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AR Analyst/Medical Billing (Newport News, Va)

Job Summary: Performs a wide variety of accounting and billing functions. Is responsible for account files and processing of Private, Medicare, Medicaid and third party reimbursement for Lifelong Health & Aging Related Services to include claims submission, processing and follow-up for private and all third party payers also include intering Deposits, Withdrawals in Resident Funds and producing quarterly statements. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts. Uses interoffice email system and phone system to obtain admission and ancillary charges necessary to bill for applicable facilities. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred.

Location: LHARS Management Contracts

AR Technician/Cash Poster (Added 13 days ago) (Newport News, Va)

Job Summary: Works under the supervision of and reports to the Revenue Cycle Manager. Performs cash payment/general data entry/secretarial/clerical duties for the department.

Education: High school diploma or equivalent required. Some college preferred.

Experience: Two years previous medical billing and accounts receivable experience preferred.

Location: LHARS Management Contracts

JOB SUMMARY: Processes for payment invoices or check request that have been matched, coded and prices verified. Verifies approval signature is correct according to the Spending Authority Policy or Special Signature List. This procedure is performed to ensure the adequacy of internal control in the purchasing/receiving/payment cycle. Performs other duties as assigned.

EDUCATION: High School Diploma or Equivalent Required

EXPERIENCE: One year prior experience required in the absence of secretarial school.

HOURS: 8:00am-4:30pm

Location: Riverside Hospital Services

Accounts Receivable Rep (Added 9 days ago) (Newport News, Va)

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required and 2+ years' experience in Revenue Cycle setting or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. CHAA or CPAT Preferred. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

Location: Riverside Medical Group

Job Summary: The Professional Workforce Development Administrative Assistant performs a wide variety of secretarial and administrative duties in the support of the Education & Workforce Development division. Prepares statistical reports in Excel; schedules appointments; prepares meeting/room arrangements; provides primary reception for the department both in person and by telephone; promotes customer hospitality to team members, guests, and staff. Provides support working independently for needs requiring enhanced skills in technology and software applications including MS Word, MS Excel, Adobe Pro, and the System's learning management system. Responsible for assigned data entry and maintenance of departmental records. Posts payroll for assigned staff and faculty regularly. Prepares monthly departmental purchase records for reconciliation. Responsible for mail distribution and routine oversight of printers, fax and copier. Performs other duties as assigned.

Education: High School Diploma, General Studies required; Associates Degree Business/Related Field preferred.

Experience: Minimum two years secretarial working experience required; experience as an administrative professional in a healthcare or education environment preferred.

Location: Riverside Hospital Services

Administrative Coordinator (Williamsburg, Va)

Patriots Colony, located in Williamsburg, Virginia is seeking a Full Time Administrative Coordinator to join their team.

JOB SUMMARY: Works under the supervision of Director of Nursing or Assistant Director of Nursing. Responsible for fixed and daily staffing for all nursing units according to staff numbers assigned by Director of Nursing. Manages all staff requests and directs needed permissions to D. O. N. as necessary. Coordinates schedules for all nursing units, prepares Nursing payroll, and completes various forms and paperwork as needed. Responsible for activity related to Payroll Based Journal (PBJ) for CMS submission. Tracks agency hours and ensures all agency staff meet requirements for scheduling, as applicable. Assists in obtaining necessary access for new team members and agency staff. Receives and greets visitors, answers phone calls, receives and distributes mail, prepares correspondence and maintains lobby in a customer friendly way. Provides administrative support to nursing leadership.

EDUCATION: Associates degree or a minimum of 5 years of healthcare administrative experience required. Bachelor's degree preferred.

EXPERIENCE: Minimum of 3 years of experience managing payroll, timekeeping and/or scheduling required.

HOURS: Monday - Friday Days

Location: Patriots Colony

Riverside Health System is seeking Clerical Assistants to join our float pool team! We currently have opportunities available in Gloucester, Tappahannock, Williamsburg, Hampton and Newport News. The float pool offers a premium pay rate and flexible scheduling. Also, individuals are given the opportunity to work in a variety of clinical settings.

Job duties:

  • Greet and assist visitors
  • Answer the telephone
  • Schedule meetings
  • Maintains accurate calendars
  • Prepare and maintain records and reports
  • File documents
  • Order supplies
  • Educational Requirements: High School Diploma is required. Some college is preferred.

    Experience Requirements: 2 years of clerical experience is required. Proficiency in Word, Excel and Outlook.

    Location: Staffing Resources

    Job Summary: Responsibilities include leading day-to-day operations of the department; participates in the development and delivery of staff education and the training and orientation of new employees. Works with the manager to maintain a quality assurance program, reviews staff results and recommends performance improvement as needed. Monitors staff productivity and various reports that indicate quality and service. Sets the example for the department as the expert in accurate call taking and documentation with best outcomes. This person will serve as a leader and role model for the department by displaying a positive, patient centered, and solution-oriented approach to the work in the department.

    Education/Experience: High School Diploma or GED and 2+ years' experience in a call center environment required or College degree or Courses and 1 year call center experience. Data Entry and or typing skills required.

    Location: Riverside Community Services

    Communications Assistant (Newport News, Va)

    Communication Assistant needed to work in a large busy neurosurgery practice. Responsible for answering all incoming telephone calls and assisting caller or directing call to appropriate person/voice mail. During slow periods, communication assistant will assist in moving patient's appointments as required or doing clerical duties to assist front staff. Responsible for performing all clerical duties needed to support scheduling and messages and completing other duties as assigned.

    Education: High school diploma with emphasis courses or equivalent preferred.

    Experience: Doctor's office experience preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Customer Service Associate (Added Yesterday) (Newport News, Va)

    JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information.

    EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.

    Location: Riverside Regional Medical Center

    Customer Service Associate (Added Yesterday) (Newport News, Va)

    JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information.

    EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.

    Location: Riverside Regional Medical Center

    Customer Service Associate (Added Yesterday) (Newport News, Va)

    JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information.

    EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.

    Location: Riverside Regional Medical Center

    Customer Service Representative (Newport News, Va)

    Job Summary: Responsible for handling patient inquiries via the telephone, to include Riverside acute care facility billing inquiries and Riverside Medical Group physician billing inquiries. Effectively utilizes all billing software systems, computer systems and telephone system to provide accurate, thorough responses to patient account inquiries and for the delivery of exemplarily customer service. Utilization includes Medipac, Invision, Athena, Clinicals, Soarian Imaging, Centricity, R-care and others as required. Corrects and rebills accounts. Knowledge of Insurance payer billing and authorization requirements for both facility and physician billing necessary. Works with patients for payment plans and charity consideration.

    Education/Experience: High School Diploma or GED and 2+ years' experience in Revenue Cycle, business office setting /or College Degree +1 year customer service experience. Master's Degree can count for 1 year of additional experience.

    Certification: Revenue Cycle Specific Certification (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) required within 1 year.

    Hours: 8:00am-6:00pm

    Location: Riverside Hospital Services

    Executive Admin Assistant (Newport News, Va)

    Job Summary: Works under the supervision of the Director of Operations, RMG. Supports VPs, COO, and directors. Provides high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.

    Education: College degree preferred.

    Experience: Minimum of five years related experience required. Computer experience and typing 55 words per minute required. Ability to use Word, PowerPoint, Excel and other software required.

    Location: Riverside Medical Group

    HIMS Analyst I (Eastern Shore, Va)

    Job Summary: The Health Information Management Services (HIMS) Assistant I is responsible for all aspects of HIMS including interaction with patients and the general public, communication with the physicians in the Riverside network, and contact with the general hospital staff. Job performance includes but is not limited to prepping, scanning, analyzing, and performing quality review of patient records, working efficiently with the various applications and procedures used to process electronic patient records, and handling the release of patient information according to hospital policies and HIPAA guidelines. The HIMS Manager/Director may assign other duties as required.

    Education: Associates degree required. Related to health information or equivalent business degree preferred.

    Certification: Registered Health Information Technician (RHIT) preferred.

    Experience: Six months experience in medical records, medical office, or graduate of a medical records program preferred. Knowledge of medical terminology and two years of experience with computers operating in a windows environment required. Must demonstrate the ability to type 35 WPM. Demonstrated ability to work efficiently and accurately with varying workloads required. Excellent communication skills to deal effectively with the public, department staff, hospital staff, and medical staff required. Must possess a positive attitude to work effectively with department staff and to help in assisting customers.

    Location: Shore Memorial Hospital

    Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA, Cerner, AGFA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between Imaging Services and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education/Experience: High School Diploma or GED required, and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience.

    Certification: CHAA obtained within 2 years of employment.

    Hours: Vary between 6:30a - 6pm Locations: Must be able to travel between multiple Imaging facilities; RRMC, RDC-Oyster Point, RDC-Hampton, RDC-Williamsburg, Gloucester.

    Location: Riverside Regional Medical Center

    Insurance Verif Coord I (Newport News, Va)

    Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education: High School Diploma or GED required, Bachelor's or Master's degree preferred.

    Certification: Revenue Cycle Specific Certification preferred (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).

    Experience: High School Diploma or GED and 2+ years' experience in Revenue Cycle, business office setting /or Bachelor's Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

    Location: Riverside Hospital Services

    Labor Pool Office Assistant (Tappahannock, Va)

    JOB SUMMARY: Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful

    HOURS: Labor Pool (as needed)

    Location: Riverside Medical Group - Riverside Tapphannock Hospital

    Medical Records File Clerk (Newport News, Va)

    Job Summary: Sort and prepare incoming/outgoing interoffice mail, separating and distributing as appropriate. Process incoming charges by batching (using current methodology); mark envelope with appropriate data necessary for charge coders and posters, place in file cabinets for charge coding/posting team as indicated. Maintain payment/charge/adjustment batch file system, rotating files as needed based on space. Maintain process for scan documents, scanning and indexing as appropriate. Assist in building and equipment maintenance by doing routine checks and service (i.e. reset printers, replace toner cartridges, etc. ) Call in service orders as necessary. Assist in supply orders and distribution. Assist with mail processing as needed.

    Education: High school diploma with emphasis on clerical courses or equivalent preferred.

    Experience: Experience with medical records and able to use computers, fax machines, copiers, and printers.

    Location: Riverside Medical Group

    Job Summary: Consistently executes standardized protocols and effectively utilizes multiple specific computer and telephone software. Encounter documentation is detailed and accurate for calls and scheduling processes for internal and external patient's transportation and outpatient services. Participates in orientation of new employees and performance improvement processes. Assists with quality assurance, process improvement and other department projects necessary to department's function. The Team Lead assumes a leadership role with the interdisciplinary team to achieve optimal quality and resource outcomes. The Team Lead monitors operational functions and activities of the non-clinical staff by guiding, educating and supporting staff. Acts as a resource, mentor and facilitator. Performs case audits to identify opportunities for improvement.

    Education / Experience: High School Diploma or GED and 5+ years' experience in a call center environment required or College degree and 3+ years' call center experience required.

    Location: Riverside Community Services

    Office Assistant (Added 13 days ago) (Newport News, Va)

    Riverside Health System is seeking Office Assistants to join our float pool team! We currently have opportunities available in Gloucester, Tappahannock, Williamsburg, Hampton and Newport News. The float pool offers a premium pay rate and flexible scheduling. Also, individuals are given the opportunity to work in a variety of clinical settings.

    Responsibilities include but are not limited to greeting & checking in patients; answering incoming telephone calls and taking appropriate messages; scheduling appointments; providing information to and for the patients; assisting other team members as needed.

    Education:High School diploma with emphasis on clerical courses or equivalent preferred.

    Experience: Must have at least 1 year experience in a physician practice. Knowledge of coding and insurance is preferred.

    Location: Staffing Resources

    Office Assistant (Gloucester, Va)

    JOB SUMMARY: Primary responsibilities include indexing electronic records into the correct patient charts. May also enter insurance eligibility, patient registration and reconciliation within the patient registration software, and properly entering patient demographics. May also be responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    HOURS: Part Time, Weekdays

    Location: Riverside Medical Group - Riverside Walter Reed Hospital

    Office Assistant (Newport News, Va)

    JOB SUMMARY: The office assistant works under the direct supervision of the office manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Hours: Part Time, 7:45am-5:00pm

    Location: Riverside Medical Group

    Office Assistant (Williamsburg, Va)

    Job Summary: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    Education: High school diploma with emphasis on clerical courses or equivalent preferred.

    Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Hours: 8:00am-5:00pm

    Location: Riverside Medical Group

    Office Assistant (Newport News, Va)

    Job Summary: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    Education: High school diploma with emphasis on clerical courses or equivalent preferred.

    Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Office Assistant (Williamsburg, Va)

    Job Summary: Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.

    Education: High school diploma with emphasis on clerical courses or equivalent preferred.

    Experience: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Hours: 8:00am-5:00pm

    Location: Riverside Medical Group

    Call Center Office Assistant will work under the direction of the Front Office Supervisor to ensure excellent customer service to patients and fellow healthcare providers over the phone. Primary responsibilities include ensuring an excellent patient experience, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients. Also responsible for taking appropriate phone messages, scheduling appointments, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed.

    EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred.

    EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

    Location: Riverside Medical Group

    Patient Access Rep I (Tappahannock, Va)

    Job Summary: Works under the direct supervision of the Leader Patient Service Rep as well as oversight by ER Nurse Manager and Revenue Cycle Leadership. Responsible for following all policies and procedures associated with the registration of all patient types and the clerical support functions of Patient Service Rep. Responsible for providing excellent customer service, participating in a team environment and working closely with management to improve processes.

    Education: High School Diploma or equivalent required.

    Experience: Prefer at least 1-2 years recent patient registration, insurance verification or unit secretary experience.

    Hours: Must be available to work days, evenings, overnights, weekends, and holidays.

    Location: Riverside Tappahannock Hospital

    Patient Account Rep (Newport News, Va)

    Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends.

    Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience. Medical Billing, Collections, Patient Access, or Insurance Verification experience required.

    Certification: CHAA or CPAT Preferred

    Location: Riverside Hospital Services

    Patient Account Rep I (Newport News, Va)

    Riverside Health System is seeking a full time Patient Account Representative.

    Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred.

    Certification: CHAA or CPAT Preferred

    Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience.

    Location: Riverside Hospital Services

    Purchasing Assistant (Added 6 days ago) (Newport News, Va)

    Riverside Supply Chain Management located in Newport News, Virigina is seeking a Full Time Purchasing Assistant to join their team.

    JOB SUMMARY: Responsible for assisting the Director and Managers in routine general secretarial and receptionist duties, including typing, answering phones, filing and keeping accurate departmental records, computer data entry and minor routine ordering and computer operations

    EDUCATION: High school diploma or equivalent required.

    EXPERIENCE: Prefer 3-4 years previous experience as a secretary or a related clerical role. PC spreadsheet experience required.

    HOURS: Monday-Friday 8:00 am-5:00 pm

    Location: Riverside Hospital Services

    Receptionist (Newport News, Va)

    The Gardens at Warwick Forest located in Newport News, Virginia is seeking a Labor Pool Receptionist to join their team.

    JOB SUMMARY: Works under the supervision of the Office Manager. Provides a variety of general administration and reception duties, utilizes computer systems including Microsoft Word, Outlook, Ultracare, Excel and other systems as needed. Answers switchboard and directs calls to the appropriate staff. Greets and directs all visitors and guests to resident areas or other areas of the facility.

    EDUCATION: High school diploma or equivalent required. Advanced administrational/secretarial skills.

    EXPERIENCE: Minimum of one year secretarial/administrative experience required. Efficient in Microsoft office products required.

    HOURS: Vary

    Location: The Gardens At Warwick Forest

    Recruitment Assistant (Added Yesterday) (Newport News, Va)

    Riverside Health System has a full-time Recruitment Assistant position available in the Talent Recruitment Center. Responsibilities include answering incoming phone calls as well as providing primary support to internal and external customers. Provides support to the team by scheduling interviews, answering general questions, and administering pre-employment testing. Must possess excellent organizational skills, interpersonal/human relations skills as well as verbal and written communication skills to positively interact with our customers. Completes administrative functions for new hire processing accurately and timely. Follows established organization and department policies and procedures to ensure compliance with regulatory requirements. Provides support to the Talent Recruitment Center team. Exhibits exceptional customer service and professionalism to both internal and external customers.

    Education: High school diploma required with Bachelors Degree in Business or related field preferred. Proficiency in Microsoft Office to include Word, Excel, Outlook and Power Point is required.

    Hours: Include Monday through Friday from 8am to 4:30pm with additional hours as necessary.

    Location: Riverside Hospital Services

    Registration Representative (Newport News, Va)

    Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

    Certification: CHAA obtained within 2 years of employment.

    Available Positions: Labor Pool (rotating hours), Part Time (Saturday and Sunday 3p-11p), and Part Time (Monday-Friday 3p-9p).

    Location: Riverside Regional Medical Center

    Registration Representative (Newport News, Va)

    Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

    Certification: CHAA obtained within 2 years of employment.

    Hours: Must be available days, evenings, overnights, weekends, and holidays.

    Available Positions: Part Time (Friday and Saturday, 11p-730a), Part Time(3:00pm-11:30p), Full Time (M-F 3pm-1130pm), Labor Pool

    Location: Riverside Regional Medical Center

    Revenue Cycle AR Team Lead (Newport News, Va)

    Riverside Medical Group is seeking a full time Revenue Cycle AR Team Lead.

    Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred. Certification: CHAA or CPAT Preferred

    Experience: High School Diploma or GED Required and 3+ years' experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience.

    Location: Riverside Medical Group

    Scheduling Coordinator I (Newport News, Va)

    Riverside Health Systemis seeking a Scheduling Coordinator.

    Job Summary: The Scheduling Coordinator works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer and telephone systems. Schedules appointments for diagnostic tests and treatment therapies for all Riverside facilities. Excellent communication and customer service skills are required. Must also be able to utilize multiple computer systems simultaneously and have good attention to detail. Participates in orientation of new employees and performance improvement processes as needed. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

    Education/Experience: High School Diploma or GED and 3+ years' experience in Revenue Cycle, business office setting /or College Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

    Certification: Revenue Cycle Specific Certification required (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician).

    Location: Riverside Hospital Services

    JOB SUMMARY: Performs a wide variety of secretarial and general administrative duties for the facility's management team. Assists the management with the day-to-day operations of the department. Responsibilities include daily monitoring of supplies, petty cash, meeting schedules. Inputs changes to policies and procedures, reports and compiles statistical data to assist with presentation of reports at monthly meetings. Demonstrates excellent customer service, the development of a supportive team environment and ongoing establishment of a strong working relationship with management to assist with the smooth operations and the improvement of processes. Performs other duties as assigned.

    EDUCATION: High School Diploma/GED preferred. Formal education in a business setting with a focus of managing a large productive office.

    EXPERIENCE: Minimum of two years related experience required. Medical terminology, computer experience (Microsoft Office), typing 50-60 WPM required. Proficiency in excel required.

    Location: Riverside Regional Medical Center

    Sr. Executive Secretary (Newport News, Va)

    Job Summary: Reports to the Director of Information Systems. Duties involve a wide variety of clerical functions, administrative and staff support and office coordination for the Information Systems departments.. Receives and screens incoming calls and visitors, determines which are priority matters, and s the staff and management accordingly. Plans and coordinates arrangements for professional conferences. Coordinates and facilitates the staff and management's calendar to arrange appointments, meetings, and conferences. Recommends actions to be taken on office expenditures such as equipment and supply needs and keeps supplies stocked accordingly. Makes travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records and assists in expense reimbursement. Creates purchase requests and reviews invoices as appropriate. Performs other duties as assigned.

    Education: High school diploma, GED required. Bachelor's degree preferred.

    Experience: 2 years previous experience as an advanced administrative assistant. Microsoft Word and Excel experience strongly preferred.

    Location: Riverside Hospital Services

    Staffing Coordinator (Williamsburg, Va)

    JOB SUMMARY: Essential duties include, but are not limited to, continuously monitor schedule and place staff as needed, provide daily staffing report to DON, track and report daily attendance, maintain in-service records that include licensure status and CPR certification, data entry into payroll system, and other duties as assigned. The role is full-time, from the hours of 10 a.m. to 6:30 p.m. Monday through Friday.

    EDUCATION: High school diploma or equivalent required.

    EXPERIENCE: Minimum of two(2) years experience in related area-include calculation of time cards. Experience in a medical staffing capacity is strongly preferred.

    Location: Patriots Colony

    Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for leading day-to-day operations of assigned team; participates in the development and delivery of staff education, training and orientation. Manages team workload, special projects; identifies issues and develops action plans to correct; reports trends. Monitors staff productivity that indicates timeliness and accuracy of tasks. Acts as a liaison between the department and outside departments providing consistent, detailed and relevant detail on issues and trends. Provides day to day coaching and development of their team members.

    Education/Experience: High School Diploma or GED Required and 2+ years' experience in Revenue Cycle / or College Degree accepted in lieu of experience. Master's Degree can count for 1 year of additional experience.

    Certification: Revenue Cycle Specific Certification preferred (i.e.: CHAA Certified Healthcare Access Associate, CPAT Certified Patient Accounting Technician or CHAM - Certified Healthcare Access Manager).

    Location: Riverside Hospital Services

    Transcriptionist (Hampton, Va)

    Job Summary: Performs medical transcription of dictated reports by medical staff. Responsible for following all policies and procedures associated with transcription. Complete dictation according to designated turn-around times, for the purpose of patient safety and for coding/billing purposes. Education: High School graduate or GED required. Special training in medical record transcription procedures preferred.

    Certification: Certified Medical Transcriptionist (CMT) preferred.

    Experience: Two years acute care medical transcription experience preferred. Must have six months medical transcription experience or be a graduate of a medical transcription program. Ability to operate computer terminal. Medical terminology computer experience (Microsoft Office), typing 65 words per minute with 3 or fewer errors required.

    Location: RIVERSIDE BEHAVIORAL HEALTH

    Unit Secretary (Tappahannock, Va)

    Riverside Tappahannock Hospital located in Tappahannock, Virginia is seeking a Part Time Unit Secretary to join their team.

    JOB SUMMARY: This position works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPN's. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.

    EDUCATION: High School diploma preferred.

    EXPERIENCE: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred.

    HOURS: 7:00 am - 3:00 pm and 3:00 pm - 11:00 pm rotating shifts

    Location: Riverside Tappahannock Hospital

    Unit Secretary (Added 9 days ago) (Newport News, Va)

    Warwick Forest located in Newport News, Virginia is seeking a Full Time Unit Secretary to join their team.

    JOB SUMMARY: Performs all clerical duties on the nursing unit to include medical record responsibilities. Provides assistance to Nursing office in a secretarial and receptionist capacity. Performs all other duties as assigned.

    EDUCATION: High school diploma or equivalent preferred. Vocational education in secretarial science preferred

    EXPERIENCE: Previous experience as unit secretary and knowledge of medical terminology preferred.

    HOURS: Monday - Friday 8:30 am-4:30 pm, Rotating weekends

    Location: The Gardens At Warwick Forest

    Unit Secretary- Women and Infant Care (Added 6 days ago) (Newport News, Va)

    Riverside Regional Medical Center located in Newport News, Virginia is currently seeking a Part Time Unit Secretary to join their team in the Women and Infant Care Unit.

    JOB SUMMARY: Responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. This specific position will assist with the completion and processing of birth certificates/paternities.

    EDUCATION: High School diploma preferred.

    EXPERIENCE: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred.

    HOURS: Rotating

    Location: Riverside Regional Medical Center