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Administrator (Added 10 days ago) (Eastern Shore, Va)

Riverside Shore Rehabilitation Center located in Parksley, VA on the Eastern Shore of Virginia is seeking a full time Licensed Nursing Home Administrator.

Job Summary: The Administrator has the responsibility of the management and coordination of center operations in a means that provides quality resident care in a fiscally responsible manner. Utilizes management expertise to develop, implement, and evaluate effective care delivery systems and operational systems for the Center and Riverside Health System. May perform other duties as assigned.

Shore Rehabilitationn Center at Parksley has 136 duallly licensed beds and recently received the Bronze Award for Quality Improvement from ACHA in 2016.

Educational Requirements: A bachelor or master degree in Business Administration, Health Care Administration, or human service degrees is strongly preferred.

Certification/Licensure Requirements: Licensed or eligible by the State of Virginia Board of Nursing Home Administrators

Experience Requirements: 1-3 years of progressive management experience, which has provided opportunities to develop skills in administrative principles. Previous Long Term Care experience is strongly preferred.

Location: LHARS Management Contracts

Chief Medical Officer (Newport News, Va)

Riverside Health System, based in Newport News, VA, is seeking a Chief Medical Officer to play a leading role in the further development of the system's established integrated continuum of care.

Position Summary

The Chief Medical Officer (CMO) is the leadership position that serves to facilitate communication between traditional health care managers and the clinical delivery team at all locations. He/she is the chief administrative leader responsible for formulating standards of care, the strategic direction for clinical quality and safety within the organization and reports to the CEO. The CMO oversees the Riverside Medical Group, Physician Service Line Chiefs and Medical Education for RHS. The CMO works closely with both administrative staff and members of the medical staff and its leadership to maintain the high quality of medical care and to promote medical staff participation in furthering the mission of the organization. The CMO works to ensure compliance with all quality, legal and regulatory requirements. The CMO works with the leadership of the medical staffs and the various medical facility management teams as well as the medical group leadership to develop and ensure compliance with the RMG physician compact.

The CMO is instrumental in creation and maintenance of Riverside's Community Health Network (employed, independent and academic physicians). Ideal candidates will have robust experience in ACOs, advanced reimbursement models and the design and implementation of clinical protocols.

Education Required

Graduate of an accredited medical school with a MD or DO degree

Completion of an accredited residency with current Board Certification, along with significant management training

Preference is given to candidates with s master's degree in Healthcare Administration or Business Administration

Specialized Training Required

Advanced training and/or experience in medical management, healthcare law and/or quality improvement preferred

Completion of physician executive leadership coursework and management skills training is expected

License/Certification/Registrations Required

Licensed or able to gain licensure in Virginia and an active DEA number

Membership of an RHS medical staff is desirable but not mandatory

Current board certification in specialty

Continuing Education & Competency Requirements

Required to maintain board certification

Experience Required

Experience with designing effective clinical practice patterns and clinical protocols to decrease inappropriate utilization and enhance quality outcomes

Must be current and up-to-date on health system clinical quality, benchmarking and best practices

Eight (8) years of practice experience along with at least five (5) years of senior management experience in a healthcare setting is preferred

Prior experience as chief medical officer preferred

Prior physician leadership experience and experience in physician clinical quality is required; candidates with other significant physician leadership experience will also be considered

Experience in developing data tools to evaluate clinical outcomes and an understanding of healthcare information technology is required

Previous experience with EMR implementations is helpful

Knowledge / Skills/ Abilities

Serves as a member of the senior management team and assists in strategic development initiatives and programs

Participates in the annual operating and capital budget process by providing input regarding budgets of the medical group, clinical quality and safety programs and facility development

Responsible for physician engagement strategies including supporting physician recruitment and retention efforts and promoting programs that enhance physician satisfaction

Relates well to a variety of individuals and has a track record of being a team player

Communicates effectively, verbally and in writing

Is able to articulate a vision

Demonstrates excellent customer service skills

Demonstrates skills in quality improvement development, motivation of leadership in medical staff and ability to conduct meetings

Demonstrates current knowledge of accreditation, legal issues, Medicare and other value-based reimbursement programs

Demonstrates success in leading physicians to greater efficiency while improving quality, superior interpersonal skills and financial aptitude

Demonstrates abilities with strategic planning, budgeting, management and goal setting

Can make decisions under pressure

Is a proactive problem-solver

Possesses strong organizational and follow-through skills; able to prioritize multiple projects and deliver results

Works closely with operations throughout the system across the continuum of care

Operational experience

Develops, implements and evaluates clinical practice protocols in collaboration with the clinical staff, facilitating the transition to evidenced based practices

Drives the development of a culture of patient safety as well as ongoing implementation of the quality improvement plan to assure safe and effective patient care

Provides leadership and vision in the development of clinical guidelines and care pathways

Participates in the development and implementation of clinical information systems and EMR to allow proper utilization of clinical data and feedback to physicians regarding practice and population health

Location: Riverside Medical Group

Riverside Health System currently is seeking a full-time Clinical Documentation Integrity Director.

Job Summary: The CDI Director supports multiple acute care hospitals within the program for Clinical Documentation Improvement (CDI). The CDI director implements and provides oversight for the organizational clinical documentation improvement program in an organized and standardized manner, to include the establishment of program success metrics. The Director insures the CDI team completes admission reviews of patient records to (a) evaluate documentation to assign the principal diagnosis, pertinent secondary diagnoses, and procedures for accurate and optimal DRG assignment; (b) evaluate appropriateness of documentation to support quality standards; (c) initiate a review worksheet; and (c) coordinate documentation queries to providers from all team members seeking to improve documentation accuracy (CDI members, Coding and Revenue Cycle team members, Care Management/Utilization Review team members). The Director insures CDI team members conduct timely follow up and prompt providers regarding missing, unclear or conflicting medical record documentation. The CDI Director collaborates with HIMS, Revenue Cycle and CM/UR regarding education and support of providers. The CDI Director participates in the analysis and trending of statistical data for specified patient populations to identify opportunities for improvement. The Director participates in chart reviews as needed, conducts data and root cause analysis and provides feedback and findings with leadership. The Director recruits, hires and trains CDI staff that will function at the organization's hospitals and designs staffing programs, cross coverage, etc. that ensures efficiency and stability in the program. The CDI Director serves as an expert resource in reviewing documentation requirements for all payer types (CMS, RAC, Medicare Advantage, Commercial payors, etc).

Education: BSN required. Masters Degree in business, healthcare administration or related field is preferred.

Licensure: Must be licensed as a RN by the State of Virginia.

Certifications: CCDS or CCS required.

Experience: Must have at least 5 years experience with in Med/Surg, ICU or Surgery, Must have 5 or more years experience with Clinical Documentation Improvement, Must have at least 5 years Supervisory experience. Demonstrated expertise in coding classification systems such as ICD9/10, MS-DRG, APR-DRG and HCC required, as well as experience with RAC. Strong communication and presentation skills. Strong analytic skills and performance improvement skills

Location: Riverside Regional Medical Center

Corporate RAI Manager (Newport News, Va)

Riverside's Long Term Care Quality Assurance team is seeking experience RN applicants for a Corporate RAI Manager opening in Newport News, VA.

Job Summary:Full-time opportunity for a RN to manage the Resident Assessment Instrument (RAI) process for the LLH Division of Riverside Health System. The RAI Manager will provide onsite MDS training and quality assurance with the MDS Coordinators at each of the 10 skilled nursing facilities. Will be responsible for facility MDS performance, restorative implementation, monitoring and compliance, as well as RUGs education and validation. May serve as interim MDS Coordinator as needed. Must be able to travel to the various facilities within the Division, have strong communication and organizational skills.

Education:Graduate of a School of Nursing, either through an AS, Diploma or BSN program.

Certifications:current and valid RN licensure with eligibility in VA required. MDS Certification is preferred.

Experience:2 years of managing the RAI process preferred.

Hours: 8am-5pm

Location: LHARS Management Contracts

Director of Marketing (Added 10 days ago) (Gloucester, Va)

Job Summary: Works under the Administrator. Develops and implements a marketing and sales process to effectively sell independent living, assisted living and convalescent care. Performs general marketing and sales duties. Responds to prospects' inquires. Meet with and conducts tours for prospective residents and their families. Assists them through the decision-making process to reservation, application and occupancy. Performs other duties as assigned.

Educational Requirements: Bachelor's degree in Marketing, Business Management or Healthcare Management preferred.

Experience Requirements:

Prefer 1-2 years of previous sales or other customer service field.

MS Office software is desirable.

Location: Sanders - Senior Living Community

Job Summary: Responsible for the integration of the nursing process to include: coordination/management of patient care; organizing, planning, directing and evaluating of services provided with a core focus on facility and associated departments. Provides leadership, direction and mentorship/support to the staffing needs for the designated specialty. Provides leadership, direction and mentorship/support to the staffing needs for the designated specialty areas. As a Clinical Expert, ensures the provision of clinically competent services by validating staff competency in the provision of a comprehensive range of services/care in accordance with standards of excellence, age-specific and cultural sensitivity established by Riverside Health System and facility goals and strategic plans. Performs other duties as assigned.

Additional Information: Riverside Doctor's Hospital (RDHW) opened in May 2013 and is located in historic Williamsburg, VA. RDHW is licensed for 40 private rooms - 33 Medical/Surgical rooms and 7 Intensive Care rooms. This position will oversee all inpatient rooms, nursing supervisors, Pathway to Excellence, Accreditation Readiness support, and clinical policies review.

Education: BSN or bachelors in a healthcare related field required. MSN or masters in related field preferred. Area-specific certifications preferred (Med/Surg Certification, CCRN or PCCN etc.).

Licensure/Certifications: Licensed or eligible by the state of Virginia as a Registered Nurse. CPR required. ACLS and/or PALS may be required based on department requirements.

Experience: Progressive leadership experience which provided opportunities to develop skills in nursing practice if applies, and/or in application of administrative principles. Concentrated experience in critical care nursing is desirable.

Location: DOCTORS' HOSPITAL WILLIAMSBURG

Job Summary: Responsible for providing direction and coordinating case management functions hospital-wide including assessment, quality improvement activities related to care management, regulatory and accreditation surveys and compliance, appropriate admissions/status, readmissions, and length of stay. Collects and analyses data from internal and external sources to assess the quality of case management functions. Collaborates with department managers, senior leadership, and employees in the assessment of patient learning needs, discharge planning, and designing and implementing case management activities, programs and transition of care. Responsible for developing and achieving department goals with guidance from Senior Leadership team, as well as promoting professional standards in accordance with hospital policy, case management professional societies, local, state and federal regulations. Collaborates with both internal departments, continuum of care providers and physicians to optimize care from clinical and administrative perspectives. Supervises staff including staff evaluations, counseling and mentoring. Supports, attends and acts as a great resource for multidisciplinary rounds. Reviews data and provides guidance to eliminate excessive readmissions and minimize readmissions within acceptable benchmark.

Education: MSN, MHA or MBA or related field of study required or willing to obtain within specified time period

Certification / Licensure Requirements: Valid, current RN Licensure in good standing with VA State Board of Nursing.

Experience / Knowledge Requirements:

  • Minimum 5 years working experience in Case Management in an Acute setting required.
  • Experience must also include 5 years working experience in management and/or supervisory that includes managing teams in a health care, hospital, physician practice or comparable environment.
  • Experience building training and/ or auditing programs for frontline staff preferred.

Location: Riverside Hospital Services

FT Kitchen Team Lead (Newport News, Va)

Riverside Behavioral Health Center located in Hampton, VA, is seeking an experienced Food Service Supervisor/Lead.

Job Summary: Works under the supervision of the Manager/Director of Food Service and Dietitian. Performs duties related to directing and leading the production of therapeutic diets and meal services to include, but not limited to preparation of hot food and cold food menu items, ordering, storage of supplies, proper portioning and delivery of food items to meet the therapeutic nutritional guidelines, completion of production sheets , cafeteria service, special functions, waste reduction and cleaning of their designated work station. In addition, this position must take full department responsibilities in the absence of the Manager/Director. Ability to demonstrate the knowledge and teach the skills necessary to provide age appropriate meals and nourishments as described according to the departmental policy and procedure. Promotes and maintains safe work environment for staff and customers, incorporating national patient safety initiatives. Ensures patient Meal Tickets are printed and information used to determine production.

Educational Requirements: High school diploma or GED preferred. Formal training as a cook preferred. ServSafe Certification preferred.

Experience Requirements: Two years or more experience as a cook is strongly preferred. Previous work in a healthcare facility is preferred.

Location: RIVERSIDE BEHAVIORAL HEALTH

Food Services Manager (Hampton, Va)

Job Summary: Works under the direct supervision of the System Director. The Manager is responsible for managing activities of the nutrition services department providing quality food services and nutrition care for the patient population, visitors, guests and hospital staff. Works with the System Director to establish policies and procedures and provides administrative direction of menu formulation, food preparation and service, purchasing, sanitation standards, safety practices and personnel utilization. Works with the System Director to select professional dietetic staff and manages departmental education programs. Coordinates interdepartmental professional activities and acts a resource person to staff and management on matters pertaining to dietetics. The Manager is responsible for achieving results through leading, coaching and counseling management and clinical team members. The Manager organizes, coordinates staff and controls a wide range of food services activities so as to accomplish the goals and objectives of the department. Initiate continuous quality improvement projects on an ongoing basis so as to improve key aspects of service. Responsible for the efficient operation of the department and adherence to required policies, procedures, state and federal regulations. The Manager ensures nutrition service staff follows hospital policy and procedures designed to promote patient safety and reduce health care related injuries. Responsible for ensuring staff follows the proper guidelines for body mechanics, hazardous materials and standard precautions to avoid personal accidents and injuries.

Education: Bachelor's degree in Dietetics, Culinary Arts, Food Services, Management, Hospitality Services, Business or other related field is required.

Certification: Serve Safe certification is required within 12 months of hire.

Experience:

3-5 years of progressive food experience preferred.

Two years of experience as a Food Services Manager preferred.

Knowledge of basic computer skills preferred.

Previous working experience with the public required.

Knowledge of State Regulations, Joint Commission accreditation standards, RHS policies and procedures preferred.

Hours: M-F, other days/hrs as needed

Location: RIVERSIDE BEHAVIORAL HEALTH

Home Care Manager, RN (Hampton, Va)

PACE (Program for All-Inclusive Care of the Elderly) is a community-based program which provides patients with all necessary health services while they stay in their homes. It covers many different types of services including a day center, personal care in the home, home based emergency response system, transportation to appointments, delivery of medical supplies, therapy, as well as inpatient services. JOB SUMMARY:Works under the supervision of the PACE Senior Nurse Manager, oversees the day to day operations of the PACE In-Home Services program. Responsible for all in-home services staff, including RNs, LPNs, Schedulers and Office Assistants. Assists leadership in the policy formation, program development and implementation and annual budgeting. Provides supervisory visits to home care staff (RN, LPN, UCP) in the field to evaluate skills, customer service and general performance. Assists with initial, annual and change in condition assessments as needed in the participant's home environment. Coordinates plan of care with appropriate community resources and the IDT. Acts as the liaison between any contract agencies and PACE, including facility settings such as assisted living and nursing facilities. When appropriate, provides direct care and education to participants and families in the home setting and documents accordingly in the medical record. Communicates changes in participant condition and progress to the IDT and Home Care team members. In the absence of the Sr. Nurse Manager may function in that role as requested by the Site Director. Supports and lives out the Riverside Care Difference.

EDUCATION:Bachelor's Degree in Nursing - If hired, employee agrees to obtain his or her Bachelor of Science in Nursing (BSN) degree no later than 5 years (60 months) from date of hire.

LICENSURE:

Licensed RN or board eligible by the State of Virginia or compact state is required.

Current valid drivers license and acceptable driving record required upon hire and to be maintained throughout employment.

Must have reliable transportation to make visits to patient's homes as needed.

CPR Certification training required and must be maintained current throughout employment.

EXPERIENCE:

Must have minimum of 1 year working experience with the frail and elderly population.

5 years of RN nursing experience in healthcare, preferably in a geriatric or community setting (home, residential or acute) required.

15+ years of LPN experience and/or healthcare management experience will be considered in lieu of 5 years of RN nursing experience.

2 years of managerial experience in healthcare, preferably in a geriatric or community setting (home, residential or acute) required.

2+ years home care nursing experience highly preferred.

ADDITIONAL: Must demonstrate ability to communicate, perform and train the required skills necessary for providing routine nursing care both in a clinic or home setting. Must demonstrate competency and ability to use computer and working knowledge of computer based software as applicable. Must have excellent communication skills both verbal and written necessary to positively engage and interact with staff, physicians, participants and their care givers and facility visitors. Must be professional in appearance and manner, recognize own limits. Must demonstrate strong leadership, interpersonal and problem solving skills with the ability to foster a strong interdisciplinary teamwork environment. Responds and provides direction and guidance in a positive manner. Seek and provide help and guidance as appropriate. Serves as a role model for all staff members to include students, interns, and volunteers. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Must be able to sit/walk/stand for extended periods of time. Must be able to quickly respond in an emergency situation. Must have the ability to move in and out of the facility unassisted; walk, stand or sit for extended periods of time. Must be able to travel on as needed basis. Ability to analyze data and arrive at logical conclusions for operating and budgeting purposes. Comprehensive knowledge of general nursing theory and practice, to include basic disciplines related to nursing (such as biological, physical, social and medical sciences) with thorough knowledge of the underlying principles of care management, treatment and nursing procedures. Must maintain strong working knowledge of organization, policies and procedures of the facility. Requires higher level of comprehension, observation abilities, demonstrate memory for details, and exhibit independent decision making abilities. To also include knowledge of PACE regulatory policies, procedures and accreditation standards required. Possible exposure to body fluids, needle puncture wounds and communicable diseases. Occasional exposure to toxic chemicals used for disinfection, hot water and specialty equipment that requires knowledge and training. Occasional exposure to chemotherapy agents.

HOURS: To work primarily day shift 8:00am to 5:00pm Monday through Friday. Must be able to work evening shift, weekend shift and on-call as needed based on participant's care needs.

Location: PACE - Hampton

Household Mentor (Northern Neck, Va)

Job Summary: The Household Mentor works in partnership with the Household Nurse Mentor to promote resident and guests well-being and satisfaction by supporting resident-guest directed care. The Household Mentor provides leadership to the household team, keeps the overall functioning of the household running smoothly, and fortifies the vision of the household. The Mentor supervises employees within the scope of licensure and household responsibilities. As a working leader, the Household Mentor performs tasks essential to the direct care of the residents and guests according to facility and RHS policies and procedures. The Mentor assures the household's ability to plan and carry out interests and social activities to meet resident and guest wishes and to promote the psychosocial well-being of all residents and guests. The Mentor facilitates a real team approach that empowers staff, residents and guests to make autonomous decisions. As an employee of the household, the Household Mentor is considered a versatile worker and is cross-trained in different functions of the household within scope of licensure (if applicable) in order to meet resident and guest needs as they occur.

Education: Prefer a 4 year college degree with course work in Recreation Therapy, Gerontology, Education, Mental Health, the Arts or other related field. Upon employment must be willing to complete the Social Service Designee course.

Certification: Certified Therapeutic Recreation Specialist or Certified Activity Director required.

Experience: Two years leadership experience preferably in senior living, family and aging services, mental health, children's services, the arts, or teaching is preferred.

Location: The Orchard At Warsaw

Manager Business Office Services (Added 9 days ago) (Newport News, Va)

Job Summary: Works under the direct supervision of the Vice President of Patient Accounting. The Division Manager of Business Office Services is responsible for managing, planning, organizing, coordinating, and evaluating the revenue cycle process for Riverside Health System's retirement communities and nursing facilities. This position helps manage the division's business office liaisons that interact daily with the central business office. The position also supervises those responsible for posting cash to the revenue cycle system. Duties and responsibilities include developing A/R action plans and systems to improve billing and collection functions in accordance with regulations and policies, monitoring and directing patient accounts receivable functions including billing, collections, resident trust, and Medicaid pending conversions and monitoring and developing action plans to reduce bad debt. Additionally, the position is responsible for training, leading, and developing business office liaisons in revenue cycle operations, monitoring accounts receivable aging reports and developing action plans to improve collection of aged accounts, and creating scorecards and dashboards to monitor individual facility AR performance. The position is also responsible for audits and reconciliations of patient trust accounts to ensure compliance with regulations and policies and serves as a liaison with both internal and external auditors.

Educational Requirements: Bachelor's Degree in Accounting, Business Administration, Finance, Health Services or a related field required.

Experience Requirements:

Minimum of 2 years in health care revenue cycle or finance required.

Minimum of 2 years of supervisory experience preferred.

Prior experience with computer systems and data analysis highly desired.

Prior experience with Quality Improvement is highly desired.

Location: LHARS Management Contracts

Nurse Manager (Newport News, Va)

JOIN OUR TEAM AS A NURSE MANAGER AT THE GARDENS IN NEWPORT NEWS, VA!We are seeking a compassionate, caring nurse leader who wants to have a positive impact on the lives of those we serve. Under the supervision of the Director of Nursing and Assistant Director of Nursing, the Nurse Manager is responsible for ensuring quality care for our residents. Responsibilities include scheduling, evaluating team member performance, managing employee relations, staff productivity, team morale, nursing unit budget, physician collaboration, and employee adherence to facility/departmental policies, procedures and guidelines.

Educational Requirements: Graduate of a school of registered nursing. BSN preferred.

Certification/Licensure Requirements: Licensed or eligible by the State of Virginia as an Registered Nurse.

Experience Requirements:3 years of progressive management experience in the area of medical/surgical nursing preferably in long-term care or CCRC preferred. Demonstrated ability in Charge Nurse role (2 years) is required.

Hours: 8am-4:30pm M-F

Location: The Gardens At Warwick Forest

Nurse Manager - Hampton Surgery Center (Added 4 days ago) (Hampton, Va)

Riverside Hampton Surgery Center is seeking a Full Time Nurse Manager to join our team!

Job Summary: Responsible for integration of the nursing process to include, coordination/management of patient care and the organizing, planning, directing, and evaluating of Services provided with a core focus on Facility and associated departments. Provides leadership, direction and mentorship/support to the staffing needs for the designated specialty area(s). As a Clinical Expert, ensures the provision of clinically competent services by validating staff competency in the provision of a comprehensive range of services/care in accordance with standards of excellence, age-specific and cultural sensitivity established by Riverside Health System and facility goals and strategic plans. Performs other duties as assigned.

Educational Requirements: Requires a Bachelor's in Nursing or related healthcare field, MSN (for clinical nursing) or masters in related field preferred.

Licensure and Certification Requirements:

Licensed or eligible by the state of Virginia as an RN.

May perform other duties as assigned. ACLS Certification preferred. CNOR preferred.

Experience:

Progressive leadership experience which provided opportunities to develop skills in nursing practice if applies, and/or in application of administrative principles is required.

Concentrated experience in surgical services desirable.

Knowledge of regulations, policies, procedures, accreditation standards required. Knowledge of personnel administration, economics, and legislation is required.

Location: RVS HAMPTON SURGERY CENTER

Riverside Walter Reed Hospital located in Gloucester, VA is seeking a Nurse Manager of Surgical Services.

Job Summary: Responsible for integration of the nursing process to include, coordination/management of patient care and the organizing, planning, directing, and evaluating of Services provided with a core focus on Facility and associated departments. Provides leadership, direction and mentorship/support to the staffing needs for the designated specialty area(s). As a Clinical Expert, ensures the provision of clinically competent services by validating staff competency in the provision of a comprehensive range of services/care in accordance with standards of excellence, age-specific and cultural sensitivity established by Riverside Health System and facility goals and strategic plans. Performs other duties as assigned.

Additional Information: Responsible for approximately 35 employees, 3 ORs and 2 procedure/GI lab rooms. 200-240 OR cases per month and approximately 170-300 GI procedures per month. This closely knit OR team has great longevity with employees and experience and low turnover. Staff is cross-trained to GI lab, Pre, Post, and CSR.

Education: BSN or higher required or willing to enroll in program within 6 months and complete BSN within 5 years.

Certifications/Licensure: Licensed or eligible by the state of Virginia as an RN required. Specialty certifications such as CNOR, CASC, CCRN preferred. ACLS certification required within 6 months.

Experience: Progressive leadership experience which provided opportunities to develop skills in nursing practice if applies, and/or in application of administrative principles. Concentrated experience in surgical services. Knowledge of regulations, policies, procedures, accreditation standards required. Knowledge of personnel administration, economics, and legislation.

**Relocation Reimbursement is Available!**

Location: Riverside Walter Reed Hospital

Nursing Home Administrator (Added 2 days ago) (Williamsburg, Va)

Riverside Patriot's Colony is seeking a dynamic licensed nursing home Administrator to join our team!

Patriots Colony, located in Williamsburg, Virginia, is a distinguished LifeCare Retirement Community offering Active Residential Living to former officers of the uniformed services and federal civil government retirees. Independent and active, these residents enjoy an unparalleled lifestyle in spacious villas, apartments or freestanding homes. Patriots Colony has assisted living apartments, with special apartments to accommodate those with Alzheimer's and other dementia and a Convalescent Center for 24-hour nursing and rehabilitation care. For more information please visitwww.riversideonline.com/patriotscolony.

Job Summary: The Administrator has the responsibility of the management and coordination of center operations in a means that provides quality resident care in a fiscally responsible manner. Utilizes management expertise to develop, implement, and evaluate effective care delivery systems and operational systems for the Center and Riverside Health System. May perform other duties as assigned.

Educational Requirements: A bachelor's or master's degree in Business Administration, Health Care Administration, or human service degrees is strongly preferred.

Certification/Licensure Requirements: Licensed or eligible by the State of Virginia Board of Nursing Home Administrators.

Experience Requirements: 1-3 years of progressive management experience, which has provided opportunities to develop skills in administrative principles is required. Long Term Care experience is strongly preferred.

Location: LHARS Management Contracts

Office Manager (Added 11 days ago) (Newport News, Va)

Riverside is currently seeking an Office Manager for Riverside Primary Care Hidenwood!

Job Summary

Works with the supervision of the practice director. This role will help coordinate the merger between two established practices. The Office Manager will be Responsible for the daily activities of the practice and the planning for the business plan based on practice analysis of data. Responsible for the scheduling of staff and coverage for vacancies due to: illness, vacation and other scheduled and un-scheduled absences. Maintains current knowledge of revenue cycle and internal financial controls, management of patient/provider schedules and efficient, customer-friendly practices of the office. Conducts interviews and hires to fill open positions. Coordinates the orientation of new employees and assists with new provider onboarding. Verifies competence of office employees and orientation/cross training of staff. Other duties as assigned including but not limited to the ability to fill most positions in the event of vacancies and to assist with office efficiency.

Educational Requirements

High school diploma with emphasis on business/management courses or equivalent preferred. College degree preferred.

Certification/Licensure Requirements

CPC preferred

Experience Requirements

Experience in a doctor's office preferably, some knowledge of coding and insurance helpful.

Location: Riverside Medical Group

Job Summary: Works with the supervision of the practice director. Responsible for the daily activities of the practice and the planning for the business plan based on practice analysis of data. Responsible for the scheduling of staff and coverage for vacancies due to: illness, vacation and other scheduled and un-scheduled absences. Maintains current knowledge of revenue cycle and internal financial controls, management of patient/provider schedules and efficient, customer-friendly practices of the office. Conducts interviews and hires to fill open positions. Coordinates the orientation of new employees and assists with new provider onboarding. Verifies competence of office employees and orientation/cross training of staff. Other duties as assigned including but not limited to the ability to fill most positions in the event of vacancies and to assist with office efficiency.

Educational Requirements: High school diploma with emphasis on business/management courses or equivalent preferred. College degree preferred. Nursing degree is preferred.

Certification/Licensure Requirements: CPC preferred.

Experience Requirements: Experience in a doctor's office preferably, some knowledge of coding and insurance helpful. Nursing experience in a physician practice is preferred.

Hours: M-F 8a-5p

Location: RIVERSIDE MEDICAL ED & CLINIC

Patient Throughput Director (Added 12 days ago) (Newport News, Va)

Job Summary: Patient Throughput Director reports to the Executive leader for the business unit and serves as a key member of the Executive's management team. This position facilitates the planning and implementation of consistent processes based on identified opportunities that drive improved patient capacity results for assigned areas of responsibility. This position identifies continuous improvement opportunities and provides ongoing oversight of the patient flow processes. The position utilizes change management tools to facilitate change and new process implementations. Effectively leads teams and ensures effective use of capacity management system. The Patient Throughput Director collaborates with key leaders and stakeholders in all RHS divisions to ensure initiatives are synergistic and integrated to achieve patient satisfaction goals, appropriate patient/transfer placement. The Director builds strong performance based relationships, manages through roadblocks or barriers to success, and builds processes and protocols to ensure continued sustainability of initiatives and business processes. The Patient Throughput Director is given general guidance and direction and is expected to function with initiative and independent judgment.

Education:

BA/BS degree in a Nursing, Clinical, or Health Care related field required.

Advanced degree in Business, Healthcare or relevant field of study preferred.

Certification: If applicable, Nursing or Clinical licensure must accompany appropriate level of Education. License must be current with VA Board of Health Professions and in good standing.

Experience:

Minimum 5 years combined working experience in Managed Care, Ambulatory Practice management and/or related Population Health Care Management to include positions held in leadership.

Proven skills in Process Improvement (LEAN, Six Sigma) and Project Management required.

Location: Riverside Hospital Services

Job Summary: The Regional Director for RMG Physician Services and Operations works under the direct supervision of the RHS Regional Lead, in concert with the Regional Medical Director and in collaboration with RMG and RHS leadership to define and achieve short and long term strategic, operational and financial goals for the integrated services within the region. Assists the regional lead to strategically evaluate market needs for physician services that ensure financial success of the geography, including assessments of employment versus affiliate models, telehealth options, and other physician service partnerships. Prepares business cases, pro formas, and other market analysis to support recommendations. Works with recruitment and marketing departments to develop and implement appropriate strategies to achieve stated goals. Participates in recruitment activities and ensures contract offers are consistent and compliant. Ensures onboarding actions are completed in a timely manner based on employment start dates. Develops strong relationships with key community partners and champions Riverside initiatives to gain market share.

The Regional Director has operational responsibility for the RMG practices in the region. The director will ensure compliance with RMG divisional and RHS corporate policies, procedures and standards. Collaboratively develops local policy and procedures to standardize performance and meet operational metrics in all practices. Analyzes critical data and information to evaluate programs and investments. Identifies opportunities and implements programs to increase new patient capture and retention and reduce operating costs through efficiency. Works with other system leaders and departments to implement innovative technologies and new programs. Collaborates with other practice directors to ensure consistency in performance, patient experience and program sustainability to increase and enhance RMG/RHS brand awareness. Ensures compliance with provider based standards in specialty offices.

Education: Bachelor's degree in related field required. Master's degree preferred.

Experience: 10 years or more successful experience in medical practice management or related business field is required.

Location: Riverside Medical Group

Retail Manager - Food Services (Newport News, Va)

Riverside Regional Medical Center is seeking qualified food service manager candidates for a Retail Manager opening.

Job Summary: Provides leadership and general management of retail food service operations. Scope of service includes a main cafeteria, a coffee shop and bistro. Assists in achieving excellence in food service including plans for sales, costs and profit enhancements. Ensures a professional and appropriate service standard while performing the job. Follows and enforces system wide safety and service standards as well as department specific service standards. Functions as system administrator for the point of sale software. The Manager organizes, directs and coordinates staff and controls a wide range of Food Services activities so as to accomplish the goals and objectives of the department. Initiates continuous quality improvement projects on an ongoing basis so as to improve key aspects of service. Responsible for the efficient operation of the department and adherence to required policies, procedures, state and federal regulations. The Manager ensures nutrition service staff follows hospital policy and procedures designed to promote patient safety and reduce health care related injuries. Responsible for ensuring staff follows the proper guidelines for body mechanics, hazardous materials and standard precautions to avoid personnel accidents and injuries. Supervises all activities related to production, sanitation and/or patient meal services in the absence of other departmental management. Completes additional projects or duties as requested by the Director. This position will oversee approximately 30 FTEs.

Educational Requirements: Bachelor's Degree in Dietetics, Culinary Arts. Food Services, Management, Hospitality Services, Business or other related field required.

Certifications: Serve Safe Certification required within twelve months of hire.

Experience:

3-5 years progressive food experience preferred.

2 years of experience as a Food Services Manager preferred.

Knowledge of basic computer skills preferred.

Previous working experience with the public required.

Knowledge of State regulations, Joint Commission accreditation standards, RHS policies and procedures and Food Services policies and procedures preferred.

Location: Riverside Regional Medical Center

Sr Business Process Manager (Newport News, Va)

Job summary: An internal consulting position that leads complex productivity and labor optimization initiatives throughout Riverside Health System. Manages multiple complex projects, delivering results within established timeline. Engages with teams at the system, facility, service line, department, and front-line levels to ensure that business units are staffed in a safe and cost-effective manner. Utilizes process improvement techniques and tools such as Lean, Project Management and Six Sigma to develop and facilitate positive change. Measures results and return on investment across the 5 focus areas (people, integration, quality, growth, finance). Consults with top executives, clinicians, operational managers, and physicians to identify, scope, and initiate projects that help Riverside achieve our commitments to our patients, residents, team members and community. Achieves results using influence and demonstrated leadership techniques rather than force. Focuses on sustaining changes to foster culture shifts that promote lasting results.

Education: Master's degree is required.

Experience:

Ten or more years of process improvement experience.

Black belt certification in Lean or Six Sigma are required.

Professional experience in the areas of industrial engineering, operations research, management, financial and systems engineering, or economics.

An ability to think critically about cause and effect relationships. Demonstrated track record of leadership among peers.

Strong communication and analytic skills in line with level of experience.

Additional Requirements:

Must be able to use a personal computer for a wide variety of applications, including database, spreadsheet and web applications.

Excellent written and verbal skills and demonstrated ability to proactively approach problems.

Evidence of being able to create solutions and orchestrate an implementation plan is required.

Knowledge of and ability to read financial reports and work at all levels of the organization is necessary.

Excellent oral and written communication skills and the ability to work with and establish positive relationships with team members in all areas of Riverside. Must work well independently but also be a team player.

Hours: 8am-5pm

Location: Riverside Hospital Services

Supervisor RN (Hampton, Va)

Works under the direction of the Director of Nursing. Supervises and directs nursing services on one or more units in a facility. Assesses, plans, implements, and executes resident care and directs all activities in order to provide quality service. Maintains close contact with residents, families and staff while coordinating nursing services with all other disciplines. Performs other duties as assigned.

Education: RN program graduate is required. BSN is preferred.

Licensure/Certifications: CPR/BLS is required within 30 days of hire. Current and valid RN licensure with eligibility in Virginia is required.

Experience: Previous charge nurse or supervisory experience is strongly preferred. Previous long-term care experience is strongly preferred.

Location: Hampton Rehabilitation Center

Riverside Health System is seeking a System Director of Risk Management to be based in Newport News, VA.

Job Summary: This position is responsible for directing health system risk management activities. Key responsibilities include developing effective, proactive risk management strategies and initiatives designed to improve quality of care and minimize the risk of harm; managing and analyzing risk management data; conducting risk management educational programs; developing key risk management systems, policies, procedures and guidelines to identify and mitigate risks; coordinating insurance coverage and risk financing; and complying with legal, regulatory and system requirements to improve outcomes. This position requires strong interpersonal and customer service skills. Must have situational awareness and ability to communicate delicate facts and outcomes with empathy and compassion.

General Requirements:

  • Must be willing to travel internationally and maintain a valid passport.
  • Must be a member of ASHRM and VASHRM and have active participation in those groups.

Education:

  • Bachelor's degree in related field such as Nursing, Business, Risk Management, or Healthcare Administration is required.
  • Master's Degree or higher is required.

Certification/Licensure Requirements:

  • Licensed or eligible by the State of Virginia as an RN, or Licensed/Certified Practitioner in area of responsibility if applicable.
  • CPHRM certification is required.

Experience Requirements

  • 7 years of progressively more responsible leadership expeirence in healthcare risk management is required.
  • Experience in large multi-sit healthcare organization is preferred.

Location: Riverside Healthcare Services

Unit Manager RN (Warsaw, Va)

Riverside Health System - The Orchard Retirement Community located in the Northern Neck of VA is seeking a full time RN-Unit Manager.

The RN-Unit Manager works under the supervision of the Director of Nursing and Assistant Director of Nursing. Responsibilities include work scheduling, evaluating employee performance and managing employee relations. In addition, the nurse manager is responsible for the quality of work, staff productivity, team morale, nursing unit budget, physician collaboration, and employee adherence to facility and departmental policies, procedures and guidelines. Performs other duties as assigned.

The Orchard was recognized with the Bronze - Committment to Quality Award by the American Healthcare Association and National Center for Assisted Living.

***$2,000 sign on bonus for eligible applicants*****

Education: BSN preferred; RN diploma required.

Certifications: Current and valid RN licensure (or eligible) in Virginia required. CPR certification required.

Experience Requirements:

  • 3 years of progressive management experience in the area of medical/surgical nursing preferably in Long Term Care or CCRC.
  • Demonstrated ability in Charge Nurse role (2 years) is required.
  • Prefer recent RN experience in Long-Term care or Skilled Nursing setting.
  • Supervisory experience highly desired.
  • Strong communication skills, ability to lead teams effectively required.

Hours: Full time, M-F. Call Rotation required.

Location: The Orchard At Warsaw