Blue Ridge PACE is a complete care program that offers a personalized approach to service. All of us at Blue Ridge PACE want to get to know you. Our staff will work with you and your family to provide the care that you need. We will learn about your goals and honor your wishes.
We want to help you stay as independent as possible. We offer a complete program of healthcare and health related services, all designed to keep you living in your own home and community for as long as possible.
Blue Ridge PACE provides a range of services twenty-four (24) hours a day, seven (7) days a week, three hundred sixty-five (365) days a year. A team of health care professionals will watch for changes in your condition, provide treatment, and encourage you to remain as independent as possible. Medical care, nursing, physical therapy, occupational therapy, nutritional services, medical social work services, and home care services, are offered through Blue Ridge PACE. Special medical services such as hearing, dentistry, vision, psychiatry and speech therapy also are an important part of your care and will be provided and coordinated through PACE.
If you require hospitalization or need nursing facility services, Blue Ridge PACE will arrange for care at a nursing facility in the community.
How is Blue Ridge PACE unique?
Personal Care Team - A Personal Care Team will create a care plan with you and your family and/or caregiver. Your team includes, at a minimum, a primary care physician, a registered nurse, a social worker, a dietitian, a physical therapist, an occupational therapist, a recreation therapist, PACE Site director, a home care coordinator, a certified nurse assistant, and a driver. Each team member will evaluate your medical and social needs. The team may also call on other specialists as appropriate.
Authorization of Care - You will get to know each member of your Personal Care Team very well. They will help you stay as healthy and independent as possible. Your choices for health care must be approved in advance by your Team in order for those services to be paid for by Blue Ridge PACE. At least twice a year, your team will re-evaluate your needs. They will talk with you and your family to see if your needs have changed. They will meet more often with you and your family if your health needs require it, or at the request of you or your family.
If your Personal Care Team finds it necessary for you to receive additional services from other doctors or specialists, then the team will approve these services, make the appointment for you, and provide transportation to and from the appointment with the outside provider. If you make appointments without the knowledge or consent of the team, you may be responsible for payment of those services.
Caregiver Support - Caring for a loved one is not easy. Caregivers need support also. Those caring for someone enrolled in the PACE program become part of the PACE team and are never alone. PACE provides a 24/7 on-call medical team, transportation to and from the PACE Center and any necessary medical appointments, home safety evaluation and assistance, coordination of care (no more multiple appointments in different locations), as well as caregiver training, support groups, and respite care.
PACE Center - You will receive much of your health care services from our PACE Center, a multi-purpose center that provides you with health care, nutritious meals, activities, and opportunities to socialize and make new friends.
PACE Center Attendance – Your Personal Care Team will talk with you and your family to determine the best plan of care. This includes working with you to determine the appropriate number of attendance days at the PACE Center.
"Lock-In" Provisions - As a Blue Ridge PACE participant, all healthcare services are provided and arranged by your Personal Care Team. If a PACE participant receives medical services from an out-of network provider and/or without prior authorization (with the exception of emergency services), the participant may be liable for the full cost of those services.
Fees – Blue Ridge PACE is a non-profit program and is funded through a unique arrangement with Medicaid and Medicare. For more information, please call (434) 529-1300.