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Accounts Receivable Rep (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required and 2+ years' experience in Revenue Cycle setting or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. CHAA or CPAT Preferred. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Location: Riverside Medical Group

Accounts Receivable Technician (Added 11 days ago) (Newport News, Va)

Job Summary: Performs cash payment/general data entry/secretarial/clerical duties for the department. Processes incoming mail. Imports and downloads electronic remits. Creates daily deposit log for assigned facilities/agencies. Accurately enters checks into the appropriate systems and posts payments to the correct patient / resident month and day of service. Reconciles posting to the check/ERA documentation.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred. Proficient use of Excel, Access and Word preferred. Ability to type 35 WPM preferred.

Location: LHARS Management Contracts

Clerical Assistant (Added 12 days ago)

Riverside Health System is seeking Clerical Assistants to join our float pool team! We currently have opportunities available in Gloucester, Tappahannock, Williamsburg, Hampton and Newport News. The float pool offers a premium pay rate and flexible scheduling. Also, individuals are given the opportunity to work in a variety of clinical settings.

Job duties:

  • Greet and assist visitors
  • Answer the telephone
  • Schedule meetings
  • Maintains accurate calendars
  • Prepare and maintain records and reports
  • File documents
  • Order supplies
  • Educational Requirements: High School Diploma is required. Some college is preferred.

    Experience Requirements: 2 years of clerical experience is required. Proficiency in Word, Excel and Outlook.

    Location: Staffing Resources

    Communications Assistant (Hampton, Va)

    Job Summary: Responsible for answering all incoming telephone calls and assisting caller or directing call to appropriate person/voice mail. Responsible for scheduling appointments, gathering and updating patient demographics, verifying and updating patient insurance information, and some triaging skills. During slow periods, moving patients appointments as required or doing clerical duties to assist front staff such as working no show lists and reminder lists. Responsible for performing all clerical duties needed to support scheduling and messages.

    Education: High school diploma with emphasis courses or equivalent preferred.

    Experience: Doctor's office experience preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Communications Specialist (Newport News, Va)

    Job Summary: Provides RHS Paging and Telephonic Process for Spok Smart Console Inbound Calls to include: Documentation and Coordination of CODE CALLS for Life Threatening and Acute Scenarios facilitated in an Urgent Timely Manner. Completes a Warm Transfer for RHS Directory Assistance, Patient Information, Care Connection, and Physician Line. Up fronts Inbound Calls in Assigned Service Queue for RHS Health Communications Department. Encounter documentation for patient concerns and compliments.

    Education/Experience: High School Diploma or GED required. Data Entry and or typing skills required; additional technical computer training, medical terminology preferred.

    Certifications: Certified Healthcare Access Associate (CHAA) preferred.

    Hours: Available 11:00am-11:00pm and available to work every other weekend.

    Location: Riverside Community Services

    Credentialing Specialist (Newport News, Va)

    Job Summary: Works under the direct supervision of the Medical Staff Coordinator. Primary responsibility is the processing of applications for membership and/or clinical privileges within Riverside Health System. Also responsible for ensuring the credentialing data is up-to-date, expirables, PPD documentation, meetings (CPCs) to include agenda and minutes for same, processing of affiliation verification requests. Performs other duties as assigned.

    Education: High school diploma or equivalent required.

    Experience: Prior credentialing experience preferred.

    Location: Riverside Hospital Services

    Customer Service Associate (Newport News, Va)

    JOB SUMMARY: Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information.

    EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.

    Location: Riverside Regional Medical Center

    Customer Service Associate (Newport News, Va)

    JOB SUMMARY: Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information.

    EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.

    Location: Riverside Regional Medical Center

    HIMS Analyst I (Newport News, Va)

    Job Summary: The HIMS Analyst is responsible for all aspects of HIMS including interaction with patients, the general public, communication with the physicians in the Riverside network, and contact with the general hospital staff. Reviews and analyzes the electronic medical records for completeness and accuracy following departmental and regulatory guidelines. Assists physicians in completing medical records and trains and assists physicians in use of electronic clinical applications for chart completion. Supports patient care and other hospital functions ensuring dictated reports are transcribed, edited and routed correctly within the time frames defined in the Rules and Regulations of the Medical Staff.

    Education: High School Diploma/GED required. College degree in HIM related field preferred.

    Certification: Registered Health Information Technician (RHIT) preferred.

    Experience: Two years' experience in acute care HIM department or Registered Health Information Technician (RHIT) or actively enrolled in a college HIM program is acceptable in lieu of 2 years' experience.

    Hours: Tuesday-Saturday, 8:00am-4:30pm

    Location: Riverside Regional Medical Center

    HIMS Analyst I (Newport News, Va)

    Job Summary: The HIMS Analyst is responsible for all aspects of HIMS including interaction with patients, the general public, communication with the physicians in the Riverside network, and contact with the general hospital staff. Reviews and analyzes the electronic medical records for completeness and accuracy following departmental and regulatory guidelines. Assists physicians in completing medical records and trains and assists physicians in use of electronic clinical applications for chart completion. Supports patient care and other hospital functions ensuring dictated reports are transcribed, edited and routed correctly within the time frames defined in the Rules and Regulations of the Medical Staff.

    Education: High School Diploma/GED required. College degree in HIM related field preferred.

    Certification: Registered Health Information Technician (RHIT) preferred.

    Experience: Two years' experience in acute care HIM department or Registered Health Information Technician (RHIT) or actively enrolled in a college HIM program is acceptable in lieu of 2 years' experience.

    Hours: Monday-Friday 3:00pm-11:00pm

    Location: Riverside Regional Medical Center

    Hospice Clinical Care Coordinator (Eastern Shore, Va)

    Riverside Shore Hospice located in Nassawadox, VA (Eastern Shore) is currently seeking a Full Time Administrative Clinical Care Coordinator to join their team.

    Job Summary: Works under the supervision of and reports to the Shore Hospice and Home Health Manager. This position is responsible for working in collaboration with the healthcare team to coordinate the care and service to patients across the continuum of care, promotes effective utilization and monitoring of healthcare resources. Works under the direction of the leadership team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health System and facility goals and strategic plans.

    Education: High School Education or GED equivalent required. College courses preferred

    Experience: Previous medical office experience required. Medical Terminology and knowledge of computer programs required. Previous experience working with public required. Knowledge of regulations, policies, procedures, and accreditation standards preferred.

    Hours: Monday - Friday 8:00 am - 4:30 pm

    Location: RIVERSIDE SHORE HOSPICE

    Imaging Registration Representative (Added 4 days ago) (Newport News, Va)

    Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA, Cerner, AGFA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between Imaging Services and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education/Experience: High School Diploma or GED required, and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment.

    Hours: Labor Pool (as needed), vary between 6:30a - 6pm.

    Locations: Must be able to travel between multiple Imaging facilities; RRMC, RDC-Oyster Point, RDC-Hampton, RDC-Williamsburg, Gloucester.

    Location: Riverside Regional Medical Center

    Riverside Health System is seeking a Labor Pool Medical Transcriptionist. The qualified candidate will work under direct supervision of the Transcription Manager to perform a wide variety of medical editing/transcribing of dictated reports by medical staff. Performs other duties as assigned.

    Education: High School graduate, or GED required. Certified Medical Transcriptionist (CMT) preferred.

    Certification: Certified Medical Transcriptionist preferred

    Experience: Two years acute care medical transcription experience preferred. Must have six months medical transcription experience or be a graduate of a medical transcription program. Ability to operate computer terminal and principles. Medical terminology, computer experience (Microsoft Office), typing 65 wpm required with 3 or fewer errors required.

    Location: Riverside Hospital Services

    Labor Pool Office Assistant (Tappahannock, Va)

    JOB SUMMARY: Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful

    HOURS: Labor Pool (as needed)

    Location: Riverside Medical Group - Riverside Tapphannock Hospital

    Medical Records Coordinator (Newport News, Va)

    The Gardens at Warwick Forest located in Newport News, Virginia is seeking a Full Time Medical Records Coordinator to join their team.

    JOB SUMMARY: Works under the general supervision of the Director of Nursing and coordinates and handles medical record processing and analysis, ICD-10-CM coding, statistics and medical transcription. Oversees all activities related to development, implementation and maintenance of, and adherence to facility policies and procedures covering privacy of, and access to, patient health information in compliance with all federal and state laws and facility's information privacy practices.

    EDUCATION: High school diploma or equivalent preferred. Additional training in Health Information Technology preferred.

    EXPERIENCE: Prefers 3-5 years of experience in medical records. Knowledge and experience in information privacy laws, access, release of information and release control technologies.

    CERTIFICATIONS: Registered Health Information Administrator or Registered Health Information Technician preferred.

    HOURS: 8:00 AM-4:30 PM

    Location: The Gardens At Warwick Forest

    Office Assistant (Added Today) (Newport News, Va)

    Riverside Health System is seeking Office Assistants to join our float pool team! We currently have opportunities available in Gloucester, Tappahannock, Williamsburg, Hampton and Newport News. The float pool offers a premium pay rate and flexible scheduling. Also, individuals are given the opportunity to work in a variety of clinical settings.

    Responsibilities include but are not limited to greeting & checking in patients; answering incoming telephone calls and taking appropriate messages; scheduling appointments; providing information to and for the patients; assisting other team members as needed.

    Education:High School diploma with emphasis on clerical courses or equivalent preferred.

    Experience: Must have at least 1 year experience in a physician practice. Knowledge of coding and insurance is preferred.

    Location: Staffing Resources

    Office Assistant (Gloucester, Va)

    JOB SUMMARY: Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group - Riverside Walter Reed Hospital

    Office Assistant (Williamsburg, Va)

    JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Office Assistant (Newport News, Va)

    JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Office Assistant (Williamsburg, Va)

    JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Office Assistant (Newport News, Va)

    JOB SUMMARY: Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Office Assistant (Newport News, Va)

    JOB SUMMARY: Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Office Assistant (Added 8 days ago) (Newport News, Va)

    JOB SUMMARY: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Call Center Office Assistant will work under the direction of the Front Office Supervisor to ensure excellent customer service to patients and fellow healthcare providers over the phone. Primary responsibilities include ensuring an excellent patient experience, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients. Also responsible for taking appropriate phone messages, scheduling appointments, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Recruitment Assistant (Newport News, Va)

    Riverside Health System has a full-time Recruitment Assistant position available in the Talent Recruitment Center. Responsibilities include answering incoming phone calls as well as providing primary support to internal and external customers. Provides support to the team by scheduling interviews, answering general questions, and administering pre-employment testing. Must possess excellent organizational skills, interpersonal/human relations skills as well as verbal and written communication skills to positively interact with our customers. Completes administrative functions for new hire processing accurately and timely. Follows established organization and department policies and procedures to ensure compliance with regulatory requirements. Provides support to the Talent Recruitment Center team. Exhibits exceptional customer service and professionalism to both internal and external customers.

    Education: High school diploma required with Bachelors Degree in Business or related field preferred. Proficiency in Microsoft Office to include Word, Excel, Outlook and Power Point is required.

    Hours: Include Monday through Friday from 8am to 4:30pm with additional hours as necessary.

    Location: Riverside Hospital Services

    Registration Representative (Newport News, Va)

    Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

    Certification: CHAA obtained within 2 years of employment.

    Hours: Must be available days, evenings, overnights, weekends, and holidays.

    Available Positions: Labor Pool (as needed)

    Location: Riverside Regional Medical Center

    Reimbursement Specialist (Newport News, Va)

    Job Summary: Reviews orders prior to confirmation to verify accuracy and compliance with third party payment requirements. Identifies potential reimbursement problems and resolves prior to approving delivery of products/or equipment. Tracks outstanding CMNs and authorizations. Works with physician offices and payers to obtain required medical necessity documentation for claim filing. Instructs DME staff on the financial liability of the patient and the reimbursement that should be collected at time of delivery. Ensures data entry has been completed accurately including financial history, insurance, diagnosis, physician, HCPC codes, billing arrangements, assignment, modifiers and CMN. Maintain knowledge of all contracted third party payer claim filing guidelines.

    Education: High school graduate, GED or equivalent required. Associates degree in related field preferred, preferably in Computer & Information Science, Business, Communications or Health Information Management.

    Licensure: Current, valid drivers license and acceptable driving record required upon hire and to be maintained during employment. Must also have reliable transportation to make visits to assigned locations

    Experience: Requires at least 3-5 years of experience in the field of healthcare or medical billing.

    Location: DURABLE MEDICAL EQUIPMENT

    Staffing Assistant (Newport News, Va)

    Riverside Staffing Resources has an exciting opportunity for a Labor Pool Staffing Assistant.

    Works under the direct supervision of the Nurse Manager. Coordinates and assists the nurse managers, directors, supervisors, and charge nurses with staffing for the nursing units using critical thinking skills and effective communication that maintains an environment of excellence that is patient focused. Works closely with all departments to maintain various staffing reports. Supports the educational needs of new staff members in the department.

    Education: High School graduate or equivalent preferred. Previous experience with patients in acute care or nursing home preferred.

    EXPERIENCE: Ideal candidate will have experience with data entry and customer service in a business office setting. Ideal candidate will possess good communication, critical thinking skills, and great attention to detail. Ability to multitask and working in a fast paced environment is a plus. Experience in a healthcare setting is a plus. The Staffing Resources Center helps Riverside align and optimize labor resources across the health system by creating a pool of qualified and experienced staff. The valuable team members who are part of our system-wide labor pool help us supplement current staffing during times of recruitment, leave or other temporary staffing needs.

    Location: Riverside Hospital Services

    Surgery Scheduler (Newport News, Va)

    Riverside Vascular Specialists in Newport News is seeking a full-time Surgery Scheduler. Primary responsibilities include posting surgeries at designated hospitals, scheduling pre-operative and post-operative office appointments for surgical patients as indicated. Compile patient's surgery charts and appropriate paperwork. Complete preliminary paperwork needed for each surgical patient and place in the chart for physician to review. Obtain pre-certification/insurance authorization as required. After pre-operative examination, compile each patient's surgical information to include labs, H&P forms, etc., and send same to the appropriate hospital. Schedule and coordinate with appropriate facility any needed pre-operative surgical tests or clearances for patients. Coordinate with the appropriate instrumentation companies for any special equipment needed. Prepare and distribute the weekly surgical posting sheet to the appropriate persons for billing. Perform other duties as assigned from time to time by the Practice Manager.

    EDUCATION: High school diploma or equivalent required

    EXPERIENCE: A minimum of one year experience preferred with surgical scheduling. Understanding of medical terminology required.

    HOURS: 8:00am-4:30pm

    Location: Riverside Medical Group

    Surgical Services Scheduler (Tappahannock, Va)

    Job Summary: Performs a wide variety of secretarial, surgical scheduling, and administrative duties for the perioperative management team and Specialty Nurses. Assists in the coordination of the day-to-day operations within the perioperative departments. Responsible for reporting out daily surgical volumes, maintains policies and procedures, prepares reports and provides excellent customer service. Supports the team in maintaining required documentation around the staff and environment. Responsible for staying current on organizational work flow, builds strong relationship with physicians and physician offices. Serves as a resource for surgical scheduling processes and an expert resource for unit functions. The Surgical Services Scheduler/Receptionist is also responsible for collecting statistical data and performing secretarial duties such as ordering supplies, order entry, filing of patient information and follow up to physician offices.

    Education: High School diploma or equivalent required. College degree preferred.

    Experience: A minimum of one year experience preferred with surgical scheduling. Understanding of medical terminology required.

    Location: Riverside Tappahannock Hospital

    Transport Specialist (Newport News, Va)

    Job Summary: Consistently executes standardized protocols and effectively utilizes multiple specific computer and telephone software. Encounter documentation is detailed and accurate for calls and scheduling processes for internal and external patient's transportation and outpatient services. Knowledge of Emergency Medical protocols and direct the medical transport team of resources needed and ability to work with the team to rearrange schedules for priority transports.

    Education: High School graduate or GED required. Additional technical computer training, medical terminology class and/or higher advanced collegiate preparation preferred.

    Experience: Minimum 1 year of experience in a call center environment with facilitating transportation needs and experience in healthcare customer service preferred.

    Location: Riverside Regional Medical Center

    Unit Secretary (Added 4 days ago) (Newport News, Va)

    Riverside Regional Medical Center located in Newport News, Virginia is currently seeking a Full Time Unit Secretary to join their team in the Women and Infant Care Unit.

    JOB SUMMARY: Responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. This specific position will assist with the completion and processing of birth certificates/paternities.

    EDUCATION: High School diploma preferred.

    EXPERIENCE: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred.

    HOURS: Rotating

    Location: Riverside Regional Medical Center

    Unit Secretary (Newport News, Va)

    Riverside Regional Medical Center, located in Newport News, Virginia, is currently seeking a Full Time Unit Secretary to join their Telemetry Team.

    The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.

    EDUCATION: High School Diploma or GED preferred.

    EXPERIENCE: 1 year of experience in a healthcare setting preferred. Knowledge of medical terminology and proficiency in healthcare computer based systems preferred.

    HOURS: Rotating shifts

    Location: Riverside Regional Medical Center