Secretarial/Clerical Employment Opportunities

Enhanced job opportunity listing: Search for jobs, create an account, build and maintain your 'on file' employment application, apply for one or several jobs. To apply for these jobs, click on Job Title link, then click on "Apply for this Position."

Accounts Receivable Rep / Coder
Riverside Medical Group - Hampton Roads Eye Associates located in Williamsburg, Virginia is seeking a full-time Accounts Receivable Rep. JOB SUMMARY: The Accounts Receivable Rep works under the direct supervision of the office manager and is responsible for entering into computer and assigning proper ICD-9 and CPT-4 codes to incoming work. This role contributes to the proper management of health information through consistent and accurate code assignment processes, adhering to all regulatory coding principles. The Accounts Receivable Rep is responsible for data entry of patient demographics and medical supply ordering as applicable based on the practice. This role is also responsible for working claims, answering billing questions, and working the task management queues (denials). The Accounts Receivable Rep performs claims follow-up and maintains claims printing library, edits and payer files. Performs other duties as assigned. EDUCATION: High school graduate with emphasis in business courses preferred. LICENSURE: CPC or CPC-A preferred. EXPERIENCE: Prior coding experience in doctor's office setting preferred.
Location: Riverside Medical Group (Williamsburg, Va)

Billing Coordinator
Patriots Colony at Williamsburg, a premier Continuing Care Retirement Community located off of Route 5, has an exciting opportunity for a customer-focused and enthusiastic Billing Coordinator who is responsible for campus-wide billing, collections, and payment functions. This role reports to the Healthcare Services Administrator with frequent interaction with the Executive Director. The Billing Coordinator assists customers with billing inquiries, questions or concerns as well as works closely with other departments to coordinate customer support relating to Managed Care insurance issues. This person will also serve as a liason between Riverside Health System billing and Patriots Colony, and will personally ensure that new residents to Independent Living, Assisted Living, Convalescent Center, and short-term therapy understand our billing policies, procedures, and expectations. Education: Bachelors degree in business or related field is preferred Licensure: None required. Experience: Proficiency with Microsoft Office is required and 1 year experience with Medicare and Private Pay billing is preferred Hours: Monday-Friday, day shift position
Location: Patriots Colony (Williamsburg, Va)

Business Office Associate
Riverside Shore Memorial Hospital is seeking a Full Time Business Office Associate. Works under the supervision of coordinator, director and/or the management staff. Performs a variety of clerical duties that support front desk operations and Rehab Dept access for customers. This position requires initiative, independent judgment and supervision of staff. Functioning as a team member, the staff is flexible in the work assignments, rotates to support all aligned rehab services facilities when needed and assists with training. Responsible for the preparation and maintenance of equipment and departmental supplies required to support quality patient care and operations. Requires utilization of simple to complex office equipment. Assures staff work within their defined skill sets and utilizes established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Education: Some college or business courses preferred.
Location: Shore Memorial Hospital (Eastern Shore, Va)

Business Office Associate (Added 2 days ago) New!
This position works under the supervision of the specialty management and/or the Imaging Services Administrative Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Imaging office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. License: CHAA or CHAM certification preferred or obtained within 2 years of employment. Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: RVS DIAGNOSTIC CTR-HAMPTON (Newport News, Va)

Business Office Associate (Added 2 days ago) New!
This position works under the supervision of the specialty management and/or the Imaging Services Administrative Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Imaging office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. License: CHAA or CHAM certification preferred or obtained within 2 years of employment. Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Regional Medical Center (Newport News, Va)

CSA
Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as describes in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information. Education/Experience: High school graduate preferred. Completion and certification of a nursing assistant course, or completion and certification of emergency medical technician basic preferred, or certified CPR instructor, or completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant preferred.
Location: Riverside Regional Medical Center (Newport News, Va)

Certified Coder/Site Coordinator
JOB SUMMARY CERTIFIED CODER: Works under the direct supervision of the office manager and/or A/R manager. Certified coder who codes claims for the practice. Files claims electronically to insurance companies and posts payments for third party payers including Medicaid and Medicare (this function may be supported by RPOS). Performs claims follow-up. Maintains claims printing library, edits and payer files. Acts as a backup for editing the notes in EMR. JOB SUMMARY SITE COORDINATOR: Facilities: Ensure doors are opened and secured per office schedule. Housekeeping and maintenance duties are delegated to contract or otherwise completed to ensure the appearance and functionality of the property. Finance: Maintain proper patient billing standards, cash management standards, and purchasing standards per RHS policy. Will resolve patient billing issues should they arise. Patient Relations: Serves as first line customer service expert to ensure service excellence for every patient, and to enact service recovery when needed. Will escalate problems that cannot be resolved at the local level to the appropriate practice director and/or service line administrator promptly. Team Member Relations: Will properly schedule team members to meet the practice and physicians hours for optimal productivity. Serves as on-site supervisor for non-provider team members to include resolution of interpersonal relations issues, to include counseling, input in performance reviews, and input into disciplinary actions. Patient Access: Ensures optimal patient access via scheduling to patient care with proper provider. Manages patient flow in the practice to include minimizing wait times, processing referrals and prescriptions, encouraging patient satisfaction survey participation, and maximizing provider productivity while maintaining excellent quality and service. Quality: Maintains proper documentation and reporting to ensure the services provided meet quality standards. Performs other duties as assigned. EDUCATION: High school graduate with emphasis in business courses preferred. LICENSURE: CPC or CPC-A required EXPERIENCE: Prior coding experience in doctor's office setting preferred. LOCATION: Riverside Pain Management and Rehab Specialists
Location: RRMC PROVIDER BASED BILLING (Newport News, Va)

Coder
Works under the direct supervision of the Coding Manager/HIMS Director. Responsible for following all policies and procedures associated with the coding classification schemes to assign diagnostic and procedural codes to a variety of patient type records. Contributes to the proper management of health information through consistent and accurate code assignment processes adhering to all regulatory coding principles. Performs other duties as assigned. Education: High school graduate or GED preferred Certification: Achievement of Certified Coding Specialist (CCA or CPC-A) certification required. A Employee will be considered and will be required to achieve CCS status within one year Experience: A minimum of two years acute care coding experience preferred. Experience with Microsoft and Excel programs required.
Location: Riverside Hospital Services (Newport News, Va)

Communications Assistant (Added 8 days ago)
JOB SUMMARY: Works under supervision of the supervisor, Front Office Supervisor and/or Office Manager. Responsible for answering all incoming telephone calls and assisting caller or directing call to appropriate person/voice mail. During slow periods, moving patients appointments as required or doing clerical duties to assist front staff. Responsible for performing all clerical duties needed to support scheduling and messages. Other duties as assigned. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Riverside Partners in Womens Health Newport News
Location: Riverside Medical Group (Newport News, Va)

Customer Service Phone Rep (Added 8 days ago)
JOB SUMMARY: Works under the supervision of the Manager. Responsible for handling patient inquiries via the telephone, to include Riverside acute care facility billing inquiries and/or Riverside Medical Group physician billing inquiries. Effectively utilizes all billing software systems, computer systems and telephone system to provide accurate, thorough responses to patient account inquiries and for the delivery of exemplarily customer service. Responsible to follow established policies and procedures. Participates in orientation and performance improvement processes as needed. Implements patient safety by properly identifying patients. Knowledge of Insurance payer billing requirements for both facility and physician billing necessary. Follows and applies all Riverside Health System procedures and policies pertaining to self pay Financial Assistance and discounting programs, utilizing a variety of software applications. Deep and broad experience with Revenue Cycle software/systems necessary. A strong understanding of revenue cycle operations in the following functional areas: Registration, Charge Entry, Billing/Follow-up, including denial resolution, for both Riverside facility billings and/or Riverside Medical Group physician billings. EDUCATION: High school graduate, GED or higher advanced collegiate preparation required LICENSURE: CHAA or CHAM certification preferred or obtained within 2 years of employment. EXPERIENCE: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Medical Group (Newport News, Va)

Executive Administrative Assistant
JOB SUMMARY: Works under the supervision of the Coordinator of physician services. Supports assigned Administrative Vice President and Vice President's staff. Provides high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. EDUCATION: College degree preferred. LICENSURE: None required EXPERIENCE: Minimum of five years related experience required. Medical terminology, computer experience, and typing 55-60 wpm required. Ability to use Word, PowerPoint, Excel and other software necessary for position.
Location: Riverside Medical Group (Newport News, Va)

Executive Assistant
Riverside Health System has an opening for an Executive Assistant to support the Senior Vice President, Human Resources and Accountable Care Operations as well as the Vice President, Foundation and Research and Physican Recruitment. Will also support the Management Services Team. This position is located at our corporate office in the Oyster Point City Center of Newport News, VA. Responsibilities include but are not limited to providing secretarial, clerical and administrative support in order to ensure that services are provided in an efficient and effective manner. Provides high-level administrative support by handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. The ability to interact with staff and customers at all levels in a fast paced environment while remaining flexible, proactive, resourceful and efficient with a high level of professionalism and confidentiality is essential to this role. Exceptional customer service skills, written and verbal communication skills, strong decision making ability and attention to detail are also important. Education: High school diploma or equivalent required. Business courses or higher level business degree preferred. Experience: Minimum of five years related experience required. The ideal candidate will have previous experience supporting executive level leadership. Strong computer skills in Word, PowerPoint, Excel, Outlook and other software necessary for position. Excellent calendar management skills, including the planning and coordination of complex executive meetings. Hours: Monday through Friday, 8:00 am to 4:30 pm with ability to work additional hours as needed to meet business needs.
Location: Riverside Management Services (Newport News, Va)

HIMS Assistant I
Riverside Shore Memorial Hospital is currently hiring a Labor Pool HIMS Assistant to work in the Medical Records Department. The HIMS Assistant works under the direct supervision of the facility Manager or Director. Responsible for performing general qualitative and quantitative discharge assembly duties so that all patient records are processed accurately, proficiently and timely. Demonstrates the ability to organize/scan medical records within two working days of patient discharge. Performs other duties as assigned. Education: High School graduate required. Medical Terminology preferred. Experience: Preferred two years experience in medical records or medical office. Typing 32 wpm with 3 or fewer errors required.
Location: Shore Memorial Hospital (Eastern Shore, Va)

Insurance Coordinator
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liason between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED or higher advanced collegiate preparation required Certification: CHAA or CHAM certification preferred or obtained within 2 years of employment. Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

Intern (Added 3 days ago) New!
Riverside Tappahannock Hospital in Tappahannock, VA is seeking a Marketing Intern. The Riverside Health System internship program is a combination of mentoring, learning activities, and project work designed to give broad exposure to the inner workings of a health care system. The internship program is a ten-week program (or as determined at time of offer) consisting of various assignments throughout the health system combined with leadership development opportunities. We are looking for a Marking Intern who has strong organizational, research, and telephone interviewing skills. The ideal candidate will help coordinate physician photo shoots, interview community historians, locate historical information as well as other duties as assigned. Marketing projects to include the following: Physician promotional video. Individual will need to work with videographer and multiple physicians and their practices to coordinate videotaping. Assist with obtaining historical data or artifacts for the development of the hospital's timeline. Qualifications: Minimum GPA 3.0-verfified by current college transcripts Completed two years of college Currently Enrolled in a Bachelors or Masters Degree program Excellent written and verbal communication skills Strong interpersonal, analytic, critical thinking, leadership, and self-management skills Computer literate with proficiency in the Microsoft Office Suite Demonstrated ability to lead and manage projects independently Demonstrated work ethic, goal orientation, and academic success Location: Riverside Tappahannock Hospital located in Tappahannock, VA. Must have reliable transportation to travel between Riverside Health System facilities based on need due to projects during Internship. This opportunity will close on 4/28/2014. Ideal candidate must be able to start working in May 2014 for 10 weeks, or as determined at time of offer. This is a paid internship program.
Location: Riverside Hospital Services (Newport News, Va)

Jr Secretary, Hospice (Added 7 days ago) New!
Description: Riverside Hospice in Newport News, VA has an opening for a Full Time Junior Secretary. This position works under the supervision of the Nurse Manager perform a wide variety of secretarial and administrative duties for the Hospice department. Assists in the coordination of the day-to-day operations within the Hospice department. Provides excellent customer service. Supports the team in maintaining required documentation for chart preparation. Responsible for staying current on organizational work flow, builds strong relationship with physicians and physician offices. Serves as a resource for Hospice department processes and an expert resources for unit functions. Supports the Hospice Philosophy. Education: High School diploma preferred. One year of secretarial school preferred. Licensure: Current, valid drivers license and acceptable driving record required upon hire and to be maintained during employment. Must also have reliable transportation to travel to other locations. Experience: Knowledge of medical terminology preferred. Experience working in a medical office or hospital unit preferred.
Location: RIVERSIDE REGIONAL HOSPICE (Newport News, Va)

Jr. Executive Secretary Lab Administration
Riverside Regional Medical Center is seeking a Full Time Junior Executive Secretary. The Junior Executive Secretary works under the supervision of the Senior Executive Secretary to perform a wide variety of secretarial, receptionist, inventory control, problem resolution, and general administrative duties for the laboratorys management team and pathologists. The Junior Executive Secretary assists management with the day-to-day operations within the department. Responsibilities include, but are not limited to, daily adherence to policies and procedures; timely and accurate clerical support for the pathologist and management; typing and/or transcription of office reports and correspondence; collection of required items for committee reporting (Tumor Boards); preparation of slides to be sent out for consultations or logged back in after consultations; sorting and distribution of incoming and outgoing mail; excellent customer service; a strong working relationship with the pathologists and management to assist with smooth office/department operations; resolution of routine office problems; training of new staff when necessary. Performs other duties as assigned. Education: High School Diploma or Equivalent Experience: Minimum of 1-2 years of medical office experience preferred. Ability-operate technology/equipment consistent with current industry standards. Working knowledge of computers and software applications. Medical terminology and proficiency in excel preferred.
Location: Riverside Regional Medical Center (Newport News, Va)

Labor Pool Patient Access Representative
RWRH Labor Pool Patient Access Representative- Shift work/varies with hours obtained through vacation requests; team member coverage requests and/or illnesses. Assigned holiday rotation shift(s)required. Job Summary: Works under the direct supervision of the Manger of Revenue Cycle as well as any onsite facility Managers & Directors. Responsible for following all policies and procedures associated with the registration of all patient types and the clerical support functions of Patient Access. Responsible for providing excellent customer service, participating in a team environment and working closely with management to improve processes. Education: High school diploma or equivalent required. Experience: Previous experience working with the public required. Knowledge of Microsoft Office products very helpful. Hospital or physician office registration or billing experience helpful. Skills: Ability to speak clearly, operate computer quickly and accurately. Excellent hand/eye coordination, manipulate small items and equipment to include wheelchairs; Ability to type 30 wpm with a maximum with a minimum of 5 errors. Ability to deal effectively with public, co-workers, and all hospital personnel. Requires concerned and caring attitude, the ability to work under stressful conditions. Excellent telephone and communication skills. Ability to stand and/or sit for long periods of time
Location: Riverside Walter Reed Hospital (Gloucester, Va)

OFFICE ASSISTANT
JOB SUMMARY: Works under the direct supervision of the front desk supervisor and/or office manager. Primary responsibility is greeting and registering patients, as well as updating demographics, pulling authorizations for insurances to include vision plans. Additionally, is responsible for checking out patients to include scheduling appointments, collecting payments, and posting payments. Required to perform other duties as assigned. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. LICENSURE: None required. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Full time
Location: Riverside Medical Group (Newport News, Va)

OFFICE ASSISTANT
JOB SUMMARY: Works under the direct supervision of the practice manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. LICENSURE: None required. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. Location: Riverside Neurology Specialists - Hampton/Newport News
Location: Riverside Medical Group (Newport News, Va)

OFFICE ASSISTANT - FT (Added 2 days ago) New!
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. LICENSURE: None required. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: 8:30am-5:00pm
Location: Riverside Medical Group - Riverside Walter Reed Hospital (Gloucester, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. LICENSURE: None required. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Monday- Friday 8am-5pm LOCATION: Hampton Roads Eye Associates Williamsburg VA
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant
JOB SUMMARY: A busy Gloucester Ortho office is looking for a dynamic office assistant to work under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. LICENSURE: None required. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.
Location: Riverside Medical Group - Riverside Walter Reed Hospital (Gloucester, Va)

Office Assistant
JOB SUMMARY: Riverside Cardiology Specialists is currently accepting applications for a full time Office Assistant. This person works under the direct supervision of the office manager and front office supervisor. Primary responsibility is greeting and checking in patients while asnwering the phone lines and assisting patients. Also responsible for taking apprpropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. LICENSURE: None required. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Monday through Friday 8:00am to 5:00pm.
Location: Riverside Medical Group (Newport News, Va)

Office Assistant - Float Pool
The Staffing Resources team is seeking experienced Office Assistants to be part of our System Wide Labor Pool. Shifts are available all over the Hampton Roads area and team members would have the ability to float to different Riverside Physician Practices. JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. Must be available to work at various facilities as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: One year clerical experience preferred; experience in a physician practice preferred. Some knowledge of coding and insurance is helpful. COMMITMENT: Team members with a primary Riverside job in Staffing Resources will have a mandatory commitment of 24 hours per 4-week schedule period. The Staffing Resources Center helps Riverside align and optimize labor resources across the health system by creating a pool of qualified and experienced staff. The valuable team members who are part of our system-wide labor pool help us supplement current staffing during times of recruitment, leave or other temporary staffing needs. Current Riverside team members are also eligible to become part of the pool and pick up shifts in other Riverside locations. When you become a part of Staffing Resources, you may be eligible for premium pay and flexible self-scheduling.
Location: Staffing Resources (Newport News, Va)

Office Assistant/Call Center
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibilities for this position: taking in-bound calls and scheduling for other practices. Other duties may include greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. LICENSURE: None required. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.
Location: Riverside Medical Group (Williamsburg, Va)

Patient Account Representative
JOB SUMMARY: Riverside Health System, in Newport News, has a Full Time position available for a Patients Accounts Representative. Qualified candidate is responsible for billing and insurance follow-up activities. Strong problem solving skills, high attention to detail, and an aptitude for learning necessary. Must demonstrate positive interpersonal relations and excellent communication skills to promote teamwork and exemplary customer service. Understanding of Insurance payer billing requirements preferred. EDUCATION: High school graduate, GED or higher advanced collegiate preparation required. EXPERIENCE: Highly prefer 1 to 2 years of experience in the field of health care. CERTIFICATION: CPAT or CPAM certification preferred or obtained within 2 years of employment HOURS: 8:00 AM to 4:30 PM, Monday-Friday
Location: Riverside Hospital Services (Newport News, Va)

Patient Services Representative
Riverside Tappahannock Hospital is currently hiring a Labor Pool Patient Service Representative. The qualified employee will work under the direct supervision of the Lead Patient Service Representative, as well as oversight by the Emergency Room Nurse Manager and Revenue Cycle Leadership. Responsible for following all policies and procedures associated with the registration of all patient types and the clerical support functions of the Patient Service Representative. Responsible for providing excellent customer service, participating in a team environment and working closely with management to improve processes. Shifts: Rotating - Days, Evenings and Nights Education: High school graduate required Experience: Previous experience working with the public preferred. Knowledge of Microsoft Office products very helpful. Hospital or Physician office registration experience helpful. Must be able to type 30 wpm with a minimum of 5 errors.
Location: Riverside Tappahannock Hospital (Tappahannock, Va)

Registration Representative (Added 2 days ago) New!
JOB SUMMARY: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liason between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Position to work in the Emergency Department. EDUCATION: High school graduate, GED required or higher advanced collegiate preparation preferred. CERTIFICATION: CHAA or CHAM certification preferred or obtained within 2 years of employment. EXPERIENCE: 1 to 2 years of related experience in the field of healthcare and customer service is preferred. HOURS: Saturdays and Sundays, 10:00am-6:30pm
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative (Added 2 days ago) New!
JOB SUMMARY: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liason between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Position to work in the Emergency Department. EDUCATION: High school graduate, GED required or higher advanced collegiate preparation preferred. CERTIFICATION: CHAA or CHAM certification preferred or obtained within 2 years of employment. EXPERIENCE: 1 to 2 years of related experience in the field of healthcare and customer service is preferred. HOURS: Tuesday-Saturday, 5:00pm-11:30pm
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative
Riverside Regional Medical Center is recruiting for a Labor Pool Registration Representative. The position works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liason between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. License: CHAA or CHAM certification preferred or obtained within 2 years of employment. Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred. Hours: Flexible Labor Pool Position to include every Friday 11:00pm-7:30am, weekends and 3rd shift.
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative (Added 2 days ago) New!
JOB SUMMARY: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liason between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Position to work in the Emergency Department. EDUCATION: High school graduate, GED required or higher advanced collegiate preparation preferred. CERTIFICATION: CHAA or CHAM certification preferred or obtained within 2 years of employment. EXPERIENCE: 1 to 2 years of related experience in the field of healthcare and customer service is preferred. HOURS: Flexible/Rotating Schedule
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative (Added 6 days ago) New!
JOB SUMMARY: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liason between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Position to work in the emergency department. EDUCATION: High school graduate, GED required or higher advanced collegiate preparation preferred. CERTIFICATION: CHAA or CHAM certification preferred or obtained within 2 years of employment. EXPERIENCE: 1 to 2 years of related experience in the field of healthcare and customer service is preferred. HOURS: Friday and Saturday 11p-7:30am.
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative
Summary: Works under the direct supervision of the Patient Access Supervisor as well as any onsite facility Managers & Directors. Responsible for following all policies and procedures associated with the registration of all patient types and the clerical support functions of Patient Access. Responsible for providing excellent customer service, participating in a team environment and working closely with management to improve processes. Education: High school graduate preferred. Certifications CPR Certification is required for this position. Experience: Previous experience working with the public preferred. Knowledge of Microsoft Office products very helpful. Hospital or physician office registration or billing experience helpful. Hours: Flexible Labor Pool Position to include weekends and 3rd shift.
Location: Doctors' Hospital - Williamsburg (Williamsburg, Va)

Senior Executive Secretary (Added 9 days ago)
JOB SUMMARY Works under direct supervision of the Director to perform a wide variety of secretarial and general administrative duties for the facilitys management team. Assists the management with the day-to-day operations of the department. Responsibilities include daily monitoring of supplies, petty cash, meeting schedules. Inputs changes to policies and procedures, reports and compiles statistical data to assist with presentation of reports at monthly meetings. Demonstrates excellent customer service, the development of a supportive team environment and ongoing establishment of a strong working relationship with management to assist with the smooth operations and the improvement of processes. Performs other duties as assigned. Education: High School Diploma or equivalent preferred. Experience: Minimum of 2 years Executive Secretary/Administrative related experience required. Medical terminology, computer experience (Microsoft Office), typing 50-60 WPM required. Proficiency in excel required. Knowledge of personnel administration, economics, and legislation. Knowledge of regulations, policies, procedures, and accreditation standards required. Ability to operate computer terminal and principles. Other technology utilized-manage the services overseen. Ability-respond quickly emergency situations required.
Location: Riverside Regional Medical Center (Newport News, Va)

Staffing Assistant (Added 10 days ago)
Riverside Staffing Resources has an exciting opportunity for a Part Time Staffing Assistant. JOB SUMMARY: Works under the direct supervision of the Nurse Manager of Staffing Resources. Coordinates and assists the nurse managers, supervisors, and charge nurses with staffing for the nursing units. Works with facility and practice leaders to supplement staffing. Staffing Assistants use critical thinking skills and effective communication to maintain an environment of excellence that is patient focused. Works closely with all departments and facilities to maintain various staffing reports. Supports the educational needs of new staff members in the department. EDUCATION: High School graduate or equivalent preferred. EXPERIENCE: Ideal candidate will have experience with data entry and customer service in a business office setting. Ideal candidate will possess good communication, critical thinking skills, and great attention to detail. Ability to multitask and working in a fast paced environment is a plus. Experience in a healthcare setting is a plus. The Staffing Resources Center helps Riverside align and optimize labor resources across the health system by creating a pool of qualified and experienced staff. The valuable team members who are part of our system-wide labor pool help us supplement current staffing during times of recruitment, leave or other temporary staffing needs.
Location: Riverside Hospital Services (Newport News, Va)

Staffing Assistant
Riverside Staffing Resources has an exciting opportunity for a Full Time Staffing Assistant. JOB SUMMARY: Works under the direct supervision of the Nurse Manager of Staffing Resources. Coordinates and assists the nurse managers, supervisors, and charge nurses with staffing for the nursing units. Works with facility and practice leaders to supplement staffing. Staffing Assistants use critical thinking skills and effective communication to maintain an environment of excellence that is patient focused. Works closely with all departments and facilities to maintain various staffing reports. Supports the educational needs of new staff members in the department. EDUCATION: High School graduate or equivalent preferred. EXPERIENCE: Ideal candidate will have experience with data entry and customer service in a business office setting. Ideal candidate will possess good communication, critical thinking skills, and great attention to detail. Ability to multitask and working in a fast paced environment is a plus. Experience in a healthcare setting is a plus. The Staffing Resources Center helps Riverside align and optimize labor resources across the health system by creating a pool of qualified and experienced staff. The valuable team members who are part of our system-wide labor pool help us supplement current staffing during times of recruitment, leave or other temporary staffing needs.
Location: Riverside Hospital Services (Newport News, Va)

Support Assistant (Unit Secretary)
Riverside Walter Reed Hospital is seeking a Part Time Support Assistant (Unit Secretary). This position works under the supervision of the Nurse Manager and Registered Nurses and the direction of the Nurse Manager and Registered Nurses. The Support Assistant is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Support Assistant is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physicians offices, and other secretarial/clerical duties as directed. Education: High school diploma preferred. CPR required within one year and maintained thereafter Licensure/Certification: CPR required within one year and maintained thereafter Experience: One year of secreterial experience in a healthcare setting. Knowledge of medical terminology. Proficient in healthcare computer based systems.
Location: Riverside Walter Reed Hospital (Gloucester, Va)

Surgery Scheduler
JOB SUMMARY: Works under the supervision of the physician and Office Manager. Schedules surgery with patients. Posts surgery at designated hospitals. Schedules pre-operative and post-operative office appointments for surgical patients as indicated. Compiles patients surgery charts and appropriate paperwork. Completes preliminary paperwork needed for each surgical patient and places in chart for physician to review. Obtain pre-certification/insurance checks when necessary. After pre-operative examination, copies each patients surgical paperwork to include labs, H&P forms, etc., and sends same to the appropriate hospital. Schedules and coordinates with appropriate facility any needed pre-operative surgical tests or clearances for patients. Coordinates with the appropriate instrumentation companies for any special equipment needed. Prepares and distributes the weekly surgical posting sheet to the appropriate persons for billing. Performs other duties as assigned from time to time by the Office Manager. EDUCATION: . High school diploma or equivalent preferred LICENSURE: None required EXPERIENCE: A minimum of one year experience in a doctor's office setting as a scheduler preferred. HOURS: 8:30am-5:00pm
Location: Riverside Medical Group (Newport News, Va)

Surgical Coordinator (Added 8 days ago)
JOB SUMMARY: Works under the supervision of the physician and Office Manager. Schedules surgery with patients. Posts surgery at designated hospitals. Schedules pre-operative and post-operative office appointments for surgical patients as indicated. Compiles patients surgery charts and appropriate paperwork. Completes preliminary paperwork needed for each surgical patient and places in chart for physician to review. Obtain pre-certification/insurance checks when necessary. After pre-operative examination, copies each patients surgical paperwork to include labs, H&P forms, etc., and sends same to the appropriate hospital. Schedules and coordinates with appropriate facility any needed pre-operative surgical tests or clearances for patients. Coordinates with the appropriate instrumentation companies for any special equipment needed. Prepares and distributes the weekly surgical posting sheet to the appropriate persons for billing. Performs other duties as assigned from time to time by the Office Manager. EDUCATION: . High school diploma or equivalent preferred EXPERIENCE: A minimum of one year experience in a doctor's office setting as a scheduler preferred. LOCATION: Riverside Surgical Specialists - Newport News/Williamsburg
Location: Riverside Medical Group (Newport News, Va)

Trauma Registrar (Added 9 days ago)
Reports directly to the Trauma Program Manager and Trauma Medical Director. Responsible for following all policies and procedures associated with the coding classification schemes to assign diagnostic and procedural codes to the trauma patient population. Contributes to the proper management of health information through consistent and accurate code assignment processes adhering to all regulatory coding principles. Responsible for overseeing trauma registry activity, including maintenance of a comprehensive trauma registry meeting the requirements of the Virginia Trauma Designation process. This position is responsible for downloading accurate data to the state and national data registries. Additionally, this individual coordinates the collection and analysis of statistical data related to the clinical outcomes for the designated patient populations, supporting the JCAHO initiatives for outcomes research. The Registrar works to improve the quality of the trauma program through the tracking and dissemination of various quality indicators. Education: High school graduate preferred, registered health information technology preferred. Prefer previous anatomy and medical terminology background and/or coding experience. Requires specialty certification within two years of employment (Certification Examination for Trauma Registrars issued by the American Trauma Society). Experience: Previous employment in a healthcare facility. Computer experience required. Will be proficient in use of Word & Excel. Will be capable of passing a program of instruction in Windows management with 6 months of employment. Will successfully complete a course in spreadsheet use within 6 months of employment. Medical record experience preferred. EMS experience helpful.
Location: Riverside Regional Medical Center (Newport News, Va)

Unit Secretary
Riverside Regional Medical Center is seeking a Part Time Unit Secretary. Job Summary: This position works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPN's. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. Education: High School diploma preferred. Certification: CPR required within one year and maintained thereafter. Experience: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems.
Location: Riverside Regional Medical Center (Newport News, Va)



 

Bookmark and Share   E-Mail Page   Printer Friendly Version