Summary: Works under the supervision of the Nurse Managers. Responsible for the daily staffing for all nursing units. Monitors staffing patterns and census on all units on a daily shift-by-shift basis and makes necessary changes to meet core staffing standards and FTE requirements. Collects and tracks PRN assignments. Makes calls to fill staffing holes. Responsible for coordination of schedules for all nursing units, preparation of payroll, assists in coordinating transportation for appointments and other transportation needs. Enters payroll pay codes, checks time punches and corrects errors, enters payroll adjustments, tracks attendance and provides 1:1 reports. Education: High school diploma or equivalent required. Licensure: Valid Driver's license with 5 years safe driving record required per standards. Must maintain a positive safe driving record per standards. Experience: Minimum of two (2) years experience in related area-include calculation of time cards. Hours: Monday-Friday, 7:00am-3:30pm
Location: Riverside Behavioral Health Center (Hampton, Va)

Summer Intern-Accounting (Added 7 days ago) New!
Riverside Health System General Accounting located in Newport News is seeking a Summer Intern. Riverside Health System internship program is a combination of mentoring, learning activities, and project work designed to give broad exposure to the inner workings of a health care system. The internship program is a ten-week program consisting of various assignments throughout the health system combined with leadership development opportunities. Interns will be assigned to one department or facility for the entire program where they will work under the supervision/mentorship of an experienced Business Unit Leader. Additionally, they will attend training and development meetings in an environment with other interns/residents. Interns may work in the following functional areas, hospital/facility/clinic administration, finance, information technology, marketing/communications, or human resources. Must have reliable transportation to travel between Riverside Health System facilities based on need due to projects during Internship. Requirements Minimum GPA 3.0-verfified by current college transcripts Completed two years of college Currently Enrolled in a Bachelors or Masters Degree program Excellent written and verbal communication skills Strong interpersonal, analytic, critical thinking, leadership, and self-management skills Computer literate with proficiency in the Microsoft Office Suite Demonstrated ability to lead and manage projects independently Demonstrated work ethic, goal orientation, and academic success Education Minimum GPA 3.0- preferred (verified by current college transcripts). Completed two years of college. Verifiable enrollment in an accredited Bachelor of Science program in the field of engineering, operations research or management, business, or related field preferred. Hours M-F Days (hours will vary based on department needs) Location Various facilities within Riverside Health System. Must have reliable transportation to travel between Riverside Health System facilities based on need due to projects during Internship. Please note, this role will close on March, 6th 2015.
Location: Riverside Hospital Services (Newport News, Va)

Support Services Coordinator, Hospice -Shore
Riverside Health System- Hospice located on Virginia's Eastern Shore seeks a part time Volunteer Coordinator. The Hospice Volunteer Coordinator supervises and develops the Volunteer Program for assigned areas and serves as a link to the Bereavement Program of the hospice agencies. The ideal candidate demonstrates knowledge of family systems and dynamics and incorporates this theory into supportive care. The Volunteer Coordinator participates as a member of the IDT and the Hospice Committee. Assists the physician and other team members in understanding the social and emotional factors related to hospice support and volunteer services. A knowledge of the theory of death and dying and the grief/bereavement process is essential. This individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Supports the Hospice Philosophy. Education High School diploma (or equivalent) required. Bachelors degree preferred. Licensure Must have or obtain ACLS, PALS and/or BLS per departmental requirements. Current, valid drivers license and acceptable driving record required upon hire and to be maintained during employment. Must also have reliable transportation to make visits to patient homes each day. Experience Some supervisory experience preferred, public speaking ability demonstrated
Location: RIVERSIDE SHORE HOSPICE (Eastern Shore, Va)

Surgical Coordinator NN & Wlmsbg
JOB SUMMARY: Schedule surgery with patients. Post surgery at designated hospitals. Schedule preoperative and post-operative office appointments for surgical patients as indicated. Compile patients surgery charts and appropriate paperwork. Complete preliminary paperwork needed for each surgical patient and places in chart for physician to review. Obtain pre-certification/insurance checks when necessary. After pre-operative examination, copy each patients surgical paperwork to include labs, H&P forms, etc., and send same to the appropriate hospital. Schedule and coordinate with appropriate facility any needed pre-operative surgical tests or clearances for patients. Coordinate with the appropriate instrumentation companies for any special equipment needed. Prepare and distribute the weekly surgical posting sheet to the appropriate persons for billing. Perform other duties as assigned from time to time by the Office Manager. EDUCATION: High school diploma or equivalent required. EXPERIENCE: A minimum of one year experience preferred with surgical scheduling. Must be familiar with CPT, ICD. Understanding of medical terminology required. LOCATION: Riverside Surgical Specialists Newport News/Willisamsurg
Location: Riverside Medical Group (Newport News, Va)

Unit Secretary - ICU/CCU
Riverside Doctors' Hospital - Williamsburg, located in Williamsburg, Virginia is currently seeking a FULL TIME Unit Secretary to join their ICU/CCU team. The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPN's. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. Education: High School diploma or GED equivalent preferred. Certification/Licensure: CPR required within one year and maintained thereafter. Experience: One year of secretarial experience in a healthcare setting and knowledge of medical terminology and proficiency in healthcare computer based systems preferred.
Location: DOCTORS' HOSPITAL WILLIAMSBURG (Williamsburg, Va)

Unit Secretary - Telemetry
Riverside Regional Medical Center, located in Newport News, Virginia, is currently seeking a FULL TIME Unit Secretary to join to Telemetry Team. The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. EDUCATION: High School Diploma or GED preferred. EXPERIENCE: 1 year of experience in a healthcare setting preferred. Knowledge of medical terminology and proficiency in healthcare computer based systems preferred. HOURS: Rotating shifts
Location: Riverside Regional Medical Center (Newport News, Va)

Unit Secretary RRMC Telemetry
Riverside Regional Medical Center, located in Newport News, Virginia, is currently seeking a part time Unit Secretary to join to the Telemetry Team. The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. EDUCATION: High School Diploma or GED preferred. EXPERIENCE: 1 year of experience in a healthcare setting preferred. Knowledge of medical terminology and proficiency in healthcare computer based systems preferred. HOURS: Rotating shifts
Location: Riverside Regional Medical Center (Newport News, Va)

Unit Secretary/ Women and Infant Care (Added 8 days ago)
Riverside Regional Medical Center located in Newport News, Virginia is currently seeking a full time Unit Secretary to join their team in the Women and Infant Care Unit. The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the Nurse Manager, Registered Nurses and Licensed Practical Nurses. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. This specific position will assist with the completion and processing of birth certificates/paternities. Education: High School diploma preferred. Experience: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred. Hours: Rotating
Location: Riverside Regional Medical Center (Newport News, Va)



 

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