Secretarial/Clerical Employment Opportunities

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Accounts Receivable Rep - Self Pay Team

Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred.

Certification: CHAA or CPAT Preferred

Experience: High School Diploma or GED Required and 3+ years experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience.


Location: Riverside Hospital Services (Newport News, Va)

Business Office Associate

Riverside Health System is seeking a full time Business Office Associate.

Job Summary: Works under the supervision of the Business Manager and/or Nurse Manager/ Director of the facility. Performs a variety of clerical duties that support front desk operations. Functioning as a team member, the staff is flexible in the work assignments, rotates to support all aligned processes when needed and assists with training. Requires utilization of simple to complex equipment. Utilizes established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Responsible for necessary quality control performance and documentation that supports accreditation initiatives. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices. Participates in quality and customer service programs and meets all CBL,CME requirements. Staff is competent in surgery scheduling, patient registration, TOS collections, medical records management, insurance verification and enters charges.

Education: Some College or Business courses preferred.

Experience: Previous registration and medical office experience preferred. Computer skills, basic data entry, customer interaction.


Location: RIVERSIDE PENINSULA SURGERY CR (Newport News, Va)

Communications Liason

The Communications Liason works under the supervision of the Manager as well as any on site facility managers or directors. Answer and process all inbound calls for the facility to include emergency code calls. Maintains the integrity of databases to include updating paging information, contact information, and on call information for various departments and physicians. Participates in orientation of new employees, and performance improvement processes as needed to meet the needs of the department. Meets or exceeds all performance standards.

Education: High School diploma - Technical Computer training or college education preferred

Experience: Prefer at least one year experience in a customer service related field

Hours: Varies, majority between 7:00am-9:00pm and every other weekend


Location: Riverside Community Services (Newport News, Va)

Customer Service Assistant

Riverside Regional Medical Center located in Newport News, VA is hiring for a full time Customer Service Assistant in the Emergency Department.

JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information.

EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.


Location: Riverside Regional Medical Center (Newport News, Va)

Executive Assistant (Added 3 days ago) New!

Riverside Health System located in Newport News, Virginia, is currently searching for a Full Time Executive Assistant to join their team. This highly visible role will support the Chief Medical Officer, Quality Director and Director of Business Development within the Lifelong Health division. The Executive Assistant provides high level administrative support to include preparing statistical reports, handling information requests and other duties such as preparing correspondence, scheduling conference calls and meetings.

EDUCATION: College degree preferred.

EXPERIENCE: Minimum of five years related experience required. Computer experience and typing 55 words per minute required. Ability to use Word, PowerPoint, Excel and other software required.

HOURS: 8:00am - 5:00pm


Location: LIFELONG HEALTH SUPPORT (Newport News, Va)

HR Support Services Assistant (Added 3 days ago) New!

Riverside Health System is seeking a full time HR Support Services Assistant.

Job Summary: The HR Support Services Assistant works under the direct supervision of the Manager, HR Decision Support. The HR Support Services Assistant is responsible for the accurate and timely data entry into various HR software systems and processing various types of external verifications. Additionally, this position provides clerical support to the System Director, Talent Recruitment Center, Director of Employee Engagement and HR Manager, Workforce Development as needed. Performs other duties as assigned.

Education: High School graduate or equivalent required with emphasis in business courses. College degree preferred.

Experience: One year clerical experience required. HR experience preferred.

Computer Skills: Excellent computer and typing skills. Intermediate computer skills with Microsoft Office (Excel, PowerPoint, Word, Access, Outlook)


Location: Riverside Hospital Services (Newport News, Va)

Home Health AR Analyst

Job Summary: Works under the supervision of and reports to the Revenue Cycle Manager. Performs a wide variety of accounting and billing functions. Is responsible for Accounts Recieveble and processing of Private, Medicare, Medicaid, Intercompany and third party for Lifelong Health & Aging Related Services to include claims submission, processing and timely follow-up for private and all third party payers. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts for assigned agencies. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities.

Education: High school graduate required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred.


Location: LHARS Management Contracts (Newport News, Va)

Imaging Registration Representative

Works under the department Supervisor / Managers and System Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA, Cerner, AGFA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between Imaging Services and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED preferred, and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Varies, anywhere from 6:30am - 6:00pm

Locations: Must be able to travel between multiple Imaging facilities; RRMC, RDC-Oyster Point, RDC-Hampton, RDC-Williamsburg.


Location: RVS DIAGNOSTIC CTR-HAMPTON (Newport News, Va)

Insurance Coordinator

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED and 3+ years experience in Revenue Cycle, business office setting /or College Degree and 2+ years experience required. Master's Degree can count for 1 year of additional experience.

Certification: Revenue Cycle Specific Certification required (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).


Location: Riverside Hospital Services (Newport News, Va)

Jr. Secretary, Hospice
Description: Riverside Hospice in Newport News, VA has an opening for a Junior Secretary. This position works under the supervision of the Nurse Manager perform a wide variety of secretarial and administrative duties for the Hospice department. Assists in the coordination of the day-to-day operations within the Hospice department. Provides excellent customer service. Supports the team in maintaining required documentation for chart preparation. Responsible for staying current on organizational work flow, builds strong relationship with physicians and physician offices. Serves as a resource for Hospice department processes and an expert resources for unit functions. Supports the Hospice Philosophy.

Education: High School diploma preferred. One year of secretarial school preferred.

Licensure: Current, valid drivers license and acceptable driving record required upon hire and to be maintained during employment. Must also have reliable transportation to travel to other locations.

Experience: Knowledge of medical terminology preferred. Experience working in a medical office or hospital unit preferred.


Location: RIVERSIDE REGIONAL HOSPICE (Newport News, Va)

Liason Communications

Works under the supervision of the Manager as well as any on site facility managers or directors. Answer and process all inbound calls for the facility to include emergency code calls. Maintains the integrity of databases to include updating paging information, contact information, and on call information for various departments and physicians. Participates in orientation of new employees, and performance improvement processes as needed to meet the needs of the department. Meets or exceeds all performance standards.

Education: High School diploma - Technical Computer training or college education preferred

Experience: Prefer at least one year experience in a customer service related field


Location: Riverside Community Services (Newport News, Va)

Medical Biller

Riverside Cancer Infusion Center in Chesapeake, Virginia is currently hiring a Full Time Business Office Associate. The Business Office Associate (BOA) works under the supervision of the Business Office/Accounts Receivable Manager and Director. Responsible for all charge entry, accounts receivable follow up, payment posting, insurance verification and authorization. Responsible for customer accounts in Medipac as well as Centricity Practice Management system. The BOA is responsible for keeping up to date with CPT, ICD-9, HCPCS coding. This position requires initiative, independent judgment and multi-tasking skills. Functioning as a team member, the staff is flexible in their work assignments, rotates to support needs of the business office. Must utilize and adhere to established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices.

Education: Some College or Business courses preferred.

Experience: Two years billing experience preferred, Oncology billing experience desired. Knowledge of the entire billing process to include authorizations, charge entry, claims submission, payment posting and AR follow up.


Location: Cancer Infusion Center Chesapeake (Chesapeake, Va)

Medical Staff Assistant

Works under the supervision of the Office Manager and Director of the facility. Performs a variety of clerical duties that support front desk operations. Functioning as a team member, the staff is flexible in the work assignments, rotates to support all aligned processes when needed and assists with training. Requires utilization of simple to complex equipment. Utilizes established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Responsible for necessary quality control performance and documentation that supports accreditation initiatives. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices.

Education: High school graduate; additional business courses preferred.

Experience: Computer software skills-include word processing and spreadsheet expertise.


Location: Riverside Community Ventures (Newport News, Va)

Office Assistant

Are you looking for a rewarding opportunity that offers flexible scheduling and the ability to work in a variety of settings?Is work-life balance important to you?Riverside Health System offers these options by becoming part of the Staffing Resources Center.The Center was designed to create a system wide float pool to assist in staffing various positions throughout Riverside Health System.The ultimate objective of the Staffing Resources Center is to align and optimize labor resources across the health system.

The Staffing Resources team is seeking experienced Office Assistants to work in physician practices.

Responsibilities include but are not limited to greeting & checking in patients; answering incoming telephone calls and taking appropriate messages; scheduling appointments; providing information to and for the patients; assisting other team members as needed.

When you become a part of Staffing Resources, you may be eligible for premium pay and flexible self-scheduling. In order to meet the staffing needs of the health system, team members have a mandatory commitment of 24 hours per 4 week schedule period.Current qualified Riverside team members are eligible to become part of the Staffing Resources float pool and pick up shifts in other Riverside locations. The mandatory commitment does not apply to current Riverside team members unless their position in Staffing Resources is their primary health system job.

Education:High School diploma with emphasis on clerical courses or equivalent preferred.

Experience: Must have at least 1 year experience in a physician practice. Knowledge of coding and insurance is preferred.


Location: Staffing Resources (Newport News, Va)

Office Assistant

JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and up keep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.


Location: Riverside Medical Group (Newport News, Va)

Office Assistant

JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: Varies Monday-Friday, 8:00am-6:00pm


Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant

JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: 1:00PM-5:00PM

LOCATION: Pain Management - Williamsburg/Gloucester


Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant

JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful

HOURS: Variable Schedule/Days


Location: Riverside Medical Group - Riverside Tapphannock Hospital (Tappahannock, Va)

Office Assistant (Added 6 days ago) New!

The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

HOURS: Monday-Friday, 8:00am-5:00pm


Location: Riverside Medical Group (Hampton, Va)

Office Assistant (Added 6 days ago) New!

JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

LICENSURE: NONE

EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful

HOURS: 8:00am-5:00pm


Location: Riverside Medical Group (Newport News, Va)

Office Assistant/Phone Operator

Job Summary: Works under the direct supervision of the Director over the Call Center. Primary responsibility is displaying exceptional customer service while answering multiple phone lines and scheduling appointments for Primary Care patients throughout the health system. This position has the potential to expand to include referral coordination responsibilities. Ability to multitask a must.

Education: High school diploma with emphasis on clerical courses or equivalent preferred.

Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Hours: Monday-Friday, 7:00am-5:00pm, Flexible Hours


Location: Riverside Medical Group (Williamsburg, Va)

Patient Account Rep I

Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred.

Certification: CHAA or CPAT Preferred

Experience: High School Diploma or GED Required and 3+ years experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience.


Location: Riverside Hospital Services (Newport News, Va)

Provider Based Billing Rep

Job Summary: Works under the department Managers and Director. This position works on the Provider Based Billing Team, in this position the Representative must have full knowledge and understanding of both the Acute Care and RMG billing systems, rules and regulations. Effectively utilizes all department specific computer and telephone systems. Responsible for billing and follow up; identifying issues and reporting trends. Acts as a liason between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High school graduate, GED required or higher advanced collegiate preparation preferred.

Licensure: CPAT or CPAM certification preferred or obtained within 2 years of employment

Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.


Location: Riverside Hospital Services (Newport News, Va)

RBHC Registration Representative

Riverside Behavioral Health Center located in Hampton, Virginia is currently seeking a full time Registration Representative to join their team.

The Registration Representative (Reg Rep) must be able to demonstrate the knowledge and skills necessary to clerically support Patient Accounting and Admissions. The Registrar is responsible for carrying out all policies and procedures associated with the registration, insurance verification and documentation of patients presenting to Admissions, as well as the clerical support functions of Registration. Effective use of departmental computer systems to carry out daily work activities. Assists Director with special projects. Ensures adherence to established policies and procedures. This position assists in the organization and review of activities which support patient care delivery as it relates to patient inquiries, registration, insurance verification and documentation of patient demographic information. This position must be able to work under changing conditions and with some interruptions. The Registrar works under the supervision of the Director of Admissions/Care Management and may be required to work in other areas according to the department and facility needs.

Hours: FULL TIME - NIGHTS (Sunday - Thursday) with possible weekends as needed

Education: High School Diploma or GED required.

Licensure/Certification: CPR (BLS or Basic Life Support) certification is required within 10 days of employment.

Experience: Two years of medical clerical experience is preferred.


Location: Riverside Behavioral Health Center (Newport News, Va)

RHS Customer Service Rep

Riverside Health System is seeking a Full Time Customer Service Representative.

The Customer Service Representative works under the supervision of the Manager. Responsible for handling patient inquiries via the telephone, to include Riverside acute care facility billing inquiries and Riverside Medical Group physician billing inquiries. Effectively utilizes all billing software systems, computer systems and telephone system to provide accurate, thorough responses to patient account inquiries and for the delivery of exemplarily customer service. Utilization includes Medipac, Invision, Athena, Clinicals, Soarian Imaging, Centricity, R-care and others as required. Responsible to follow established policies and procedures. Participates in orientation and performance improvement processes as needed. Corrects and rebills accounts. Implements patient safety by properly identifying patients. Knowledge of Insurance payer billing and authorization requirements for both facility and physician billing necessary. Follows and applies all Riverside Health System procedures and policies pertaining to self-pay Financial Assistance and discounting programs, utilizing a variety of software applications. Deep and broad experience with Revenue Cycle software/systems necessary. A strong understanding of revenue cycle operations in the following functional areas: Registration, Charge Entry, Billing/Follow-up, Insurance Verification, Central Scheduling, including denial resolution, for both Riverside facility and medical group billings. Responsible to identify issues and reporting trends. Uses multiple systems in daily work. Works with patients for payment plans and charity consideration. Acts as a liaison between the billing office and all front end locations. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High School Diploma or GED, Bachelor's or Master's Degree preferred.

Certification: Revenue Cycle Specific Certification required (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) within 1 year.

Experience: 2+ years experience in Revenue Cycle, business office setting (High School Diploma or GED)/or 1+ year(s) customer service experience (College Degree). Master's Degree can count for 1 year of additional experience


Location: Riverside Hospital Services (Newport News, Va)

Receptionist

PACE (Program for All-Inclusive Care of the Elderly) is a community-based program which provides patients with all necessary health services while they stay in their homes. It covers many different types of services including a day center, personal care in the home, Lifeline emergency response system, transportation to appointments, delivery of medical supplies, therapy, as well as inpatient services.

JOB SUMMARY:Works under the supervision of the Center Manager. Primary responsibilities are greeting and checking in participants, guests, and vendors, answering the telephone and taking appropriate phone messages. Provides daily van schedules to Transportation team, relays information to and from the participants, family members and staff. Responsible for appearance and upkeep of the facility reception and waiting area to include replenishing materials and supplies as needed. Distributes incoming facility mail, deliveries and facility receivables. Assists PACE staff members as needed.

EDUCATION: High school graduate or equivalent required; additional training in clerical work preferred. Must be proficient in the use of Word, Excel, and database entry; other experience with MS Office applications also preferred.

EXPERIENCE: One to two years previous receptionist, clerical or related experience required, three or more years preferred. One year working experience with the frail and/or elderly population required.

ADDITIONAL REQUIREMENTS:Ability to edit and proof documents for correct grammar, spelling, etc. Ability to operate phone system, facility alarm system, and other communication devices effectively. Must be able to proficiently use a computer for a wide variety of applications, word processing, email and data entry.Ability to operate phone system, facility alarm system, and other communication devices effectively. Must be able to proficiently use a computer for a wide variety of applications, word processing, email and data entry.Excellent interpersonal skills and communication skills required. Must be polite, personable, have excellent telephone skills and be customer focused. Must demonstrate a flexible, positive approach to assignments and maintain effective working relationship with a variety of positions and staff with ability to interact professionally with multidisciplinary team, patients, family, visitors, volunteers and students.Able to lift/push/pull/carry or other wise move objects up to 10 pounds occasionally (1/3 of the shift) and less than 10 pounds up to frequently (2/3 of the shift). Must be able to sit for extended periods of time and able to stand/walk occasionally.Ability to respond quickly and appropriately, following protocol for emergency situations. Able to hear to facilitate effective responses and assistance. Able to speak clearly using phone and in-person. Must be able to visually observe, manipulate computer and other systems.Minimum potential exposure in immediate work area to chemicals used for disinfection, cleaning products, hot water and specialty equipment that requires knowledge and training; minimum potential for exposure to potentially infections body fluids if in vicinity of patient care areas.

HOURS:Primarily Monday through Friday 8:00am to 4:30pm.


Location: PACE - Hampton (Hampton, Va)

Registration Rep

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Saturday & Sunday 7:00am-3:30pm


Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative

Riverside Doctor's Hospital Williamsburg, VA is seeking a Part Time Registration Representative.

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status, having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED Required and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. CHAA obtained within 2 years of employment.

Certification: CPR certification required.


Location: DOCTORS' HOSPITAL WILLIAMSBURG (Williamsburg, Va)

Registration Representative

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Saturday & Sunday 3:00pm-11:30pm


Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative (Added 6 days ago) New!

Riverside Regional Medical Center is hiring for a labor pool Registration Representative.

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Flexible, availability to work days, evenings, overnights, weekends, and holidays.


Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative

Riverside Behavioral Health Center located in Hampton, Virginia is currently seeking a full time Registration Representative to join their team.

The Registration Representative (Reg Rep) must be able to demonstrate the knowledge and skills necessary to clerically support Patient Accounting and Admissions. The Registrar is responsible for carrying out all policies and procedures associated with the registration, insurance verification and documentation of patients presenting to Admissions, as well as the clerical support functions of Registration. Effective use of departmental computer systems to carry out daily work activities. Assists Director with special projects. Ensures adherence to established policies and procedures. This position assists in the organization and review of activities which support patient care delivery as it relates to patient inquiries, registration, insurance verification and documentation of patient demographic information. This position must be able to work under changing conditions and with some interruptions. The Registrar works under the supervision of the Director of Admissions/Care Management and may be required to work in other areas according to the department and facility needs.Hours: FULL TIME - EVENINGS (Mondays - Friday) with possible weekends as needed

Education: High School Diploma or GED required.

Licensure/Certification: CPR (BLS or Basic Life Support) certification is required within 10 days of employment.

Experience: Two years of medical clerical experience is preferred.


Location: Riverside Behavioral Health Center (Newport News, Va)

Registration Representative

Riverside Behavioral Health Center located in Hampton, Virginia is currently seeking a part time Registration Representative to join their team.

The Registration Representative (Reg Rep) must be able to demonstrate the knowledge and skills necessary to clerically support Patient Accounting and Admissions. The Registrar is responsible for carrying out all policies and procedures associated with the registration, insurance verification and documentation of patients presenting to Admissions, as well as the clerical support functions of Registration. Effective use of departmental computer systems to carry out daily work activities. Assists Director with special projects. Ensures adherence to established policies and procedures. This position assists in the organization and review of activities which support patient care delivery as it relates to patient inquiries, registration, insurance verification and documentation of patient demographic information. This position must be able to work under changing conditions and with some interruptions. The Registrar works under the supervision of the Director of Admissions/Care Management and may be required to work in other areas according to the department and facility needs.

Hours: PART TIME - EVENINGS (Weekends) rotating as neededEducation: High School Diploma or GED required.

Licensure/Certification: CPR (BLS or Basic Life Support) certification is required within 10 days of employment.

Experience: Two years of medical clerical experience is preferred.


Location: Riverside Behavioral Health Center (Newport News, Va)

Registration Representative

Riverside Behavioral Health Center located in Hampton, Virginia is currently seeking a part time Registration Representative to join their team.

The Registration Representative (Reg Rep) must be able to demonstrate the knowledge and skills necessary to clerically support Patient Accounting and Admissions. The Registrar is responsible for carrying out all policies and procedures associated with the registration, insurance verification and documentation of patients presenting to Admissions, as well as the clerical support functions of Registration. Effective use of departmental computer systems to carry out daily work activities. Assists Director with special projects. Ensures adherence to established policies and procedures. This position assists in the organization and review of activities which support patient care delivery as it relates to patient inquiries, registration, insurance verification and documentation of patient demographic information. This position must be able to work under changing conditions and with some interruptions. The Registrar works under the supervision of the Director of Admissions/Care Management and may be required to work in other areas according to the department and facility needs.

Hours: PART TIME - DAYS (Weekends) rotating as neededEducation: High School Diploma or GED required.

Licensure/Certification: CPR (BLS or Basic Life Support) certification is required within 10 days of employment.

Experience: Two years of medical clerical experience is preferred.


Location: Riverside Behavioral Health Center (Newport News, Va)

Registration Representative

Riverside Behavioral Health Center located in Hampton, Virginia is currently seeking a labor pool Registration Representative to join their team.

The Registration Representative (Reg Rep) must be able to demonstrate the knowledge and skills necessary to clerically support Patient Accounting and Admissions. The Registrar is responsible for carrying out all policies and procedures associated with the registration, insurance verification and documentation of patients presenting to Admissions, as well as the clerical support functions of Registration. Effective use of departmental computer systems to carry out daily work activities. Assists Director with special projects. Ensures adherence to established policies and procedures. This position assists in the organization and review of activities which support patient care delivery as it relates to patient inquiries, registration, insurance verification and documentation of patient demographic information. This position must be able to work under changing conditions and with some interruptions. The Registrar works under the supervision of the Director of Admissions/Care Management and may be required to work in other areas according to the department and facility needs.

Hours: LABOR POOL - rotating shifts to include days, evenings, nights weekends to include holidays as neededEducation: High School Diploma or GED required.

Licensure/Certification: CPR (BLS or Basic Life Support) certification is required within 10 days of employment.

Experience: Two years of medical clerical experience is preferred.


Location: Riverside Behavioral Health Center (Newport News, Va)

Registration Representative

Riverside Behavioral Health Center located in Hampton, Virginia is currently seeking a labor pool Registration Representative to join their team.

The Registration Representative (Reg Rep) must be able to demonstrate the knowledge and skills necessary to clerically support Patient Accounting and Admissions. The Registrar is responsible for carrying out all policies and procedures associated with the registration, insurance verification and documentation of patients presenting to Admissions, as well as the clerical support functions of Registration. Effective use of departmental computer systems to carry out daily work activities. Assists Director with special projects. Ensures adherence to established policies and procedures. This position assists in the organization and review of activities which support patient care delivery as it relates to patient inquiries, registration, insurance verification and documentation of patient demographic information. This position must be able to work under changing conditions and with some interruptions. The Registrar works under the supervision of the Director of Admissions/Care Management and may be required to work in other areas according to the department and facility needs.

Hours: LABOR POOL - rotating shifts to include days, evenings, nights weekends to include holidays as neededEducation: High School Diploma or GED required.

Licensure/Certification: CPR (BLS or Basic Life Support) certification is required within 10 days of employment.

Experience: Two years of medical clerical experience is preferred.


Location: Riverside Behavioral Health Center (Newport News, Va)

Support Assistant
Riverside Walter Reed Hospital located in Gloucester, Virginia is currently seeking a part time Support Assistant to join their team in the Med/Surg Department. The Support Assistant works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. This position is responsible for customer service, chart management, retrieval of reports, and patient care duties to include rounding, answering call bells, performing EKGs as directed . The Support Assistant is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. EDUCATION: High School diploma or GED preferred.LICENSURE/CERTIFICATION: CPR is required within one year of employment and maintained thereafter. EXPERIENCE: One year of secretarial experience in a healthcare setting is required. Must have a knowledge of medical terminology and be proficient in healthcare computer based systems.
Location: Riverside Walter Reed Hospital (Gloucester, Va)

Team Lead Revenue Cycle

Riverside Health System located in Newport News, Virginia is seeking a Full Time Revenue Cycle Team Leader.

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for leading day-to-day operations of assigned team; participates in the development and delivery of staff education, training and orientation. Sets the example for the department as the expert in accurate, thorough and effective work processes. Manages team workload, special projects; identifies issues and develops action plans to correct; reports trends. Monitors staff productivity that indicates timeliness and accuracy of tasks. Acts as a liaison between the department and outside departments providing consistent, detailed and relevant detail on issues and trends. Provides day to day coaching and development of their team members. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. This person will serve as a leader and role model for the department by displaying a positive, patient centered, and solution oriented approach and attitude.

Educational Requirements: Team Leader I: High School Diploma or GED required and 2+ years experience in Revenue Cycle / or College Degree accepted in lieu of experience. Master's Degree can count for 1 year of additional experience.

Team Leader II: High school Diploma or GED required and 3+ years experience in Revenue Cycle or College Degree with 2+ years experience. Master's Degree can count for 1 year of additional experience. Revenue Cycle Specific Certification (i.e.: CHAA Certified Healthcare Access Associate, CPAT Certified Patient Accounting Technician or CHAM - Certified Healthcare Access Manager).

Senior Team Leader: High school Diploma or GED Required and 5+ years experience in Revenue Cycle or College Degree with 4+ years experience. Master's Degree can count for 1 year of additional experience. Revenue Cycle Specific Certification (i.e.: CHAA Certified Healthcare Access Associate, CPAT Certified Patient Accounting Technician or CHAM - Certified Healthcare Access Manager).

Experience Requirements: Strong understanding of department policies and procedures. Ability to identify issues / trends and input corrective action, display strong team building ability required. Detailed analytical ability, strong problem solving skills, positive and clear communication skills, leadership ability are all required.


Location: Riverside Hospital Services (Newport News, Va)

Unit Secretary (Added 13 days ago)

Riverside Regional Medical Center, located in Newport News, Virginia, is currently seeking a LABOR POOL Unit Secretary to join to Telemetry Team.

The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.

EDUCATION: High School Diploma or GED preferred.

EXPERIENCE: 1 year of experience in a healthcare setting preferred. Knowledge of medical terminology and proficiency in healthcare computer based systems preferred.

HOURS: Rotating shifts


Location: Riverside Regional Medical Center (Newport News, Va)



 

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