Secretarial/Clerical Employment Opportunities

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Accounts Payable Coding and Verification Clerk
Works under the supervision of the Accounts Payable Manager. Processes for payment invoices or check request that have been matched, coded and prices verified. Verifies approval signature is correct according to the Spending Authority Policy or Special Signature List. This procedure is performed to ensure the adequacy of internal control in the purchasing/receiving/payment cycle. Performs other duties as assigned. EDUCATION: High School Diploma or Equivalent Required EXPERIENCE: One year prior experience required in the absence of secretarial school.
Location: Riverside Hospital Services (Newport News, Va)

Accounts Receivable Rep
Job Summary: Works under the direct supervision of the Accounts Receivable Supervisor or Office Manager. Responsible for entering into computer and assigning proper ICD-9 and CPT-4 codes to incoming work. Contributes to the proper management of health information through consistent and accurate code assignment processes, adhering to all regulatory coding principles. Responsible for data entry of patient demographics, and administrative and medical supply ordering as applicable based on the practice. Responsible for working claims, answering billing questions, and working the task management queues (denials). Assists as needed with patient scheduling. Education: High school diploma or equivalent preferred. Certification: CPC preferred Experience: Experience in a doctor's office preferable. Some knowledge of coding and insurance helpful.
Location: Riverside Medical Group (Newport News, Va)

Accounts Receivable Rep - Self Pay Team
Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred. Certification: CHAA or CPAT Preferred Experience: High School Diploma or GED Required and 3+ years experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience.
Location: Riverside Hospital Services (Newport News, Va)

Administrative Assistant
Job Summary: Works under the supervision of the Director. Provides high level administrative support by performing functions such as preparing statistical reports, receiving visiitors, arranging conference calls, scheduling meetings and corrdinating special functions. Manages office supply inventory, office equipment, purchase orders and assists with contract renewals. Performs all payroll functions. Must be technically strong with Microsoft Office Products. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. This person will serve as a role model for the department by displaying a positive, patient centered, and solution oriented approach and attitude. Education: High school graduate or GED required. Bachelor's or Master's preferred. Experience: Prefer 2-years previous experience as an advanced administrative assistant or related role.
Location: Riverside Community Services (Newport News, Va)

Administrative Assistant (Added 5 days ago) New!
Riverside Tappahannock Hospital located in Tappahannock, Virginia is currently seeking a part time Administrative Assistant to join their team. The Administrative Assistant works under the direction of the Director of Nursing/Patient Care Operations. Supports other Leadership staff as needed. Responsible for assisting in routine general secretarial and receptionist duties, including typing, answering phones, computer data entry, minor routine ordering, computer operations and capturing committee minutes. Assists in the day-to-day operations of the Nursing and Clinical Support departments. Responsible for filing, processing payroll and coordinating office duties. Education: College degree preferred. Certification: Office Management Specialty Certification preferred. Experience: Minimum of 3 years secretarial/administrative experience required. Previous secretarial or administrative experience in a medical setting preferred. Proficiency in Microsoft Office required. Medical terminology and computer experience is highly preferred.
Location: Riverside Tappahannock Hospital (Tappahannock, Va)

Business Office Associate (Added 3 days ago) New!
Riverside Cancer Infusion Center in Chesapeake, Virginia is currently hiring a Full Time Business Office Associate. The Business Office Associate (BOA) works under the supervision of the Business Office/Accounts Receivable Manager and Director. Responsible for all charge entry, accounts receivable follow up, payment posting, insurance verification and authorization. Responsible for customer accounts in Medipac as well as Centricity Practice Management system. The BOA is responsible for keeping up to date with CPT, ICD-9, HCPCS coding. This position requires initiative, independent judgment and multi-tasking skills. Functioning as a team member, the staff is flexible in their work assignments, rotates to support needs of the business office. Must utilize and adhere to established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices. Education: Some College or Business courses preferred. Experience: Two years billing experience preferred, Oncology billing experience desired. Knowledge of the entire billing process to include authorizations, charge entry, claims submission, payment posting and AR follow up.
Location: Cancer Infusion Center Chesapeake (Southside, Va)

CSA - RRMC ER
JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information. EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.
Location: Riverside Regional Medical Center (Newport News, Va)

Coder
Job Summary: Works under the supervision of the Medical Records Manager, and provides coverage in the absence of department coder. Responsible for following all policies and procedures associated with the coding classification schemes to assign timely and accurately diagnostic codes to inpatient records, for the purpose of patient bills to drop from the billing system. Duties include: abstract information for clinical indices, enter final diagnoses into abstracting system for finalization of billing. Follow up with practitioners for missing diagnoses or clarification of diagnoses before final coding. Analyze discharged patient records for completeness according to accreditation and licensure standards, and the Medical Staff Bylaws, Rules and Regulations. Assignment of deficiencies, flag and log deficiencies into incomplete records system for tracking, and remove completed deficiencies from system. Assist department manager with data and other duties as requested. The team member demonstrates RHS team member core values and standards for which all employees, regardless of their position, are accountable. Education: High School graduate or G. E. D. required. Certification: Must maintain current Certified Professional Coding (CPC) certification by American Academy of Professional Coders (AAPC), and/or Certified Coding Specialist (CCS) by the American Health Information Management Association (AHIMA). Experience: Two or more years prior work experience in a hospital Medical Records Department or related psychiatric healthcare facility is required. Diagnostic coding (current editions of DSM and ICD) and discharge abstracting experience required. Word processing/data entry proficiency required.
Location: Riverside Behavioral Health Center (Hampton, Va)

Customer Service Assistant (Added 11 days ago)
JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information. EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.
Location: Riverside Regional Medical Center (Newport News, Va)

Data Processing Clerk, Home Health (Added 3 days ago) New!
DESCRIPTION: The Data Entry Clerk works under the supervision of the Office Manager. The data entry clerk performs duties such as data entry into and retrieval from the computer system, telephone communications, filing, managing discharge charts and microfilm and assisting with other office procedures as needed. EDUCATION: Must be a high school graduate plus one year secretarial or data entry training. Medical terminology is helpful. EXPERIENCE: Previous experience as a secretary or data entry clerk preferred with medical terminology background. HOURS: Monday,Wednesday,Thursday,Friday 8am-12pm
Location: Riverside Regional HHA (Newport News, Va)

Insurance Coordinator (Added 11 days ago)
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED and 3+ years experience in Revenue Cycle, business office setting /or College Degree and 2+ years experience required. Master's Degree can count for 1 year of additional experience. Certification: Revenue Cycle Specific Certification required (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).
Location: Riverside Hospital Services (Newport News, Va)

Intern- Health Information Management Services (HIMS) (Added 4 days ago) New!
Riverside Health System- Health Information Management Services (HIMS) is seeking a summer Intern. The Riverside Health System internship program is a combination of mentoring, learning activities, and project work designed to give broad exposure to the inner workings of a health care system. The internship program is a ten-week program consisting of various assignments throughout the health system combined with leadership development opportunities. Interns will be assigned to one department or facility for the entire program where they will work under the supervision/mentorship of an experienced Business Unit Leader. Additionally, they will attend training and development meetings in an environment with other interns/residents. Interns may work in the following functional areas, hospital/facility/clinic administration, finance, information technology, marketing/communications, or human resources. Qualifications: Minimum GPA 3.0-verfified by current college transcripts Completed two years of college Currently Enrolled in a Bachelors or Masters Degree program Excellent written and verbal communication skills Strong interpersonal, analytic, critical thinking, leadership, and self-management skills Computer literate with proficiency in the Microsoft Office Suite Demonstrated ability to lead and manage projects independently Demonstrated work ethic, goal orientation, and academic success Education Minimum GPA 3.0- preferred (verified by current college transcripts). Completed two years of college. Verifiable enrollment in an accredited Bachelor of Science program in the field of engineering, operations research or management, business, or related field preferred. Job Specifications Must have reliable transportation to travel between Riverside Health System facilities based on need due to projects during Internship. Hours M-F Days (hours will vary based on department needs) Location Various facilities within Riverside Health System. Must have reliable transportation to travel between Riverside Health System facilities based on need due to projects during Internship. This opportunity will close on 5/1/2015. Ideal candidate must be able to start working in May 2015 for 10-12 weeks, or as determined at time of offer. This is a paid internship program.
Location: Riverside Hospital Services (Newport News, Va)

Office Assistant
Are you looking for a rewarding opportunity that offers flexible scheduling and the ability to work in a variety of settings? Is work-life balance important to you? Riverside Health System offers these options by becoming part of the Staffing Resources Center. The Center was designed to create a system wide float pool to assist in staffing various positions throughout Riverside Health System. The ultimate objective of the Staffing Resources Center is to align and optimize labor resources across the health system. The Staffing Resources team is seeking experienced Office Assistants to work in physician practices. Responsibilities include but are not limited to greeting & checking in patients; answering incoming telephone calls and taking appropriate messages; scheduling appointments; providing information to and for the patients; assisting other team members as needed. When you become a part of Staffing Resources, you may be eligible for premium pay and flexible self-scheduling. In order to meet the staffing needs of the health system, team members have a mandatory commitment of 24 hours per 4 week schedule period. Current qualified Riverside team members are eligible to become part of the Staffing Resources float pool and pick up shifts in other Riverside locations. The mandatory commitment does not apply to current Riverside team members unless their position in Staffing Resources is their primary health system job. Education: High School diploma with emphasis on clerical courses or equivalent preferred. Experience: Must have at least 1 year experience in a physician practice. Knowledge of coding and insurance is preferred.
Location: Staffing Resources (Newport News, Va)

Office Assistant (Added 11 days ago)
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.
Location: Riverside Medical Group (Hampton, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Monday-Friday, 8:00am-5:00pm
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Bruton Family Practice HOURS: Monday-Friday, 8:00am-5:00pm
Location: Riverside Medical Group (Newport News, Va)

Office Assistant (Added 13 days ago)
The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.
Location: Riverside Medical Group - Riverside Walter Reed Hospital (Gloucester, Va)

Office Assistant (Added 13 days ago)
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: RPWH - Oyster Point
Location: Riverside Medical Group (Newport News, Va)

Office Assistant, Orthopedics, Sports Med & Physiatry
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: 8:00am-4:30pm
Location: Riverside Medical Group (Newport News, Va)

Office Assistant- Eagle Harbor
JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: EAGLE HARBOR
Location: Riverside Medical Group (Southside, Va)

Office Assistant/Phone Operator
Job Summary: Works under the direct supervision of the Director over the Call Center. Primary responsibility is displaying exceptional customer service while answering multiple phone lines and scheduling appointments for Primary Care patients throughout the health system. This position has the potential to expand to include referral coordination responsibilities. Ability to multitask a must. Education: High school diploma with emphasis on clerical courses or equivalent preferred. Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. Hours: Monday-Friday, 7:00am-5:00pm, Flexible Hours
Location: Riverside Medical Group (Williamsburg, Va)

Operator System
Job Summary: Works under the supervision of the Manager as well as any on site facility managers or directors. Answer and process all inbound calls for the facility to include emergency code calls. Maintains the integrity of databases to include updating paging information, contact information, and on call information for various departments and physicians. Participates in orientation of new employees, and performance improvement processes as needed to meet the needs of the department. Meets or exceeds all performance standards. Education: High School Diploma or equivalent required - Technical Computer training or college education preferred. Experience: Prefer at least one year experience in a customer service related field.
Location: Riverside Community Services (Newport News, Va)

Patient Account Rep I
Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred. Certification: CHAA or CPAT Preferred Experience: High School Diploma or GED Required and 3+ years experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience.
Location: Riverside Hospital Services (Newport News, Va)

Patient Account Representative
JOB SUMMARY: Works under the department Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for billing and follow up; identifying issues and reporting trends. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. EDUCATION: High school graduate, GED or higher advanced collegiate preparation required LICENSURE: CPAT or CPAM certification preferred or obtained within 2 years of employment EXPERIENCE: 1 to 2 years of related experience in the field of healthcare and customer service is preferred. LOCATION: RMG Patient Accounting
Location: Riverside Medical Group (Newport News, Va)

Procurement Agent I
Riversides Supply Chain Management located in Newport News, Virginia, is currently seeking a full time Procurement Agent I to join their team. The Procurement Agent I performs all associated duties that support the Riverside Health System centralized procurement function. Strategic activities include placement of purchase orders, Electronic Data Interchange (EDI), utilization of Group Purchasing Organization (GPO), and effective utilization of contractual pricing. Maintains a comprehensive working knowledge of the electronic Materials Management information system- LAWSON. Works closely with Riverside Health System departments and vendors to ensure continuity, and support, of a sound procurement business function. Utilizes business tact and technique in everyday business encounters with all Riverside Health System customers and vendors. Has the ability to manage multiple projects simultaneously. Maintains current knowledge of business law and statutes as they pertain to purchasing. Practices business ethics at a high level. Exercises analytical and negotiating skills. Communicates to all levels of Riverside Health System customers through electronic and phone systems. Maintains a high level knowledge of the contracting process, the various types of inventories utilized in a healthcare situation, and the capital purchasing process. Works closely with all Value Analysis Teams. Resolves Accounts Payable discrepancies. Performs all duties and responsibilities in a timely manner. Facilitates meetings with vendors and other customers. Promotes partnership with customers. Seeks standardization of supplies and equipment. Promotes collaboration with fellow departmental staff. EDUCATION: Associates degree preferred, Business Administration, Finance, or Accounting preferred. Certification in a purchasing related area preferred. EXPERIENCE: 3 years of purchasing experience required. Must be able to demonstrate the following: analytics and problem solving skills, clear and effective communication skills, proficiency in PC and mainframe-based application, detail oriented. Healthcare related experience is a plus.
Location: Riverside Hospital Services (Newport News, Va)

Provider Based Billing Rep
Job Summary: Works under the department Managers and Director. This position works on the Provider Based Billing Team, in this position the Representative must have full knowledge and understanding of both the Acute Care and RMG billing systems, rules and regulations. Effectively utilizes all department specific computer and telephone systems. Responsible for billing and follow up; identifying issues and reporting trends. Acts as a liason between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. Licensure: CPAT or CPAM certification preferred or obtained within 2 years of employment Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

RHS Customer Service Rep (Added 10 days ago)
Works under the supervision of the Manager. Responsible for handling patient inquiries via the telephone, to include Riverside acute care facility billing inquiries and Riverside Medical Group physician billing inquiries. Effectively utilizes all billing software systems, computer systems and telephone system to provide accurate, thorough responses to patient account inquiries and for the delivery of exemplarily customer service. Utilization includes Medipac, Invision, Athena, Clinicals, Soarian Imaging, Centricity, R-care and others as required. Responsible to follow established policies and procedures. Participates in orientation and performance improvement processes as needed. Corrects and rebills accounts. Implements patient safety by properly identifying patients. Knowledge of Insurance payer billing and authorization requirements for both facility and physician billing necessary. Follows and applies all Riverside Health System procedures and policies pertaining to self-pay Financial Assistance and discounting programs, utilizing a variety of software applications. Deep and broad experience with Revenue Cycle software/systems necessary. A strong understanding of revenue cycle operations in the following functional areas: Registration, Charge Entry, Billing/Follow-up, Insurance Verification, Central Scheduling, including denial resolution, for both Riverside facility and medical group billings. Responsible to identify issues and reporting trends. Uses multiple systems in daily work. Works with patients for payment plans and charity consideration. Acts as a liaison between the billing office and all front end locations. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High School Diploma or GED, Bachelor's or Master's Degree preferred. Certification: Revenue Cycle Specific Certification required (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) within 1 year. Experience: 2+ years experience in Revenue Cycle, business office setting (High School Diploma or GED)/or 1+ year(s) customer service experience (College Degree). Master's Degree can count for 1 year of additional experience
Location: Riverside Hospital Services (Newport News, Va)

Receptionist
To work at the new Alternative Care Site-Manchester located in Richmond, VA.JOB SUMMARY: Works under the supervision of the Center Manager. Primary responsibilities are greeting and checking in participants, guests, and vendors, answering the telephone and taking appropriate phone messages. Provides daily van schedules to Transportation team, relays information to and from the participants, family members and staff. Responsible for appearance and upkeep of the facility reception and waiting area to include replenishing materials and supplies as needed. Distributes incoming facility mail, deliveries and facility receivables. Assists PACE staff members as needed. EDUCATION: High school graduate or equivalent required; additional training in clerical work preferred. Must be proficient in the use of Word, Excel, and database entry; other experience with MS Office applications also preferred. EXPERIENCE: One to two years previous receptionist, clerical or related experience required, three or more years preferred. One year working experience with the frail and/or elderly population required. ADDITIONAL REQUIREMENTS: Ability to edit and proof documents for correct grammar, spelling, etc. Ability to operate phone system, facility alarm system, and other communication devices effectively. Must be able to proficiently use a computer for a wide variety of applications, word processing, email and data entry. Ability to operate phone system, facility alarm system, and other communication devices effectively. Must be able to proficiently use a computer for a wide variety of applications, word processing, email and data entry. Excellent interpersonal skills and communication skills required. Must be polite, personable, have excellent telephone skills and be customer focused. Must demonstrate a flexible, positive approach to assignments and maintain effective working relationship with a variety of positions and staff with ability to interact professionally with multidisciplinary team, patients, family, visitors, volunteers and students. Able to lift/push/pull/carry or other wise move objects up to 10 pounds occasionally (1/3 of the shift) and less than 10 pounds up to frequently (2/3 of the shift). Must be able to sit for extended periods of time and able to stand/walk occasionally. Ability to respond quickly and appropriately, following protocol for emergency situations. Able to hear to facilitate effective responses and assistance. Able to speak clearly using phone and in-person. Must be able to visually observe, manipulate computer and other systems. Minimum potential exposure in immediate work area to chemicals used for disinfection, cleaning products, hot water and specialty equipment that requires knowledge and training; minimum potential for exposure to potentially infections body fluids if in vicinity of patient care areas. HOURS: Primarily Monday through Friday 8:30am to 5:00pm and rotating weekend.
Location: Pace - Manchester (Richmond, Va)

Registrar Nurse Aide Program (Added 6 days ago) New!
Performs admissions and associate registrar functions specifically for the Riverside Lifelong Health Nurse Aide Program. Works collaboratively with the Riverside College of Health Careers Recruitment Coordinator to attract the most qualified candidates for admission to the Nurse Aide Program, who have the potential to become viable candidates for employment as a nurse aide with Riverside Health System across a service area that covers eastern region of Virginia, including Smithfield, the Peninsula, and the Middle Peninsula. Serves as a liaison and counselor to prospective students and their parents during the application, and decision process to includes course registration, financial aid support, data entry, and data mining for student information. Collaborates with Nurse Aide educators for selection and placement, and with the Riverside's Talent Recruitment Center for employment opportunities following graduation. Assists with school events such as orientation, recruitment events, and graduation. Education: High School Diploma required, Associates Degree Business/Related Field preferred. Experience: Three years working experience in a business office setting required, experience in an education office setting strongly preferred.
Location: LHARS Management Contracts (Newport News, Va)

Registration Rep (Added 3 days ago) New!
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: Saturday & Sunday 7:00am-3:30pm
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: Monday-Friday, 8:00am-4:30p
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative ED (Added 10 days ago)
Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status, having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Position to work in the Emergency Department. Education/Experience: High School Diploma or GED Required and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: Fridays and Saturdays 11:00pm-730am
Location: Riverside Regional Medical Center (Newport News, Va)

Sr. Exec Secretary
Job Summary: Reports to the Director of Information Systems. Duties involve a wide variety of clerical functions, administrative and staff support and office coordination for the Information Systems departments.. Receives and screens incoming calls and visitors, determines which are priority matters, and alerts the staff and management accordingly. Plans and coordinates arrangements for professional conferences. Coordinates and facilitates the staff and managements calendar to arrange appointments, meetings, and conferences. Recommends actions to be taken on office expenditures such as equipment and supply needs and keeps supplies stocked accordingly. Makes travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records and assists in expense reimbursement. Creates purchase requests and reviews invoices as appropriate. Performs other duties as assigned. Education: High school diploma, GED required. Bachelor's degree preferred. Experience: 2 years previous experience as an advanced administrative assistant and Microsoft Word and Excel experience strongly preferred.
Location: Riverside Hospital Services (Newport News, Va)

Trauma Registrar
Reports directly to the Trauma Program Manager and Trauma Medical Director. Responsible for following all policies and procedures associated with the coding classification schemes to assign diagnostic and procedural codes to the trauma patient population. Contributes to the proper management of health information through consistent and accurate code assignment processes adhering to all regulatory coding principles. Responsible for overseeing trauma registry activity, including maintenance of a comprehensive trauma registry meeting the requirements of the Virginia Trauma Designation process. This position is responsible for downloading accurate data to the state and national data registries. Additionally, this individual coordinates the collection and analysis of statistical data related to the clinical outcomes for the designated patient populations, supporting the JCAHO initiatives for outcomes research. The Registrar works to improve the quality of the trauma program through the tracking and dissemination of various quality indicators. Education/Experience: High School diploma (or equivalent), one year of coding experience required, and requires specialty certification within two years of employment (Certification Examination for Trauma Registrars issued by the American Trauma Society), and requires computer experience (Word and Excel). Requires successful completion and passing scores in Windows management and spreadsheet programs within six (6) months of employment Prefer Associates degree in healthcare related field, registered health information technology, previous anatomy and medical terminology education and/or work experience, EMS experience preferred.
Location: Riverside Regional Medical Center (Newport News, Va)

Unit Secretary - Telemetry (Added 11 days ago)
Riverside Regional Medical Center, located in Newport News, Virginia, is currently seeking a PART TIME Unit Secretary to join to Telemetry Team. The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. EDUCATION: High School Diploma or GED preferred. EXPERIENCE: 1 year of experience in a healthcare setting preferred. Knowledge of medical terminology and proficiency in healthcare computer based systems preferred. HOURS: Rotating shifts
Location: Riverside Regional Medical Center (Newport News, Va)

Unit Secretary/ Women and Infant Care
Riverside Regional Medical Center located in Newport News, Virginia is currently seeking a full time Unit Secretary to join their team in the Women and Infant Care Unit. The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the Nurse Manager, Registered Nursesand Licensed Practical Nurses. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. This specific position will assist with the completion and processing of birth certificates/paternities. Education: High School diploma preferred. Experience: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred. Hours: Rotating
Location: Riverside Regional Medical Center (Newport News, Va)



 

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