Secretarial/Clerical Employment Opportunities

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AR Analyst (Added 5 days ago) New!
Job Summary: Works under the supervision of and reports to the Revenue Cycle Manager. Performs a wide variety of accounting and billing functions. Is responsible for Accounts Recieveble and processing of Private, Medicare, Medicaid, Intercompany and third party for Lifelong Health & Aging Related Services to include claims submission, processing and timely follow-up for private and all third party payers. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts for assigned agencies. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities. Education: High school graduate required. Some college preferred. Experience: Two years previous medical billing and accounts receivable experience preferred.
Location: LHARS Management Contracts (Newport News, Va)

AR Anlayst (Added 5 days ago) New!
Job Summary: Works under the supervision of and reports to the Revenue Cycle Manager. Performs a wide variety of accounting and billing functions. Is responsible for Accounts Recieveble and processing of Private, Medicare, Medicaid, Intercompany and third party for Lifelong Health & Aging Related Services to include claims submission, processing and timely follow-up for private and all third party payers. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts for assigned agencies. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities. Education: High school graduate required. Some college preferred. Experience: Two years previous medical billing and accounts receivable experience preferred.
Location: LHARS Management Contracts (Newport News, Va)

Administrative Assist.
Riverside Convalescent Center - Mathews, located in Mathews, Virginia, is currently seeking a full time Administrative Assistant to join their team. The Administrative Assistant Works under the supervision of the facility Administrator or Department Director and provides wide range of general receptionist, clerical and administrative responsibilities for Administration. Responsibilities include, but are not limited to, receiving and greeting visitors, arranging conference calls, scheduling meetings, mail distribution, correspondence and personnel file administration. EDUCATION: High School Diploma or GED preferred. EXPERIENCE: Two - five years of related experience is preferred. Ability to type 55-60 wpm is required. Will need the ability to use Microsoft Word, PowerPoint, Excel and other software necessary for position.
Location: Riverside Convalescent Center - Mathew (Mathews, Va)

Administrative Assistant, PC (Added 5 days ago) New!
Riverside Health System - Patriots Colony located in Williamsburg, Virginia is currently seeking a part time Administrative Assistant to join their team. The Administrative Assistant works under the supervision of the facility Administrator or Department Director and provides wide range of general receptionist, clerical and administrative responsibilities for Administration. Responsibilities include, but are not limited to, receiving and greeting visitors, arranging conference calls, scheduling meetings, mail distribution, correspondence and personnel file administration. Education: High School Diploma or GED preferred. Experience: Two - Five years of related experience preferred. Ability to type 55-60 wpm required. Must be proficient in Microsoft Word, PowerPoint, Excel and other software necessary for this position. Hours/Schedule: Varies
Location: Patriots Colony (Williamsburg, Va)

Business Office Associate (Added 4 days ago) New!
Job Summary: Works under the supervision of the Business Office/Accounts Receivable Manager and Director. Responsible for all charge entry, accounts receivable follow up, payment posting, insurance verification and authorization. Responsible for customer accounts in Medipac as well as Centricity Practice Management system. Responsible for keeping up to date with CPT, ICD-9, HCPCS coding. This position requires initiative, independent judgment and multi-tasking skills. Functioning as a team member, the staff is flexible in their work assignments, rotates to support needs of the business office. Must utilize and adhere to established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices. Participates in quality and customer service programs and meets all CBL,CME requirements. Education: High school graduate, GED or higher advanced collegiate preparation preferred. Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred. Previous oncology experience preferred.
Location: Cancer Infusion Center Newport News (Newport News, Va)

Coder
Job Summary: Works under the supervision of the Medical Records Manager, and provides coverage in the absence of department coder. Responsible for following all policies and procedures associated with the coding classification schemes to assign timely and accurately diagnostic codes to inpatient records, for the purpose of patient bills to drop from the billing system. Duties include: abstract information for clinical indices, enter final diagnoses into abstracting system for finalization of billing. Follow up with practitioners for missing diagnoses or clarification of diagnoses before final coding. Analyze discharged patient records for completeness according to accreditation and licensure standards, and the Medical Staff Bylaws, Rules and Regulations. Assignment of deficiencies, flag and log deficiencies into incomplete records system for tracking, and remove completed deficiencies from system. Assist department manager with data and other duties as requested. The team member demonstrates RHS team member core values and standards for which all employees, regardless of their position, are accountable. Education: High School graduate or G. E. D. required. Certification: Must maintain current Certified Professional Coding (CPC) certification by American Academy of Professional Coders (AAPC), and/or Certified Coding Specialist (CCS) by the American Health Information Management Association (AHIMA). Experience: Two or more years prior work experience in a hospital Medical Records Department or related psychiatric healthcare facility is required. Diagnostic coding (current editions of DSM and ICD) and discharge abstracting experience required. Word processing/data entry proficiency required.
Location: Riverside Behavioral Health Center (Hampton, Va)

ED CSA
JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information. EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.
Location: Riverside Regional Medical Center (Newport News, Va)

Employee Health Assistant (Added 3 days ago) New!
Job Summary: Works under the supervision of the Employee Occupational Health Manager. Provides a comprehensive range of services associated with and in accordance with standards of excellence established by Riverside Health System. Responsible for assessing, planning, implementing, and evaluating needs of assigned employees. The EOH Assistant may work in a variety of settings and roles within department, with main responsibility being the front office - including answering phones, data entry, reading TST's, and directing employees with both EH and HR related matters. The EOH Assistant is expected to do general administration duties and have the ability to utilize computer systems to include Microsoft Word, Outlook, Excel, Employee Health Software System and other systems as needed. Must utilize essential customer service skills when greeting and directing employees, visitors and guests. The EOH Assistant will be expected to utilize communication, critical thinking, problem solving, and decision making to bring innovative ideas to improve interactions with employees and employee safety while creating a care plan for each employee based on physiological, psychosocial and cultural diversity. Assist employees with FMLA in regards to disability insurance, workers' compensation, and paid time off policies in conjunction with Employee Health and HR Business Partners. Assists EOH to ensure appropriate medical protocol has been followed, including verification of EH follow-up with Physician's medical documentation, etc. Must demonstrate competence in dealing with age related needs of specific patient populations served in their assigned unit/dept. Performs other duties as assigned. Education: High School Diploma or equivalent required, Bachelor's degree preferred. Experience: One year office experience required, doctor's office setting preferred.
Location: Riverside Hospital Services (Newport News, Va)

HIMS Coding Coordinator
Job Summary: Works under the direct supervision of the Coding Manager/HIMS Director. Responsible for following all policies and procedures associated with the coding classification schemes (SNOWMED, ICD 9, ICD 10, CPT) to assign diagnostic and procedural codes to a variety of patient type records. Contributes to the proper management of health information through consistent and accurate code assignment processes adhering to all regulatory coding principles, rules and regulations, compliance with CMS coding and documentation guidelines, and hospital policy. The Coding Coordinator provides on-going coder, physician and general training, support and auditing of medical records to ensure compliance with CMSs guidelines and coding standards; Participates in performance improvement especially related to the DNFB/C by working this report daily to reduce bill holds and uncoded charts. The Coding Coordinator assures that all medical records are retrieved and made available for coding and billing purposes. This position is responsible for monitoring any inpatient and outpatient medical records reports, DNFB, and revenue cycle. Collaboration with departments and personnel to obtain records, provide followup, statistical data/reporting, and quality data of all patients medical records. Works closely with Patient Financial Services, Patient Access, CDMP, and departments that create and document in the medical record for RHS facilities. Education: AA degree required in Health Information Technology or related field; or in lieu of degree, significant health information management experience will be considered. Prefers 4 years of college with a BS degree from an accredited HIT/HIM program and/or direct HIM experience in a Medical Record department with appropriate credentials. High performance coding, billing, and reimbursement knowledge and background in health information management department with DNFB/C knowledge and collaboration with PFS/Business Office. Preferred inpatient hospital setting or related healthcare services experience with strong coding concepts, rules and regulations, best practices and trends. Experience preferred with coding procedures in an electronic medical record and images of documents; Encoder/grouper, DRGs/APGs experience. Knowledge of medical record assembly, analysis and content of patient medical records. Strong working knowledge of Medical Terminology and ICD-9, CPT; ICD-10 nomenclatures for coding inpatient and outpatient medical records. Certification: CCS, CPC or Coding Certification from AHIMA orAAPC/AACCA preferred Experience: Current medical records or medical office experience preferred. One-year experience with computers environment required must be proficient at Excel Must demonstrate the ability to type 35 WPM. Demonstrated ability to the public, department staff, hospital staff, and medical staff required. Must possess a positive attitude to work effectively with department staff and to help in assisting customers.
Location: Riverside Hospital Services (Newport News, Va)

OA/Phone Operator (Added 6 days ago) New!
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: RMG Call Center
Location: Riverside Medical Group (Newport News, Va)

OFFICE ASSISTANT
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Neurology Specialists - Newport News/Hampton
Location: Riverside Medical Group (Newport News, Va)

Office Assistant (Added 3 days ago) New!
Are you looking for a rewarding opportunity that offers flexible scheduling and the ability to work in a variety of settings? Is work-life balance important to you? Riverside Health System offers these options by becoming part of the Staffing Resources Center. The Center was designed to create a system wide float pool to assist in staffing various positions throughout Riverside Health System. The ultimate objective of the Staffing Resources Center is to align and optimize labor resources across the health system. The Staffing Resources team is seeking experienced Office Assistants to work in physician practices. Responsibilities include but are not limited to greeting & checking in patients; answering incoming telephone calls and taking appropriate messages; scheduling appointments; providing information to and for the patients; assisting other team members as needed. When you become a part of Staffing Resources, you may be eligible for premium pay and flexible self-scheduling. In order to meet the staffing needs of the health system, team members have a mandatory commitment of 24 hours per 4 week schedule period. Current qualified Riverside team members are eligible to become part of the Staffing Resources float pool and pick up shifts in other Riverside locations. The mandatory commitment does not apply to current Riverside team members unless their position in Staffing Resources is their primary health system job. Education: High School diploma with emphasis on clerical courses or equivalent preferred. Experience: Must have at least 1 year experience in a physician practice. Knowledge of coding and insurance is preferred.
Location: Staffing Resources (Newport News, Va)

Office Assistant (Added 6 days ago) New!
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Riverside Family Practice and Extended Care - Williamsburg, VA
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Monday-Friday, 8:00AM - 5:00 PM
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful HOURS: Part-time 8am-5pm, flex schedule
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant HREA-Hidenwood
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. LICENSURE: NONE EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful HOURS: Monday-Friday 8:00am to 5:00pm
Location: Riverside Medical Group (Newport News, Va)

Office Assistant Newport News Practice
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.
Location: Riverside Medical Group (Newport News, Va)

Operator Systems
Job Summary: Works under the supervision of the Manager as well as any on site facility managers or directors. Answer and process all inbound calls for the facility to include emergency code calls. Maintains the integrity of databases to include updating paging information, contact information, and on call information for various departments and physicians. Participates in orientation of new employees, and performance improvement processes as needed to meet the needs of the department. Meets or exceeds all performance standards. Education: High School Diploma or equivalent required - Technical Computer training or college education preferred. Experience: Prefer at least one year experience in a customer service related field
Location: Riverside Community Services (Newport News, Va)

Payroll Tech
Job Summary: Works under the supervision of the Manager, Payroll Services & Systems. Facilitates the smooth flow of payroll in the hospital and keeps payroll records up to date. Handles payroll functions specifically for all organizations. Performs other duties as assigned. Education: AS preferred or related experience. Experience: Minimum 1-2 years progressively more responsible in accounting and/or related field areas required; a hospital setting preferred. Spreadsheet, time and attendance, and graphics applications experience preferred.
Location: Riverside Hospital Services (Newport News, Va)

Provider Based Billing Rep
Job Summary: Works under the department Managers and Director. This position works on the Provider Based Billing Team, in this position the Representative must have full knowledge and understanding of both the Acute Care and RMG billing systems, rules and regulations. Effectively utilizes all department specific computer and telephone systems. Responsible for billing and follow up; identifying issues and reporting trends. Acts as a liason between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. Licensure: CPAT or CPAM certification preferred or obtained within 2 years of employment Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

RHS Insurance Coordinator
Job Summary; Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liason between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. Certification: CHAA or CHAM certification preferred or obtained within 2 years of employment. Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

Receptionist
Riverside Health System's The Gardens at Warwick Forest located in Newport News, Virginia is looking for a Labor Pool Receptionist to join their team. The Receptionist works under the supervision of the Office Manager. Provides a variety of general administration and reception duties, utilizes computer systems including Microsoft Word, Outlook, Ultracare, Excel and other systems as needed. Answers switchboard and directs calls to the appropriate staff. Greets and directs all visitors and guests to resident areas or other areas of the facility. Education: High School Diploma or GED required. Advanced administration/secretarial skills. Experience: Minimum of one year of experience in secretarial or administrative work required. Must be efficient in Microsoft Office products. Hours: Vary between 8a-8p Sunday - Saturday to include holidays.
Location: The Gardens At Warwick Forest (Newport News, Va)

Registration Representative
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status, having full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liason between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred Experience: Previous experience working with the public preferred. Knowledge of Microsoft Office products very helpful. Hospital or physician office registration or billing experience helpful. Hours: Saturday and Sunday 8:00am-4:30pm
Location: Riverside Regional Medical Center (Newport News, Va)

Sr Executive Secretary (Added 11 days ago)
Job Summary: The 2nd Floor Administrative Assistant performs a wide variety of secretarial and high-level administrative duties in support of the Education Division Administrative Office Manager, Directors, Assistant Directors and their team members as assigned. Prepares statistical reports in Excel; schedules appointments; prepares meeting/room arrangements; provides customer hospitality to students, guests and staff. Provides high-level support working independently for programmatic and accreditation needs requiring enhanced skills in technology and software applications including MS Word, MS Excel, SonisWeb, Adobe Pro, and MOODLE. Responsible for assigned data entry in the SonisWeb electronic records system to include graduate job placement data and faculty and graduate credentialing. Posts payroll for assigned staff and faculty regularly. Maintains mailroom, printers, fax and copier for the 2nd & 3rd floors. Maintains student advising folders. Performs other duties as assigned. Education: High School Diploma or equivalent required. Associates Degree, Business/Related preferred. Experience: 2 years secretarial/administrative professional experience required, healthcare or education environment preferred.
Location: Riverside Hospital Services (Newport News, Va)

Staffing Assistant
Riverside Staffing Resources has an exciting opportunity for a Labor Pool Staffing Assistant. Works under the direct supervision of the Nurse Manager. Coordinates and assists the nurse managers, directors, supervisors, and charge nurses with staffing for the nursing units using critical thinking skills and effective communication that maintains an environment of excellence that is patient focused. Works closely with all departments to maintain various staffing reports. Supports the educational needs of new staff members in the department. Education: High School graduate or equivalent preferred. Previous experience with patients in acute care or nursing home preferred. EXPERIENCE: Ideal candidate will have experience with data entry and customer service in a business office setting. Ideal candidate will possess good communication, critical thinking skills, and great attention to detail. Ability to multitask and working in a fast paced environment is a plus. Experience in a healthcare setting is a plus. The Staffing Resources Center helps Riverside align and optimize labor resources across the health system by creating a pool of qualified and experienced staff. The valuable team members who are part of our system-wide labor pool help us supplement current staffing during times of recruitment, leave or other temporary staffing needs.
Location: Riverside Hospital Services (Newport News, Va)

Staffing Assistant
Riverside Staffing Resources Center located in Newport News, Virginia is currently seeking a Full Time Staffing Assistant. The Staffing Assistant works under the direct supervision of the Nurse Manager of Staffing Resources. Coordinates and assists the nurse managers, directors, supervisors, and charge nurses with staffing for the nursing units using critical thinking skills and effective communication that maintains an environment of excellence that is patient focused. Works closely with all departments and facilities to maintain various staffing reports. High school graduate or equivalent preferred. Previous experience with patients in acute care or nursing home preferred.
Location: Riverside Hospital Services (Newport News, Va)

Teller (Added 5 days ago) New!
Job Summary: This position is the first line responder to all member questions and requests for information and performs all the payroll deductions duties for members and members services duties as disseminating information, account information, maintains vault cash and ordering of cash. Education: High School Diploma or equivalent reguired, prefer 2 years post high school education or extensive work experience preferred. Experience: 2 years Banking/Financial Services - Teller experience required; 2 years General - Customer Service preferred. Must be knowledgeable in Microsoft Word and Excel.
Location: Riverside Hospital Services (Newport News, Va)

Unit Secretary Telemetry
Riverside Regional Medical Center located in Newport News, Virginia is currently seeking a labor pool Unit Secretary to join their team in the Telemetry Unit. The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the Nurse Manager, Registered Nurses and Licensed Practical Nurses. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. Education: High School diploma preferred. Experience: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred. Hours: Mainly evenings
Location: Riverside Regional Medical Center (Newport News, Va)



 

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