Secretarial/Clerical Employment Opportunities

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AR Analyst
Job Summary: Works under the supervision of and reports to the Revenue Cycle Manager. Performs a wide variety of accounting and billing functions. Is responsible for Accounts Recieveble and processing of Private, Medicare, Medicaid, Intercompany and third party for Lifelong Health & Aging Related Services to include claims submission, processing and timely follow-up for private and all third party payers. Works assigned accounts to ensure timely payment by third party payer(s) and patient accounts for assigned agencies. Effectively utilizes computer systems, reports, remittance advices and telephone to carry out daily work activities. Education: High school graduate required. Some college preferred. Experience: Two years previous medical billing and accounts receivable experience preferred.
Location: LHARS Management Contracts (Newport News, Va)

Business Office Assitant
Job Summary: Works under the supervision of Director of Physical Medicine Rehab. Performs a variety of clerical duties that support front desk operations and Rehab Dept access for customers. This position requires initiative, independent judgment and supervision of staff. Functioning as a team member, the staff is flexible in the work assignments, rotates to support all aligned rehab services facilities when needed and assists with training. Responsible for the preparation and maintenance of equipment and departmental supplies required to support quality patient care and operations. Requires utilization of simple to complex office equipment. Assures staff work within their defined skill sets and utilizes established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Ability to operate computer terminal and principles. Knowledge of personnel administration, economics, legislation and economics. Knowledge of regulations, policies, procedures, accreditation standards required. Other technology utilized to manage the services overseen. Education: Some college or business courses preferred. Hours: Monday-Friday, 12:30pm to 4:30pm. Experience: Ability to operate computer terminal and principles. Knowledge of personnel administration, economics, legislation and economics. Knowledge of regulations, policies, procedures, accreditation standards required. Other technology utilized to manage the services overseen.
Location: Riverside Walter Reed Hospital (Gloucester, Va)

Business Office Associate
Job Summary: Works under the supervision of the Business Office/Accounts Receivable Manager and Director. Responsible for all charge entry, accounts receivable follow up, payment posting, insurance verification and authorization. Responsible for customer accounts in Medipac as well as Centricity Practice Management system. Responsible for keeping up to date with CPT, ICD-9, HCPCS coding. This position requires initiative, independent judgment and multi-tasking skills. Functioning as a team member, the staff is flexible in their work assignments, rotates to support needs of the business office. Must utilize and adhere to established policies and protocols to perform a variety of procedures and at a level not requiring constant supervision of detail. Complies with National Patient Safety Goals, HIPAA guidelines, and Corporate Compliance polices. Participates in quality and customer service programs and meets all CBL,CME requirements. Education: High school graduate, GED or higher advanced collegiate preparation preferred. Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred. Previous oncology experience preferred.
Location: Cancer Infusion Center Newport News (Newport News, Va)

Coder
Job Summary: Works under the supervision of the Medical Records Manager, and provides coverage in the absence of department coder. Responsible for following all policies and procedures associated with the coding classification schemes to assign timely and accurately diagnostic codes to inpatient records, for the purpose of patient bills to drop from the billing system. Duties include: abstract information for clinical indices, enter final diagnoses into abstracting system for finalization of billing. Follow up with practitioners for missing diagnoses or clarification of diagnoses before final coding. Analyze discharged patient records for completeness according to accreditation and licensure standards, and the Medical Staff Bylaws, Rules and Regulations. Assignment of deficiencies, flag and log deficiencies into incomplete records system for tracking, and remove completed deficiencies from system. Assist department manager with data and other duties as requested. The team member demonstrates RHS team member core values and standards for which all employees, regardless of their position, are accountable. Education: High School graduate or G. E. D. required. Certification: Must maintain current Certified Professional Coding (CPC) certification by American Academy of Professional Coders (AAPC), and/or Certified Coding Specialist (CCS) by the American Health Information Management Association (AHIMA). Experience: Two or more years prior work experience in a hospital Medical Records Department or related psychiatric healthcare facility is required. Diagnostic coding (current editions of DSM and ICD) and discharge abstracting experience required. Word processing/data entry proficiency required.
Location: Riverside Behavioral Health Center (Hampton, Va)

Communications Assistant (Added 5 days ago) New!
JOB SUMMARY: Works under supervision of the supervisor, Front Office Supervisor and/or Office Manager. Responsible for answering all incoming telephone calls and assisting caller or directing call to appropriate person/voice mail. During slow periods, moving patients appointments as required or doing clerical duties to assist front staff. Responsible for performing all clerical duties needed to support scheduling and messages. Other duties as assigned. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Riverside Neurosurgical Specialists Newport News
Location: Riverside Medical Group (Newport News, Va)

ED Customer Service Assistant (Added 5 days ago) New!
JOB SUMMARY: Works under the supervision of the ED nurse manager, ED supervisor, and charge nurse. Greets and assists patients and visitors as they enter or exit the ED. In addition, the position must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span. Must also possess the ability to collect data reflective of the patients status and assist with the interpretation of appropriate information needed to identify each patients requirements relative to age specific needs as described in the departmental policy and procedure guide. Also responsible for accurate intake and processing of patients registration information. EDUCATION/EXPERIENCE: High school graduate preferred. Also prefer one of the following: completion and certification of a nursing assistant course, completion and certification of emergency medical technician basic, certified CPR instructor, completion of at least 80 hours of clinical instruction in an accredited nursing program, or a medical assistant.
Location: Riverside Regional Medical Center (Newport News, Va)

ER Patient Service Rep (Added 12 days ago)
Job Summary: Works under the direct supervision of the Leader Patient Service Rep as well as oversight by ER Nurse Manager and Revenue Cycle Leadership. Responsible for following all policies and procedures associated with the registration of all patient types and the clerical support functions of Patient Service Rep. Responsible for providing excellent customer service, participating in a team environment and working closely with management to improve processes. Education: High School Diploma or equivalent required. Experience: Prefer at least 1-2 years recent patient registration, insurance verification or unit secretary experience. Hours: Seeking individual that is flexible to work all shifts and rotate weekends. Mininum of 8-12hrs per week.
Location: Riverside Tappahannock Hospital (Tappahannock, Va)

HIM Analyst I (Added 12 days ago)
Job Summary: The HIMS Analyst reports to the Manager and/or Director of Health Information Management Services (HIMS). The person in this position is responsible for all aspects of HIMS including interaction with patients, the general public, communication with the physicians in the Riverside network, and contact with the general hospital staff. Reviews and analyzes the electronic medical records for completeness and accuracy following departmental and regulatory guidelines. Assists physicians in completing medical records and trains and assists physicians in use of electronic clinical applications for chart completion. Supports patient care and other hospital functions ensuring dictated reports are transcribed, edited and routed correctly within the time frames defined in the Rules and Regulations of the Medical Staff. Participates in the development and delivery of staff education, training and orientation. Sets the example for the department as the expert in accurate, thorough and effective work processes. Acts as a liaison between the department and outside departments providing consistent, detailed and relevant detail on issues and trends. This position requires strong attention to detail, problem solving skills, aptitude for learning, critical thinking, independent working and ability to make sound business judgments. Education: Associates Degree - Health Information Managment required. Experience: Six months experience in medical records, medical office, or graduate of a medical records program. Knowledge of medical terminology and two years of experience with computers operating in a windows environment required. Must demonstrate the ability to type 35 WPM. Demonstrated ability to work efficiently and accurately with varying workloads required. Excellent communication skills to deal effectively with the public, department staff, hospital staff, and medical staff required. Must possess a positive attitude to work effectively with department staff and to help in assisting customers.
Location: Riverside Regional Medical Center (Newport News, Va)

HIMS Coding Coordinator (Added 2 days ago) New!
Job Summary: Works under the direct supervision of the Coding Manager/HIMS Director. Responsible for following all policies and procedures associated with the coding classification schemes (SNOWMED, ICD 9, ICD 10, CPT) to assign diagnostic and procedural codes to a variety of patient type records. Contributes to the proper management of health information through consistent and accurate code assignment processes adhering to all regulatory coding principles, rules and regulations, compliance with CMS coding and documentation guidelines, and hospital policy. The Coding Coordinator provides on-going coder, physician and general training, support and auditing of medical records to ensure compliance with CMSs guidelines and coding standards; Participates in performance improvement especially related to the DNFB/C by working this report daily to reduce bill holds and uncoded charts. The Coding Coordinator assures that all medical records are retrieved and made available for coding and billing purposes. This position is responsible for monitoring any inpatient and outpatient medical records reports, DNFB, and revenue cycle. Collaboration with departments and personnel to obtain records, provide followup, statistical data/reporting, and quality data of all patients medical records. Works closely with Patient Financial Services, Patient Access, CDMP, and departments that create and document in the medical record for RHS facilities. Education: AA degree required in Health Information Technology or related field; or in lieu of degree, significant health information management experience will be considered. Prefers 4 years of college with a BS degree from an accredited HIT/HIM program and/or direct HIM experience in a Medical Record department with appropriate credentials. High performance coding, billing, and reimbursement knowledge and background in health information management department with DNFB/C knowledge and collaboration with PFS/Business Office. Preferred inpatient hospital setting or related healthcare services experience with strong coding concepts, rules and regulations, best practices and trends. Experience preferred with coding procedures in an electronic medical record and images of documents; Encoder/grouper, DRGs/APGs experience. Knowledge of medical record assembly, analysis and content of patient medical records. Strong working knowledge of Medical Terminology and ICD-9, CPT; ICD-10 nomenclatures for coding inpatient and outpatient medical records. Certification: CCS, CPC or Coding Certification from AHIMA orAAPC/AACCA preferred Experience: Current medical records or medical office experience preferred. One-year experience with computers environment required must be proficient at Excel Must demonstrate the ability to type 35 WPM. Demonstrated ability to the public, department staff, hospital staff, and medical staff required. Must possess a positive attitude to work effectively with department staff and to help in assisting customers.
Location: Riverside Hospital Services (Newport News, Va)

Marketing Assistant (Added 2 days ago) New!
Job Summary: Works under the direct supervision of the Director of Marketing and Sales and provides a wide range of general customer service,receptionist, clerical and administrative responsibilities for the marketing department. Responsibilities include, but are not limited to, customer service including answering calls and receiving and greeting visitors, file management including admissions paperwork, report preparation, event coordination, mail distribution, scheduling meetings and appointments for the team members, maintaining office and marketing supplies, and arranging conference calls. Individual should be extremely team-oriented, organized, self-motivated, and driven to succeed. Education: High School graduate or equivalent preferred. Experience: Microsoft Office products including Excel, Word, PowerPoint, with a high apptitude for learning new technology is required. Prefer candidates to have 2 or more years of administrative assistant experience. Typing 55-60 words per minute required.
Location: Warwick Forest (Newport News, Va)

OFFICE ASSISTANT (Added 9 days ago)
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Neurology Specialists - Newport News/Hampton
Location: Riverside Medical Group (Newport News, Va)

Office Assistant (Added 2 days ago) New!
Are you looking for a rewarding opportunity that offers flexible scheduling and the ability to work in a variety of settings? Is work-life balance important to you? Riverside Health System offers these options by becoming part of the Staffing Resources Center. The Center was designed to create a system wide float pool to assist in staffing various positions throughout Riverside Health System. The ultimate objective of the Staffing Resources Center is to align and optimize labor resources across the health system. The Staffing Resources team is seeking experienced Office Assistants to work in physician practices. Responsibilities include but are not limited to greeting & checking in patients; answering incoming telephone calls and taking appropriate messages; scheduling appointments; providing information to and for the patients; assisting other team members as needed. When you become a part of Staffing Resources, you may be eligible for premium pay and flexible self-scheduling. In order to meet the staffing needs of the health system, team members have a mandatory commitment of 24 hours per 4 week schedule period. Current qualified Riverside team members are eligible to become part of the Staffing Resources float pool and pick up shifts in other Riverside locations. The mandatory commitment does not apply to current Riverside team members unless their position in Staffing Resources is their primary health system job. Education: High School diploma with emphasis on clerical courses or equivalent preferred. Experience: Must have at least 1 year experience in a physician practice. Knowledge of coding and insurance is preferred.
Location: Staffing Resources (Newport News, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Every other Weekend 10am-6pm
Location: Riverside Medical Group - Riverside Walter Reed Hospital (Gloucester, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: 8:00AM - 5:00 PM
Location: Riverside Medical Group - Riverside Walter Reed Hospital (Gloucester, Va)

Office Assistant (Added 9 days ago)
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. HOURS: Monday-Friday, 8:00am-5:00pm
Location: Riverside Medical Group (Williamsburg, Va)

Office Assistant
JOB SUMMARY: Works under the direct supervision of the office manager. Primary responsibility is greeting and checking in patients while answering the phone lines and assisting patients. Also responsible for taking appropriate phone messages, scheduling appointments, printing encounter forms, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. EDUCATION: High school diploma with emphasis on clerical courses or equivalent preferred. EXPERIENCE: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. LOCATION: Urology - Williamsburg
Location: Riverside Medical Group (Williamsburg, Va)

Operator System
Job Summary: Works under the supervision of the Manager as well as any on site facility managers or directors. Answer and process all inbound calls for the facility to include emergency code calls. Maintains the integrity of databases to include updating paging information, contact information, and on call information for various departments and physicians. Participates in orientation of new employees, and performance improvement processes as needed to meet the needs of the department. Meets or exceeds all performance standards. Education: High School Diploma or equivalent required - Technical Computer training or college education preferred. Experience: Prefer at least one year experience in a customer service related field.
Location: Riverside Community Services (Newport News, Va)

Patient Account Rep
Job Summary: Works under the department Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Responsible for the timely submission of technically accurate billing for governmental and non-governmental payors. Responsible for managing the assigned portion of the accounts receivable including appropriate and timely follow up of all insurances, identifying issues and reporting trends. Uses multiple systems in daily work. Works detailed credit, bankruptcies, and charity accounts. Researches and write appeals to insurance companies on denied accounts. Acts as a liaison between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High School Diploma or GED required, Bachelor's or Master's Degree preferred. Certification: CHAA or CPAT Preferred Experience: High School Diploma or GED Required and 3+ years experience in Revenue Cycle setting /or College Degree +1 year Revenue Cycle experience required. Master's Degree can count for 1 year of additional experience.
Location: Riverside Hospital Services (Newport News, Va)

Payroll Tech
Job Summary: Works under the supervision of the Manager, Payroll Services & Systems. Facilitates the smooth flow of payroll in the hospital and keeps payroll records up to date. Handles payroll functions specifically for all organizations. Performs other duties as assigned. Education: AS preferred or related experience. Experience: Minimum 1-2 years progressively more responsible in accounting and/or related field areas required; a hospital setting preferred. Spreadsheet, time and attendance, and graphics applications experience preferred.
Location: Riverside Hospital Services (Newport News, Va)

Provider Based Billing Rep
Job Summary: Works under the department Managers and Director. This position works on the Provider Based Billing Team, in this position the Representative must have full knowledge and understanding of both the Acute Care and RMG billing systems, rules and regulations. Effectively utilizes all department specific computer and telephone systems. Responsible for billing and follow up; identifying issues and reporting trends. Acts as a liason between the billing office and all front end locations and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High school graduate, GED required or higher advanced collegiate preparation preferred. Licensure: CPAT or CPAM certification preferred or obtained within 2 years of employment Experience: 1 to 2 years of related experience in the field of healthcare and customer service is preferred.
Location: Riverside Hospital Services (Newport News, Va)

RHS Customer Service Rep
Job Summary: Works under the supervision of the Manager. Responsible for handling patient inquiries via the telephone, to include Riverside acute care facility billing inquiries and Riverside Medical Group physician billing inquiries. Effectively utilizes all billing software systems, computer systems and telephone system to provide accurate, thorough responses to patient account inquiries and for the delivery of exemplarily customer service. Utilization includes Medipac, Invision, Athena, Clinicals, Soarian Imaging, Centricity, R-care and others as required. Responsible to follow established policies and procedures. Participates in orientation and performance improvement processes as needed. Corrects and rebills accounts. Implements patient safety by properly identifying patients. Knowledge of Insurance payer billing and authorization requirements for both facility and physician billing necessary. Follows and applies all Riverside Health System procedures and policies pertaining to self-pay Financial Assistance and discounting programs, utilizing a variety of software applications. Deep and broad experience with Revenue Cycle software/systems necessary. A strong understanding of revenue cycle operations in the following functional areas: Registration, Charge Entry, Billing/Follow-up, Insurance Verification, Central Scheduling, including denial resolution, for both Riverside facility and medical group billings. Responsible to identify issues and reporting trends. Uses multiple systems in daily work. Works with patients for payment plans and charity consideration. Acts as a liaison between the billing office and all front end locations. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education: High School Diploma or GED, Bachelor's or Master's Degree preferred. Certification: Revenue Cycle Specific Certification required (Example: CHAA Certified Healthcare Access Associate or CPAT Certified Patient Accounting Technician) within 1 year. Experience: 2+ years experience in Revenue Cycle, business office setting (High School Diploma or GED)/or 1+ year(s) customer service experience (College Degree). Master's Degree can count for 1 year of additional experience
Location: Riverside Hospital Services (Newport News, Va)

Registration Representative (Added 5 days ago) New!
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: Monday-Friday, 2:00pm-8:00pm
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative (Added 5 days ago) New!
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: Monday-Friday, 5:00am-1:30pm
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative (Added 5 days ago) New!
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: Monday-Friday, 4:00pm-10:30pm
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative (Added 5 days ago) New!
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: Flexible, must be available days, evenings, overnights, weekends, and holidays.
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative (Added 5 days ago) New!
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: 7:00pm-11:30pm
Location: Riverside Regional Medical Center (Newport News, Va)

Registration Representative
Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations. Education/Experience: High School Diploma or GED required. and 1+ years experience in business office setting preferred or College Degree accepted in lieu of experience. Certification: CHAA obtained within 2 years of employment. Hours: Must be available Days, Evenings, Nights, Weekends, and Holidays
Location: Riverside Regional Medical Center (Newport News, Va)

Revenue Cycle Systems Integrity Intern (Added 4 days ago) New!
Riverside Health System Revenue Cycle Systems Integrity Department located in Newport News, VA is seeking an Intern. The Riverside Health System internship program is a combination of mentoring, learning activities, and project work designed to give broad exposure to the inner workings of a health care system. The internship program is a ten-week program consisting of various assignments throughout the health system combined with leadership development opportunities. Interns will be assigned to one department or facility for the entire program where they will work under the supervision/mentorship of an experienced Business Unit Leader. Additionally, they will attend training and development meetings in an environment with other interns/residents. Interns may work in the following functional areas, hospital/facility/clinic administration, finance, information technology, marketing/communications, or human resources. Must have reliable transportation to travel between Riverside Health System facilities based on need due to projects during Internship. Requirements Minimum GPA 3.0-verfified by current college transcripts Completed two years of college Currently Enrolled in a Bachelors or Masters Degree program Excellent written and verbal communication skills Strong interpersonal, analytic, critical thinking, leadership, and self-management skills Computer literate with proficiency in the Microsoft Office Suite Demonstrated ability to lead and manage projects independently Demonstrated work ethic, goal orientation, and academic success Education Minimum GPA 3.0- preferred (verified by current college transcripts). Completed two years of college. Verifiable enrollment in an accredited Bachelor of Science program in the field of engineering, operations research or management, business, or related field preferred. Hours M-F Days (hours will vary based on department needs) Location Various facilities within Riverside Health System. Must have reliable transportation to travel between Riverside Health System facilities based on need due to projects during Internship. This opportunity will close on 2/16/2015. Ideal candidate must be able to start working in May 2015 for 10 weeks, or as determined at time of offer. This is a paid internship program.
Location: Riverside Hospital Services (Newport News, Va)

Senior Secretary
Riverside Regional Medical Center's Sleep and Pulmonary Center located in Newport News, Virginia, is currently seeking a Full Time Senior Secretary to join their team. The Senior Secretary works under the supervision of the Supervisor of Riverside Sleep and Pulmonary Center. The Senior Secretary is responsible for patient reception, chart management, scheduling, insurance verification and preparation of patients for testing. The Senior Secretary is also responsible for collecting statistical data and performing secretarial duties such as ordering supplies, filing of patient information and follow up to patients and physician offices, as well as general office duties and other duties as assigned. Education: High School Education with clerical background preferred Experience: Previous medical office experience preferred. Medical terminology, computer experience, and typing ability preferred. Ability-use Microsoft Office and other software necessary for position.
Location: Riverside Regional Medical Center (Newport News, Va)

Sr Executive Secretary
Riverside Medical Education and Clinic located in Newport News, Virginia, is currently seeking a full time Senior Executive Secretary to join their team. The Senior Executive Secretary works under direct supervision of the Director to perform a wide variety of secretarial and general administrative duties for the facilitys management team. Assists the management with the day-to-day operations of the department. Responsibilities include daily monitoring of supplies, petty cash, meeting schedules. Inputs changes to policies and procedures, reports and compiles statistical data to assist with presentation of reports at monthly meetings. Demonstrates excellent customer service, the development of a supportive team environment and ongoing establishment of a strong working relationship with management to assist with the smooth operations and the improvement of processes. Performs other duties as assigned.Education: Associates Degree Business Preferred. Formal education in a business setting with a focus of managing a large productive office. Experience: 5 years General - Executive Secretary/Administrative Assistant experience preferred. Minimum of two years related experience required. Ability-operate computer terminal and principles. Medical terminology, computer experience (Microsoft Office), Must have the ability type 50-60 WPM required. Proficiency in excel required. Other technology utilized-manage the services overseen. Ability-respond quickly to emergency situations required. Knowledge of personnel administration, economics, and legislation. Knowledge of regulations, policies, procedures, accreditation standards required.
Location: RIVERSIDE MEDICAL ED & CLINIC (Newport News, Va)

Support Services Coordinator, Hospice -Shore (Added 2 days ago) New!
Riverside Health System- Hospice located on Virginia's Eastern Shore seeks a part time Volunteer Coordinator. The Hospice Volunteer Coordinator supervises and develops the Volunteer Program for assigned areas and serves as a link to the Bereavement Program of the hospice agencies. The ideal candidate demonstrates knowledge of family systems and dynamics and incorporates this theory into supportive care. The Volunteer Coordinator participates as a member of the IDT and the Hospice Committee. Assists the physician and other team members in understanding the social and emotional factors related to hospice support and volunteer services. A knowledge of the theory of death and dying and the grief/bereavement process is essential. This individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status. Supports the Hospice Philosophy. Education High School diploma (or equivalent) required. Bachelors degree preferred. Licensure Must have or obtain ACLS, PALS and/or BLS per departmental requirements. Current, valid drivers license and acceptable driving record required upon hire and to be maintained during employment. Must also have reliable transportation to make visits to patient homes each day. Experience Some supervisory experience preferred, public speaking ability demonstrated
Location: RIVERSIDE SHORE HOSPICE (Eastern Shore, Va)

Unit Secretary
Riverside Regional Medical Center is currently seeking a Part Time Unit Secretary to join their team. This position works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. Education: High School Diploma or GED preferred. Experience: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred.
Location: Riverside Regional Medical Center (Newport News, Va)

Unit Secretary - ICU/CCU (Added 12 days ago)
Riverside Doctors' Hospital - Williamsburg, located in Williamsburg, Virginia is currently seeking a FULL TIME Unit Secretary to join their ICU/CCU team. The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPN's. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. Education: High School diploma or GED equivalent preferred. Certification/Licensure: CPR required within one year and maintained thereafter. Experience: One year of secretarial experience in a healthcare setting and knowledge of medical terminology and proficiency in healthcare computer based systems preferred.
Location: DOCTORS' HOSPITAL WILLIAMSBURG (Williamsburg, Va)

Unit Secretary Pre/Post (Added 12 days ago)
Riverside Regional Medical Center, located in Newport News, Virginia, is currently seeking a labor pool Unit Secretary to join to Pre/Post Op Team. The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the NM, RN and LPNs. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. EDUCATION: High School Diploma or GED preferred. EXPERIENCE: 1 year of experience in a healthcare setting preferred. Knowledge of medical terminology and proficiency in healthcare computer based systems preferred. HOURS: Rotating shifts
Location: Riverside Regional Medical Center (Newport News, Va)

Unit Secretary Telemetry (Added 6 days ago) New!
Riverside Regional Medical Center located in Newport News, Virginia is currently seeking a labor pool Unit Secretary to join their team in the Telemetry Unit. The Unit Secretary works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the Nurse Manager, Registered Nursesand Licensed Practical Nurses. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties . The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. Education: High School diploma preferred. Experience: One year of secretarial experience in a healthcare setting preferred. Knowledge of medical terminology. Proficient in healthcare computer based systems preferred. Hours: Mainly evenings
Location: Riverside Regional Medical Center (Newport News, Va)



 

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