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JOB SUMMARY: Processes for payment invoices or check request that have been matched, coded and prices verified. Verifies approval signature is correct according to the Spending Authority Policy or Special Signature List. This procedure is performed to ensure the adequacy of internal control in the purchasing/receiving/payment cycle. Performs other duties as assigned.

EDUCATION: High School Diploma or Equivalent Required

EXPERIENCE: One year prior experience required in the absence of secretarial school.

HOURS: 8:00am-4:30pm

Location: Riverside Hospital Services

Accounts Receivable Rep (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required and 2+ years' experience in Revenue Cycle setting or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. CHAA or CPAT Preferred. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Location: Riverside Medical Group

Administrative Assistant (Newport News, Va)

Riverside PACE located in Newport News, Virginia is seeking a Full Time Administrative Assistant to join their team.

PACE (Program for All-Inclusive Care of the Elderly) is a community-based program which provides patients with all necessary health services while they stay in their homes. It covers many different types of services including a day center, personal care in the home, home based emergency response system, transportation to appointments, delivery of medical supplies, therapy, as well as inpatient services.

JOB SUMMARY: Performs a wide range of general secretarial and administrative duties in support of the PACE management team and staff. Assists with completion of check requests, assists with maintaining PACE staff phone numbers and on call tree, ordering office supplies and equipment, assists with submission of mileage logs, assists with data entry into Net Learning. Acts as back up to receptionist. Assists with data entry of quality monitors into spread sheets and with maintenance and compliance auditing of employee HR records.

EDUCATION: High school graduate or equivalent required with secretarial/office administration curriculum preferred; Associates degree in related field preferred. Must be proficient in the use of Word, Excel, and database entry; experience with MS Office applications also preferred.

EXPERIENCE: Two years previous secretarial/administrative or related experience required, three or more years preferred. One year working experience with the frail and/or elderly population required.

HOURS: Primarily Monday through Friday 8:00am to 4:30pm. Additional hours as needed to meet the needs of the facility.

Location: PACE - Newport News

Job Summary: Performs a wide variety of secretarial and general administrative duties for the facility's nursing leadership team. Assists with the day-to-day operations of the departments. Responsibilities include daily monitoring of supplies, petty cash, meeting schedules. Inputs changes to policies and procedures, reports and compiles statistical data to assist with presentation of reports at monthly meetings. Demonstrates excellent customer service, the development of a supportive team environment and ongoing establishment of a strong working relationship with management to assist with the smooth operations and the improvement of processes. Performs other duties as assigned.

Education: High school diploma or equivalent required. College degree preferred.

Experience: Minimum of one year related experience (receptionist and/or clerical) required. Computer experience (Microsoft Office Software), and typing 45-55 WPM required. Candidate with previous experience supporting executive level leadership is desired. Strong computer skills in Word, PowerPoint, Excel, and Outlook necessary for position. Excellent calendar management skills needed, including the planning and coordination of meetings.

Hours: Primarily days, evenings and weekends as needed

Location: Riverside Walter Reed Hospital

Benefits Technician (Newport News, Va)

Job Summary: Administers payroll processing and remittance preparation for deferred compensation plans. Maintains day-to-day communication with savings plan vendor, implementing any necessary changes and plan resolution. Serves as liaison to on-site DIA representative. Processes benefit-eligible terminations to include coordination with COBRA TPA. Develops and prepares materials for annual open enrollment home mailing. Assists Benefits Manager on retirement plan changes, updates, communications and special projects. Assist Manager and Director on special projects including Core Contribution and Total Value Statements. Maintain Benefits web page and develops language for new and/or changing policy(ies). Oversees the DollarSmart employee discount program as well as the inpatient deductible waiver and life claims processes. Provides team member education on employee benefits. Provides customer service and benefit plan problem solving for all centralized benefits plans. Serves as a liaison among benefit plan carriers, RHS Human Resources Departments, and employees in order to provide customer service according to the terms of coverage.

Education: High school diploma required; bachelor's degree preferred.

Experience: 5 years employee benefits or related experience with emphasis on functional benefit plan expertise. Working knowledge of the Human Resource and Payroll functions.

Location: Riverside Hospital Services

Business Office Associate (Newport News, Va)

Job Summary: Responsible for all charge entry, accounts receivable follow up, payment posting, insurance verification and authorization. Responsible for customer accounts in Medipac as well as Centricity Practice Management system. Responsible for keeping up to date with CPT, ICD-9, HCPCS coding.

Education: High School Education with clerical background preferred

Experience: Previous medical office experience preferred. Medical terminology, computer experience, and typing ability preferred. Ability-use Microsoft Office and other software necessary for position.

Location: Riverside Regional Medical Center

Riverside Health System is seeking Clerical Assistants to join our float pool team! We currently have opportunities available in Gloucester, Tappahannock, Williamsburg, Hampton and Newport News. The float pool offers a premium pay rate and flexible scheduling. Also, individuals are given the opportunity to work in a variety of clinical settings.

Job duties:

  • Greet and assist visitors
  • Answer the telephone
  • Schedule meetings
  • Maintains accurate calendars
  • Prepare and maintain records and reports
  • File documents
  • Order supplies
  • Educational Requirements: High School Diploma is required. Some college is preferred.

    Experience Requirements: 2 years of clerical experience is required. Proficiency in Word, Excel and Outlook.

    Location: Staffing Resources

    Job Summary: Responsibilities include leading day-to-day operations of the department; participates in the development and delivery of staff education and the training and orientation of new employees. Works with the manager to maintain a quality assurance program, reviews staff results and recommends performance improvement as needed. Monitors staff productivity and various reports that indicate quality and service. Sets the example for the department as the expert in accurate call taking and documentation with best outcomes. This person will serve as a leader and role model for the department by displaying a positive, patient centered, and solution-oriented approach to the work in the department.

    Education: High School Diploma or GED required.

    Certification: Certified Healthcare Access Associate (CHAA), Call Center or Comparable Certification/Education preferred

    Experience: Minimum 6 years working experience in a call center environment; with focus on customer service and/ or patient care; healthcare experience preferred. One year of supervisory / team lead experience preferred. Proven data entry/computer skills required. Ability to demonstrate strong leadership skills.

    Location: Riverside Community Services

    Communications Assistant (Newport News, Va)

    Communication Assistant needed to work in a large busy neurosurgery practice. Responsible for answering all incoming telephone calls and assisting caller or directing call to appropriate person/voice mail. During slow periods, communication assistant will assist in moving patient's appointments as required or doing clerical duties to assist front staff. Responsible for performing all clerical duties needed to support scheduling and messages and completing other duties as assigned.

    Education: High school diploma with emphasis courses or equivalent preferred.

    Experience: Doctor's office experience preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Customer Service Associate (Newport News, Va)

    JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information.

    EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.

    Location: Riverside Regional Medical Center

    Customer Service Associate (Newport News, Va)

    JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information.

    EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.

    Location: Riverside Regional Medical Center

    Customer Service Rep I (Newport News, Va)

    Job Summary: Responsible for handling patient inquiries via the telephone, to include Riverside acute care facility billing inquiries and Riverside Medical Group physician billing inquiries. Effectively utilizes all billing software systems, computer systems and telephone system to provide accurate, thorough responses to patient account inquiries and for the delivery of exemplarily customer service. Utilization includes Medipac, Invision, Athena, Clinicals, Soarian Imaging, Centricity, R-care and others as required. Corrects and rebills accounts. Knowledge of Insurance payer billing and authorization requirements for both facility and physician billing necessary. Works with patients for payment plans and charity consideration.

    Education/Experience: High School Diploma or GED and 2+ years' experience in Revenue Cycle, business office setting /or College Degree +1 year customer service experience. Master's Degree can count for 1 year of additional experience.

    Certification: Revenue Cycle Specific Certification (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) required within 1 year.

    Hours: 8:00am-6:00pm

    Location: Riverside Hospital Services

    Data Processing Clerk, Home Health (Added 2 days ago) (Newport News, Va)
    JOB SUMMARY: The Data Entry Clerk works under the supervision of the Office Manager. The data entry clerk performs duties such as data entry into and retrieval from the computer system, telephone communications, filing, managing discharge charts and microfilm and assisting with other office procedures as needed.

    EDUCATION: High School Diploma or equivalent required.

    EXPERIENCE: Previous experience as a secretary or data entry clerk preferred with medical terminology background.

    Location: Riverside Regional HHA

    Insurance Verif Coord I (Newport News, Va)

    Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education: High School Diploma or GED required, Bachelor's or Master's degree preferred.

    Certification: Revenue Cycle Specific Certification preferred (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).

    Experience: High School Diploma or GED and 2+ years' experience in Revenue Cycle, business office setting /or Bachelor's Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

    Location: Riverside Hospital Services

    Intern (Added Yesterday) (Newport News, Va)

    The Riverside Health System internship program is a combination of mentoring, learning activities, and project work designed to give broad exposure to the inner workings of a health care system. The internship program is a temporary program consisting of various assignments throughout the health system combined with leadership development opportunities. Interns serving in this role will be expected to participate in completing projects for the health system with minimal supervision. Interns will be assigned to one department or facility for the entire program where they will work under the supervision/mentorship of an experienced Business Unit Leader. Additionally, they may have the opportunity to attend training and development meetings in an environment with other interns/administrative residents. Interns may work in the following functional areas, hospital/facility/clinic administration, finance, information technology, marketing/communications, or human resources.

    Educational Requirements:

    • Minimum GPA 3.0 preferred. Completed one year of college verified by current college transcripts
    • Currently enrolled in an accredited Bachelors or Master's Degree program in one of the following fields: Business (finance, accounting, marketing) healthcare, or other related field.
    Experience Requirements:
    Strong leadership skills required. Demonstrated ability to lead and manage projects independently. Demonstrated work ethic, goal orientation, and academic success. Other demonstrated experience / skills include:
    • Excellent written and verbal communication skills.
    • Strong interpersonal, analytic, critical thinking, and self-management skills.
    • Computer literate with proficiency in the Microsoft Office Suite.
    • Must have reliable transportation.

    Location: LIFELONG HEALTH SUPPORT

    Riverside Health System is seeking a Labor Pool Medical Transcriptionist. The qualified candidate will work under direct supervision of the Transcription Manager to perform a wide variety of medical editing/transcribing of dictated reports by medical staff. Performs other duties as assigned.

    Education: High School graduate, or GED required. Certified Medical Transcriptionist (CMT) preferred.

    Certification: Certified Medical Transcriptionist preferred.

    Experience: Two years acute care medical transcription experience preferred. Must have six months medical transcription experience or be a graduate of a medical transcription program. Ability to operate computer terminal and principles. Medical terminology, computer experience (Microsoft Office), typing 65 wpm required with 3 or fewer errors required.

    Location: Riverside Hospital Services

    Job Summary: Consistently executes standardized protocols and effectively utilizes multiple specific computer and telephone software. Encounter documentation is detailed and accurate for calls and scheduling processes for internal and external patient's transportation and outpatient services. Participates in orientation of new employees and performance improvement processes. Assists with quality assurance, process improvement and other department projects necessary to department's function. The Team Lead assumes a leadership role with the interdisciplinary team to achieve optimal quality and resource outcomes. The Team Lead monitors operational functions and activities of the non-clinical staff by guiding, educating and supporting staff. Acts as a resource, mentor and facilitator. Performs case audits to identify opportunities for improvement.

    Education / Experience: High School Diploma or GED and 5+ years' experience in a call center environment required or College degree and 3+ years' call center experience required.

    Location: Riverside Community Services

    Medical Staff Assistant (Added Yesterday) (Newport News, Va)

    Job Summary: Performs a variety of clerical duties that support front desk operations. Functioning as a team member, the staff is flexible in the work assignments, rotates to support all aligned processes when needed and assists with training. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices. Staff is competent in scheduling and insurance verification.

    Education: Some college or business courses preferred.

    Experience: Previous registration and business office experience preferred.

    Location: Cancer Infusion Center Newport News

    Medical Transcriptionist (Hampton, Va)

    Job Summary: Performs medical transcription of dictated reports by medical staff. Responsible for following all policies and procedures associated with transcription. Complete dictation according to designated turn-around times, for the purpose of patient safety and for coding/billing purposes.

    Education: High School graduate or GED required. Special training in medical record transcription procedures preferred.

    Certification: Certified Medical Transcriptionist (CMT) preferred.

    Experience: Two years acute care medical transcription experience preferred. Must have six months medical transcription experience or be a graduate of a medical transcription program. Ability to operate computer terminal. Medical terminology computer experience (Microsoft Office), typing 65 words per minute with 3 or fewer errors required.

    Location: RIVERSIDE BEHAVIORAL HEALTH

    OFFICE ASSISTANT (Added 10 days ago) (Newport News, Va)

    JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized. Assumes other tasks as assigned by office manager.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. A minimum of 3 years front business office experience in a medical practice is stongly preferred.

    Location: Riverside Medical Group

    Office Assistant (Added 8 days ago) (Newport News, Va)

    Riverside Health System is seeking Office Assistants to join our float pool team! We currently have opportunities available in Gloucester, Tappahannock, Williamsburg, Hampton and Newport News. The float pool offers a premium pay rate and flexible scheduling. Also, individuals are given the opportunity to work in a variety of clinical settings.

    Responsibilities include but are not limited to greeting & checking in patients; answering incoming telephone calls and taking appropriate messages; scheduling appointments; providing information to and for the patients; assisting other team members as needed.

    Education:High School diploma with emphasis on clerical courses or equivalent preferred.

    Experience: Must have at least 1 year experience in a physician practice. Knowledge of coding and insurance is preferred.

    Location: Staffing Resources

    Office Assistant (Gloucester, Va)

    JOB SUMMARY: Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    HOURS: Part Time, Weekdays

    Location: Riverside Medical Group - Riverside Walter Reed Hospital

    Office Assistant (Newport News, Va)

    JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Hours: Part Time, 7:45am-5:00pm

    Location: Riverside Medical Group

    Office Assistant (Added 10 days ago) (Williamsburg, Va)

    JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Call Center Office Assistant will work under the direction of the Front Office Supervisor to ensure excellent customer service to patients and fellow healthcare providers over the phone. Primary responsibilities include ensuring an excellent patient experience, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients. Also responsible for taking appropriate phone messages, scheduling appointments, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Patient Account Rep (Newport News, Va)

    Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

    Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

    Certification: CHAA or CPAT Preferred

    Location: Riverside Hospital Services

    Purchasing Assistant (Newport News, Va)

    Riverside Supply Chain Management located in Newport News, Virigina is seeking a Full Time Purchasing Assistant to join their team.

    JOB SUMMARY: Responsible for assisting the Director and Managers in routine general secretarial and receptionist duties, including typing, answering phones, filing and keeping accurate departmental records, computer data entry and minor routine ordering and computer operations

    EDUCATION: High school diploma or equivalent required.

    EXPERIENCE: Prefer 3-4 years previous experience as a secretary or a related clerical role. PC spreadsheet experience required.

    HOURS: Monday-Friday 8:00 am-5:00 pm

    Location: Riverside Hospital Services

    Receptionist (Newport News, Va)

    The Gardens at Warwick Forest located in Newport News, Virginia is seeking a Labor Pool Receptionist to join their team.

    JOB SUMMARY: Works under the supervision of the Office Manager. Provides a variety of general administration and reception duties, utilizes computer systems including Microsoft Word, Outlook, Ultracare, Excel and other systems as needed. Answers switchboard and directs calls to the appropriate staff. Greets and directs all visitors and guests to resident areas or other areas of the facility.

    EDUCATION: High school diploma or equivalent required. Advanced administrational/secretarial skills.

    EXPERIENCE: Minimum of one year secretarial/administrative experience required. Efficient in Microsoft office products required.

    HOURS: Vary

    Location: The Gardens At Warwick Forest

    Recruitment Assistant (Newport News, Va)

    Riverside Health System has a full-time Recruitment Assistant position available in the Talent Recruitment Center. Responsibilities include answering incoming phone calls as well as providing primary support to internal and external customers. Provides support to the team by scheduling interviews, answering general questions, and administering pre-employment testing. Must possess excellent organizational skills, interpersonal/human relations skills as well as verbal and written communication skills to positively interact with our customers. Completes administrative functions for new hire processing accurately and timely. Follows established organization and department policies and procedures to ensure compliance with regulatory requirements. Provides support to the Talent Recruitment Center team. Exhibits exceptional customer service and professionalism to both internal and external customers.

    Education: High school diploma required with Bachelors Degree in Business or related field preferred. Proficiency in Microsoft Office to include Word, Excel, Outlook and Power Point is required.

    Hours: Include Monday through Friday from 8am to 4:30pm with additional hours as necessary.

    Location: Riverside Hospital Services

    Registration Representative (Newport News, Va)

    Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

    Certification: CHAA obtained within 2 years of employment.

    Available Positions: Labor Pool (rotating hours), Labor Pool (Friday 11p-7a), Part Time (Saturday and Sunday 8a-4:30p), and Part Time (Monday-Friday 3p-9p).

    Location: Riverside Regional Medical Center

    Registration Representative (Newport News, Va)

    Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

    Certification: CHAA obtained within 2 years of employment.

    Hours: Must be available days, evenings, overnights, weekends, and holidays.

    Available Positions: Part Time (Saturday and Sunday 3p-11:30p), Part Time (Saturday and Sunday 7a-3:30p), Part Time (Friday & Saturday 11p-730am ), and Labor Pool

    Location: Riverside Regional Medical Center

    Revenue Cycle AR Team Lead (Newport News, Va)

    Riverside Medical Group is seeking a full time Revenue Cycle AR Team Lead.

    Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred. Certification: CHAA or CPAT Preferred

    Experience: High School Diploma or GED Required and 3+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience.

    Location: Riverside Medical Group

    Scheduling Coordinator I (Newport News, Va)

    Riverside Health Systemis seeking a Scheduling Coordinator.

    Job Summary: The Scheduling Coordinator works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities. Excellent communication and customer service skills are required. Must also be able to utilize multiple computer systems simultaneously and have good attention to detail. Participates in orientation of new employees and performance improvement processes as needed. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education/Experience: High School Diploma or GED and 3+ years' experience in Revenue Cycle, business office setting /or College Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

    Certification: Revenue Cycle Specific Certification required (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).

    Location: Riverside Hospital Services

    JOB SUMMARY: Performs a wide variety of secretarial and general administrative duties for the facility's management team. Assists the management with the day-to-day operations of the department. Responsibilities include daily monitoring of supplies, petty cash, meeting schedules. Inputs changes to policies and procedures, reports and compiles statistical data to assist with presentation of reports at monthly meetings. Demonstrates excellent customer service, the development of a supportive team environment and ongoing establishment of a strong working relationship with management to assist with the smooth operations and the improvement of processes. Performs other duties as assigned.

    EDUCATION: High School Diploma/GED preferred. Formal education in a business setting with a focus of managing a large productive office.

    EXPERIENCE: Minimum of two years related experience required. Medical terminology, computer experience (Microsoft Office), typing 50-60 WPM required. Proficiency in excel required.

    Location: Riverside Regional Medical Center

    Sr. Executive Secretary (Newport News, Va)

    Job Summary: Reports to the Director of Information Systems. Duties involve a wide variety of clerical functions, administrative and staff support and office coordination for the Information Systems departments.. Receives and screens incoming calls and visitors, determines which are priority matters, and s the staff and management accordingly. Plans and coordinates arrangements for professional conferences. Coordinates and facilitates the staff and management's calendar to arrange appointments, meetings, and conferences. Recommends actions to be taken on office expenditures such as equipment and supply needs and keeps supplies stocked accordingly. Makes travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records and assists in expense reimbursement. Creates purchase requests and reviews invoices as appropriate. Performs other duties as assigned.

    Education: High school diploma, GED required. Bachelor's degree preferred.

    Experience: 2 years previous experience as an advanced administrative assistant. Microsoft Word and Excel experience strongly preferred.

    Location: Riverside Hospital Services

    Staffing Coordinator (Williamsburg, Va)

    JOB SUMMARY: Essential duties include, but are not limited to, continuously monitor schedule and place staff as needed, provide daily staffing report to DON, track and report daily attendance, maintain in-service records that include licensure status and CPR certification, data entry into payroll system, and other duties as assigned.

    EDUCATION: High school diploma or equivalent required.

    EXPERIENCE: Minimum of two(2) years experience in related area-include calculation of time cards. Experience in a medical staffing capacity is strongly preferred.

    Location: Patriots Colony

    Unit Secretary (Newport News, Va)

    Warwick Forest located in Newport News, Virginia is seeking a Full Time Unit Secretary to join their team.

    JOB SUMMARY: Performs all clerical duties on the nursing unit to include medical record responsibilities. Provides assistance to Nursing office in a secretarial and receptionist capacity. Performs all other duties as assigned.

    EDUCATION: High school diploma or equivalent preferred. Vocational education in secretarial science preferred

    EXPERIENCE: Previous experience as unit secretary and knowledge of medical terminology preferred.

    HOURS: Monday - Friday 8:30 am-4:30 pm, Rotating weekends

    Location: The Gardens At Warwick Forest

    Riverside Regional Medical Center located in Newport News, Virginia is currently seeking a Part Time Unit Secretary to join their team in the Women and Infant Care Unit.

    JOB SUMMARY: Responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. This specific position will assist with the completion and processing of birth certificates/paternities.

    EDUCATION: High School diploma preferred.

    EXPERIENCE: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred.

    HOURS: Rotating

    Location: Riverside Regional Medical Center