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Business Development Coordinator
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Riverside Tappahannock Hospital (RTH) has an exciting opportunity for a Marketing/Public Relations professional to work as the Business Development Coordinator. This position works under the supervision of the Facility Administrator of RTH and is responsible for developing/maintaining relationships with community and physician leaders via coordination of physician business marketing, the Make a Difference Fund, hospital services marketing, community/fundraising events, public relations, and internal/external communications pertaining to business development and growth of service lines. Supports good business connectivity between physicians, their staff, Riverside facilities, and service lines through coordination of educational activities, and through facilitation of accurate communications related to services, issues, or concerns. Performs other duties as assigned.
Education/Licensure: Bachelors Degree preferred in Business/Public Relations
Experience: Three to five years of public relations, business development/marketing, or equivalent experience required. Recent experience in healthcare highly desired. Proven ability to work efficiently independently and through coordinator of various teams. Clear and effective communication skills in written and spoken formats (individual and group setting), Ability to multi-task. Requires ability to maintain and build constructive, long-term relationships with physicians, community leaders and staff members (internal and external). Excellent interpersonal skills required. Proficient computer skills with Microsoft PowerPoint, Publisher, Word, Office, Excel and some web content editing experience required. Must have excellent communication skills. Must demonstrate a flexible, positive approach to assignments. Exceptional and engaging presentation skills to diverse groups required.
Hours: Primarily Monday-Friday. Flexible to work evenings and/or weekends when community events are scheduled.
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Location: Riverside Tappahannock Hospital
(Tappahannock, Va)
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Coder CCS OP Only
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Riverside Health System is seeking a full time Certified Coding Specialist. The qualified candidate will work under the direct supervision of the Coding Manager/HIMS Director. Responsible for following all policies and procedures associated with the coding classification schemes to assign diagnostic and procedural codes to a variety of patient type records. Contributes to the proper management of health information through consistent and accurate code assignment processes adhering to all regulatory coding principles. Performs other duties as assigned.
REQUIREMENTS:
EDUCATION: High school graduate or GED preferred.
LICENSURE: Achievement of Certified Coding Specialist (CCS) certification required. A Certified Coding Associate (CCA) will be considered and will be required to achieve Certified Coding Specialist (CCS) status within one year.
EXPERIENCE: A minimum of two years acute care coding experience preferred. Experience with Microsoft and Excel programs required.
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Location: Riverside Hospital Services
(Newport News, Va)
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Communication Specialist
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Riverside Health System is seeking a full time Communication Specialist. The qualified candidate will work under the supervision of Manager of Operations or Department Supervisor or Director. Serves as a communication link, facilitating patient transfer and transports, scheduling blood transfusions and follows appropriate interpretation of approved protocols and procedures for the Medical Call Center. Accepts incoming calls for Riverside Services Lines and documents in approved software. Participates in orientation of new employees, and performance improvement processes as needed. Performs other duties as required to meet the needs of the department.
REQUIREMENTS:
EDUCATION: High school graduate or GED required; technical computer training or higher advanced collegiate preparation preferred.
EXPERIENCE: Prefer at least 1 year of experience in the field of health care and customer service.
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Location: Riverside Community Services
(Newport News, Va)
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Enrollment Coordinator
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Riverside Health Systems newest PACE facility in Petersburg, Virginia is currently seeking a Full Time Enrollment Coordinator. PACE, Program for All-Inclusive Care of the Elderly, is a community-based program which provides patients with all necessary health services while they stay in their homes. It covers many different types of services including a day center, personal care in the home, Lifeline emergency response system, transportation to appointments, delivery of medical supplies, therapy, as well as inpatient services.
RESPONSIBILITIES: Works under the general supervision of the PACE Site Director. Responsible for coordinating PACE participant enrollment. Answers incoming calls regarding enrollment and provides education/information regarding all facets of the PACE program including eligibility requirements and the process of enrollment. Conducts PACE center tours for potential PACE participants and family members. Works with PACE interdisciplinary team members to accomplish necessary steps of the initial comprehensive assessment. Demonstrates creative problem solving for prompt resolution of issues and follows up with inquires.
EDUCATION: High School Graduate or Equivalent required; Associates Degree in Business, Marketing or related field preferred. Applicable experience can be substituted.
EXPERIENCE: One year working/professional experience with the frail and/or elderly population required. Two years minimum marketing or customer service experience in a related field required; in a healthcare environment preferred and/or experience in admissions and/or intake preferred. Proficient with computers and use of Microsoft Office products, data entry experience required. Must be detail oriented and be able to perform multiple tasks.
HOURS: Mon-Fri 8am-5pm
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Location: Pace - Petersburg
(Petersburg, Va)
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Executive Assistant
(Added 6 days ago)
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New!
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Job Summary: The Executive Administrative Assistant supports the executive team within the Lifelong Health Division of Riverside Health System. Responsibilities include but are not limited to: providing secretarial, clerical and administrative support in order to ensure that services are provided in an efficient and effective manner. Provides high-level administrative support by conducting research, preparing statistical reports, board meeting preparation, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. The ability to interact with staff and customers at all levels in a fast paced environment while remaining flexible, proactive, resourceful and efficient with a high level of professionalism and confidentiality is essential to this role. Expert level customer service skills, written and verbal communication skills, strong decision making ability and attention to detail are also important.
Education: High school diploma required. Associates or higher level degree highly preferred.
Experience: Minimum of five years related experience required. Computer experience, and typing speed of 55-60 wpm minimum required. Ability to use Word, PowerPoint, Excel and other software necessary for position. Strongly prefer: 5+ years experience supporting executive level leadership. Experience scheduling travel arrangements for management. Excellent calendar management skills, including the coordination of complex executive meetings.
Hours: Monday through Friday, 8:00 am to 4:30 pm with ability to flex to the needs of the office and workload.
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Location: LIFELONG HEALTH SUPPORT
(Newport News, Va)
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Insurance Verification Coordinator
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Works under the supervision of the Manager as well as any onsite facility Manager or Director. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Provides support as needed for referring self pay patients for financial counseling. Participates in orientation and performance improvement processes as needed. Performs Insurance Coordinator and other duties as needed.
EDUCATION: High school graduate, GED or higher advanced collegiate preparation required.
EXPERIENCE: Prefer at least 1 year of experience in the field of health care and customer service.
HOURS: Monday - Friday 8:30 - 12:30 or Monday - Thursday 8 - 1
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Location: Riverside Hospital Services
(Newport News, Va)
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Office Assistant
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Riverside Medical Group (RMG) is seeking candidates to fill Office Assistant vacancies throughout the Peninsula to include Newport News, Hampton, Yorktown, Williamsburg, and Smithfield. Riverside now has over 350 physicians in our Riverside Medical Group and were growing! RMG is one of the largest and most diverse multi-specialty group practices in the state of Virginia. Our physicians are linked by an electronic medical record system that is leading the nation. We are now able to provide fast access to quality medical care for our 485,000 patients by interconnecting 350 physicians in 132 locations across Hampton Roads. Riverside Medical Group has been recognized as an Employer of Choice and 20 Physicians have been named as Top Doctors in Hampton Roads' Magazine.
The role of Office Assistant within RMG works under the direct supervision of the front office supervisor and practice manager. An Office Assistants primary responsibilities are to greet and check in patients while also answering a multi-line phone system and providing exceptional customer service to our patients. Additional responsibilities include taking appropriate phone messages, scheduling appointments, printing encounter forms, collecting time of service payments, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.
Preferred qualifications include: High school diploma or equivalent with emphasis on clerical courses. Experience in a physicians office. Some knowledge of coding and insurance is helpful. Traditional hours are 8 am to 5 pm Monday through Friday. Some offices have extended hours. For more information on Riverside Medical Group please visit: http://www.riversideonline.com/rmg/index.cfm
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Location: Riverside Medical Group
(Peninsula, Va)
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Office Assistant - CEAGH Williamsburg
(Added 4 days ago)
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New!
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DESCRIPTION: The Center for Excellence in Aging and Geriatric Health (CEAGH) is a non-profit 501 c 3 organization funded by a coalition of healthcare, educational, civic groups, research and assessment services. We are dedicated to improve the quality of life for older adults by promoting understanding of the aging process and how it impacts not only older adults, but the entire community. Riverside Health System is affiliated with this unique, non-profit center located in Williamsburg, Virginia. CEAGH conducts Geriatric Assessments, Driving Evaluations, Clinical Trials and Aging Research Studies. Works under the direct supervision of the Director of Clinical Research. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, notifying departments of patient arrivals, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.
EDUCATION: High school diploma or equivalent with emphasis on clerical courses or equivalent preferred.
EXPERIENCE: Working experience in a medical office setting highly preferred with some medical terminology experience helpful.
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Location: LHARS Management Contracts
(Williamsburg, Va)
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Office Assistant - Float Pool
(Added 5 days ago)
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New!
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Riverside Health System's Staffing Resources is looking for Office Assistants to be part of our System Wide Labor Pool. The office assistant works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. Must be available to work at various facilities as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: One year clerical experience preferred; experience in a physician practice preferred. Some knowledge of coding and insurance is helpful.
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Location: STAFFING RESOURCES - OTHER
(, Va)
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Office Assistant, Adult Day Care
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DESCRIPTION: Part Time opportunity to provide clerical and administrative support for our Adult Day Center in Newport News, VA. Flexible hours are available. able to work independently and . Must be able to answer phones and direct traffic. Maintains employee in-service records, daily reports, payroll and assists in the upkeep of employee folders. Provides a variety of secretarial support to include office correspondence (telephone, faxing, mailing, etc.), typing and special projects. Assists with Accounts Receivable reporting and calling. Maintains Adult Daycare filing system and recordkeeping. Provides assistance with Adult Daycare admissions recordkeeping as it relates to licensing standards. Assists Adult Daycare participants as needed, to include serving snack, assisting with ambulation, greeting at the door, etc. Assures transportation and tickets are arranged for specific participants as assigned.
EDUCATION: High school diploma or equivalency required.
EXPERIENCE: Must have working knowledge of MS Office software. One (1) year secretarial experience preferred.
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Location: Adult Day Care - Newport News
(Newport News, Va)
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Patient Access Representative
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Works under the supervision of the Patient Access Supervisor and Manager of Business Relations. Performs functions related to efficient collection and processing of patient demographic and insurance information required for admission to outpatient services at RRI. Performs pre-admission insurance verification for all inpatient services. Responsible for reviewing insurance coverage and/or fee for service payments for therapy services with patient/representative and obtaining consent. Responsible for receiving over the counter payments and disbursing petty cash. Responsible for obtaining patient signatures for all required admission consents and other documents. Responsible for answering phones and emails regarding patient care. Will be primary liaison between patient and staff, physicians, insurance companies and case managers. Performs all duties while maintaining a professional, cheerful, and helpful attitude at all times. Utilizes knowledge of general data entry procedures and regulations as pertains to the HCS, SMS and HBO systems. Utilizes computer skills to access internet/intranet to obtain patient information/education, processing pre-registration information, emails and electronically file for insurance coverage for patients. May perform other duties as assigned such as handling inquiries from referral sources regarding RRI services and programs. Computer experience required in MS Office. Clear speaking, ability to communicate with physicians, case managers, referral sources, patients, family/guests and staff. Precise hand-eye coordination to utilize a computer for inputting information. Ability to type a net speed of 30 words per minute. Excellent organizational ability and time management; good secretarial skills necessary. Good communication skills necessary to positively interact with patients, families, visitors, medical staff, administration, and other staff.
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Location: Riverside Rehabilitation Institute
(Newport News, Va)
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Patient Accounting Representative
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Riverside Health System is seeking a full time Patient Accounts Representative to work in the Patient Accounting Department. The qualified candidate will work under the supervision of the Patient Accounting Managers and Director. Effectively utilizes computer system and telephone system to carry out daily work activities. Responsible for identifying and reporting any trends that cause issues with the timely and accurate filing of claims. Must meet or exceed productivity standards required for assigned position. Ensures adherence to established policies and procedures.
EDUCATION: High school graduate, GED or higher advanced collegiate preparation required
EXPERIENCE: 1 to 2 years of related experience in the field of healthcare and customer service is preferred. Healthcare Billing and Collections experience is preferred (Acute Hospital Experience desired). Strong knowledge of healthcare insurance and payer rules or Medicare regulations preferred. High level of proficiency with Microsoft Excel very helpful.
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Location: Riverside Hospital Services
(Newport News, Va)
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Patient Accounting Team Leader
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Riverside Health System is seeking a Full Time Team Leader to work in the Patient Accounting Department. The qualified candidate will work under the supervision of the Patient Accounting Managers and Director. Effectively utilizes computer system and telephone system to carry out daily work activities. Responsible for identifying and reporting any trends that cause issues with the timely and accurate filing of claims. Must meet or exceed productivity standards required for assigned position. Ensures adherence to established policies and procedures.
REQUIREMENTS:
EDUCATION: High school graduate, GED or higher advanced collegiate preparation required.
EXPERIENCE: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
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Location: Riverside Hospital Services
(Newport News, Va)
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Patient Accounts Rep
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Works under the supervision of the Patient Accounting Managers and Director. Effectively utilizes computer system and telephone system to carry out daily work activities. Responsible for identifying and reporting any trends that cause issues with the timely and accurate filing of claims. Must meet or exceed productivity standards required for assigned position. Ensures adherence to established policies and procedures.
REQUIREMENTS:
EDUCATION: High school graduate, GED or higher advanced collegiate preparation required
EXPERIENCE: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
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Location: Riverside Hospital Services
(Newport News, Va)
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Patient Accounts Representative RMG
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Riverside Medical Group in Newport News, VA has a full-time opening for an Accounts Receivable Representative. Qualified candidate is responsible for billing and insurance denial follow-up activities, following all existing policies and procedures. Must demonstrate strong problem solving and organizational skills. Works under the direction of the Accounts Receivable Manager and Senior Accounts Receivable staff. Education: High school graduate, GED or higher advanced collegiate preparation required. Experience: Prefer at least 1 year of experience in the field of health care and customer service.
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Location: Riverside Medical Group
(Newport News, Va)
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Patient Registration Representative
(Added 8 days ago)
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Riverside Shore Memorial Hospital in Nassawadox, Virginia located on the Eastern Shore in Virginia is seeking a Labor Pool Registration Representative. Shore Memorial a 143-bed facility with an amazing range of care, from our Skilled Nursing Facility, to our Intensive Care and Emergency departments and more.
JOB SUMMARY: Works under the direct supervision of the Supervisor of Patient Access as well as any onsite facility Managers & Directors. Responsible for following all policies and procedures associated with the registration of all patient types and the clerical support functions of Patient Access. Responsible for providing excellent customer service, participating in a team environment and working closely with management to improve processes.
EDUCATION: High school graduate preferred
EXPERIENCE: Previous experience working with the public preferred, Knowledge of Microsoft Office products very helpful, Hospital or physician office registration or billing experience helpful. Ability to work in a fast pace envioronment, Excellent telephone and communication skills, Ability to type 30wpm on Creativity with a maximum of 5 errors
HOURS: Rotating
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Location: Shore Memorial Hospital
(Eastern Shore, Va)
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Quality Data Analyst/Secretary
(Added 6 days ago)
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New!
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Job Summary: This position is responsible for ongoing analysis of health care information, obtained from a variety of sources, including patient care, financial, and demographic data. It involves development and preparation of information products in support of the Quality Management and Nursing Administration departments . It requires the ability to analyze health care data from conceptualization through presentation of the data. It requires proficiency with analytical tools (MiniTab, Excel), knowledge of data analysis methodology, use of presentation software, strong communication skills and a strong commitment to and affinity for delivering the highest level of customer service. Provides clerical support, technological assistance, research, writing portrayal of data. Also included is project work related to the efficient operation of the Quality and Nursing Administration departments and acts as a backup to the hospital administration support team as needed. Under supervision of the Quality Director and Nursing Director, provides support for nursing administration management and project management, as well as technical aspects of the work of the Quality Management Department.
Education: High School graduate required. Prefer advanced business and support skills. Preferably a degree or certification in business office management.
Experience: Experience preferred as an executive assistant in a healthcare setting. Proficient skills learning multiple information systems and data collection tools and meeting minute/agenda preparation required. Must be accurate and able to perform duties with speed. Typing speed of 55 wpm with 5 or fewer errors required. Must be able to manage multiple priorities and prioritize time efficiently. Must have attention to detail, be a self-starter, and require little supervision. Must have excellent knowledge, skills, and abilities in computer applications including Microsoft Word, Excel, Access, and PowerPoint, to perform a wide variety of tasks, including database, spreadsheet, project management, and web applications. Will be required to demonstrate typing speed, meeting minute preparation and excel skills at time of onsite interview. Basic knowledge of database design and creation of graphs. Able to analyze, comprehend, understand, synthesize, and draw conclusions from data from a variety of sources. Must have long and short term memory. Must be observant.
Hours: Monday - Friday, primarily 8:00am-5:00pm.
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Location: Riverside Tappahannock Hospital
(Tappahannock, Va)
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Senior Secretary
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Riverside Medical Group, Radiation Oncology, is currently recruiting for a Senior Secretary. This position will work under the supervision of the Director of Radiation Oncology Services performing duties including greeting patients, scheduling appointments, registering patients, maintaining records in EMR and filing. Verifies and documents insurance information and obtains authorization for treatment as appropriate. The primary focus will be on the charge entry, working scrub ques. Performs other duties as assigned.
EDUCATION: High School graduate preferred. Knowledge of medical terminology and insurance verification procedures preferred.
EXPERIENCE: Prior experience in a medical office preferred. Must be able to type 40-45 WPM.
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Location: Riverside Medical Group
(Newport News, Va)
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Staffer
(Added Today)
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New!
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Works under the direct supervision of the Nurse Manager of Patient Care Operations. Coordinates and assists the nurse managers, directors, supervisors, and charge nurses with staffing for the nursing units using critical thinking skills and effective communication that maintains an environment of excellence that is patient focused. Works closely with all departments to maintain various staffing reports. Supports the educational needs of new staff members in the department. High School graduate or equivalent preferred. Previous experience with patients in acute care or nursing home preferred. Schedule will be rotating to include all 3 shifts (days, evenings, and nights).
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Location: Riverside Regional Medical Center
(Newport News, Va)
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Surgical Coordinator
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JOB SUMMARY: Works under the supervision of the physician and Surg Scheduling Supervisor and Practice Manager. Schedules surgery with patients. Posts surgery at designated hospitals. Schedules pre-operative and post-operative office appointments for surgical patients as indicated. Compiles patients surgery charts and appropriate paperwork. Completes preliminary paperwork needed for each surgical patient and places in chart for physician to review. Obtain pre-certification/insurance checks when necessary. After pre-operative examination, copies each patients surgical paperwork to include labs, H&P forms, etc., and sends same to the appropriate hospital. Schedules and coordinates with appropriate facility any needed pre-operative surgical tests or clearances for patients. Coordinates with the appropriate instrumentation companies for any special equipment needed. Performs other duties as assigned from time to time by the Office Manager.
EDUCATION: High school diploma or equivalent preferred
EXPERIENCE: A minimum of one year experience in a doctor's office setting as a scheduler highly desired.
HOURS: 8am to 5 pm
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Location: Riverside Medical Group
(Newport News, Va)
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Transcriptionist
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Works under the direct supervision of the office manager. The Transcriptionist transcribes physician practice transcription and other specified dictation as dictated by the Physicians, utilizing Microsoft Word and the Dictaphone system or works with the appropriate outside vendor. The Transcriptionist is responsible for making sure all transcription is reviewed, corrected and approved by the appropriate physician before forwarding on to the appropriate referring provider. The Transcriptionist is responsible for keeping accurate contact information on referring providers, researching unfamiliar words by whatever means in order to produce a high quality medical document and forwarding transcription to the appropriate providers by the following means, EMR, fax or mail.
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Location: Riverside Medical Group
(Newport News, Va)
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