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AR Technician (Newport News, Va)

Job Summary: Performs cash payment/general data entry/secretarial/clerical duties for the department. Processes incoming mail. Imports and downloads electronic remits. Creates daily deposit log for assigned facilities/agencies. Accurately enters checks into the appropriate systems and posts payments to the correct patient / resident month and day of service. Reconciles posting to the check/ERA documentation.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred. Proficient use of Excel, Access and Word preferred. Ability to type 35 WPM preferred.

Location: LHARS Management Contracts

JOB SUMMARY: Processes for payment invoices or check request that have been matched, coded and prices verified. Verifies approval signature is correct according to the Spending Authority Policy or Special Signature List. This procedure is performed to ensure the adequacy of internal control in the purchasing/receiving/payment cycle. Performs other duties as assigned.

EDUCATION: High School Diploma or Equivalent Required

EXPERIENCE: One year prior experience required in the absence of secretarial school.

HOURS: 8:00am-4:30pm

Location: Riverside Hospital Services

Accounts Receivable Analyst (Newport News, Va)

Job Summary: Performs a wide variety of accounting and billing functions. Is responsible for account files and processing of Private, Medicare, Medicaid and third party reimbursement for Lifelong Health & Aging Related Services to include claims submission, processing and follow-up for private and all third party payers also include entering Deposits, Withdrawals in Resident Funds and producing quarterly statements. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts. Uses interoffice email system and phone system to obtain admission and ancillary charges necessary to bill for applicable facilities. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred. Balancing and reconciliation experience strongly preferred.

Location: LHARS Management Contracts

Accounts Receivable Rep (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required and 2+ years' experience in Revenue Cycle setting or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. CHAA or CPAT Preferred. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Location: Riverside Medical Group

Administrative Assistant (Newport News, Va)

Riverside PACE located in Newport News, Virginia is seeking a Full Time Administrative Assistant to join their team.

PACE (Program for All-Inclusive Care of the Elderly) is a community-based program which provides patients with all necessary health services while they stay in their homes. It covers many different types of services including a day center, personal care in the home, home based emergency response system, transportation to appointments, delivery of medical supplies, therapy, as well as inpatient services.

JOB SUMMARY: Performs a wide range of general secretarial and administrative duties in support of the PACE management team and staff. Assists with completion of check requests, assists with maintaining PACE staff phone numbers and on call tree, ordering office supplies and equipment, assists with submission of mileage logs, assists with data entry into Net Learning. Acts as back up to receptionist. Assists with data entry of quality monitors into spread sheets and with maintenance and compliance auditing of employee HR records.

EDUCATION: High school graduate or equivalent required with secretarial/office administration curriculum preferred; Associates degree in related field preferred. Must be proficient in the use of Word, Excel, and database entry; experience with MS Office applications also preferred.

EXPERIENCE: Two years previous secretarial/administrative or related experience required, three or more years preferred. One year working experience with the frail and/or elderly population required.

HOURS: Primarily Monday through Friday 8:00am to 4:30pm. Additional hours as needed to meet the needs of the facility.

Location: PACE - Newport News

Administrative Assistant (Added 3 days ago) (Newport News, Va)

Warwick Forest located in Newport News, VA is currently seeking a Full Time Administrative Assistant to join their team.

JOB SUMMARY: Works under the supervision of the facility Administrator or Director of Resident Clinical Services and provides wide range of general receptionist, clerical and administrative responsibilities for Administration. Responsibilities include, but are not limited to, receiving and greeting visitors, arranging conference calls, scheduling appointments, correspondence and resident file administration.

EDUCATION: High School graduate or equivalent preferred.

EXPERIENCE: 2-5 years related experience preferred. Computer experience, and typing 55-60 wpm. Ability-use Word, PowerPoint, Excel and other software necessary for position. This person will work side by side with physicians in our Assisted Living wellness clinic. It is preferred that candidates have some background in a doctor's office setting.

HOURS:Monday-Friday 8:00 am-4:30 pm.

Location: Warwick Forest

Riverside Health System is seeking Clerical Assistants to join our float pool team! We currently have opportunities available in Gloucester, Tappahannock, Williamsburg, Hampton and Newport News. The float pool offers a premium pay rate and flexible scheduling. Also, individuals are given the opportunity to work in a variety of clinical settings.

Job duties:

  • Greet and assist visitors
  • Answer the telephone
  • Schedule meetings
  • Maintains accurate calendars
  • Prepare and maintain records and reports
  • File documents
  • Order supplies
  • Educational Requirements: High School Diploma is required. Some college is preferred.

    Experience Requirements: 2 years of clerical experience is required. Proficiency in Word, Excel and Outlook.

    Location: Staffing Resources

    Communications Attendant (Added 4 days ago) (Hampton, Va)

    Job Summary: Responsible for receiving visitors, answering and routing phone calls, placing work orders to maintain the operation of the phone system and computer equipment as needed, adhering to the departments policies and procedures and ensuring that the customer service standards are being upheld and executed with both internal and external customers. Other responsibilities include light typing, record keeping, sorting of incoming mail, and scanning of documents into the computer system.

    Education: High school diploma or equivalent preferred.

    Experience: Prefer at least one year experience in a customer service related field.

    Hours: Sunday 8am-4pm; Monday-Wednesday 4pm-8pm; Saturday 4pm-8pm

    Location: RIVERSIDE BEHAVIORAL HEALTH

    Communications Attendant (Added 4 days ago) (Hampton, Va)

    Job Summary: Responsible for receiving visitors, answering and routing phone calls, placing work orders to maintain the operation of the phone system and computer equipment as needed, adhering to the departments policies and procedures and ensuring that the customer service standards are being upheld and executed with both internal and external customers. Other responsibilities include light typing, record keeping, sorting of incoming mail, and scanning of documents into the computer system.

    Education: High school diploma or equivalent preferred.

    Experience: Prefer at least one year experience in a customer service related field.

    Hours: Sunday 4pm-8pm; Thursday-Friday 4pm-8pm; Saturday 8am-4pm

    Location: RIVERSIDE BEHAVIORAL HEALTH

    Communications Specialist (Added 5 days ago) (Newport News, Va)

    Job Summary: Provides RHS Paging and Telephonic Process for Spok Smart Console Inbound Calls to include: Documentation and Coordination of CODE CALLS for Life Threatening and Acute Scenarios facilitated in an Urgent Timely Manner. Completes a Warm Transfer for RHS Directory Assistance, Patient Information, Care Connection, and Physician Line. Up fronts Inbound Calls in Assigned Service Queue for RHS Health Communications Department. Encounter documentation for patient concerns and compliments.

    Education/Experience: High School Diploma or GED required. Data Entry and or typing skills required; additional technical computer training, medical terminology preferred.

    Certifications: Certified Healthcare Access Associate (CHAA) preferred.

    Hours: Available 11:00am-11:00pm and available to work every other weekend.

    Location: Riverside Community Services

    Credentialing Coordinator (Tappahannock, Va)

    Job Summary: Works under the supervision of the Vice President/Administrator. Performs a wide range of general secretarial and administrative duties in support of the Administrative Team in cooperation with the Administrative Secretary. Responsible for medical staff support to include credentialing and secretarial support to administrative and medical staff committees. Provides administrative support to activities of the hospital Board of Directors.

    Education: College Degree preferred.

    Experience: Minimum of five years related experience required. Medical terminology, computer experience, and typing 55-60 WPM preferred. Ability-use Word, Powerpoint, Excel and other software necessary for position highly desired.

    Location: Riverside Tappahannock Hospital

    Customer Service Associate (Added 10 days ago) (Newport News, Va)

    JOB SUMMARY: Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information.

    EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.

    Location: Riverside Regional Medical Center

    Customer Service Associate (Added 10 days ago) (Newport News, Va)

    JOB SUMMARY: Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information.

    EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.

    Location: Riverside Regional Medical Center

    HIMS Analyst I (Added 5 days ago) (Newport News, Va)

    Job Summary: The HIMS Analyst is responsible for all aspects of HIMS including interaction with patients, the general public, communication with the physicians in the Riverside network, and contact with the general hospital staff. Reviews and analyzes the electronic medical records for completeness and accuracy following departmental and regulatory guidelines. Assists physicians in completing medical records and trains and assists physicians in use of electronic clinical applications for chart completion. Supports patient care and other hospital functions ensuring dictated reports are transcribed, edited and routed correctly within the time frames defined in the Rules and Regulations of the Medical Staff.

    Education: High School Diploma/GED required. College degree in HIM related field preferred.

    Certification: Registered Health Information Technician (RHIT) preferred.

    Experience: Two years' experience in acute care HIM department or Registered Health Information Technician (RHIT) or actively enrolled in a college HIM program is acceptable in lieu of 2 years' experience.

    Hours: Tuesday-Saturday, 8:00am-4:30pm

    Location: Riverside Regional Medical Center

    HIMS Analyst I (Added 5 days ago) (Newport News, Va)

    Job Summary: The HIMS Analyst is responsible for all aspects of HIMS including interaction with patients, the general public, communication with the physicians in the Riverside network, and contact with the general hospital staff. Reviews and analyzes the electronic medical records for completeness and accuracy following departmental and regulatory guidelines. Assists physicians in completing medical records and trains and assists physicians in use of electronic clinical applications for chart completion. Supports patient care and other hospital functions ensuring dictated reports are transcribed, edited and routed correctly within the time frames defined in the Rules and Regulations of the Medical Staff.

    Education: High School Diploma/GED required. College degree in HIM related field preferred.

    Certification: Registered Health Information Technician (RHIT) preferred.

    Experience: Two years' experience in acute care HIM department or Registered Health Information Technician (RHIT) or actively enrolled in a college HIM program is acceptable in lieu of 2 years' experience.

    Hours: Monday-Friday 3:00pm-11:00pm

    Location: Riverside Regional Medical Center

    Insurance Verification Coordinator (Added 11 days ago) (Newport News, Va)

    Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education: High School Diploma or GED required, Bachelor's or Master's degree preferred.

    Certification: Revenue Cycle Specific Certification preferred (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).

    Experience: High School Diploma or GED and 2+ years' experience in Revenue Cycle, business office setting /or Bachelor's Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

    Location: Riverside Hospital Services

    Jr Secretary HHA (Added 5 days ago) (Newport News, Va)
    JOB SUMMARY: The Secretary performs duties such as data entry using the computer system, telephone communications, filing, managing discharge charts and microfilm. This includes payroll and timekeeping, ordering medical supplies and other clerical duties to support the clinical staff.

    EDUCATION: High School Graduate or equivalent required.

    EXPERIENCE: 1-2 years or previous experience as a secretary or a related clerical role preferred.

    Location: Riverside Regional HHA

    Riverside Health System is seeking a Labor Pool Medical Transcriptionist. The qualified candidate will work under direct supervision of the Transcription Manager to perform a wide variety of medical editing/transcribing of dictated reports by medical staff. Performs other duties as assigned.

    Education: High School graduate, or GED required. Certified Medical Transcriptionist (CMT) preferred.

    Certification: Certified Medical Transcriptionist preferred

    Experience: Two years acute care medical transcription experience preferred. Must have six months medical transcription experience or be a graduate of a medical transcription program. Ability to operate computer terminal and principles. Medical terminology, computer experience (Microsoft Office), typing 65 wpm required with 3 or fewer errors required.

    Location: Riverside Hospital Services

    Labor Pool Office Assistant (Added 12 days ago) (Tappahannock, Va)

    JOB SUMMARY: Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful

    HOURS: Labor Pool (as needed)

    Location: Riverside Medical Group - Riverside Tapphannock Hospital

    Medical Services Coordinator (Added 5 days ago) (Newport News, Va)

    Job Summary: Consistently executes Riverside Health System standardized protocols and effectively utilizes multiple specific computer and telephone software. Encounter documentation is detailed and accurate for calls and scheduling processes for internal and external patients' transportation and outpatient services. Service referrals provided for Riverside Health System service lines. Facilitates, coordinates and completes multi-function tasks for scheduling, patient flow processes, transfers and transports to ensure continuity of care for Riverside Health System and the communities served.

    Education/Experience: High School Diploma or equivalent required. Minimum 1 year experience in a call center, customer service, patient care / coordination, and/or business services environment required. Demonstrates strong customer service skills; basic data entry/ computer skills & typing skills required.

    Certifications: Certified Healthcare Access Associate (CHAA) preferred.

    Location: Riverside Community Services

    OPERATOR SYSTEMS SWITCHBD (Added 13 days ago) (Gloucester, Va)
    Works under the supervision of Manager of Revenue Cycle and Director of Finance, RWRH. Performs various duties undergeneral supervision utilizing knowledge of procedures, regulations and departmental functions. Assists the public and Hospital Staff in all problems relating to Information and some paging requests/needs, Direct request from Physicians? for paging needs, Alarm/Codes/s paging and Information Desk. Complies with Hospital policies and procedures as outlined in the Employee Handbook. Follows hospital policy and procedures designed to promote safety and reduce health care related injuries. Follows guidelines for proper body mechanics, hazardous materials handling, and standard precautions to avoid personal accidents and injuries. Employee maintains a smooth work flow and performs other projects as assigned.

    Location: Riverside Walter Reed Hospital

    Office Assistant (Added 3 days ago) (Newport News, Va)

    Riverside Health System is seeking Office Assistants to join our float pool team! We currently have opportunities available in Gloucester, Tappahannock, Williamsburg, Hampton and Newport News. The float pool offers a premium pay rate and flexible scheduling. Also, individuals are given the opportunity to work in a variety of clinical settings.

    Responsibilities include but are not limited to greeting & checking in patients; answering incoming telephone calls and taking appropriate messages; scheduling appointments; providing information to and for the patients; assisting other team members as needed.

    Education:High School diploma with emphasis on clerical courses or equivalent preferred.

    Experience: Must have at least 1 year experience in a physician practice. Knowledge of coding and insurance is preferred.

    Location: Staffing Resources

    Office Assistant (Gloucester, Va)

    JOB SUMMARY: Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group - Riverside Walter Reed Hospital

    Office Assistant (Newport News, Va)

    Job Summary: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    Education: High school diploma with emphasis on clerical courses or equivalent preferred.

    Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Office Assistant (Added 11 days ago) (Newport News, Va)

    JOB SUMMARY: Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    HOURS: 8:00am-5:00pm, Monday-Friday

    Location: Riverside Medical Group

    Office Assistant (Added 6 days ago) (Newport News, Va)

    JOB SUMMARY: Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Office Assistant (Added 4 days ago) (Gloucester, Va)

    JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group - Riverside Walter Reed Hospital

    Office Assistant - Adult Day Services (Added 3 days ago) (Newport News, Va)

    Part Time Office Assistant opportunity to provide clerical and administrative support for our Adult Day Center in Newport News, Virginia. This individual works under the supervision of the Director of Adult Day Services and is responsible for general clerical, administrative and receptionist responsibilities for the Adult Day Services Center.

    EDUCATION: High School graduate or equivalent preferred.

    EXPERIENCE: 1 year of clerical or administrative experience preferred.

    Location: Adult Day Care - Newport News

    Office Assistant for Webscan (Newport News, Va)

    JOB SUMMARY: Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Call Center Office Assistant will work under the direction of the Front Office Supervisor to ensure excellent customer service to patients and fellow healthcare providers over the phone. Primary responsibilities include ensuring an excellent patient experience, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients. Also responsible for taking appropriate phone messages, scheduling appointments, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Patient Access Rep (Tappahannock, Va)

    Job Summary: Works under the direct supervision of the Leader Patient Service Rep as well as oversight by ER Nurse Manager and Revenue Cycle Leadership. Responsible for following all policies and procedures associated with the registration of all patient types and the clerical support functions of Patient Service Rep. Responsible for providing excellent customer service, participating in a team environment and working closely with management to improve processes.

    Education: High School Diploma or equivalent required.

    Experience: Prefer at least 1-2 years recent patient registration, insurance verification or unit secretary experience.

    Location: Riverside Tappahannock Hospital

    Patient Account Rep (Newport News, Va)

    Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education/Experience: High School Diploma or GED required and 2+ years' experience in Revenue Cycle setting or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. CHAA or CPAT Preferred. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

    Location: Riverside Hospital Services

    Psychometrist (Added 11 days ago) (Newport News, Va)

    Riverside Medical Group is currently seeking a full-time Psychometrist.

    Job Summary: Responsible for the administration and scoring of neuropsychological testing and general clinical measures as appropriate; assist with billing procedures. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient population. Must possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patients needs and to provide the care needed.

    Education: Bachelor's degree in psychology or related field.

    Location: Riverside Medical Group

    Job Summary: Responsible for following all policies and procedures associated with the registration of all patient types and the clerical support functions of Patient Access. Responsible for providing excellent customer service, participating in a team environment and working closely with management to improve processes.

    Education: High school graduate preferred.

    Experience: Previous front office/registration experience preferred.

    Certification: CHAA certification desirable.

    Hours: Must be flexible and able to work rotating shifts including evenings, weekends, and holidays.

    Location: Riverside Rehabilitation Institute

    Registration Representative (Newport News, Va)

    Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

    Certification: CHAA obtained within 2 years of employment.

    Hours: Must be available days, evenings, overnights, weekends, and holidays.

    Available Positions: Full Time (Monday-Friday 7a-330p) and Labor Pool

    Location: Riverside Regional Medical Center

    JOB SUMMARY: Performs a wide variety of secretarial and general administrative duties for the facility's management team. Assists the management with the day-to-day operations of the department. Responsibilities include daily monitoring of supplies, petty cash, meeting schedules. Inputs changes to policies and procedures, reports and compiles statistical data to assist with presentation of reports at monthly meetings. Demonstrates excellent customer service, the development of a supportive team environment and ongoing establishment of a strong working relationship with management to assist with the smooth operations and the improvement of processes. Performs other duties as assigned.

    EDUCATION: High School Diploma/GED preferred. Formal education in a business setting with a focus of managing a large productive office.

    EXPERIENCE: Minimum of two years related experience required. Medical terminology, computer experience (Microsoft Office), typing 50-60 WPM required. Proficiency in excel required.

    Location: Riverside Regional Medical Center

    Staffing Assistant (Newport News, Va)

    Riverside Staffing Resources has an exciting opportunity for a Labor Pool Staffing Assistant.

    Works under the direct supervision of the Nurse Manager. Coordinates and assists the nurse managers, directors, supervisors, and charge nurses with staffing for the nursing units using critical thinking skills and effective communication that maintains an environment of excellence that is patient focused. Works closely with all departments to maintain various staffing reports. Supports the educational needs of new staff members in the department.

    Education: High School graduate or equivalent preferred. Previous experience with patients in acute care or nursing home preferred.

    EXPERIENCE: Ideal candidate will have experience with data entry and customer service in a business office setting. Ideal candidate will possess good communication, critical thinking skills, and great attention to detail. Ability to multitask and working in a fast paced environment is a plus. Experience in a healthcare setting is a plus. The Staffing Resources Center helps Riverside align and optimize labor resources across the health system by creating a pool of qualified and experienced staff. The valuable team members who are part of our system-wide labor pool help us supplement current staffing during times of recruitment, leave or other temporary staffing needs.

    Location: Riverside Hospital Services

    Staffing Coordinator (Added 12 days ago) (Williamsburg, Va)

    JOB SUMMARY: Essential duties include, but are not limited to, continuously monitor schedule and place staff as needed, provide daily staffing report to DON, track and report daily attendance, maintain in-service records that include licensure status and CPR certification, data entry into payroll system, and other duties as assigned.

    EDUCATION: High school diploma or equivalent required.

    EXPERIENCE: Minimum of two(2) years experience in related area-include calculation of time cards. Experience in a medical staffing capacity is strongly preferred.

    HOURS: Labor Pool (as needed)

    Location: Patriots Colony

    Unit Secretary (Added 3 days ago) (Newport News, Va)

    Riverside Regional Medical Center located in Newport News, Virginia is currently seeking a Full Time Unit Secretary to join their team in the Women and Infant Care Unit.

    JOB SUMMARY: Responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. This specific position will assist with the completion and processing of birth certificates/paternities.

    EDUCATION: High School diploma preferred.

    EXPERIENCE: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred.

    HOURS: Rotating

    Location: Riverside Regional Medical Center

    Unit Secretary (Added 5 days ago) (Newport News, Va)

    Riverside Regional Medical Center, located in Newport News, Virginia, is currently seeking a Part Time Unit Secretary to join their Telemetry Team.

    The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.

    EDUCATION: High School Diploma or GED preferred.

    EXPERIENCE: 1 year of experience in a healthcare setting preferred. Knowledge of medical terminology and proficiency in healthcare computer based systems preferred.

    HOURS: Rotating shifts

    Location: Riverside Regional Medical Center